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Review Summary
2026-01-09T19:00:00
I'm extremely unhappy with HP and its service. There is an open theft claim with HP support as the product was never delivered, and they've been terrible. They're taking days to respond, and I haven't been able to either a) get an answer or b) get a laptop in my hands. I was seriously considering moving away from Lenovo as a partner/reseller and using HP. Now? not anymore.
Mike H.

2025-12-29T19:00:00
Everything is as expected with this computer. Fast performance, plenty of RAM memory. My only complaint is that Power cord occupies 1 of the 2 USB C ports. I use a docking station that connects with the only available USB C port. There are 2 USB 2.0 Ports, but all new devices are USB C. 1 USB 2.0 port would be sufficient to accommodate a dongle for an external keyboard and mouse.
R.May

2025-12-25T19:00:00
Battery expanded and opened laptop case in about 30 days. Tried calling but no answer from support on hold over an hour. Tried online chat but could not get response there either. Definitely will never buy HP products again because both the product and product support are worthless.
Bearlitta

2025-12-05T19:00:00
Bought new laptop to meet the needs of Turbo Tax. Received an email stating that their 2025 version will only work with Windows 11. The Hp Probook that I had for over 10 years was not capable of this upgrade. I was so happy with the previous laptop that I would only purchase another Probook. I've be an IT Technician for 25 years and I have always preferred working on HP products including printers. When need to refer to manuals, I can always rely on the manuals being 100% accurate. Most people know that this is hardly ever the case. But with HP it is always the case. One thing I was reluctant about is that HP has liked putting their software on every pc they sell. I was expecting to remove a bunch of unwanted programs. This was not the case here. I only removed one program that I wouldn't need and I appreciated not having HP impose their software on me. I use this laptop to connect to network equipment at numerous venues as I am a freelance IT technician. I would have given the laptop five stars but there was a bug that I needed to fix. When I connected to a network the Ethernet port would assign two gateways. One would be 0.0.0.0 and the other would be actual gateway. After a little research I found that a winsock refresh fixed the issue. That was just a simple command I needed to run and was fixed with ease. At least it was easy for a 25 year experienced tech. Also there was an issue with a a camera driver that required to simply run a program. These two issues could possibly cause a non technical person a lot of headache. At least until they contacted HP. Seems to me that these two issues could be resolved prior to shipping out the pc. One more thing is that the laptop would turn on when the lid was opened. This is a setting in the BIOS and not something an end user should be messing with. But to stop this one has to enter into the BIOS. Other than these minor things I believe I will have the laptop forced years like the last one. The camera has remarkable clarity and the speed is very fast. Definitely would recommend HP and I always do when I'm asked. Hp has the best support and manuals of all companies of equipment that I've ever worked on.
Kingdon

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Pike Silver
Windows 11 Pro
24GB DDR5-5600 MT/s (1x 24GB)
2 SODIMM
512GB PCIe NVMe SSD
SSD
Intel Core Ultra 7 255U 2.0GHz (up to 5.2 GHz with Intel Turbo Boost Technology, 12 MB L3 cache, 12 cores, 14 threads)
Intel Core Ultra 7 processor
16" (40.64cm)
16" (40.64cm) diagonal, WUXGA (1920 x 1200), IPS, anti-glare, 300 nits, 62.5% sRGB
No
62.5% sRGB
300 nits
Integrated
Intel Graphics
HP Long Life 3-cell, 56 Wh Li-ion polymer
45W USB Type-C adapter
Spill-resistant, backlit keyboard with numeric keypad
Clickpad with multi-touch gesture support
Audio by Poly Studio, dual stereo speakers, dual array microphones
1080p FHD camera
1x HDMI 2.1
1x stereo headphone/microphone combo jack
1x RJ-45
2x USB Type-A 5Gbps signaling rate (powered)
2x USB Type-C 20Gbps signaling rate (USB Power Delivery 3.0, DisplayPort 1.4, HP Sleep and Charge)
Realtek RTL8111HSH-CG GbE
MediaTek Wi-Fi 6E RZ616 (2x2) and Bluetooth 5.3 wireless card
Fingerprint reader
HP Sure Platform
Thermal sensor
HP Tamper Lock
Hall effect sensor
TCO Certified
Low halogen
Bulk packaging available
25% post-consumer recycled plastic
50% ocean-bound plastic
50% recycled metal
100% of HP paper-based packaging is from recycled or certified sustainable sources
CECP
GS Mark
CSA/UL 62368-1
FCC/ICES/CISPR/VCCI
CE Marking
China CCC/SRRC
Taiwan BSMI/NCC
Korea KCC/KC/KES
Ukraine NSoC/TEC
EAEU Compliance
Saudi Arabian Compliance
Low blue light
WW RoHS
MIL-STD 810H
ENERGY STAR certified
Buy Microsoft Office (sold separately)
HP Connection Optimizer
HP Hotkey support
HP MAC Address Manager
HP Notifications
HP UEFI BIOS Certification level 2.7B
HP PC Hardware Diagnostics Windows
HP Privacy Settings
HP Services Scan
HP Smart Support
HP Support Assistant
myHP
HSA Fusion for Commercial
HSA Telemetry for Commercial
Poly Lens
Poly Camera Pro
Copilot in Windows with Copilot key
HP Wolf Pro Security Edition (1 year)
Required, included
Lithium ion
Non-universal
1
China
Front: 14.15 x 9.88 x 0.43" (35.94 x 25.09 x 1.09cm)
Rear: 14.15 x 9.88 x 0.67 (35.94 x 25.09 x 1.7cm)
3.86 lbs (1.75kg)
199896750509
| Models | SKU: IHD4EB8UTABA MFR: D4EB8UT#ABA $1,389.00 New Item Expecting delivery from Manufacturer. Order now, your card will not be charged until it is ready to ship | SKU: IHPA1LD8UTBA MFR: A1LD8UT#ABA $1,399.00 Temporarily On Backorder Although this item is temporarily on Backorder, you can order it now and it will ship as soon as it arrives. Your card will only be charged once item is shipped. | SKU: IHD4ED1UTABA MFR: D4ED1UT#ABA $1,339.00 New Item Expecting delivery from Manufacturer. Order now, your card will not be charged until it is ready to ship |
|---|---|---|---|
| Special Features | Anti-Glare, Backlight, Numeric Keypad | Anti-Glare, Backlight, Numeric Keypad, Touchscreen | Anti-Glare, Backlight, Numeric Keypad, Touchscreen |
| Resolution | WUXGA (1920x1200) | WUXGA (1920x1200) | WUXGA (1920x1200) |
| Display Size | 16" | 16" | 16" |
| Operating System | Windows 11 Pro | Windows 11 Pro | Windows 11 Pro |
| Processor | Intel Core Ultra 7 255U | Intel Core Ultra 7 | Intel Core Ultra 5 225U |
| Processor Speed | 2.0GHz | 1.7GHz | 1.5GHz |
| RAM | 24GB | 16GB | 16GB |
| Storage Capacity | 1TB | 512GB | 512GB |
Maximize your potential with a resilient, future-ready laptop
Discover modern PC experiences with advanced technology as your teams delve into AI-driven workstyles. HP ProBook 4 laptop AI PC delivers essential performance, security, and durability in an easily upgradeable 16" package built for a long lifecycle.
Maximize performance with advanced features
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Adapt to varied workstyles for easy-to-use comfort. With a 16:10 aspect ratio on a 16-inch display and large keyboard and touchpad, get an enhanced productivity experience within a compact, modern design, whether working at home or in the office.
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Safeguard your business from malware and hacking with next-gen antivirus. Multi-layered security application isolation and deep learning features work with management tools to streamline security, hardware, and BIOS tasks to help protect your PC.
Help protect our shared future
The ProBook 4 G1i Notebook AI PC contains 50% post-industrial recycled aluminum in the cover , uses 100 percent HP paper based packaging from recycled or certified sustainable sources , and uses AC current sensors to gauge power consumption.
HP recommends Windows 11 Pro for business
Work anywhere without compromising on performance with Windows 11 and HP collaboration, security, and connectivity technology. Summarize and rewrite content, get relevant content recommendations, and stay organized with Microsoft Copilot.
Latest Intel multi-core processor
Get the perfect combination of power, snappy performance, and value for your HP ProBook 4. With up to the latest Intel Core Ultra Processor and featuring 11 TOPS NPU, optimize your workload with AI-driven intelligent technology.
Protected by HP Wolf Security
HP Wolf Security for Business creates a hardware-enforced, always-on, resilient defense. From the BIOS to the browser, above, in, and below the OS, these constantly evolving solutions help protect your PC from modern threats.
Capture all the details with a UHD brilliant display
Choose a crystal-clear WUXGA resolution display with 300 nits of brightness. Combined with Low Blue Light and touchscreen , this display provides a sharp, immersive viewing experience.
Meet performance needs with an upgradeable DDR5 SO-DIMM slot
Elevate your laptop's effectiveness with up to 32GB dual channel memory. Easily upgrade and maintain memory to meet the growing demands of your business.
Stay connected with fast and efficient Wi-Fi 7
The portability of your PC and the reliability of a fast connection determines where you can work. Get a swift, reliable connection in dense wireless environments with gigabit data rate Wi-Fi 7.
Performance improvements for HP security solutions
Enable hardware-enforced, self-healing security solutions with the HP Endpoint Security Controller and device identity. Cryptographically protected hardware helps protect against quantum computer attacks and creates a root of trust.
Enhanced viewing experience
Push the limits of performance with this laptop's thin and light chassis and 16-inch display. Featuring a 16:10 aspect ratio , allowing you to see more vertical content in a surprisingly small footprint while reducing the need to scroll.
Make connections that matter
Let your audience see you clearly with an FHD camera, featuring Temporal Noise Reduction and ISP. Together with speakers tuned by Poly Studio, help ensure exceptional visual and audio clarity and definition.
Find, lock, or erase a lost PC
Losing an important PC can cost much more than money. Help mitigate risk and reduce those costs with optional HP Wolf Security Protect and Trace with Wolf Connect. Now you have a comprehensive way to locate, lock, and erase a PC in any power state.