2025-07-13T20:00:00
Rated 3 out of 5
The owner!
The copier sometimes is slow to print once the command has been sent to it. Also, when I set it up, I called for help because I couldn't print and make cards as in the past. I had to pay a friend to program the printer and computer so it could print from messages sent from the computer to the printer. When I called HP for services the staff couldn't work out my issue.
Ann p.
Originally posted at
2025-07-11T20:00:00
Rated 1 out of 5
A Paper Jam with NO paper. Wrong registration info. Do not buy.
The printer arrived, we plugged it in, and instantly saw a notification that there was a paper jam. The only problem? We had not loaded any paper into it. The instruction manual didn't help. So we reached out to HP online and was asked to first register our product. We entered in the registration number located on the computer. We double checked that it was the right number. But HP said that was not a correct registration number. Only problem, it was the exact right number. We looked for a customer chat. There was none. We finally sent an email and had to wait 24 hours before someone got back to us, which in this day and age is ridiculous. There should've been a helpline or an AI bought that could've helped. There was not-they would not help us unless we registered the printer that we couldn't register. And there was no customer service number to call. We finally had to send an email and it took them over a day to respond and provide a chat link at that point. When we explained the problem they offered to give us a $7 credit. Seven. Dollars. We will never buy another HP product again.
APast
Originally posted at
2025-07-08T20:00:00
Rated 5 out of 5
Nice Product
So far working well, I have been a customer of HP brand for over 23yrs now.
Essien
Originally posted at
2025-07-01T20:00:00
Rated 4 out of 5
Not completely satisfied
This printer can do most of what the previous model did. That model was better.
File
Originally posted at
2025-06-28T20:00:00
Rated 2 out of 5
Defective paper feed
Right out of the box the paper feed for the scanner is not working. I will be calling HP for a resolution. The printer is not sturdy and the paper tray is flimsy.
Dave K.
Originally posted at
2025-06-14T20:00:00
Rated 5 out of 5
Functional efficient printing at budget price.
Fast, quiet, and good print quality. The fact that it can scan and print legal size as well as letter size is a plus. Not especially thrilled with two sided printing, but other than two sided printing am quite satisfied.
Ken K.
Originally posted at
2025-06-14T20:00:00
Rated 5 out of 5
Disappointed
I am very disappointed with this printer. It is not easy to set up, sometimes it works, other times it doesn't . Had to get an expert to make it work and then it didn't last long.
AMKTN
Originally posted at
2025-06-08T20:00:00
Rated 5 out of 5
HP Officejet Pro 9125e Review
I absolutely love this printer. It handles everything I have thrown at it including double sided printing. The document feeder is super nice and loved this feature on my old printer. My old printer was acting up and it did hold up good. So, I decided to purchase another HP because of this and cannot tell you enough about how pleased I am. I have always been pleased with HP though some people leave bad reviews all my HP products have been fantastic. My only complaint with HP is that I wished you supported the parts for longer which would enable me to keep my products even longer.
ColdFusion66
Originally posted at
2025-06-08T20:00:00
Rated 3 out of 5
Okay at what it's supposed to do.
Not as easy to use as advertised. Shakes table significantly while printing - probably should be on floor for safety. Incompatible with Adobe Acrobat Pro for scanning
Allergic T.
Originally posted at
2025-06-07T20:00:00
Rated 5 out of 5
Easy set up
Efficient and clear
Alyson E.
Originally posted at
2025-06-06T20:00:00
Rated 4 out of 5
Many Features! Des all I'm looking for in a printer.
This HP Printer does everything I need a printer to do!
Low O.
Originally posted at
2025-06-06T20:00:00
Rated 1 out of 5
Extraordinarily bad support
Not only the worst support in my 83 year old memory, but worse than I can imagine with my experience with HP beginning berfore 2000 with a LaserJet II. Not just very hard to set up (I have no printed record of my sales data because the new HP printer failed before I had time time to print it) but impossible to access because HP repeatedly failed to make the connection that it was offering. I shall, however, send this to be printed on my LaserJet Pro MFP 3101--3108 a mile from here, which still works nicely.
Daniel D.
Originally posted at
2025-06-05T20:00:00
Rated 1 out of 5
Confusuon
I have no idea what the issue asking about is
LouisJSchepp
Originally posted at
2025-06-04T20:00:00
Rated 1 out of 5
Refurb Printer
Have had serious problems with this printer. It is now messing up my computer as well.
BobbyNH
Originally posted at
2025-06-04T20:00:00
Rated 1 out of 5
Horrible Printer
This is the 2nd HP Printer that I have had and the last. It rarely connects with my Apple Macbbok ior other devices. So frustrated that I will be adding this to the junk pile soon!
Lee M.
Originally posted at
2025-06-04T20:00:00
Rated 1 out of 5
Eager to be able to use my new printer
Miserable start to using my new printer. It arrived and immediately indicated the magenta ink was not functioning. We spent a very long phone call with HP support. Nothing worked. He said order a magenta cartridge and we can start again. Our objection was, we bought a printer that is malfunctioning. This is not our problem, it is HP's problem. Please send us a magenta cartridge. That was not agreed to until the next day when the Support Manager called us. Now there is another problem for which we will need our 3rd call for Support. Now it is impossible to get to the color cartridges to attempt a replacement of the magenta. Tomorrow 's another day and another call!
Ready F.
Originally posted at
2025-06-04T20:00:00
Rated 5 out of 5
Great All-in-One
Works Great
Karen P.
Originally posted at
2025-05-31T20:00:00
Rated 5 out of 5
Not and never will be a gamer.
I have no desire whatsoever to do any "gaming" that wastes valuable, limited, productive time.
FallsGuy720
Originally posted at
2025-05-30T20:00:00
Rated 4 out of 5
almost great
arrived and when powered on, defaulted to Spanish......had to spend 30 min online trying to get info on changing language, no chat/phone support on weekends??????
f9928000
Originally posted at
2025-05-05T20:00:00
Rated 2 out of 5
Low quality
Low quality
Vendôme
Originally posted at
2025-04-19T20:00:00
Great printer, some scan differences with Apple, you need to open up app and direct it. But easy enough. Our old HP 8600 jet pro did it automatically to downloads.
Drummer b.
Originally posted at
2025-04-10T20:00:00
Rated 3 out of 5
Beryl New HP
Set up was difficult and frustrating getting through to a Human to help configure my Printer. Final Software configuration shows a 9120e when the printer is 9125e. Free ink was a Bait and Switch Offer conditional on the signing of a purchase agreement for a Monthly Ink Charge System.
DovBen
Originally posted at
2025-04-03T20:00:00
Rated 5 out of 5
A Solid Performer
This printer is compact yet versatile, reliable and produces excellent quality prints.
David H.
Originally posted at
2025-03-16T20:00:00
Rated 3 out of 5
Loud but good quality
This printer is very loud when printing however the quality is good when we got the first printer we had a hard time with the setup it never connected to the computer, and I have a Hp they had to send me another printer no problem with the new one
MS B.
Originally posted at
2025-03-16T20:00:00
Rated 1 out of 5
Tech Support for HP 9125e installation a BIG fail
This is not a rating for the printer itself. I purchased this online as my "old " HP all in one scanner failed, then the copy went. I had some assistance from an HP agent on line. she was helpful but made the wrong suggestion for a printer that would use the SAME ink cartridges as my old HP all in one. I had several ink cartridges left to use from my Instant Ink subscription and did not wish to start fresh.
The new printer arrived in a timely fashion but I was unable to connect it to my computer. I contacted HP for help. I was still unable to connect the new printer. The HP Tech took remote control of my computer and eventually advised me my system had 9 Trojans attached to it which was preventing the new printer from working .However, the message on the printer connection attempts advised the cartridges were wrong? . The HP Tech advised he could sell me a "firewall" protection at the cost of $299. US for one year or $400. US for two years to protect my entire system.. ( I do not use wireless or cell phone sync , I am old school ) I was stunned and asked twice more re the costs.. which were confirmed. I declined. After having done research online regarding these Trojans hiding in your system I read multiple reviews over from HP customers being advised they had the same problem and being flogged with the overpriced "firewall" protection. I believe the Trojan issue with my system to be wrong as my own tech , who built and maintains my computer , advised it was impossible to be infected through my particular connection to the internet.
A) The ink cartridges that came with the 9125e were totally different to what I requested.
B) I believe the firewall/ Trojan selling to be a push for huge $$ not necessary if you have a good anti virus system as I do
C) Likely not a bad printer for new connections. I've always had HP. However they seem to be getting cheaper and flimsier by the year in build. Although that is true of most products these days.
D) The Instant Ink plan I believe is worth having if you are a heavy or even light printer. It did save costs on replacement ink for me.
E) Online staff were excellent. They just couldn't provide me a replacement with my requirements. Still searching for a new printer as the 9125e was returned for full refund with no hassles.
LucySky R.
Originally posted at
2025-03-11T20:00:00
Rated 2 out of 5
Defective print head
It worked for a few days, then wouldn't print at all. After over 2 hours & 3 techs, it was determined that the print head was defective. 2 weeks later the new part came, with new ink. Instead of being able to keep the original ink cartridges, I was required to return them with the faulty part. I've only printed about 6 pages since replacing the part. Hope that's the ones only problem.
K M.
Originally posted at
2025-03-11T20:00:00
Rated 5 out of 5
I expect to get a long life out of this machine.
Great printer. It was easy to connect it to my wifi. It works just fine
Sweetie p.
Originally posted at
2025-03-02T19:00:00
Rated 2 out of 5
Power Cored Failure
The power cable falls out constantly. I have duct tape holding the cord to the printer.
KM W.
Originally posted at
2025-03-02T19:00:00
Rated 2 out of 5
Poor new HP Office Jet pro
The screen on the newest HP OfficeJet Pro is nearly impossible to read due to its BLACK background
and very very small symbols. I'm very disappointed. I have to get down on my knees to do anything using the screen.
DKkbb
Originally posted at
2025-02-28T19:00:00
I have always purchased HP PRINTERS
Everything went smoothly
Brenda V.
Originally posted at
