Epson WorkForce Pro WF-3820 Wireless All-in-One Inkjet Printer

2025-07-24T20:00:00

This printer lasted 18 months, printed <200 sheets prior to failure. (Just replaced the starter ink cartridges if that gives any idea of use.) The paper feed gears stripped from a paper jam. There is an assembly available on Amazon but there is an additional stripped gear & shaft that drives the assembly that is not available as a replacement part. This is the poorest quality printer I have owned, most last 5 or more years. At least make the repair parts available?

Repair g.

Originally posted at

2025-06-29T20:00:00

2 Main points that makes this printer non-beneficial for me: Limited on automatic double-sided printing. I print a lot of double sided documents that are not letter size. I bought this printer under the assumption that I could seamlessly double-side print. That is not the case. So if you're one to need to automatic feed, double side print anything other than letter size, this is not the printer for it. The printer continuously drops wifi connection.

KYN1

Originally posted at

2025-06-27T20:00:00

Printer cannot print in B&W unless all cartridges, including color, have ink. I would never have bought if I known this. Seems like common sense that you should be able to print in B&W only and not constantly have color available.

BLK830

Originally posted at

2025-06-27T20:00:00

Very bad product. It will not let you print in black and white when you run out of any of the colored cartridges. Avoid!

ReviewProducts123

Originally posted at

2025-06-17T20:00:00

Third unit I have purchased. Runs for about 6 months with a light load of work, maybe 50 sheets a month. Suddenly, won't connect even after updating all drivers, etc. Always at the worst time too. Now I have to buy another printer.

dirofinst

Originally posted at

2025-06-14T20:00:00

Setup was very painful. No real instruction for Mac without CD. Thank god for YouTube, it got me there.

KCP57

Originally posted at

2025-06-07T20:00:00

Good home use, only complaint is the paper in tray , when printing one sheet, will pull out a few blank sheets of paper with it.

EpsonJane

Originally posted at

2025-05-25T20:00:00

All fine and dandy until you do a firmware update and Epson blocks you from using more economical ink cartridges. Wouldn't be a big deal if Epson's ink cartridges were actually better, but they are not and they eat through ink even on low settings. Spend the money on better laserjet printer that doesn't eat ink and require you to always use their brand.

boozmd

Originally posted at

2025-05-07T20:00:00

Miss the easy 2 sided copying that my other printers had. Takes more time and have to remember to flip pages - works, scans, and prints well. Great printer. Had problems with printer acknowledging to print - I think wrong software was installed (stated in comment by company) but working now

Mace

Originally posted at

2025-04-01T20:00:00

I bought the printer a week ago terrible purchase!

Jash3

Originally posted at

2025-03-20T20:00:00

I bought this printer after my other Epson WF was great and lasted 8 years! I've had this one 1 year n 4 months and it kept saying the paper cassette wasn't in correctly. I called your company and spent 30 minutes on the phone with them troubleshooting with no luck at all. In the end they had no service centers in the city that I live and kind of basically just said too bad. So I said after spending almost $200 you're telling me I just throw it away when it's only a year and 4 months and she said that's your choice. Well it really isn't my choice, if you don't have a repair center and I've called around to lots of companies who do not work on this printer probably because it's one of the less expensive ones, then my only choice is to throw it out. I'm highly disappointed in Epson as their huge company I've always loved their printers and now mine has become a throwaway after a year and 4 months. Extremely disappointing!

Wf s.

Originally posted at

2025-03-20T20:00:00

This printer has been declining despite regular maintenance and is very slow printing well below 21 pages a minute.

Slow p.

Originally posted at

2025-03-13T20:00:00

I like this printer but a couple of times I had problems printing. I had to do a diagnostic and have the epson software fix it. Now I'm having scanner problems. I reinstalled the software and it worked. Now I updated and the scanner wont work. Even on miscrosoft scan my epson scanner doesnt work. I think there is a problem with wifi with this printer.

spzsssdddfdf

Originally posted at

2025-03-13T20:00:00

This is the worse functioning printer I have every used. H-P & Dell printers worked and lasted much lonnger without problems. I cannot get a technical support phone # to try to rectify the problem.

JWOSR

Originally posted at

2025-03-11T20:00:00

I purchased mine about 4 months ago and it has worked well for my purposes right out of the box. I have used the scan and copy features with no problems. I have used it to print on plain paper, envelopes, and photo paper - all worked well. Just after my printer purchase I had to get a new Mac computer. I found that the wifi hookup between the computer and printer to be a bonus, as the new Mac is very limited on external hook-up capabilities.

Jimmy J.

Originally posted at

2025-03-08T19:00:00

The WF-3820 seems to be a good printer. Time will tell. However, why is my Warranty Expiration date Feb 27, 2026 when I purchased this printer on Mar 8, 2025???

BeverlyBoo

Originally posted at

2025-03-06T19:00:00

Purchased my second Epson. Product is so easy to setup and so simply to use.

Tgr40

Originally posted at

2025-03-04T19:00:00

This printer has not worked properly since day one.

Cybergod

Originally posted at

2025-02-17T19:00:00

I have had WF-3820 for two months and it has been nothing but trouble since. Cannot connect to Wi-Fi issues. I've done everything humanly possible to correct this, but it keeps toggling from working one day to not rhe next and no... it's not the wifi. I had a previous epson printer scanner of an older model, last ten years. Idk what happened to Epson, but I'm not impressed.

Hannspencer

Originally posted at

2025-02-17T19:00:00

Piece of junk- I have a direct wired connection to my computer-its constantly spooling, It is always in a paper jam and the paper drawer doesn't close correctly, also dont update the software because if you do they put a restriction on it and you can only use Epson ink ( I think HP was sued for doing this). Out of the box this printer has had paper jam and paper drawer problems and I still fight with it DAILY.

KellyH

Originally posted at

2025-02-15T19:00:00

Barely worked in the first place. Now it doesn't work at all. Worst printer ever.

Kparks

Originally posted at

2025-02-14T19:00:00

If I could give this printer a lower rating than 1 I would. I bought two of them yesterday they both don't work. I tried to get tech support and was transferred to 4 different numbers until I was informed that their office hours were closed. On top of that I can only use Epson ink. I am returning them and getting a full refund.

Notafan002

Originally posted at

2025-02-09T19:00:00

Love my new WF 3820

Mabel1949

Originally posted at

2025-02-05T19:00:00

I have had this printer for maybe 3 years and I echo what many others have said regarding issues with MAC OS. It worked OK, aside from jamming sometimes and the paper tray extension broke off. HOWEVER, since I my recent upgrade of my Spectrum internet to faster wireless router as well as MAC update to OS 15.3, I cannot find printer on my network, keep having to delete printer, try to install updated drivers from your website which isnt working, and I have updated the firmware. VERY FRUSTRATING and I know we are a throw-away society and that is what is killing us - I do not want to trash this, and a printer should be made to last more than a couple years. WHAT A WASTE - you guys should be taking the printers back and recycle or repair them, given that you cannot make a reliable product because we will have to pay to dispose of them.

DougP

Originally posted at

2025-01-26T19:00:00

This printer was good until the firmware update locked us out of it and we are no longer able to use 3rd party ink cartiridges. Nice work Epson.

Epsonisterrible

Originally posted at

2025-01-12T19:00:00

This is a work printer. NOT for Photos, Pictures etc... If you have the need to print 40 pages of typed out stuff, this is good. Scans great, its a really good printer in my view. The only thing is I wish it had bigger printer cartriges for the black. I use the double capacity, I just wish they had larger than that, but its great for printing papers, not papers with tons of pictures or anything like that.

LawDawg

Originally posted at

2025-01-09T19:00:00

I purchased this printer after a frustrating couple of years with a Brother printer. I was looking for another brand, but the Epsom WF-3820 seems to be comparable in all ways to the more expensive HP models. While I am still figuring out how to use all the features, each time I use this printer I am more and more convinced that I made a good choice. Sharp, clear printing, even colour photos print decently on ordinary paper (though I would recommend heavier paper for photos). This printer keeps on surprising me, in a good way. Ignore the trolls. The WF-3820 is a fair return for the money, and should be expected to fulfill and surpass most people's expectations.

Fringillidaeus

Originally posted at

2025-01-05T19:00:00

Pathetic printer with bad print quality. It worked well for a couple of months after purchase, then it often used to disconnect from WiFi even if it is placed right next to router or extender. Never ever it worked reliably and printed when I want it to print over wifi.

WF3820

Originally posted at

2025-01-02T19:00:00

My wife purchased this printer about a month ago. The print quality seems good, and the speed of printing is much better than our previous printer. I'd like to give it a good review, but our experience is that the Wi-Fi connectivity is abysmal. Printer control panel shows that it is connected to our router, and the Wi-Fi router shows that the printer is connected, But whenever we try to print something via phone or laptop, nothing happens. At first, it worked fine, but within two weeks, it began to be very intermittent, and now it doesn't work at all when trying to print from a device. When researching what to do to fix it, I came across the Epson smart print app, so I downloaded it and connected it to the printer via my iPhone. Now I can print from my iPhone, but I can't understand why it won't connect to my iPhone or other devices without sending everything through the app. My wife is extremely frustrated, andI'm ready to take it back to the store we bought it from.

Stan61

Originally posted at

2025-01-01T19:00:00

My wife purchased this printer about a month ago. The print quality seems good, and the speed of printing is much better than our previous printer. I'd like to give it a good review, but our experience is that the Wi-Fi connectivity is abysmal. Printer control panel shows that it is connected to our router, and the Wi-Fi router shows that the printer is connected, But whenever we try to print something via phone or laptop, nothing happens. At first, it worked fine, but within two weeks, it began to be very intermittent, and now it doesn't work at all when trying to print from a device. When researching what to do to fix it, I came across the Epson smart print app, so I downloaded it and connected it to the printer via my iPhone. Now I can print from my iPhone, but I can't understand why it won't connect to my iPhone or other devices without sending everything through the app. My wife is extremely frustrated, andI'm ready to take it back to the store we bought it from.

Stosh99

Originally posted at