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Review Summary
2025-06-25T20:00:00
I comparison shopped and picked this machine as the best for me. I was fooled. It is always OFFLINE. I can't get it back online no matter what I try. Go on to another printer.
Granger
2025-06-21T20:00:00
It may print double-sided, but c'mon...MANUAL 2x scanning from the ADF? For this price point, it should be automatic. Nowhere in the documentation did it say it could or could not do this function. I use it all the time, so not sure how long I'll be keeping this printer. First time out, I needed to print envelopes from the back feeder, which did not go smoothly. Sent to print a number of times, would only get one to print, then 5 or 6 blanks run through. App said it printed, but did not. Then there was the smudging and ink runs. This did get better as more pages were printed, but definitely not a good first impression. This is my first tank printer, so I'm curious to see how well it works out. The thought of replacing expensive and wasteful cartridges was a selling point.
twinmama
2025-04-28T20:00:00
Great, efficient printer. Could work a bit faster but it is fine.
JGB
2025-04-23T20:00:00
Scanning feature is not as easy as on my previous Brother Printer
Gordon R.
2025-03-04T19:00:00
Semi-Disappointment. Canon, Why did you do this?. I bought this printer to replace a Canon MX922. What a disappointment when I found (after I set it all up) it WILL NOT do borderless prints like all other 'Standard' printers. This is a regression back to 1997, not a progression forward. Nor is it listed that it will not do borderless. I assumed it would be the same as the older MX922. I got this new print mainly because the ink was getting harder to find in my area. Amazon has generic Ink, but I wanted Canon ink. Canon Can this be 'fixed' via a firmware update? Why will it not print borderless? Been a Canon user for as long as I can recall. Canon Cameras Kiss-X, 40D, R7. Printers, MP500, MX922, Colarado 62". I am utterly disappointed in Canon's direction for this printer.
Dpixtion
2025-01-21T19:00:00
Excellent printer and supper motivated support. They just need a better database of error messages. Finally, a search of the Internet for the error found a better solution than their dedicated support engineers.
Tedbear
2024-11-29T19:00:00
I am pleased with product and its performance. Placed printer order 11/8/24 and have been waiting for small nominal $60 refund since 11/9/24.
Lee D.
2024-11-09T19:00:00
I bought this printer to replace a Canon Pix maMX922. What a disappointment. It claims to do duplex scanning, even has instructions for it, yet it does not. You are prompted to flip every sheet, push OK, and it an entirely manual effort. It scans slower than the MX922, also. What the MX922 did easily and elegantly, the GX 4020 cannot. The screen is smaller, B&W, and quirky. Options are limited and the setup does not work. You are better off downloading the drivers from Canon and doing it manually. The ink is much more expensive than the MX922's. I'd be willing to live with that, if the printer worked as advertised.
Sadcustomer
2024-08-27T20:00:00
Setup on this printer was an absolute breeze. I think it is the best Canon printer we have owned yet.
ChrisAnn
2024-06-30T20:00:00
Hard to install printer/ It took me forever to do but once installed everything went smoothly.
tebe48
2024-06-25T20:00:00
Bought this 6 months ago and EVERY time, it's an ordeal to get it to print things off my laptop (or the family laptops). It needs a high signal strength for connectivity or forget it. I always have to make sure my laptop has not switched to a lower connectivity signal or they won't 'talk'
Rokhsan
2024-01-15T19:00:00
I have been a Canon printer user for about a decade. Each new one gets smaller with the same or more features. The GX4020 is no exception. It was a little harder for me to get totally connected but that was probably user error, more than anything. It is giving me everything I need right now.
Milgrim
2023-11-11T19:00:00
It did take me some time to setup after many atemps I finally got it done with support
Cact
2023-09-25T20:00:00
I like this printer. It was very easy to set up. I think it prints a bit too slowly, but it works, and that's the most important thing. I've had a little trouble with scanning multiple-page documents, but I think I'll conquer that over time. I bought it to replace my Canon Pixma MG5520 which lasted a very long time, and I have similar hopes for this printer.
EP24
2023-09-24T20:00:00
I bought this for light home use. Initial setup was fine, but then I started running into problems. I tried to set up scan to email. The error codes are difficult to understand, and the instructions are not much help. Be prepared to do some intermediate network configuration. After two hours, I finally gave up. I am pretty sure I did everything correct - I checked and doubled checked everything. I googled this problem and found a lot of people had this problem, so I just gave up. Then I tried to print from the rear flat feed tray, and I keep getting an error. It says the transport tray has been removed, but it's back there. Again, I've spent an hour making sure it's installed properly, and I've tried other workarounds, but it just will not work. The information on this error code on the website is worthless. Maybe I got a defective unit, or maybe I'm doing something wrong? I don't know, but I've wasted a Sunday afternoon trying to get this to work like it should. I'm returning it to Staples tomorrow. Terrible experience.
NowhereMan
2023-09-19T20:00:00
Much better than my last printer which was an HP. Dropping that into the trash was a beautiful day. There are only a couple of things I'm not a fan of of. This printer shut itself off too soon, I go hours between printing and I have to get up to turn is back on several times a day. Maybe auto shut off after a longer time would be helpful. Also, I have to get up to confirm yes my paper size is 8.5x11 when I place a check in the printer to print. I also had to shut down the rear paper tray (I hate those rear trays, personal preference) The printer was always trying to print from that tray. Overall I like the printer, love the extra large ink tanks.. don't like how many times a day I have to confirm something or turn the printer back on.
Teresa198473849732
2023-09-19T20:00:00
Great printer. Good quality and good speed. Easy setup.
CJYjr
2023-08-01T20:00:00
Very easy to set up. Had it up and printing from iPhone, MacBook Pro (wireless), and iMac (usb) in less than 1 hour. Excellent print quality.
W S.
2023-02-08T19:00:00
Machine turns off all the time. Cannot find a way to change the PW to set the IP address. The help for this unit is pitiful.
showsat1
2023-02-02T19:00:00
I've been needing a printer for personal use and work for awhile now, I'm so glad I found this one! Prints really great, pretty true to color, love that it has a scanner, helps a lot with work. I think my favorite thing about it, is that it has the eco tanks, saving on waste is important to me. They are really easy to refill, pop the top off of the bottles open the wells and press the bottle down until it's full. Highly recommend!
mikaerene
2023-02-02T19:00:00
I love this printer! I work from home so this printer is set up in my home as a home office printer. It was very easy to set up. I really like having the ink tank vs having a traditional printer. You get tons of ink that will last a lot longer and it's so easy to fill all while saving money in the long run. The printer prints true to color and vividly. I have tested a number of different papers and document types and I have no had any issues what so ever. Photos come out stunning when using this printer. I love having the option of being able to print from my phone as well. The scanner works great and is also true to color when scanning photos. It is easy to navigate using the touch screen on the printer. This printer also has the ability to print 2 sided documents which is a nice feature to have to cut back on paper costs. Overall, I am very happy with this printer and would recommend it to others!
chawkins8
2023-01-27T19:00:00
I have recently upgraded to the go 4020 and I can not believe how much of a benefit this has become for me. Not only is my desk no longer filled by the printer and copy/fax machine but it is so fast and easy. Setup was a breeze following the directions but I also did watch a YouTube video on it while waiting for it to arrive. This printer is very fast and all text and graphics come out looking very clean and accurate. Another great feature that I love is being able to print from my phone. I often get emails that I need hard copy's of and this prevents me from having to get into the desktop to just print an email. Now for the most beneficial feature for me is being able to easily scan documents directly to my pc or email. Not only does the give clear copies but it is fast and easy to customize how you want it to be scanned. If you are running a business at home or decide this unit fits your needs I promise you will not be disappointed.
Miles87
2023-01-26T19:00:00
This printer is everything I need in one and I am loving it. First off, its super easy to set up with the app. Having wifi has allowed me to print and can wirelessly from my phone which is super convenient. You can also print double sided if you need. The color and detail is perfect! I highly recommend!
olb23
2023-01-10T19:00:00
Canon GX4020 Wireless MegaTank Small Office All-in-One Printer has everything needed for your printing needs all in one unit! To get started, the setup is very easy with the Canon Print App. Download the App to get the all in one printer setup and ready to go within minutes. Adding the ink is a breeze with these easy to use bottles that last up to 6,000 black pages and 14,000 color pages. Adding your Wifi will allow you to print, copy, scan and fax wirelessly from your smartphone, computer or internet device. It has a flatbed scanner, cassette tray, rear tray and rear flat tray to print from. You also have the ability to print 2 sided papers as well. Whatever you print, photos, documents, flyers, etc. come out with clean crisp quality colors. The 2.7" LCD Touchscreen is very easy to use and navigate for settings or maintenance. You can also scan multiple documents, take photos and print from your smartphone or computer. This printer is a lightweight but heavy duty printer that does not take up much space at all. I definitely recommend the Canon GX4020 Wireless MegaTank Small Office All-in-One Printer for all your printing needs, easy setup and long lasting ink!
DStock
2023-01-03T19:00:00
I have the Canon Maxify GX4020 All-In-One Mega Tank printer and I really like it. It works great and it was very easy to get it up and running. The print is amazing! This is my first Canon and I will continue to buy them from now on.
Lynn9398
2023-01-03T19:00:00
I have been utilizing this printer to assist me with my photo printing for the thumblers I make for a month or more now. It was simple to set up and putting the ink in was something I had never done before, but that was easy to do and I was able to do it with a clean pour on all 4. Warning, once you put ink in it, you really can not move the machine... or the ink can spill. They tell you to put it in a plastic bag, I will not be chancing that! I use the machine all closed up, meaning I do not have to open any doors to print at all, I absolutely hate when I go to print from my phone and it doesnt because I did not leave the door or tray open. I have not had any issues with jamming either, nor streaks on my papers. The quality of the photo prints is crisp and work great for the work I do, I do use quality photo paper fyi. The printing speed is quite quick and I appreciate that! Its like going from dial up on my cheaper printer haha. The size of the machine is just taller than my compact old machine... so i keep it on my desk. One other thing is I appreciate the windows on the front of the machine that shows the actual level of the inks. I have not used the scanner on it, I always forget and just take a photo with my iphone in files! I am pleasantly pleased with this canon!
uclena
2023-01-02T19:00:00
The Canon Maxify GX4020 wireless mega tank printer is exactly what I have been looking for! It was so easy to set up and use. I love the ink set up and the fact that it all in one. It covers everything you need for you office needs. I would recommend it to a friend!
Carter439
2023-01-01T19:00:00
After having several printers over the years I must say this one is my favorite. It is bigger than a typical home printer but not so much that it would cause space issues. It was super easy to set up and the ink gets poured in rather than a cartridge which I really like. The bottles have slots that hook on so they do not leak while you fill it. It holds a ton so it will print for a very long time and you can easily see the ink levels on the front on the see through front area. The box shows that much ink will print thousands of pages but I have not printed enough to check yet and will likely take a long time to do so. The print quality is fantastic. It prints quietly and everything has come out perfect. Even my personal artwork so I can frame it and skip having to print it at a business which saves me a lot of money. Over all this printer is amazing. Everything all in one so I can avoid having multiple machines, very user friendly and has great print quality. I highly recommend.
Kbug
2023-01-01T19:00:00
Love all the things this printer can do. Large bottles of ink keeps you from having to refill often. This printer is amazing and it does everything that you would want a printer to do. It prints fast and quietly. Love that it fax, copy, print and scan. Everything you need all in one printer. Wonderful,wonderful, you will not go wrong adding this printer to your office.
Trudy24
2023-01-01T19:00:00
I really like this printer. I?ve struggled in the past with printers and getting them connected to my devices however this one was fairly easy. The print quality is great over all it?s fast and easy to use.
Shelby1474
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Browse our FAQ
Print, Copy, Scan, Fax
Document Printing, Photo Printing, Wireless Printing, Mobile Device Printing, Business Card Printing, Greeting Card Printing, Label Printing, Square Media Printing Support, Double-sided Matte Paper Support, Auto Duplex Printing
Single Sided (Simplex/Duplex) Printing
As fast as 8 Seconds = BW (from Ready Mode/Simplex)
As fast as 9 Seconds = CL (from Ready Mode/Simplex)
Black Document Simplex (Letter): Approx. 18.0 ipm
Color Document Simplex (Letter): Approx. 13.0 ipm
Up to 600 x 1200 dpi
Color (C/M/Y): 1,024x3 / Pigment Black: 1,280 / Total: 4,352
Up to 33,000 Pages / Month
1 Cassette: 250 sheets
1 Rear Tray: 100 Sheets OR 20 Sheets 4" x 6"
1 Rear Flat Tray (Manual): 1 Sheet
Rear Tray: 4 x 6", 5 x 5" (Square), 5 x 7", 7 x 10", 8 x 10", Letter (8.5 x 11"), Legal (8.5 x 14"), Custom Size: 3.5 - 8.5" / Length: 5 x 47"
Cassette: LTR, A5, B5, A4, Custom Size: 5.8 - 8.5" / Length: 8.3 x 11.7"
Rear Flat Tray: LTR, A4, B5, Custom Size: 3.5 - 8.5" / Length: 5 x 47"
Plain: Plain Paper, Canon High Resolution Paper
Glossy: Photo Paper Plus Glossy II, Photo Paper Glossy
Semi-Gloss: Photo Paper Plus Semi-Gloss, Photo Paper Pro Luster
Matte: Matte Photo Paper, Double-sided Matte Paper
Other (Canon): Magnetic Photo Paper, Restickable Photo Paper
Other (non-Canon): Cardstock, Greeting Card, U.S. #10 Envelopes, Recycled paper and Chlorine-free paper can be used
Rear Tray: Plain Paper: 64 - 105 g/sq. m OR Canon Paper: Max. approx. 265 g/sq. m (Canon Photo Paper Plus Glossy II)
Bottom Cassette: Plain Paper: 64 - 105 g/sq.m
Rear Flat Tray: 0.1mm to 0.7mm
Standard Copy, Two side Copy, Manual Two-Sided Copy, 4-on-1 / 2-on-1 Copy, Document Copy, Collated Copy, Frame Erase Copy (Flatbed Only), ID Card Copy, Auto Exposure Copy, Preset Copy Ratios, Reduction/Zoom Copy (25% - 400%), Fit-to- Page, Preview
FCOT (Color/Simplex): Approx. 11.1 seconds
Flatbed: Letter
ADF: Legal
Save to PC, Attach to E-mail, Multi-Page PDF, Scan to Folder
Flatbed / ADF (GX4020 Only)
Contact Image Sensor (CIS)
1200 x 2400 dpi (Optical)
Grayscale: 16-bit / 8-bit
Color: 16-bit / 8-bit Per Color
Flatbed: Letter
ADF: Legal
Letter Size: 35 Sheets Plain Paper
Legal Size: 5 Sheets Plain Paper
Caller Rejection, Fax Reception Reject, Fax Number Re-entry, Check RX Fax Info, Dial Search, Memory Transmission, Remote Reception, Redial, Double Sided Printing (fax images), FAX to Folder
Up to 300 x 300 dpi (Extra Fine)
Max. 33.6 kbps (Automatic Fall Back)
Black: Approx. 3 sec
Color: Approx. 1 min
Approx. 250 pages
Max. 99 locations
4-Color Pigment Continuous Ink Supply System (CISS), FINE Print Heads, Integrated Ink Tanks, 'Squeeze-Free' Ink Bottles For Easy & Mess Free Ink Filling, Unique Color Bottle Tip Shape for Correct Filling Every Time
GI-26 Pigment-Based Ink Bottles (Cyan, Magenta, Yellow, Black)
GI-26 Black Ink Bottles: 167ml
GI-26 C, M, Y Ink Bottles: 132ml (each)
Up to 6,000 (Black & White) / 14,000 (Color) Pages (Per Full Ink Bottle Set)
Set Up Ink Bottles: Up to 5,000 (Black & White) / 5,000 (Color) pages
Hi-Speed USB
Wi-Fi (Wireless LAN, 2.4/5 GHz, IIEEE 802.11b/g/n/a/ac)
Wired LAN 100BASE-TX / 10BASE-T
Standard: IEEE 802.11b/g/n/a/ac
Security: WPA-PSK (TKIP/AES), WPA2-PSK (TKIP/AES), WPA3-SAE (AES)
Wireless LAN Frequency Band(s): 2.4 GHz / 5GHz
Wireless Direct Connection Capable/ Wireless Connect
Capable: Yes
Windows:14 Windows 11, Windows 10, Windows 8.1, Windows 7 SP1; Windows Server 2008 R2 SP1, Server 2012 R2, Windows Server 2016, Windows Server 2019, Windows Server 2022
Mac: macOS v10.13.6 - 12
Mobile Operating Systems: iOS, iPadOS, Android
Chromebook Compatible
Amazon AlexaTM , Google Assistant
(iOS/ ANDROID) AirPrint, Mopria Print Service, Canon PRINT app, Easy PhotoPrint Editor App, Canon Print Service (Android), PIXMA Cloud Link, Creative Park App
MAXIFY GX4020 Driver, Easy-PhotoPrint Editor Software, PosterArtist Web Version Software
Auto Power On/Off, Print/Scan/Copy, Quiet Mode, Wireless Direct Connection, Wireless Connect, Auto Paper Width Detection, User Replaceable Print Head, User Replaceable Maintenance Cartridge, Easy to Clean Paper Feed Roller
2.7" LCD Touchscreen
33 Supported Languages: Japanese, English (mm & inch), German, French, Italian, Spanish, Portuguese, Dutch, Danish, Norwegian, Swedish, Finnish, Russian, Ukrainian, Polish, Czech, Slovenian, Hungarian, Slovakian, Croatian, Romanian, Bulgarian, Turkey, Greek, Estonian, Latvian, Lithuanian, Simplified Chinese, Korean, Traditional Chinese, Thai, Indonesia, Vietnamese
Energy Efficiency: Rated EPEAT Gold, Energy Star Certified
Auto Power On / Off Capable: Yes
Input Voltage: AC 100 - 240 V, 50 / 60 Hz
Power Consumption: 20W (0.9W Standby / 0.1W Off)
TEC (Typical Electricity Consumption): 0.15 kWh (Ethernet and Fax)
Quiet Mode: Available
Noise Level: Approx. 49.0 dB(A) (Plain Paper)
Operating Temperature: 41 Degree - 95 Degree F (5 Degree - 35 Degree C)
Operating Humidity: 10 - 90% RH
350 Sheets (1 Cassette: 250 Sheets / 1 Rear Tray: 100 Sheets)
1 Rear Flat Tray (Manual): 1 Sheet
Yes
Closed: 15.8 x 16.4 x 9.9" (40.13 x 41.65 x 25.14cm)
Trays Extended: 15.8 x 28.4 x 12" (40.13 x 72.13 x 30.48cm)
Approx. 20.9 lbs (9.48kg)
013803350999
Great home office printer combo
By Miles87
I have recently upgraded to the go 4020 and I can not believe how much of a benefit this has become for me. Not only is my desk no longer filled by the printer and copy/fax machine but it is so fast and easy. Setup was a breeze following the directions but I also did watch a YouTube video on it while waiting for it to arrive. This printer is very fast and all text and graphics come out looking very clean and accurate. Another great feature that I love is being able to print from my ph...
View full Review
Amazing 4-in-1 printer that is so easy to setup!
By DStock
Canon GX4020 Wireless MegaTank Small Office All-in-One Printer has everything needed for your printing needs all in one unit! To get started, the setup is very easy with the Canon Print App. Download the App to get the all in one printer setup and ready to go within minutes. Adding the ink is a breeze with these easy to use bottles that last up to 6,000 black pages and 14,000 color pages. Adding your Wifi will allow you to print, copy, scan and fax wirelessly from your smartphone, computer or...
View full Review
Usability - Superior Usability & Easy Maintenance
Easy to Fill
Ink bottles have a "keyed nozzle" design to only fit and fill the correct color ink tank.
2.7" LCD Touch Screen
Get the job done with an intuitive and easy to use 2.7" LCD touch screen.
Small Footprint
Not only are the MAXIFY GX Series printers packed with features, they're also designed small to fit your workspace.
Easy Setup
Get running in just a few minutes thanks to a streamlined and easy setup process out of the box.
Wireless Connect
Easy Wi-Fi setup in minutes. Connect to Wi-Fi without the need for a computer
Mobile Device Printing
Print from your favorite mobile devices using the free Canon PRINT app. Apple AirPrint, and Mopria Print Service
Performance & Dependability | Performance You Can Count On
Sharp Text & Documents
Thanks to a 4 Color Pigment Ink System, you'll get sharp and highlighter resistant text.
Stay Waste-Conscious
Thanks to high page yield ink bottles, keep waste and time spent refilling ink to a minimum.
Ethernet
Built-In Ethernet connection for Wired LAN support.
Build to Last
Get the job done during those busy months with a monthly duty cycle of up to 33,000 pages
Easy User Replacement Parts - Less Down Time
Design with basic operations directly from the front of the printer.
Productivity | Maximize Your UpTime
High Page Yield
Print up to 6,000 Black / 14,000 Color pages with just a single set of inks.
Versatile Media Support
Print on envelopes, business cards, high resolution paper, banners, and more!
Auto Document Feeder
Copy multi-page documents with ease with the 35-Sheet Auto Document feeder.
Low Cost Per Print
Save up to 80% on the cost of ink compared to high-yield laser cartridges with a low cost per print of less than 2 cents per page.
100-Sheet Rear Paper Tray
Easily load envelopes, labels, business cards, high resolution paper and more in the rear tray.
250-Sheet Bottom Cassette
Load up to 250-Sheets of plain paper in the bottom cassette.
Rear Flat Tray
Increase the variety of printed materials by printing on paperboard and thick & rigid paper for poster creation.
800-652-2666