
Review Summary
2021-03-13T19:00:00
Small, good quality, fast, practical BUT the software does not always recognize company name, provincial and federal taxes. One example: I have entered 24 Costco receipts and the Epson ES-500WR recognized the company as Capital One (how it was paid). I corrected all the time and the software does not learn. Not very Happy...maybe a software update in the future will soft this problem.
SupraNorm
2021-03-10T19:00:00
This scanner is amazing, fast, and with many options to my scanned documents. I love it. Install was very easy, and I have zero issues. I would highly recommend this scanner for any business, it will not let you down. It even allows me to make copies, so saves on
AlTB
2021-03-09T19:00:00
Very fast scanner and very compact so fits anywhere.
SusanC
2021-02-22T19:00:00
One of the best scanner in the market. Easy set up. Works great.
Babby
2021-02-17T19:00:00
One of the BEST scanners I have ever used. Fast and very accurate. Easy to use.
MDB500
2021-01-21T19:00:00
I bought this scanner for my home office at first but I recently bought another 3 for my office and we absolutely love them. It has made my job as an accountants much easier. Thanks Epson
Leticia
2021-01-17T19:00:00
I have the virgin launch model Epson work Force Tank All-In-One printer doing exactly what Epson said it would. Efficient, saved several hundreds of dollars in the cost of ink alone. I selected the Epson ES500WR stand alone high volume business accounting scanner to increase productivity, reduce clutter, track expenses and records. DOWNLOADING, Installing ES500WR DRIVES on my Windows PC AND MAC DESKTOP wireless function to connect the Net-Gear Night-Hawk Router, following the installation guide was unexpectedly a smooth, unencumbered, efficient and quick operation. Impressive and appreciated is the free additional software to compliment scanning efficiency even more. High praise for your innovative efficiency in addition to the audacious creativity we benefit from.
ajg323
2020-11-09T19:00:00
Terrible experience. Drivers would not download and cannot use scanner.
ponygirl
2020-06-02T20:00:00
I purchased this scanner a year ago and after countless hours of trying to get it to pair with ANY computer through WIFI or any other wireless method has been unsuccessful. I just use a cord and everything I plug the cord in, it makes me hate this thing even more.
aclozer
2020-05-18T20:00:00
Setup was easy and the scanning very clear. The scanner allowed several ways to file the documents. If your business is accounting are invoicing this scanner is perfect!
Netty
2020-05-02T20:00:00
Thank you for whomever designed this product, it works so smoothly and it is a worthy addition to my office.
Tumpi
2020-04-18T20:00:00
I like it, but does not want to communicate with my computers. Set up sucks unless I use USB cable. I wish Epson would fix their software. I have to call technical support and use networking work arounds for reliable operation.
Dennis7815
2020-04-17T20:00:00
This is not working and can not connect to any of my computer best buy said I will always have to connect with my usba cord.
Mad m.
2020-03-15T20:00:00
I bought this a month ago and it was super fast and now it's super slow. The online help says to turn off quiet mode. It doesn't have a quiet mode. Then it says to lower the resolution. Nope that doesn't work either. Try and find a person to talk to and that's a no go. I'm sure eventually I'll figure something out I hope to get it back working properly. Right now I think a 1 star might get me the help that I need because it's certainly not available online.
MB0274
2020-02-27T19:00:00
TLDR: They are migrating from document capture to scansmart. document capture has been removed and now scan smart is the default app removing much needed functionality. When i purchased this product I was missled by the website. This while this printer does support document capture there is no download link as they are migrating. This means you can no longer automate different jobs. ie put in receipts press scan button and have receipts added to some drive. now all scans need to be done from a PC running scansmart. load paper and then press scan on the laptop not the scanner. rendering the scan button useless. to add to the pain the bundled installer failed and i had to individually install all the available software. and to top it off the nuance software failed to install and they told me to call nuance. I will be returning this and trying out an app based solution.
kevin27
2020-02-22T19:00:00
I bought this scanner in November, 2019 to replace a Fujitsu model I had for 6 years. It would no longer would work with Apple's latest OS, Catalina. I selected this model based on the reviews and it was less expensive than a comparable Fujitsu. It is a much better scanner than the Fujitsu, which would jam frequently. However, the software is inferior to Fujitsu's. With the Fujitsu I could continuously scan multiple documents (not pages) and the software would open them as separate PDF files so they could be saved individually after I was finished scanning. The Epson software requires each scanned document(s) be saved or printed, etc. prior to starting a new scan. That means getting up, loading the documents, pressing the scan button and after the scanning is finished going to the computer to save, print, etc. before starting a new scan. That is a big pane and had I known that I would not have purchased an Epson scanner. I have searched Epson's website, but have been unable to find anything about this problem. Very disappointed.
Photoguy88
2020-02-20T19:00:00
I am glad I bought this scanner. Works very well and makes scanning very fluid. The reason I only gave three stars was for the installation process. Very difficult to install the software. I don't know if it is because of the recent Windows upgrade or if this is standard. We actually purchased another and we are having issues with the install on that one as well. Different issue but trouble installing.
ann55
2020-02-15T19:00:00
Wished I purchased it yesterday
Paymentech007
2020-02-12T19:00:00
Got this and set it up. Seamless and being able to scan to Google Drive directly saves me so many steps. also scan to email etc … really nice scanner
jkp1963
2020-02-10T19:00:00
I bought this scanner last week. I have the Epson WorkForce Pro WF-4740 all-in-one printer/copier/scanner, which works well as a printer, but the feeder for the scanner would jam often. Plus, it was painstakingly slow. But I did love the Document Capture Pro software that allowed me to edit my documents before I saved them. I liked that I could scan a whole stack of documents and then use the software to split and/or merge as needed. But, the scanning itself was just too slow. So I found this scanner and liked its features. It's fast and compact, which I love. However, the software--ScanSmart--is pretty limiting. The only option I seem to have is to stitch images together before saving them as PDFs OR scanning the whole stack of papers as one document. I mean, I could scan each document set separately, but then I'm just back to spending more time scanning, and that's pointless. But stitching means I end up with an original document that was 6 pages long now crammed onto one 8.5"x11" sheet of paper. That's great if I don't need to really read the information or share it with others who may need to print it. I tried looking for different software, but it seems the ScanSmart is the only software available for this model. That's really unfortunate, because it seems like I might have to take the scanner back just because of the crummy software. I never would have imagined buying a brand new scanner (and spending decent money on it) just to have to return it because I can't manage my documentation like I once was able to. Just disappointing.
TFowl
2019-12-29T19:00:00
Another Epson product! Epson's software is always a pain to try and get working. Same issue time and time again. Absolutely no support with the same issue that countless other people have.
ChuckW
2019-12-28T19:00:00
Installation/software setup instructions were a bit lacking I didn't want the accounting version of the software, but that is what I got by default
Jim
2019-10-28T20:00:00
I bought this several months ago and slowly began the long process of reducing and eliminating my paper piles. Victory is mine! I have completed round one of creating cloud based files and back ups of my key documents and not so key documents. It's a great relief to know that I can save papers which are not vital but that I don't want to loose. Also, I know that I have exceptional back up and organization of all my other files. I'm looking forward to coordinating with Quick Books and using more of the features of this great machine. Today, I simply un ravel and scan statements, reciepts, notes, letters, and combine these all into files and tracking labels for easy access later. It sounds too easy. The hard part is just the initial volume of paper. I can see that once this is underway my whole day will be better and I feel like my business will be more profitable as a result.
KenGil
2019-10-10T20:00:00
I have not owned this scanner for three months and It is malfunctioning on my HP desktop. When I scan it will no longer send to a designated folder. It only works on secretary's desk. When I called the help line they want to charge me money to repair the unit. I am so disappointed. I would not recommend to anyone.
Tomi
2019-10-09T20:00:00
Fast and easy to use
Normalinseattle
2019-08-17T20:00:00
Purchased this product on 08/17/2019. So far it seems simple enough to use. However, it would be nice to save documents, etc. to the cloud. At this time, I need to work with this program to honestly recommend this product.
PARTNER
2019-07-26T20:00:00
Installation was fairly easy. Only one problem for this 70 year user. I could only make the installation work using WPS, after the installation failed the first time.
stoppy
2019-07-25T20:00:00
I really like the epson 500 scanner, its compact enough to fit on my desk or I can even put it in a whole different room and it will scan wirelessly. It scans documents well without missing any parts. I can put in 5 pages and they scan nearly instantly too which is great for a busy home office. I will say I downloaded the software and it took an escessively long time. I then tried to register it and it couldn't find my serial number. my computer broke, I got a new one and it isnt the same on the new computer. I set it up again (which took a long time even on my brand new computer) and now I cant push the scan button on the scanner it wont work. I can however go into the epson scanner app and hit the scan button that way. Overall I would recommend this but there is something that needs to be changed with the downloading and installing the scanner itself.
MamaX3
2019-07-05T20:00:00
Right out of the box, The Epson Workforce ES-500WR document scanner is easy to use. First, connect it to your computer, download the software and your ready to go. The function buttons are pretty self explanatory! It has a wifi option or hard wired into your computer. It also has the ability to scan documents slowly or quickly depending on how much detail you're wanting or if scanning old/wrinkled/delicate paperwork. The size is perfect for someone who has a small workspace as it's much smaller than a standard printer. Perfect device for taking piling paperwork, receipts, or even photos and turning them digital for space saving! This is a review for the Epson WorkForce ES-500WR Wireless Document Scanner that I received free of charge to do a beta test and review.
Jenell
2019-06-25T20:00:00
We acquired the Epson WorkForce ES-500WR for our accounting office. The Scan to File is a key feature that will help our company maintain secure records for years and eliminate the space requirements for paper files and vast quantities of file drawers. This model supports OCR which will allow us to expand the scope of how we are using the machine and simplify multiple routine processes in the future. An example scan is attached; it’s crystal clear and in color, amazing and what you expect for a fully functional high speed office scanner. The scanner paper handling works fantastic; we can load multiple page sizes / receipt sizes and put them into a single file. Having many travelling reps who turn in expense reports and receipts creates a lot of space requirements as these need to be saved for 7 years for tax/audit purposes. Having the ability to quickly and seamlessly scan them into an electronic file is outstanding. And eliminating the bankers boxes of files in our basement will free up much needed space. The capabilities of the this machine are tremendous, allowing for process improvements both immediately as well as the months and years to come. Realistically, we are only limited by our imagination on how to use the gear. We strongly recommend this product if you’re in need of an office scanner to increase productivity. This is a review for the Epson WorkForce ES-500WR Wireless Document Scanner – Accounting Edition that I received free of charge to do a beta test and review.
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Browse our FAQ
Sheet-fed, one-pass duplex color scanner
600 dpi
1200 dpi
30-bit input
24-bit output
Color Contact Image Sensor (CIS)
3-color RGB LED
35 ppm/70 ipm: 300 dpi Black-and-White, Color, Gray
Capacity: 50 sheets paper
Maximum: 8.5 x 240" (21.6 x 609.6cm) (up to 200 dpi)
Minimum: 2 x 2" (5.08 x 5.08cm)
18 to 279 lb (27 to 413gsm)
Wireless 802.11 b/g/n, SuperSpeed USB 3.0, optional Network Interface Unit (RJ-45, 10BaseT/100BaseTX)
Epson ScanSmart1 Accounting Edition
Nuance Power PDF (Windows)
Nuance PDF Converter for Mac
NewSoft Presto! BizCard
Software requires Internet connection for download and installation.
Driver Support TWAIN
4,000 sheets
Operation: 17.0 W
Wireless: 18.0 W
Sleep: 1.4 W
Ready: 9.2 W
Off: 0.1 W
120/240 V AC (Adapter)
Roller Assembly Kit: 200,000 cycles
Double-feed Detect Skip, Skip, Slow Scan Mode, Scan, Stop, Wireless Connect, Wireless On/Off
ENERGY STAR qualified
RoHS compliant
Recyclable product
Epson America, Inc. is a SmartWay Transport Partner
Windows 10 (32-bit, 64-bit), Windows 8/8.1 (32-bit, 64-bit), Windows 7 (32-bit, 64-bit) SP1
Mac OS X 10.11.x to macOS 10.13.x
Software requires internet connection for download and installation.
-13 to 140 Degree F (-25 to 60 Degree C)
Operating: 15 - 80% (no condensation)
41 to 95 Degree F (5 to 35 Degree C)
6.6 x 11.6 x 6.9" (16.8 x 29.5 x 17.5cm)
8.1 lb (3.67kg)
010343945548
Amazing scanner
By AlTB
This scanner is amazing, fast, and with many options to my scanned documents. I love it. Install was very easy, and I have zero issues. I would highly recommend this scanner for any business, it will not let you down. It even allows me to make copies, so saves on
Great price. Easy to hook up. Great to use
By SusanC
Very fast scanner and very compact so fits anywhere.
The high-performance wireless scanner with premium accounting tools.
The WorkForce ES-500WR duplex document scanner makes it easy to organize your life - and your finances. It comes with premium accounting features, and enables you to wirelessly scan documents, receipts and invoices to a PC, Mac, smartphone, tablet or cloud storage account. The powerful ES-500WR makes it simple. Featuring speeds up to 35 ppm/70 ipm and a 50-page Auto Document Feeder, this compact, reliable performer breezes through stacks of documents - from business and ID cards to extra-long invoices, and more. Easily scan to searchable PDFs and editable Word and Excel files with included Epson ScanSmart Accounting Edition Software.
Wirelessly scan to your smartphone, tablet or computer
Plus online cloud storage accounts; PC and Mac compatible.
Premium accounting features
Automatically extract data from receipts and export to QuickBooks Online or Excel.
Get Organized In a Snap
Scan up to 35 ppm/70 ipm; Single-Step Technology captures both sides in one pass.
Versatile Scanning
Scan 2-sided documents, receipts, invoices, business cards/IDs, extra-long pages and more; 50-page Auto Document Feeder for quick batch scanning.
Powerful Software
Intuitive Epson ScanSmart Software to preview, email, organize, upload and more.
Automatic file naming and receipt recognition - smart tools to help save time storing and finding critical data and documents
Nuance Power PDF for Windows and PDF Converter for Mac - create, convert and assemble searchable PDFs; annotate, highlight and redact
Compatible with most document management software - TWAIN driver included
Easy sharing and collaboration - email or upload to cloud storage services such as Dropbox, Evernote and Google Drive
Reliable paper feeding system - Ultrasonic Double Feed Detection prevents missing pages; also features Dynamic Skew Correction
Eco Features
RoHS compliant
Recyclable product
Epson America, Inc. is a SmartWay Transport Partner