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Review Summary
2022-04-08T16:12:34
works well
Stephen D.
2022-03-08T19:00:00
I have gotten this to work once. Once. One time. Now, it pulls every piece of paper and jams. It is a 200 paper weight.
ACallaway

2021-12-03T19:00:00
This is printer is 6 months old and it constantly jams. I have tried everything. Time for something different
jms70

2021-10-23T20:00:00
Never fun setting up new devices and some things go easier than others... If you made the mistake of purchasing this printer prepare yourself... printing from a mobile device should be easy, but good luck selecting paper sizes and scaling to print. printing from a PC, no problem it's a brand new printer let me route you to our store so we can request a payment for a driver, because why would this be supported for free just because you have a new printer? Only been at this for about an hour and packed this product back in the box.
SimpleOpinion

2021-09-06T20:00:00
Bought a few months ago, worked great initially. Evolved to always wanting paper fed from the back even though the tray was full and that's how I had used it every time that it worked for me. Now it won't even go on my work fo, just says to follow instructions on computer or smartphone. Anybody want to buy it?
Sparky420

2021-08-30T20:00:00
Just bought for school, I have no experience with setting up a printer or how to connect to computer or phone. I have to say it took a while to set up. Having said that with the website and videos mission complete .
Dombom

2021-07-23T20:00:00
I bought this printer yesterday. Setup was easy, but after that it was all downhill. The paper tray wouldn?t go all the way in. When I finally got it in and printed something it took all the paper (about 12 sheets, not just one sheet. I pulled out the paper tray to reload the paper, and again it wouldn?t go back in all the way. After about 30 minutes of not being able to get it to print I packed it up to return it to the store. I?ll never buy another Canon. I?m going back to HP.
LindaG

2021-07-01T20:00:00
It?s great for everyday use, but if you?re looking for quality I would not recommend this printer.
Peatiggs

2021-06-25T20:00:00
I wish that I had read more reviews before I purchased the TS6420. It seemed like a basic, easy to operate printer for my better half... But it wasn't "user friendly" for my favorite user. He struggled to get it to accept paper. It kept telling him that the cassette wasn't loaded, when it most definitely was!! When I went to the website for advice, all it could say was to load the cassette! It seemed to only want to work when it was connected to wifi, but hubby wanted to avoid being online all of the time and wanted a printer that he could operate when wifi wasn't available. I am sure that I read that this one would operate without wifi, but it doesn't always. It is kind of "hit or miss." I will probably be returning this item as soon as I can figure out how. The shipping materials are all destroyed, of course! I think that I still have a return label that came when it was new, but will have to look into that. Anyway, this is NOT an "intuitive" printer. Not all of us users are made equal, and seniors didn't grow up with digital devices. There have been a few good Canon printers in our history, but this isn't one of them. Steer clear.
Erica R.

2021-05-07T20:00:00
I bought a printer for home, and work, it don't meet my needs.
Not74825Friendly

2021-04-10T20:00:00
I own TS9200 series printers and this is an improvement over that model. I have only been working with it a few short weeks. I am impressed with the speed and color photo printing quality. I a few weeks after I get more experience with this printer I will be able to add additional comments.
WMS118

2021-04-06T05:41:35
it's perfect
Linda G.
2021-04-03T20:00:00
Still learning what all it can do but so far I am loving it
CNS

2021-04-03T20:00:00
Half the time, I get a "The printer isn't connected" message, even though it's hard-wired! I have to shut it off and restart in order for it to print. Also jams easily on checks.
jayb

2021-03-11T19:00:00
After finding three printers that I preferred were out of stock, I settled for this printer. Decided to order ink cartridges. Ink was in stock, I placed my order. The confirmation of my purchase immediately advised that the ink was out of stock. Chat advised that ink - both size cartridges - are out of stock, AFTER my order was placed. What good is a printer without ink? Canon really messed up with this printer. If printing one sheet, it is possible to catch the sheet....if you are printing more than one sheet, the sheets can end up all over the floor. The printer has a relatively compact footprint, but has no ability to "catch" the printed sheets. This printer is on my desk, above a drawer. Have learned to open the drawer to catch the printed sheets. The printer works. Haven't tried to scan, have printed photos and documents and made copies. Would have given a higher rating, but as I said, what good is a printer unless it has ink?
Sam 1.

2021-03-05T19:00:00
I truly loathe this printer. The connectivity is a joke - I have to reconnect every time I use it and can never get the "easy connect" option to work.
Britt64

2021-01-28T19:00:00
I have to reconnect devices every time I try to print something. Would not recommend.
Jessie300

2021-01-19T19:00:00
The new printer was purchased to replace my older MG5220 (which was connected to my HP computer with a (Ethernet? cable. Sadly the new printer has no cable and relies on WiFi and yup, you guessed it... the WiFi never connected using the Canon on-line protocol making the printer useless to me. So i gave it to my college age son (who used his exceptional 21yr old computer skills to make the connection to my computer)... and will now decide on a different (cable connect) printer.
JonZ

2020-12-31T19:00:00
Good printer I bought this a couple months ago it?s very good printer but when I go to print pictures out from my computer when I wanna use the cassette it tells me to load in the back tray and I don?t want to I don?t understand why it?s doing this does anybody have suggestions?
Michellem13

2020-12-14T19:00:00
Bought it love very easy set up as well as easy to use
Santina801

2020-12-11T11:10:56
It does a good job on general black and white printing, and the color works well as well, but it uses much too much ink. Very expensive to run!
ELIZABETH B.
2020-11-11T19:00:00
Very Nice Looking Unit that Prints Well and has Nice Features!
Tim B.

2020-10-25T20:00:00
All good so far. No complaints. However, I've only barely used it. One thing I noticed is that it takes a long time to get ready for printing after pressing the power button and even after pressing the power button to turn it off it it will still take a long time to actually power down.
alessandrotesta

2020-10-08T20:00:00
Good little home printer. The ink runs out very fast, and its a bit slow to start. But It will work for the amount of printing we plan to do.
MJM1

2020-10-05T20:00:00
No tracking information was provided upon purchase of the new printer from Canon. No sales receipt was provided, proof of purchase nor receipt. No set up instructions were provided as well. When we contacted the sales department and waiting 55 minutes for a response Nicole provided a verbal confirmation that the printer was ordered and it was about to be shipped at that time. We also purchased the Canon care PAK program and then we had to purchase another $100 program when we called for help setting up the printer. The program was through Eminent Business Services and was sold by a Canon representative. I would not recommend Canon as a reputable company BUT am happy with the printer, this is my 7th Canon printer in the past 15 years and will be my last.
Vegas A.

2020-10-05T20:00:00
User friendly & ease customer agent helped me step by step to set it up
C S.

2020-10-04T20:00:00
Easy set up as far as connections. Paper drawer has to be shut perfectly or will not print.
Merryworth1

2020-10-04T20:00:00
This printer could be awesome, but I wouldn't know because it didn't work right out of the box. Could not get past choosing English as my language because as soon as I did a 5011 error came up. Apparently this error is when there is a jam. I hadn't even loaded paper into it. Spent at least an hour pulling every removable piece off checking for a missed packing tab or anything but there was nothing. Talked to tech support and they said they put in a warranty exchange. After almost 2 weeks of hearing nothing, got ahold of them again and apparently no one knew anything about it and now it's backordered. So I'm stuck with a nonfunctional printer for God knows how long. The rep did upgrade the shipping on the replacement to 2 day which was nice, but that could be 2 days from sometime next year for all I know. My experience could be a fluke, but buy at your own risk.
MJL

2020-10-04T20:00:00
no quick start guide included & had issues connecting to the related given website, even leaving this review was a pain
out w.

2020-10-01T20:00:00
Buggy and seems very cheaply made. Only works 50% of time. When able to get it to print - print quality is as expected. My printer came with the box and printer damaged, unfortunately I need to use it and do not have time to return and wait for another as damage is cosmetic only. Still not great that it was still delivered even if it was obvious that it was damaged
Frans

Up to 4 x 6 Photo: Approx. 43 seconds (Borderless)
Black:ESAT Approx. 13.0 ipm
Color:ESAT Approx. 6.8 ipm
Color: 1,152 / Pigment Black: 640/ Total: 1,792
Up to 4800 x 1200 dpi
3.5" x 3.5" (Square), 4" x 6", 5" x 5" (Square), 5" x 7", 7" x 10", 8" x 10", Letter (8.5" x 11"), Legal (8.5" x 14"), U.S. #10 Envelopes, Card Size (91 mm x 55 mm)
Plain: Plain Paper, Canon High Resolution Paper
Super High Gloss: Photo Paper Pro Platinum
Glossy: Photo Paper Plus Glossy II, Photo Paper Glossy
Semi-Gloss: Photo Paper Plus Semi-Gloss, Photo Paper Pro Luster
Matte: Matte Photo Paper,Double-sided Matte
Other: Cardstock, Greeting Cards, Magnetic Photo Paper, Restickable Photo Paper, T-Shirt/Iron-On Transfers, U.S. #10 Envelopes, Recycled paper and Chlorine-free paper can be used
Wireless Printing, Document Printing, Photo Printing, Square Photo Printing, Black Ink/ Color Ink Only Printing, Borderless Printing, Business Card Size Printing, Greeting Card Printing, Label Printing, AirPrint, Mopria, Wireless PictBridge, Camera Direct Photo Printing, Smartphone Auto Photo Correction
Rear Paper Tray: 100 Sheets of Plain Paper OR 20 Sheets of 4 x 6 / 10 Sheets of 5 x 7 Photo Paper Front Paper Cassette: 100 Sheets of Plain Paper
Up to FCOT (Color): Approx. 20 Seconds
ESAT (Color): Approx. 6.0 ipm
Standard Copy, Two-Sided Copy, 2-on-1 Copy, Auto Exposure Copy, Document Copy, Document Removal Reminder, Fit-to-Page, Photo Copy, Reduction/Enlargement (25% - 400%), Preset Ratio Copy
Flatbed
Contact Image Sensor (CIS)
Optical:1200 x 2400 dpi (Optical)
Auto Scan Mode, Document Removal Reminder, Document Scanning, Photo Scanning, Scan to Canon PRINT app, Wireless Scanning
Grayscale: 16-bit/8-bit
Color: 16-bit/8-bit Per Color
8.5" x 11.7" (Letter/A4)
Black
2 Cartridge FINE (Full-photolithography Inkjet Nozzle Engineering) Hybrid Ink System, Auto Paper Width Detection, Automatic Replenishment System (ARS) Capable, Auto Power On/Off, Auto Print Head Alignment, Bluetooth Connectivity, Document Removal Reminder, Energy Star Certified, Quiet Mode, QR Code Button, QR Code Direct Connection, Wireless Connect, Wireless Direct Connection
Windows: Windows 10, Windows 8.1, Windows 7 SP1
Mac: Mac OS X v10.12.6 - macOS v10.15 (Catalina)
Mobile Operating Systems: iOS, Android, Windows 10 Mobile, and Fire OS (Amazon Fire) devices
Hi-Speed USB
Wireless PictBridge
Wi-Fi (802.11b/g/n wireless networking, 2.4 GHz)
Bluetooth 4.0 LE (Low Energy)
(WINDOWS/MAC)
PIXMA TS6420 Wireless Inkjet All-In-One Printer Driver
Easy-PhotoPrint Editor Software
PosterArtist Lite Software
1.44" OLED Display and LED Status Bar
The Chromalife100 System protects your photos from fading up to: 100 Years Album Life, or 30 Years Behind Glass (Light Fastness), or 20 Years Without The Glass (Gas Fastness).
Amazon Alexa
Google Assistant
Canon PRINT app
Easy-PhotoPrint Editor app (iOS/ ANDROID)
Closed: 15.9 x 12.5 x 5.9" (40.39 x 31.8 x 14.99cm)
With Paper Installed (Cassette): 15.9 x 14.2 x 5.9" (40.39 x 36.07 x 14.99cm)
13.8 lbs (6.26kg)
013803329575











The Wireless All-In-One That Fits Your Lifestyle
Introducing the PIXMA TS6420, a compact and sleek All-in-One printer built for your busy lifestyle. It's easy to setup and simple to use - featuring a 1.44" OLED window which delivers clear, easy to read status messages as well as Front & Rear Paper feeding so you can print on a variety of paper types. The TS6420 can handle your everyday tasks with ease from scanning an old hand-written recipe on the printer to printing crafts from the Canon Creative Park App. Whether printing from your computer or wirelessly from your smartphone, the TS6420 is an effortless All-In-One Printer that fits your everyday printing needs.
Compact to Fit your Space
The TS6420 features a compact and stylish design that matches your space. With Front & Rear Paper Feeding you can simultaneously hold plain paper in the front cassette and extend the rear tray when you want to print on photo paper or other paper types.
Easy Setup and Operation
Get started with Easy Setup for smartphone and computer. Printing/copying/scanning is a breeze with a clear 1.44" OLED Display and built-in Auto Duplex so you can use less paper when printing large documents.
Print from Your Mobile Devices
Print from your smartphone or tablet quickly and easily using Apple AirPrint, Mopria Print Service, or the Canon PRINT App.
Get Creative!
Download the Easy-PhotoPrint Editor app or Canon Creative Park App for more printing options and fun projects like posters, calendars, and other crafts. Push your creativity even further with Canon square, Magnetic, and Restickable photo papers!