Canon PIXMA MX492 Wireless Office All-in-One Printer, AirPrint, 4800 x 1200 dpi Print, 8.8 ipm B/W, White - Print, Copy, Scan, Fax

2022-06-05T20:00:00

I have had nothing but trouble with this printer. Now none of the buttons work at all and even when I connect to my computer with a cable nothing happens. The Canon support people were pretty much useless too.

neon1206

Originally posted at

2022-01-19T19:00:00

I bought this printer to replace an exact one 3weeks ago

drummer b.

Originally posted at

2021-10-03T20:00:00

I have had this printer for 3 years and it has gotten the job done.

Nurse T.

Originally posted at

2021-07-08T20:00:00

We have had this printer for 3 years, it always works. The XL ink cartridge last a long time. Air print works great. Surprised to see all the negative reviews.

Stacey O.

Originally posted at

2021-04-27T20:00:00

It can be full of paper and kick back no paper error, or it cries non stop about ink, or it generally just doesnt work. Takes a SOLID 3 MINUTES to start, and even then half the time it takes longer than 5 minutes before its ready to refuse to print.

Ella12

Originally posted at

2021-03-06T19:00:00

This printer faxes, scans and prints. I can also print from my laptop, tablet, and cellphone. I just got my new laptop for college classes and hooked it up to my printer wirelessly in under 30 minutes and I have printed from this new laptop to the printer and it worked as it should and with no problems. So I have had this printer for over a year now. It's personally my first printer. I looked and read reviews and in spite of all the negative ones I bought it anyway. I have only had two paper jams, which I needed to go into the back of the printer to fix it. Which took under 5 minutes to fix. The only other "issue" I have had is scanning. It scans fine but occasionally I'll be scanning using the app on my phone and sometimes it won't scan but keep scanning. I have found that hitting cancel, waiting until the scan goes back in place in the printer (which you can also hear it and then click scan again and it takes it out of its funk. I think I tend to scan faster than my printer enjoys haha. Other than those two things I have had no issues and enjoy using this printer. It's the same brand as my camera too. I have not done anything wireless between a camera and printer. I have used everything except my fax option. I will keep buying ink and using it until I kill it. Unsure why others are having so many issues with this printer because I haven't had any issues close or as often as others commenting.

Shelbz204

Originally posted at

2021-01-03T19:00:00

Honestly, this printer is terrible. Never buy this garbage. It jams more than half the time it tries to print, connecting it to Wifi is almost impossible if you have a complex Wifi password, and I have to feed every individual piece of paper into it, which it only manages to affect half the time. Don't waste your money. Invest a little more and get a laser printer.

Nickname123

Originally posted at

2020-10-09T20:00:00

I bought this printer nearly 3 years ago. It had always worked flawlessly but about 3 months ago it never prints, it’s always in “error state”. I have uninstalled, reinstalled countless times... checked my internet connections, even hard wired. NOTHING.

rbee

Originally posted at

2020-06-22T20:00:00

Could not give 1 star or file a lawsuit. Headline should say it all. Extremely slow, non responsive at times. And the cartridge ran out pretty fast too (< 60 papers Latest update: Always had the highest respect for canon products. Denying service and then forcing to pay $20 for support is the sleaziest way to rip off customers. Will stay away from this scammer firm. So disappointed in how such a reputed brand is resorting to sleazy tricks. Posting this review on all sites so future customers are aware. disgusted at worst and disappointed at best. The printer itself is of poor quality. What i fell for is Canon and trusted their quality. Worse is their customer service and they actually call it Award Winning, which probably is the biggest joke. Please stay away from Canon printers, especially this one. Infact anything Canon. They only give service for 1 year and most of their printers work exactly for 1 year 1 month. LOL

BMantha

Originally posted at

2020-05-29T20:00:00

My son bought this printer for the different features. However the most important feature, printer is horrible! He has tried several things to fix it, but nothing works. Would never recommend this product!

js12

Originally posted at

2020-04-19T20:00:00

not working after just using few times. not user friendly

VFu

Originally posted at

2020-04-15T20:00:00

Plastic parts inside cheap cheap , cartridge cradle got stuck tried to guide it , plastic part holding in cartridge broke off really easy ...

Chazz

Originally posted at

2020-04-11T20:00:00

brought this printer two years and it was easy to hook up with WIFI and still using for daycare. Replace my cannon I9900

toddy

Originally posted at

2020-01-30T19:00:00

This is not the Canon product I am used too! Made several attempts to localze a near by Canon printer center, but to no avail!. Is this support code a software issue or hardware failure mode???

RonLouis

Originally posted at

2020-01-14T19:00:00

I bought this almost a year ago and have already had to replace the ink cartridges five times. The problem is I hardly ever print anything! I mostly use this for scanning. I may print approximately 25 pages a month so theoretically I should be purchasing a regular cartridge twice a year or a high volume once. I have purchased 4 regular and one high volume. I'm not sure why it uses so much ink but it is ridiculous. Otherwise it prints nicely, scanning is pretty easy. I love the air print option.

Csm

Originally posted at

2020-01-13T19:00:00

I bought this printer about 3 years ago to replace an Epson I was having issues with (the FAX function. It also was on sale, costing me less than the ink replacement for my previous printer. Well, I had the same issue with this one, then realizing it was my phone provider (cable company). I agree with some of the other reviews, noting control panel is not very user friendly. I’m fairly tech-wise, but trying to accomplish some functions, whether to use “Tools” or “Menu” creates a good amount of confusion. I have no problems copying and scanning, but trying to change the number of copies, or connecting to the wireless proves frustrating at times. This printer is fine for normal functions, but if you’re looking for a printer with easy features, look elsewhere.

Mags1153

Originally posted at

2020-01-05T19:00:00

The writing on control panel is illegible and user interface is not friendly at all.

Gattamom

Originally posted at

2019-12-20T19:00:00

This is not brand new, I bought it a couple of years ago. I have no problem with the quality of printing . My complaint is to do with the operation. I am a senior citizen and have a problem with the window. It is tiny and requires a flash light and a special body angling to position myself over the printer to read what is in the window. I have over the years bought several printers.This undoubtedly is the least customer friendly printer to operate that I have owned. The menu is confusing to me. I have carefully searched for a quick print option that does not throw down excessive ink. I don't always need the best print quality. If you have some tips you can share I will appreciate the help. I recommend that you please, keep us seniors in mind when designing your printers, Larger windows, larger text size, friendly menu. Seniors constitute a large percentage of your customers. Thank you for your consideration.

Jeantsar

Originally posted at

2019-12-05T19:00:00

This is the absolute worst printer I have ever owned. I have had this for 2 years now and it is a constant struggle to print or scan anything. I wouldn't recommend this printer to anyone. Complete waste of money and time.

squidly

Originally posted at

2019-11-27T19:00:00

Have had this printer for over a year. It's been a very reliable printer for basic home use, and I have had no problems with it. Unlike some other reviewers, I have had no problems connecting wirelessly to this printer from multiple devices. In fact, I've only connected wirelessly to this printer. Anyway, I have found it to be a good value -- it's small footprint allows discrete placement on a bookshelf, its print quality is good, and scans easily. It is slow and somewhat noisy, and certainly not good for higher volume printing -- but that's not what this printer is for. If you're looking for a good value in a basic home printer, this fits the bill -- at least for me.

Robert0010

Originally posted at

2019-11-25T19:00:00

Owned it for two years and its always been a headache. Purchase new ink and doesn't recognize. Money down the drain

Raz24

Originally posted at

2019-11-01T20:00:00

I have used the printing, copying, and scanning features...it eats ink up pretty fast but other then that its super easy to setup its a one page instruction manual that is in multiple languages if your not illiterate and can read this is SO easy...custom android app plus easy to hook up wirelessly even without having to hook up to a device first, you can easily setup out of the box on screen!!!

Drew91989

Originally posted at

2019-10-16T20:00:00

I brought this 2 years ago never a problem till I said use offline by mistake and no place to get it back online. prints one or two lines and dies. I reinstalled the software nothing happens

MARY2

Originally posted at

2019-10-04T20:00:00

We have had this printer for over a year now and we are so frustrated with it. The ONLY way we can print ANYTHING is if we plug it into our device. I can not telll you the countless hours we have spent trying to load it on our devices.NOt simple instructions. One day it there & works off my phone, ipad,then it's gone. thankfully we don't do lots of printing.Not sure why companies are allowed to produce & sell such garbage.With all the negitve reviews you would think that CANON would offer customers a refund so we can all purchase a better product. May this is why it is so cheap to buy BECAUSE IT IS A CHEAP PIECE OF GARBAGE. Sorry CANON...this printed really deserves the ratings it is receiving.

Vicmar

Originally posted at

2019-08-11T20:00:00

My friend and I bought this model and lasted us both approximatively a year... Mine is really loud and print very slowly and my friend needs to print a lot because of her school and it just broke before her second year. I do not recommend this printer for students even if it is one of the cheapest around and have the 3 option (Print, scan, fax. Perfect for someone that doesn't print a lot.

Annie0000000000

Originally posted at

2019-07-31T20:00:00

My husband bought me this printer/scanner as a surprise last September for my birthday. He got it because it was affordable and highly recommended by the store, it also seemed to have everything I was looking for in a printer! Flash forward to July 2019: Printer is extremely loud, even on silent mode. It takes a long time to print. The app is wonky. Every time I use the printer it jams, quits printing half-way through, or just doesn't print. Like....at all. Tonight, I tried to scan some photos of my Dad that passed away in January of this year and it keeps saying I'm not connected to my computer. I am. I tried uninstalling and reinstalling, reinstalling the drivers, unplugging and plugging back in, turning off and on....everything I could possibly think of. The printer/scanner will not connect to print or scan whatsoever. Nothing. I'm devastated because I'm trying to scan and make copies of these photos of my late father and I can't. My husband bought this for me in hopes of making me happy, not to frustrate us both. I'm almost crying I'm so upset. Please, please do not purchase this product. I haven't even had it for a year and it's already broken.

whitleyG

Originally posted at

2019-07-16T20:00:00

My last review was removed by moderators. The truth about this printer is that it is poorly designed and cut far too many corners in order to bring down cost. Spend your money elsewhere. This is what I will say to Canon: if this was the last product that you released, would you be proud of it?

chrispybusiness

Originally posted at

2019-06-06T20:00:00

I absolutely hate this printer,there is nothing about it I like. It never connects to my wifi & always tells me no air printer found??? Just a piece of junk.

Mabel

Originally posted at

2019-05-10T20:00:00

I bought the printer November 13, 2018; and, now it will not connect to my wifi. It just says 'off line'. Last week, at first, when I would try to print it would be off; I would turn it back on and in a few minutes it would print. Then, a few days later it would print the first 2 pages very, very slowly. Then, by the afternoon it wouldn't print at all. It just says it's off line and I can't get it to go online anymore. What's this about? I thought I must have done something 'stupid' to make it stop; but, after reading these other reviews, I feel it's just a cheap, bad printer. I will attempt to reinstall; but, at this point I don't have much faith that I can get it to work.

Jeanine

Originally posted at

2019-04-09T20:00:00

Easy to use and works great! I enjoy that it's wireless, it copies a page just by pressing start, it scans, and it's even a fax machine.

Lexamy

Originally posted at