Q&A

Questions & Answers

John T : Does this use the 220 and 221 ink cartridges?ROBERT M : Use the 270 and 271 ink cartridges.

Reviews about this item

Review Summary

2020-10-07T20:00:00

Rated 1 out of 5

Do not buy this printer

I bought this printer about 2 years ago and it just stopped working. It simply won’t turn on. I used it probably once a month to print things out for school that were not big printing jobs. When I called customer support they told me the printer is basically useless and recommended their upgrade program. Their upgrade program is 10% off a new Canon printer and free shipping which is basically a slap in the face. They should have recalled this product as it is clearly and issue on their end, due to how many people have had the same problem. I am now stuck with a useless 20lb printer and several full ink cartridges. I was a dedicated Canon customer but I will never buy another Canon product again.

Haylie2288

2020-03-19T20:00:00

Rated 1 out of 5

total bummer

Brand new and Junk.....worse printer i have ever had

Greg551723

2019-08-24T20:00:00

Rated 1 out of 5

Hope you like buying ink

Designed so you can do nothing unless all cartridges are full and installed you cant print a black and white photo if your out of yellow.

nopenopenope

2019-01-18T19:00:00

Rated 2 out of 5

Cheap not worth the money

i brought this machine less than a year ago and have had problem after problem with print functions. The print quality is good when it prints but it jams frequently and releasing the jams are difficult.

Jan8681

2018-07-30T20:00:00

Rated 5 out of 5

number one in my book

i had mine for a year and its the best quality when it comes to taking pics and speed

Bornagainshawty

2018-05-17T20:00:00

Rated 1 out of 5

THIS PRINTER WILL BE THE DEATH OF ME

DREAD! I have a Mac. Don't even think about buying-the setup will take years...and then one day your computer won't connect and you have to try to reset it all over again.

Pixmylifeintopieces

2018-02-17T19:00:00

Rated 1 out of 5

PIXMA MG6820 Black Wireless is not listed

PIXMA MG6820 Black Wireless is not listed, so unable to add the Printer to the computer. I am totally unsatisfied. Matthew

good g.

2017-09-02T20:00:00

Rated 1 out of 5

USB Cable

When trying to set up the printer to my laptop I planned on just using a USB cable since that's the easiest method but then I realized that it doesn't come with its own. So I tried to connect it wirelessly and no matter how I tried it failed to register with my laptop. What good is a printer that doesn't work?

include c.

2017-07-27T20:00:00

Rated 1 out of 5

DOES NOT WORK

Bought this to replace an aging HP whose wireless connection was getting sketchy and unreliable. BIG mistake. This printer has hardly worked since day 1. Even shutting down the printer prior to use and connecting via USB does not do the trick. Have always been happy with Canon products but this one is a real bummer.

SFM001

2017-06-29T20:00:00

Rated 4 out of 5

Cheap & Fast but not Easy

Generally good quality performance but as others may have mentioned, the set-up is less than intuitive, so after over a year of owning still only can print with laptop directly connected and from one Smartphone that took much longer than one would expect to get connected to the printer wirelessly. Connecting directly over WiFi does not seem to be a thing.

tscottyd

2017-04-14T20:00:00

Rated 5 out of 5

Incredible Printer

Bought this last month, and for the money, works great. The screen is a little hard to use and takes patience, but once it's up and running, no problems. Also cool that I can print directly from my Android phone.

radiopro

2017-04-08T20:00:00

Rated 1 out of 5

Very nice printer

Just purchased this printer to replace my old one, a DELL 926 which finally quit working after 10 years. It was a good printer, but not near as nice as this new printer. This new printer has many more features than my old one, and I really like it.

poogie

2017-02-24T19:00:00

Rated 3 out of 5

Canon Printers is one of the best

I had some issues with the installation but once set-upped in I love the added features.

Dolly

2017-02-15T19:00:00

Rated 5 out of 5

Great printer at a great price!!!

We got our printer last week and LOVE IT!! Go get 1

EL3

2017-01-18T19:00:00

Rated 1 out of 5

Do Not Buy

I purchased in November 2016 and prints maybe 25% of the time, not reliable, almost always had an error.

MEB

2016-12-09T19:00:00

Rated 2 out of 5

WiFi support wasn't a priority on this design

It seems like this device is unable to connect to 5.0GHz, only 2.4, which sucks because all of my other devices connect only to 5 (and without any issues.) This printer doesn't provide a MAC address on the Setting screens; that's ridiculous. Most consumers still don't know who to secure their routers, but it helps to use MAC address control. I had to turn off MAC control in order to get the MAC and then turn it back on, while disconnecting other devices from the network throughout this ordeal. Terribly stupid that Canon doesn't have the MAC under settings; I know at least one other manufacturer that does. I can't recommend this device to anyone.

LockItDown

2016-11-26T19:00:00

Rated 4 out of 5

i LOVE IT!

I JUST BOUGHT THIS PRINTER AND IT IS GREAT! IT RINTS PRETTY WELL AND IT IS VERY USEFUL. THE ONLY PROBLEM I WOULD SAY IT IT IS EY HARD TO CONNECT TO A DEVISE. i TRIED TO CONNECT IT TI MY LAPTOP AND T TOOK AN HOUR FOR ME TO FIND THE CONNECT BUTTON ON THE WEBSITE! I DO LOVE THEPRODUCT THOUGH SO PLEAS EBUY IT' S GREAT AND THE SETUP OTHER THAN FINDING THE CONNECT CON WAS VERRY EASY!

candyryry4

2016-11-05T20:00:00

Rated 5 out of 5

Great features, perfomance and quality !

I replaced my older Canon with this printer and I notice that it works even better

Nacho P.

2016-11-04T20:00:00

Rated 1 out of 5

Horrible Printer

This printer is horrible. Won't print complete jobs. I will hit print and it will wait 5 to 10 minutes before getting started. It is way worse than our 5 year old printer that we were frustrated with.

Rich D.

2016-10-17T20:00:00

Rated 1 out of 5

The Worst

Incredibly temperamental. I have yet to not have an error occur while printing. I dread having to print anything.

Eliza88

2016-07-18T20:00:00

Rated 5 out of 5

LOVE LOVE LOVE LOVE

I haven't had any problems with this printer; I'm a photographer! I got this printer for my photos needs. I can print all my pictures , business cards, postcards, etc. the direction are easy to follow. I don't understand how anyone can't can not work this printer. Very easy!!! I also printer my kids papers on this printers, came out perfect. The Ink is high.... but is expected if you want good prints. This is something for now... I plan on getting the PIXMA PRO 100 next. That is my Goal and what I am saving up for, plus I am use to working that and bigger!

wolfspirit1010

2016-01-27T19:00:00

Rated 5 out of 5

great

My girlfriend bought me this! It's perfect! The tying speed is so fast!

David

2016-01-08T19:00:00

Rated 1 out of 5

Wireless is sketchy

Great when it works. First, it took forever for the wireless to sync when we set it up. Then, every time it shuts down, we lose the wireless connection and have trouble again setting it up. We have trusted the Canon printers in the past, but no more. This printer has been horrible.

Steve1983

2016-01-06T19:00:00

Rated 5 out of 5

Fast print action

I received this product for free, and I'm completely ecstatic. I've finally come out of the Stone ages. I'm very impressed with the Canon MG6820. It's easy as 1,2,3... First of all this product is easy to assemble, no hassle or thick book instructions. Turn on, input ink cartridges , setup wireless and connect mobile, etc. The AirPrint is the coolest feature. Paper loads easily. Multiple online features, web software updates, etc. You can also use a SD card for printing photos!! Nice. I have a older model that's now RETIRED because of the Model MG6820. Finally a printer with speed, wireless and the touch tone features are so convenient. This printer is very light in weight. I have suggested this product to my Family and Friends. If you like Quality, purchasing a Canon MG6820 printer is a must have in your Home or Office. Copy that !!!!!!

Dfinest

2015-11-21T19:00:00

Rated 4 out of 5

Quick, sleek, fun

In the first two weeks I have scanned and printed several times. The scanned pictures were easy to move into my documents and the prints were clean, clear, and sharp. This printer replaces my PIXMA IP4200 which developed some worn out print heads after 5 plus years. My new Canon MG 6820 PIXMA color printer is performing well. Thanks Canon. I need to figure out how to set up the silent print mode.

LWN

2015-10-28T20:00:00

Rated 5 out of 5

We love our new wireless printer. It was so easy to set up and even easier to use. I've been using it to print worksheets for my son, spreadsheets for my fiance, and craft items for me.

Jessica U.

2015-10-26T20:00:00

Rated 5 out of 5

This wireless printer is a game changer. Very impressed. Thanks!

Shelby B.

2015-10-20T20:00:00

Rated 5 out of 5

This printer was so easy to set up and I was able to get to printing my projects within minutes. I love all the functions and the touchscreen abilities. The printing is clear and concise. I am in love!!

April O.

2015-10-19T20:00:00

Rated 5 out of 5

I set this printer up with my iPhone! How cool is that? I love the touch screen and the actual printing is great, too!

Sara Z.

2015-10-19T20:00:00

Rated 5 out of 5

Love the printer. I've been using the scanner regularly. Set up super easy.

Beth B.