2025-09-21T20:00:00
Rated 5 out of 5
Very good for business.
This is very helpful for my business I take care of every day. My previous printer was continually giving me errors no matter what and it was hard to get things done in a timely manner.
This Epson WorkForce Pro WF-3820 Wireless is very easy to set up and use and took only moments when we changed our internet service. The quality of the prints is excellent and quick.
Living W.
Originally posted at
2025-09-15T20:00:00
Rated 2 out of 5
Very Poo\r customer service
Nevetr use non-North American Customer Ser vice. I just about returned my printer to the store beause I could not get it set up. Foreign customer service in NOT a good idea - I believe its costing Epson Co. customers
homedude
Originally posted at
2025-08-23T20:00:00
Rated 1 out of 5
Illegal cartridge practices
Not sure if Epson knows that requiring only genuine Epson-brand cartridges is against US Federal Laws. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly or at all.
No p.
Originally posted at
2025-08-20T20:00:00
Rated 5 out of 5
Great All-In-One
I purchased my Epson Workforce Pro 3820 from Office Depot. I had a large variety of Printers to choose from be I chose Epson I have never purchased an Epson Printer but glad I did, it works well with what my needs are. I had no problem with connectivity the print quality is great the speed is good. I used the fax today for the first time I had to call tech support to assistant me and they did a great job, got me connected and i am happy with my purchase.
Sandra M.
Originally posted at
2025-08-16T20:00:00
Rated 4 out of 5
Great print quality
This printer has great speed for a home computer. The print is crisp and clean. I was pleased with how easy it was to set up and had little problems. I have been able to print from my Iphone and HP tablet without any problems. I would recommend this product for personal use, college student use and possibly small home business.
Aissa
Originally posted at
2025-07-24T20:00:00
Rated 1 out of 5
Lasted for 200 sheets before paper feed gears stripped.
This printer lasted 18 months, printed <200 sheets prior to failure. (Just replaced the starter ink cartridges if that gives any idea of use.) The paper feed gears stripped from a paper jam. There is an assembly available on Amazon but there is an additional stripped gear & shaft that drives the assembly that is not available as a replacement part. This is the poorest quality printer I have owned, most last 5 or more years.
At least make the repair parts available?
Repair g.
Originally posted at
2025-06-29T20:00:00
Rated 2 out of 5
not for all paper size auto-feed, double-side printing
2 Main points that makes this printer non-beneficial for me:
Limited on automatic double-sided printing. I print a lot of double sided documents that are not letter size. I bought this printer under the assumption that I could seamlessly double-side print. That is not the case.
So if you're one to need to automatic feed, double side print anything other than letter size, this is not the printer for it.
The printer continuously drops wifi connection.
KYN1
Originally posted at
2025-06-27T20:00:00
Rated 1 out of 5
Would Avoid This Printer
Printer cannot print in B&W unless all cartridges, including color, have ink. I would never have bought if I known this. Seems like common sense that you should be able to print in B&W only and not constantly have color available.
BLK830
Originally posted at
2025-06-27T20:00:00
Very bad product. It will not let you print in black and white when you run out of any of the colored cartridges. Avoid!
ReviewProducts123
Originally posted at
2025-06-17T20:00:00
Rated 1 out of 5
Pass on this...
Third unit I have purchased. Runs for about 6 months with a light load of work, maybe 50 sheets a month. Suddenly, won't connect even after updating all drivers, etc. Always at the worst time too. Now I have to buy another printer.
dirofinst
Originally posted at
2025-06-14T20:00:00
Rated 2 out of 5
Poor Instruction
Setup was very painful. No real instruction for Mac without CD. Thank god for YouTube, it got me there.
KCP57
Originally posted at
2025-06-07T20:00:00
Rated 4 out of 5
Nice low use for home
Good home use, only complaint is the paper in tray , when printing one sheet, will pull out a few blank sheets of paper with it.
EpsonJane
Originally posted at
2025-05-25T20:00:00
Rated 1 out of 5
Great Until Firmware Update
All fine and dandy until you do a firmware update and Epson blocks you from using more economical ink cartridges. Wouldn't be a big deal if Epson's ink cartridges were actually better, but they are not and they eat through ink even on low settings. Spend the money on better laserjet printer that doesn't eat ink and require you to always use their brand.
boozmd
Originally posted at
2025-05-07T20:00:00
Rated 5 out of 5
Great printer
Miss the easy 2 sided copying that my other printers had. Takes more time and have to remember to flip pages - works, scans, and prints well. Great printer. Had problems with printer acknowledging to print - I think wrong software was installed (stated in comment by company) but working now
Mace
Originally posted at
2025-04-01T20:00:00
Rated 1 out of 5
Terrrible
I bought the printer a week ago terrible purchase!
Jash3
Originally posted at
2025-03-20T20:00:00
Rated 1 out of 5
Horrible printer and horrible customer service!!
I bought this printer after my other Epson WF was great and lasted 8 years! I've had this one 1 year n 4 months and it kept saying the paper cassette wasn't in correctly. I called your company and spent 30 minutes on the phone with them troubleshooting with no luck at all. In the end they had no service centers in the city that I live and kind of basically just said too bad. So I said after spending almost $200 you're telling me I just throw it away when it's only a year and 4 months and she said that's your choice. Well it really isn't my choice, if you don't have a repair center and I've called around to lots of companies who do not work on this printer probably because it's one of the less expensive ones, then my only choice is to throw it out. I'm highly disappointed in Epson as their huge company I've always loved their printers and now mine has become a throwaway after a year and 4 months. Extremely disappointing!
Wf s.
Originally posted at
2025-03-20T20:00:00
This printer has been declining despite regular maintenance and is very slow printing well below 21 pages a minute.
Slow p.
Originally posted at
2025-03-13T20:00:00
Rated 3 out of 5
Scanner problems even with updates
I like this printer but a couple of times I had problems printing. I had to do a diagnostic and have the epson software fix it. Now I'm having scanner problems. I reinstalled the software and it worked. Now I updated and the scanner wont work. Even on miscrosoft scan my epson scanner doesnt work. I think there is a problem with wifi with this printer.
spzsssdddfdf
Originally posted at
2025-03-13T20:00:00
Rated 1 out of 5
Worse Printer I Have Ever Had
This is the worse functioning printer I have every used. H-P & Dell printers worked and lasted much lonnger without problems. I cannot get a technical support phone # to try to rectify the problem.
JWOSR
Originally posted at
2025-03-11T20:00:00
Rated 5 out of 5
I like it!
I purchased mine about 4 months ago and it has worked well for my purposes right out of the box. I have used the scan and copy features with no problems. I have used it to print on plain paper, envelopes, and photo paper - all worked well. Just after my printer purchase I had to get a new Mac computer. I found that the wifi hookup between the computer and printer to be a bonus, as the new Mac is very limited on external hook-up capabilities.
Jimmy J.
Originally posted at
2025-03-08T19:00:00
Rated 5 out of 5
WF-3820 OK so far. Why is my Warranty ONLY 11 months, 19 day
The WF-3820 seems to be a good printer. Time will tell. However, why is my Warranty Expiration date Feb 27, 2026 when I purchased this printer on Mar 8, 2025???
BeverlyBoo
Originally posted at
2025-03-06T19:00:00
Rated 5 out of 5
Using all the features is straightforward and simple.
Purchased my second Epson. Product is so easy to setup and so simply to use.
Tgr40
Originally posted at
2025-03-04T19:00:00
Rated 1 out of 5
Epson is the worse for quality and service.
This printer has not worked properly since day one.
Cybergod
Originally posted at
2025-02-17T19:00:00
Rated 1 out of 5
Terrible product
I have had WF-3820 for two months and it has been nothing but trouble since. Cannot connect to Wi-Fi issues. I've done everything humanly possible to correct this, but it keeps toggling from working one day to not rhe next and no... it's not the wifi. I had a previous epson printer scanner of an older model, last ten years. Idk what happened to Epson, but I'm not impressed.
Hannspencer
Originally posted at
2025-02-17T19:00:00
Rated 1 out of 5
DO NOT BUY
Piece of junk- I have a direct wired connection to my computer-its constantly spooling, It is always in a paper jam and the paper drawer doesn't close correctly, also dont update the software because if you do they put a restriction on it and you can only use Epson ink ( I think HP was sued for doing this). Out of the box this printer has had paper jam and paper drawer problems and I still fight with it DAILY.
KellyH
Originally posted at
2025-02-15T19:00:00
Rated 1 out of 5
Horrible printer.
Barely worked in the first place. Now it doesn't work at all. Worst printer ever.
Kparks
Originally posted at
2025-02-14T19:00:00
Rated 1 out of 5
Doesn't work
If I could give this printer a lower rating than 1 I would. I bought two of them yesterday they both don't work. I tried to get tech support and was transferred to 4 different numbers until I was informed that their office hours were closed. On top of that I can only use Epson ink. I am returning them and getting a full refund.
Notafan002
Originally posted at
2025-02-09T19:00:00
Love my new WF 3820
Mabel1949
Originally posted at
2025-02-05T19:00:00
Rated 1 out of 5
NO LONGER WORKS / Network and Driver Issues with MAC OS
I have had this printer for maybe 3 years and I echo what many others have said regarding issues with MAC OS. It worked OK, aside from jamming sometimes and the paper tray extension broke off. HOWEVER, since I my recent upgrade of my Spectrum internet to faster wireless router as well as MAC update to OS 15.3, I cannot find printer on my network, keep having to delete printer, try to install updated drivers from your website which isnt working, and I have updated the firmware. VERY FRUSTRATING and I know we are a throw-away society and that is what is killing us - I do not want to trash this, and a printer should be made to last more than a couple years. WHAT A WASTE - you guys should be taking the printers back and recycle or repair them, given that you cannot make a reliable product because we will have to pay to dispose of them.
DougP
Originally posted at
2025-01-26T19:00:00
Rated 1 out of 5
Don't Buy
This printer was good until the firmware update locked us out of it and we are no longer able to use 3rd party ink cartiridges. Nice work Epson.
Epsonisterrible
Originally posted at
