2025-07-30T20:00:00
Rated 2 out of 5
Massive Disappointment
can't print anything - paper is jamming constantly. have spent at least 15 minutes trying to find a way to get support for an error code - printer is claiming "foreign matter"; can't find a single thing wrong - and this awful website is literally sending me in circles. worst customer service ever, in that it basically doesn't exist. spent a really long time looking for a printer and cannot believe i ended up with this piece of junk.
LittleLiza
Originally posted at
2025-07-23T20:00:00
Rated 5 out of 5
Easy setup, so far does a great job
This printer was easy to setup and use. I don't print a lot but so far it works great.
John23P
Originally posted at
2025-07-15T20:00:00
Rated 5 out of 5
Retired military/retired DOS criminal investigator
Epson was excellent to deal with
While my order took a few days to arrive
Epson made every possible effort to track my order and complete the order
Thank you
Would purchase my next copier from Epson hands down
Sea h.
Originally posted at
2025-07-15T20:00:00
Poor picture quality, Frequent nozzle clogs and as slow as a turtle missing three legs. Completely failed in just over a year.
Phil533
Originally posted at
2025-06-28T20:00:00
it prints ok, ink is cheap, will not scan whether wired or wireless.
Truth s.
Originally posted at
2025-06-10T20:00:00
Rated 1 out of 5
nothing but trouble
unable to find drivers. Very frustrating
Tely
Originally posted at
2025-05-31T20:00:00
Rated 1 out of 5
Wi-fi connection temperamental and frustrating
I actually bought an ET-2850 and an ET-2800 and have had issues with both connecting consistently to wi-fi. The ET-2850 is now showing a fault code 202620 and is saying wi-fi is out of order. Prior to this the wi-fi periodically disconnects despite being within 8ft of the modem. The signal strength is excellent for everything else needed, it's only the printers that have an issue staying connected. This has recurred since I purchased the printer and has taken up countless hours of maintenance advice. A techie friend advised me to just use a usb connection because it appears unfixable. This was not the plan when purchasing a printer that reports it's wireless connectivity as a selling point.
Miserable p.
Originally posted at
2025-05-25T20:00:00
Extremely slow printing B/W prints one page every two minutes printing quality is not so good
Solrac
Originally posted at
2025-05-17T20:00:00
Rated 1 out of 5
Not a good printer
I've had this printer for about a year and it is the worst printer I've ever owned. I usually buy HP printers, but their ink is so expensive, so I thought I would try this Epson eco-tank which seems like a good idea. It would be a good thing if the rest of the printer worked well. First, the print quality is poor...always looks a little blurry and the black is more dark gray. Everything, color and black only, always looks faded. I have latest firmware, have run print diagnostics, even tried different paper. I've used highest print quality setting, and even running B&W only, it is still faded looking. Second, the printer won't print more than 1 document without needing to be reset. After I print one thing, the next thing I try to print gets hung up with a " printing document" message that never actually prints or goes away. If I try to cancel the print, it will give a "canceling print" message but never actually cancels-it will hang everything up until I unplug the printer, turn off my computer or phone or whatever I am trying to print from, and restart everything. That is the only way to print a second document. Then if I need a third document printed, it's unplug, turn off, restart, all over again. And yes, my firmware is updated.
It's faster for me to drive the 11 miles each way to the closest office supply store to get my documents printed.
I don't recommend this printer.
JGJG
Originally posted at
2025-05-13T20:00:00
Rated 1 out of 5
Ecotank JUNK trick
Total piece of Junk and Epson's trick to get you to buy their junk after you get sick of buying ink that costs more than a cheap printer. Just after the warrantee period, the wireless hardware fails and it does not connect and can not see your SSIDs anymore, If you hard wire it, then it might be more reliable but then you cant use your smart phone to connect to it. JUNK JUNK JUNK
TankTrick
Originally posted at
2025-05-11T20:00:00
Rated 2 out of 5
disappointing purchase
Printer color printing stopped functioning 2 months after the 1 year warranty expired. Clean printer head fixed 1 of the 2 colors that was a problem. Next step is power cleaning which according to the instructions will use up all the ink loaded. Bought this printer to cut down on ink cost, but if I need to replace the ink every year, it is no better than the 20 year old printer I was using before this (which still functions but ink needs to get replaced every year).
frustrated099
Originally posted at
2025-05-05T20:00:00
Rated 3 out of 5
It's a fair printer.
The printer has been working pretty well but I couldn't find any option in the Control Panel, the drivers or anywhere else for that matter to read the ink levels. Visually the levels were about three quarters full but the print quality is poor. This was after all the calibration etc. I'm not a fan of the control panel either.
ET P.
Originally posted at
2025-05-04T20:00:00
poor performance , speed ,quality of print
James 8.
Originally posted at
2025-05-02T20:00:00
Rated 2 out of 5
Unreliable - Epson not helpful with resolution
I would be happy with this printer if the paper feed worked. I can print 1-3 pages max before it says the paper is out. It doesn't matter if I fan it or take it all out and put it all back in, if there are 30 pages or 2 pages - sometimes I have to take it out 2 or 3 times to get it to recognize there's paper in there. Epson Support online is useless. Regret this purchase
SFSoph
Originally posted at
2025-04-29T20:00:00
Rated 1 out of 5
EPSON IS TERRIBLE !!!
DO NOT buy this printer. It failed to print after a few months. Hardware failure after 4 months of use. I cleaned heads, performed nozzle checks, and their customer service dept was a waste of time. Don't rely on your Epson warranty. It is non existent!
BEWARE of Epson.
Jan123
Originally posted at
2025-04-27T20:00:00
Rated 1 out of 5
Bad purchase
Was replaced 1 month ago after I got it The second one died a month after the warranty
Impossible to contact Epson for support The website takes you in circles so a waste of money
KenR2
Originally posted at
2025-04-20T20:00:00
Rated 4 out of 5
1-2-3 GO, AWESOME
This is the very first Epson I purchased. So far looking good. I love the easy of filling the tanks. The only problem I have is being unable to see the levels in the tanks. Trying to figure out how to use some light to be able to see into front level marks on tanks. Also, hopefully it last at least 6000/7500 pages. If this little tiger ET-2850 performs the way I like it to, it will in fact make me very happy.
PS. hopefully someone can give be a clue how to read/see the levels of the ink in the tanks. Have a great day.
Sis2Ten
Originally posted at
2025-04-18T20:00:00
Rated 5 out of 5
Great buy
Very good experience
KGib
Originally posted at
2025-04-17T20:00:00
Rated 2 out of 5
Great idea, poor execution
I have never been so frustrated by a printer. It's a great idea, really, to have the EcoTank rather than the print cartridge. Except this printer often takes an hour to get it to work after a week or so of not using it. The Wifi constantly disconnects, the printer shuts down all the time due to system errors, and then when I finally get the Wifi to work, the print quality is awful and it takes several tries on cleaning the print heads to get something useable. In 3 years of having the product I have printed less than 500 pages, and it is unreliable every time I try to print something.
faht46
Originally posted at
2025-04-14T20:00:00
Rated 1 out of 5
Don't buy it
No paper tray, you have to feed paper in the back of the printer which only holds about 20 sheets of paper.
WiFi is sporadic - it works, then it doesn't work. Tried using a USB cable and even that caused errors.
Returned to the store for a printer that doesn't cut corners (no paper tray, no manual (it's online and you can only print it if the printer is working), and no USB cable).
Gilbert1956
Originally posted at
2025-04-13T20:00:00
Rated 2 out of 5
Paper Handler is TERRIBLE
This printer is overly expensive.
The paper handler is inadequate.
The 2-sided printing just decides it doesn't want to work.
AND
NO I don't want another account for a product that should just work!!!!!!
Verified P.
Originally posted at
2025-04-12T20:00:00
Rated 5 out of 5
New Tech...No Worries!
Who says an oldster can't embrace new technology? Not I. My new Eco-Tank is just what I have been waiting for. Quality printing that alleviates the stress of handling family finances and projects. Simply the best.
Anderbear
Originally posted at
2025-04-11T20:00:00
Rated 3 out of 5
INK LEVEL RESET
Bought 7/2023 and other than having trouble navigating the SMALL 1" X1" Screen has been a basically good home printer. Just recently had to refill the black ink. The printer would not automatically update the ink supply levels! Tried the call center, but person on the end of the phone reading from a script was worthless!
Ref#250 408 004 725. Discovered that you have to manually reset ink levels on the printer. After going back and forth to "supply Levels" the levels reset. But from the doc, the printer icon still reported INK LOW 2% Black! I can print fine from my IPad and IPhone, but not my desktop.
Maybe some one from Tec can contact me as to how to get back to normal!
ADAK
Originally posted at
2025-04-11T20:00:00
Rated 5 out of 5
Printing well
So far so good! It's printing everything perfectly!
Carrie B.
Originally posted at
2025-04-02T20:00:00
Rated 1 out of 5
I hate the journey that is enshittification
I was given this as a gift. It took forever for set up and needed my boyfriend to go into the backend of the website to renew a certificate that expired. I just want a dumb printer that I connect to my computer, and it prints a page. I want to get those regular ink cartridges that click when you put it in. I don't want to pour bottles of ink, download an app, and go into a backend to figure why a printer that has been used less than twice is now printing blank pages. I hate this product.
404humanerror
Originally posted at
2025-03-30T20:00:00
Rated 5 out of 5
Love Epson
I've had many Epson printers in the past. No trouble with any would just upgrade to newer versions
Faith7192
Originally posted at
2025-03-28T20:00:00
Rated 4 out of 5
Good Printer
No problems with printer except when printing on envelopes. It smuges and leaves a stain on the end of the envelopes.
al818
Originally posted at
2025-03-25T20:00:00
Rated 2 out of 5
Not worth the hassle...
This printer has been troublesome since we got it. First, we cannot use it wirelessly. When it prints, it often folds and smudges at the corner. The paper tends to jam and the nozzles constantly need cleaning. It's hindering our work.
tranquilmama81
Originally posted at
2025-03-21T20:00:00
Rated 1 out of 5
A waste of $$
This printer was a problem from the start. No light in the ink tank, so you can never tell if there is ink. It has stopped taking the coloured ink, so only good for B & W printing. Had been recommended by Staples. Caveat emptor!!
MRTO55
Originally posted at
2025-03-20T20:00:00
Rated 1 out of 5
Horrible photos
It has NEVER printed photos correctly, they all have a horrible purple tint and nothing I have done has helped. I do not recommend this printer.
CatMama
Originally posted at
