Fellowes AutoMax 500C Auto Feed Cross-Cut Shredder, 500 Sheet Capacity, 8PPM Speed, Continuous Run Time, 20 Gallons Bin Capacity, 120V

2016-09-25T20:00:00

Our company spent close to S$1800 on this machine. We bought it in Jul2016. We have to give a thumb up in safety and efficiency, especially with the hand free function. But on durability, we are very disappointed. In less than 3 months, we have to call for repair. The play button is not responding to touch. The repair man told us that we have real bad luck to receive one that breakdown so soon. This is our first Fellowes product and have already lost confident in Fellowes.

MChee

Originally posted at

2016-04-23T20:00:00

J'ai le produit 500C depuis un peu plus de un an. Nous l'adorons... mais depuis le dernier mois, la machine jam très souvent.... pratiquement 2 fois sur 3..... Il bloque même avec des fois juste 5 feuilles mise dans le bac. Je n'ai malheureusement pas le temps pour le moment de contacter le service à la clientèle. À la mi mai je vais les contacter.

Simon

Originally posted at

2016-04-04T20:00:00

This so far has been the best purchase. The only thing is i can't register it because it doesn't show this particulate shredder.But so far it has not jammed or stopped. It seems to work really well.

Renee

Originally posted at

2016-03-02T19:00:00

Great shredder with a corrigated cardboard bin that most shredders do not have! Very pleased with my purchase.

Margo

Originally posted at

2015-11-04T19:00:00

Everyone in the office are happy with this new toy, efficient, no mess, easy to use and manage.

MICKIE

Originally posted at

2015-03-15T20:00:00

Great machine. Very quite and efficient. The 20 gallon container is a plus. Not to mention that if shreds everything with a touch of a button. We had used several other shredders at the office and this one is bar none the best at the price point and for its ease of use.

mflegal

Originally posted at

2015-02-08T19:00:00

This is a great product, but if you do have any problems while under warranty the Fellows company will replace the product. It has been a pleasure to own this product and to work with the Fellows comapny.

CoCoCounty

Originally posted at

2014-10-12T20:00:00

We are a small office that requires a lot of shredding. I did not consider a shredding service because I thought this shredder would be good enough to spend an hour or 2 a week with. This is not the case - it jams constantly and I am always fixing it. I did research, I do the maintenance (it is only 7 months old!) and still it fails. It's fussy, doesn't like torn A3 or A5 paper (haven't tried a credit card or CD but can't imagine this being hitch-free if it can't even handle small pieces of paper). The piles of paper need to be neat, documents will need to be separated (it can handle 2-4 pages stapled together). I actually rever to using our old manual feeder on days that this shredder simple jams on every 5th page for no reason whatsoever. Very disappointing and will be looking to upgrade to a more heavy duty machine.

LKlein

Originally posted at

2014-06-22T20:00:00

I am the receptionist at a Law Firm, we were in need of a new shredder and after some research we decided to go with the 500c. And being able to walk away and get other things done instead of standing in front of the shredder feeding it paper is wonderful. Don't we all love when we can multi task? I will say that you need to designate one person in charge of the shredder and that they will need to baby it a little in order for it to run correctly with little problems. It is not fond of irregular size paper, so you will need to organize the paper before putting it in the bin. The organization of the paper will also consist of grouping legal size together and letter size together. Irregular sized go between chunks of letter or legal, cds, ids, etc should also be placed between letter or legal. Make sure the pages stapled together are not stapled in large quantities. These will need to be pulled apart. The shredder gets confused, pulls too many pages and jams if the organization process is skipped. If more than one person is using the shredder, it is more likely to jam being not everyone will organize their pages. It would also be better if the bin to put the paper in was longer so that the legal sized paper could lay down flat. It need to curve toward the door now, so it doesn't go past the max line and confuse the shredder and jam. When it does jam, it locks you out of the bin so you can not open it to help release the jam. It just keeps going and going. Under the bin in a little hole is a silver button that will release the lock. The box that all the paper after it is shredder goes into is a great size. It is a rectangle, so the only bags you can use are the clear fellowes bags that go with it, these have bread ties, not pull handles. Also the corners of the box tend to tear the bag now and then. Behind the box a line of shredded paper begins to build up, the door will not close until this is cleaned out. The box needs to be taken out and placed aside and then you can either dig it out with your hands or sweep it out. Keep a broom by the shredder because you will need it. You will also need to push the shredded paper down twice during the duration of a full bin of paper. I would love to see a handle invented on a shredder that you pull land it compacts all the paper down to continue shredding. Pushing it down with my hands tends to dry out my hands. I keep lotion at my desk for this reason alone. Also, we purchased this shredder in April and by June we had to have service on it. Because if you pull the bin out too far, two rubber caution things fall down and do not let you close the door until you push them back up. Someone in our office actually got it to close with them still down and one of them got wrapped around the bar and would not shred, which is why we call service on it. That is why it is best to designate one person to the shredder and have a shred box near that everyone else can put their paper in. I still recommend this shredder because any other shredder, I would not have been able to shred as much paper as I just did while writing this review. Hope it helps!

LegalReceptionist

Originally posted at