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The eCarePAK Extended Service Plan is a comprehensive service agreement offered by Canon to protect your imagePROGRAF TM-305 Printer. It is designed to minimize unexpected downtime, provide prompt service options, and offer direct access to Canon's technical support staff.
The eCarePAK Extended Service Plan offers several benefits including Break/Fix Coverage to minimize unexpected downtime, choice of Advanced Exchange program or Canon On-Site Service, repairs performed by Canon-certified personnel using genuine Canon parts, and direct, toll-free access to Canon's technical support staff.
Yes, the eCarePAK Extended Service Plan includes installation with the purchase of an imagePROGRAF Series Printer.
The Advanced Exchange program is a service option provided by Canon under the eCarePAK Extended Service Plan. It offers immediate, comparable replacement units for your imagePROGRAF TM-305 Printer if needed.
Under the eCarePAK Extended Service Plan, repairs are performed by Canon-certified personnel using genuine Canon parts.
Review Summary
imagePROGRAF TM-305 Printer
1 Year
An eCarePAK Extended Service Plan for the imagePROGRAF TM-305 Printer is a comprehensive solution designed to safeguard your investment and ensure optimal performance throughout its lifecycle. This plan is a strategic offering from Canon, a brand recognized for its six decades of industry leadership and commitment to customer satisfaction.
The eCarePAK Extended Service Plan is more than just a service agreement; it's a promise to protect your imagePROGRAF products from unexpected issues, thereby reducing the potential for costly post-purchase maintenance. It's a testament to Canon's dedication to enhancing the productivity of your imaging investment and ensuring a seamless user experience.
One of the key benefits of the eCarePAK is its Break/Fix Coverage, a feature designed to minimize unexpected downtime. This coverage is backed by Canon's award-winning service, ensuring that any issues are promptly addressed and resolved.
The eCarePAK also offers a range of service options tailored to your needs. Depending on your product, Canon provides either an Advanced Exchange program for immediate, comparable replacement units or Canon On-Site Service. The latter involves quality repairs performed by Canon-certified personnel using genuine Canon parts, all aimed at minimizing your downtime and maintaining the integrity of your equipment.
Another significant advantage of the eCarePAK is the direct access to Canon's technical support staff via a toll-free number. This feature allows you to conveniently rectify hardware issues with prompt service that is responsive to your needs.
Please note that this eCarePAK Extended Service Plan includes installation, which is required with the purchase of an imagePROGRAF Series Printer. This comprehensive service plan is a testament to Canon's commitment to customer satisfaction and the longevity of your imaging investment.
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