HP 910 Original Ink Cartridge, 315 Pages Yield, Magenta

2025-02-18T19:00:00

A few weeks ago, I ordered 3 HP 910 ink-jet cartridges for my printer. Magenta (red), Cyan and Black. Black and Cyan worked fine. Magenta (red) did not work. I'm running year-end financial statements for a charity for which I am treasurer. Some accounts were "in the red." Where those balances were supposed to print, I got "nothing." I tried everything. turn computer on/off. turn printer on/off. Take cartridge out and reinstall. Nothing worked. So I decided to call HP Customer Service. Robo answer. No way I could convince it I just had a cartridge that did not work. Wanted serial number for my printer. I gave it my order number. I finally talked to a human and first thing he said, "What is your order number?" I had to give again. Told him my problems and he said, "I must connect you to "Technical Help." Which he did again it wanted my printer serial number. I refused. Finally it hung up on me. I tried the old inkjet magenta and it spit out some barely red figures. So it was definitely the cartridge. I called the tech number first guy gave me. Put on hold. While on hold I checked website again. On website I had to open an account in order to send HP a message. While I am doing that another guy comes on. I tell him the problem. He says he'll have to connect me to someone else. I am back on hold. Then phone says "We are very busy. Goodbye " click. I stick the new non-working cartridge back in the slot and WOW it works. Ok so problem solved but in the meantime, I have wasted almost two hours and have been treated not like a customer but like someone who is bothering them. HP does everything it can to avoid solving my problem which is a $13.99 cartridge. I used to order over $100 per year of ink cartridges from HP. Not anymore. As long as I own this printer, I am stuck with HP cartridges but I'll get them from other sources. And I'll think twice when I buy my next printer. HP thanks for nothing except wasting 2 hours of my time!

JS C.

Originally posted at

2024-05-15T20:00:00

This ink was what I neede and was able to get it from HP

hotdot

Originally posted at

2024-04-23T20:00:00

No mess easy to use

Dedette

Originally posted at

2024-02-04T19:00:00

The order went well, this was supposed to be sent under the Instant Ink program. Do not know how this was skipped except I changed my wifi and have now changed the wifi on the printer.

Big B.

Originally posted at

2023-12-27T19:00:00

World great. Produces good color.

ShantiMa

Originally posted at

2023-10-23T20:00:00

I have stopped my membership with HP. They hold any ink cartridges for ransom as long as you're with the plan. If you replace your printer, the new cartridges won't work. And you have paid for these cartridges!

Dave L.

Originally posted at

2023-10-08T20:00:00

I've been using the instant ink system since buying a new all in one HP Office Jet Pro 8035e, to replace my Xerox laser printer, both of which only lasted 3 years. Thus far this HP has been a great unit, very easy to use and the HP Smart Print software has made it very easy to connect and operate from all of our computers, phones and IPads. I've had older versions of this printer and went away from it because of the ink cost, but the new ink smart program makes this much more cost effective and worth considering if you're in the market for a new printer.

Ken S.

Originally posted at

2022-09-08T20:00:00

Never go hunting for the ink you need again, stores don't have it, running around...got just what I needed and it was shipped & delivered to my door in great time. Thank you HP. Recommended...????

Jim G.

Originally posted at

2022-04-21T20:00:00

The ink is ok. Although 4 different cartridges seems unnecessary and produce poor quality prints. The printer is slow and difficult to use. I expected better from you.

mydogot

Originally posted at

2022-04-16T20:00:00

Great ink and vivid color on our HP printer. We have had HP for many years.

Ken1911

Originally posted at

2021-10-28T20:00:00

The cartridge is defective. Getting support was like being a rat in a maze. Finally, I threw up my hands in disgust and bought a replacement. Guess I am out for the first one.

Aggravated R.

Originally posted at

2021-09-27T20:00:00

Product is great - it's the orange snap-off to prepare for installation. Very difficult to snap off.

Montana7

Originally posted at

2021-05-24T20:00:00

Good purchase. Very satisfied that I bought product

Jack f.

Originally posted at

2021-05-10T20:00:00

HP backs their products. Cartridges work great. If you happen to get a defective one, they will replace, no questions asked.

Janelle G.

Originally posted at

2021-04-03T20:00:00

I thought the new printer I bought was such a good deal. And then I discovered that it is almost impossible to get ink. It took months for it to be in stock. And the three cartridges were as much as the printer! The printer is bait for selling the ink, and the ink is bait for you signing up to automatically purchase it through a subscription. If you're going to buy an HP inkjet printer, expect to pay almost $1,000 dollars while you own it. Google the cost of inkjet ownership. I didn't make this up.

GuapoPerro

Originally posted at

2021-03-27T20:00:00

Ordered thru HP during winter time. Cartridge doesn't work, not sure why.

Tori16

Originally posted at

2021-03-05T19:00:00

Quick shipping and Just as described. Would definitely recommend and would buy again.

Sharilyn02

Originally posted at

2021-02-25T19:00:00

Very good products and very fast shipping also very good service

Baby B.

Originally posted at

2021-02-25T19:00:00

Priced right , and fast delivery. Always good doing business with HP.

Robert6969

Originally posted at

2021-02-24T19:00:00

Super easy to shop for and came quickly in the mail!

Bobi T.

Originally posted at

2021-02-21T19:00:00

I was happy to find this ink cartridge available on your website as it was out of stock at most other websites including Amazon prime.

Judy113

Originally posted at

2021-01-26T19:00:00

Best Buy delivers. Could not find this color in other sites

Sted

Originally posted at

2021-01-25T19:00:00

Received as promised. Product as ordered. Very happy with everything!

Anonymous9999

Originally posted at

2021-01-24T19:00:00

Great ink - color is true; easy to install. Price is same as other vendors and I'd rather buy direct from HP

Olmstead

Originally posted at

2020-12-25T19:00:00

Easy to order by online and ship to my home with right time.

Wen C.

Originally posted at

2020-12-22T19:00:00

worst customer service I wrote a review over a month ago and requested that a manager call me. I am still waiting to hear from anyone from HP. I want to return my printer asap.

return i.

Originally posted at

2020-12-20T19:00:00

Great ink cartridges and for the best style printers

Mitch1024

Originally posted at

2020-12-05T19:00:00

It’s great but I need Cyan as well. Where are you with stock?

Shooter65

Originally posted at

2020-11-27T19:00:00

I would like to say your 910 cartridges are great but I can't because they have been unavailable for over 2 months. This makes my Office Jet Pro useless because I can't use it. HP has left me in a mess.

BINA80

Originally posted at

2020-11-08T19:00:00

Happy to find this color. Where are the OTHER colors!? Cannot find them anywhere!!

NevadaGirl

Originally posted at