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Review Summary
2025-08-11T20:00:00
After being a solid HP advocate for over a de ade. I had my first problem. The laptop, out of the box, was missing content on webpages. Such as the boxes to fill in names, emails, or passwords. Also, the enter or submit buttons. After spending hours online with no help. Getting hung up on, without even answering, multiple times. I gave up. This company has literary zero actual support. No clear process for timely warranty claims. No actual people to aid in fixing, what seems to be, a simple problem.
Ex C.

2025-07-20T20:00:00
awesome technology, it meets all my business needs
Manny4real

2025-06-26T20:00:00
I am very disappointed in that I have had trouble with connecting my printer, my Book external storage will not connect. Support said I had a virus when attempting to connect my printer. This was unacceptable as I purchased the anti virus program. The overall look is good, keys are small, screen is bright.
EC W.

2024-12-30T19:00:00
Bought an EliteBook...the machine lasted for one week and died. I contacted support 3 times...was told to reimage the hard drive. When I started the reimage, the EliteBook died completely. Dead. No boot up...nothing. I contacted returns and was less than impressed. Bureaucracy...FedEx shipping label coming to me to ship machine back. Never arrived, nothing. Two emails...oh...do you want a new EliteBook?? What?? I've learned my lesson people, just get FedEx to email the shipping label so I can get rid of this thing and move on. Horrible experience.
Experience d.

2024-12-04T19:00:00
INVALID Number
Biz_User

2024-09-28T20:00:00
I really love my new HP EliteBook! I was in a haunt for a computer that was good for Architecture Software like Cad and Revit. I am glad it works for my educational needs. I really recommend it !
Moralesp

2024-07-21T20:00:00
The serial number on my new laptop is considered invalid by HP support, so I cannot initiate a support chat or phone call. HP support seems most concerned with me proving I actually purchased the PC and it actually has the serial number. After providing the requested documentation, I am now getting radio silence. I'm beginning to regret this purchase. This is my second attempt to get it corrected. The first support person said wait a few days (it has been weeks), and if not corrected I could return the laptop. The laptop works fine (except for some annoying fan noise), so it seemed that an extreme option. Anyway, I'm not feeling the love from HP support, so take that into consideration for any potential purchases. Also, it is irritating to have to nag them, I wish they would take the lead and provide progress and status reports.
Frustrated b.

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Silver
Windows 11 Pro
32GB DDR5-5600 MT/s (2x 16GB)
2 SODIMM
512GB PCIe Gen4 NVMe TLC M.2 SSD
SSD
AMD Ryzen 7 PRO 8840U 3.3GHz (up to 5.1 GHz max boost clock, 16 MB L3 cache, 8 cores, 16 threads)
16" (40.64cm) diagonal, WUXGA (1920 x 1200), IPS, anti-glare, 800 nits, 100% sRGB, HP Sure View Reflect integrated privacy screen
No
100% sRGB
800 nits
AMD Radeon 780M Graphics
HP 100 W USB Type-C slim adapter
HP Premium Keyboard - spill-resistant, backlit keyboard with numeric keypad
Clickpad with multi-touch gesture support
Audio by Poly Studio, dual stereo speakers with discrete amplifiers, integrated dual array microphones
5 MP IR camera
2x USB Type-A 5Gbps signaling rate (1 charging, 1 power)
1x HDMI 2.1
1x Stereo headphone/microphone combo jack
2x Thunderbolt 4 with USB Type-C 40Gbps signaling rate (USB Power Delivery, DisplayPort 2.1)
MediaTek Wi-Fi 6E RZ616 (2x2) and Bluetooth 5.3 wireless card
Yes
HP Sure Platform
Thermal sensor
Adaptive color sensor
HP Tamper Lock
Hall effect sensor
TCO Certified
Low halogen
Molded paper pulp cushion inside box is 100% sustainably sourced and recyclable
Outside box and corrugated cushions are 100% sustainably sourced and recyclable
60% post-consumer recycled plastic
Ocean-bound plastic in speaker enclosures
65% recycled metal
CSA/UL 62368-1
FCC/ICES/CISPR/VCCI
CE Marking
China CCC/SRRC
Taiwan BSMI/NCC
Korea KCC/KC/KES
Ukraine NSoC/TEC
EAEU Compliance
Saudi Arabian Compliance
Low blue light
WW RoHS
ENERGY STAR certified
HP Wolf Pro Security Edition (1 year)
HP Long Life 6-cell, 76 Wh Li-ion
Required, included
Lithium ion
Non-universal
1
China
Front: 14.12 x 9.89 x 0.35" (35.86 x 25.12 x 0.89cm)
Rear: 14.12 x 9.89 x 0.64" (35.86 x 25.12 x 1.63cm)
3.86 lbs (1.75kg) (Approx.)
198415615787






| Models | SKU: IHA6TC4UTABA MFR: A6TC4UT#ABA $2,089.00 Ships from Manufacturer Usually ships within 1-2 Days | SKU: HPB87ZPUAR MFR: B87ZPUAR#ABA $999.99 $1,899.00 Save:$899.01 (47%) Ships from Manufacturer Usually ships within 1-2 Days | SKU: IHA6TD8UTABA MFR: A6TD8UT#ABA $914.99 $1,759.00 Save:$844.01 (48%) Ships from Manufacturer Usually ships within 1-2 Days |
|---|---|---|---|
| Special Features | Anti-Glare, Backlight | Backlight, Numeric Keypad, Touchscreen | Anti-Glare, Backlight, Numeric Keypad |
| Resolution | WUXGA (1920x1200) | 2048x1280 | WUXGA (1920x1200) |
| Display Size | 16" | 16" | 16" |
| Operating System | Windows 11 Pro | Windows 11 Home | Windows 11 Pro |
| Processor | AMD Ryzen 7 PRO 8000 Series | Intel Core Ultra 7 255H | Intel Core Ultra 5 125U |
| Processor Speed | 3.3GHz | 2.0GHz | 1.3GHz |
| RAM | 32GB | 16GB | 16GB |
| Storage Capacity | 512GB | 1TB | 512GB |
The enterprise notebook that's anything but ordinary
Equip your high-producing teams with the PC that delivers the power of the next generation AMD Ryzen PRO processor, HP Wolf Security, and intuitive collaboration tools they need for working in the office or in a hybrid setting. The HP EliteBook 865 effectively meets the demands of multi-tasking teams across the globe.
Long lasting productivity
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5MP Camera
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Windows 11 Pro
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Commanding AMD processor
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Security is your top priority
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Keep visual hackers in the dark
Instantly block prying eyes' ability to view your screen with HP Sure View Reflect that produces a copper reflective finish when the screen is viewed from the side making it appear unreadable.
Fast and efficient wireless LAN
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