HP ENVY 6455e Wireless Duplex All-In-One Color Thermal Inkjet Printer

2025-04-22T20:00:00

Something went radically wrong a week after I received my printer. To my chagrin, I haven't been able to reach anyone who can help me.

Audrey M.

Originally posted at

2025-04-13T20:00:00

Didn't work with my desktop, despite the claim it did. Customer support passed me around 4 times before I gave up, and asked for a refund. Very disappointed.

SJVW

Originally posted at

2025-03-04T19:00:00

Used for six months and it's working great.

JR j.

Originally posted at

2025-02-26T19:00:00

"Link" to activate printer is only good for 2 minutes. 5 minutes would be appreciated. Cannot get the scanner to work at all. Will be taking to a shop for assistance.

Debi D.

Originally posted at

2025-02-23T19:00:00

Not easy to set-up even the help line sub par and it costs another 200 for nothing.

Charles M.

Originally posted at

2025-02-18T19:00:00

First off, mine did not set up so easily. I called support, and after 4 hours he had it worse than when I started. I managed to get it set up again without support help. Every time I go to use it via my laptop, it is offline, or in error. I usually have to turn it off, then back on, then I am comfortable with it. Just like today, so we will see. Another thing, it has an email address to send items for printing, only it has yet to do so since brand new. Good thing it wasn't over $150 with a 3 year warranty and unlimited tech help. I hesitate, because tech help could not resolve my issue the first time, he would not end the call, so I had to, then I discovered he had closed my ticket. He blamed my internet provider and modem. I checked with them and it was good and up to speed. The same thing the info page says, until you go to print something after a few days. I do not have the time for another 4 to 5 hour troubleshooting phone call.

10scdust

Originally posted at

2025-02-17T19:00:00

I rated it 1 star because the printer arrived when promised, but see the remainder of my review...

AngryHPEnvyuser

Originally posted at

2025-02-07T19:00:00

Speedy delivery, super easy to install, I would recommend this to everyone and mine's just for the home and it's fantastic.

Gam c.

Originally posted at

2025-02-05T19:00:00

It a very good printer

Marlene G.

Originally posted at

2025-02-03T19:00:00

I could not get my printer to connect to the Wi-Fi and stay connected. I had to restart my computer and restart the printer every time I wanted to print something. So I returned the printer and bought a Canon instead.

GarthL

Originally posted at

2025-02-02T19:00:00

The printer is attractive. Copies are clear although the first time I printed a page with a lot of color, the bottom part was streaked. It has worked well overall, but I am also disappointed. It took 3 tries to get it set up with my wifi - even reading the directions online that were not complete or clear. I am also disappointed that there is always a light on. There is no sleep or standby mode. I feel I am wasting energy so I turn it off and then have to go upstairs to put it back on when I want to print. I also don't like the fact that it beeps a lot. When I was scanning, there were many extraneous beeps. If I were buying a printer again, I am not sure I would buy this. I was happier with my Brother printer, but it will no longer scan to my computer because of computer upgrades. I also don't really understand how the "free ink" stuff works. I don't think I print enough to pay a monthly fee. I plan to use the system I have used previously which is to buy ink when I am running low.

SSmith99

Originally posted at

2025-01-20T19:00:00

This is a good printer. The only problem I had was getting it hooked up. had to contact HP support to get it hooked up and it still took a log time.

Hook p.

Originally posted at

2025-01-18T19:00:00

so far the only thing I have used my printer for is to print files and it is working marvelously. However it would be nice to know what the symbols stand for that light. up when I use the printer.

Dolores G.

Originally posted at

2025-01-18T19:00:00

The only thing I don't like it when it is in 'sleeping' mode the light is too bright . I have it in my bedroom and have never had a printer with such a bright light.

Ejesse

Originally posted at

2025-01-12T19:00:00

Great for personal and business use. Love the fact I can scan a single document and save it as a pdf file.

Gianna P.

Originally posted at

2024-12-31T19:00:00

HP has always had good products and support. I recently replaced a HP printer that I had for several years. Upgrade. Never had any problems with it and don't expect any WTH the new one.

B A.

Originally posted at

2024-12-21T19:00:00

Good little device; small and lightweight; perfect for my modest printing etc needs, EXCEPT that the power button is in the back and really hard to find by feeling for it even though I know where it is. I have no idea how anyone could think that putting the needed power button in the back of a device is a good idea. And in case I ever need to send a fax, as some places still require, I'm glad it has the mobile fax option.

CLGG

Originally posted at

2024-12-16T19:00:00

Very easy installation and instruction for use are easy to follow. So far absolutely no printing issues.

SSDC

Originally posted at

2024-12-16T19:00:00

A great printer. I love that I can print via the app from anywhere. It is quick and efficient. I am so thankful I purchased it.

KMath63

Originally posted at

2024-12-12T19:00:00

My HO Smart Friend remotely connected my new wireless printer to my computer and it is working well. To any potential buyer, please be aware that it comes with the appropriate black and coloured ink cartridge set, to get one started.

C R.

Originally posted at

2024-12-12T19:00:00

Problems with paper feed!

Yves O.

Originally posted at

2024-12-04T19:00:00

I like my new printer as it performs well & does everything I need from it.

T B.

Originally posted at

2024-12-03T19:00:00

The printer didn't print consistently, and was slow to copy and scan. Many of the print jobs would stop and I would have to press the resume icon to continue printing. I returned the printer.

A''Lyric

Originally posted at

2024-11-29T19:00:00

This printer was delivered as promised. The set up was easy as advised. The printer works perfectly and is a fax machne and printer of pictures. I am looking forward to using all its abilities. It is a great printer and the 3 yr warranty is wonderful.

Judy R.

Originally posted at

2024-11-27T19:00:00

The ink ran out very quickly. The part that holds the ejected copies is very flimsy and can break easily. I like that the printer itself is lightweight.

Ms L.

Originally posted at

2024-11-26T19:00:00

Doesn't print consistently. Paper rolls in then for the print job, but then the device doesn't print and then have to remove the sheet of paper. When the printer will print it stops at the start of the job and then I have presume resume for the job to finish. I chatted with support but didn't get a resolution, so I'm returning it.

Lyric

Originally posted at

2024-11-22T19:00:00

Now that the printer is set up and working, I like it. But it took me a week to figure it out, and a computer expert coming over to see what was wrong. I could print from the printer, but not from the computer. I worked on it every day for a week, and I was super frustrated. Finally, a friend who taught computer class at the college level came over. When I pressed print, only PDF would come up. He showed me that all I had to do is click on the window with PDF, and Print would drop down. Now it works. It was that simple, but nowhere in the instructions do you address that. I was ready to send it back, and it was a simple fix.

Bonnie C.

Originally posted at

2024-11-18T19:00:00

The 6455 all in one is a very nice printer and scanner. I purchased it when my older 7855 became noisy and wouldn't feed photo paper. This printer does a nice job on color photos. It is a little slower than the 7855, and doesn't have the FAX capability of the 7855, but it is quieter, and I rarely used the FAX function. I was getting concerned that the 7855 was going to quit. I now have both printers up and running with Instant on both of them, which I really like.

Bruce39

Originally posted at

2024-11-08T19:00:00

I had an HP printer/scanner/fax/copier since 2016. Loved it and when it finally stopped working I had to replace it I was upset. Then shopping online for a new one I found one that did all that the old one did and was made from recycled plastic. WOW! That was attention grabbing as we should all care about recycling. I looked it over then called into HP to talk to someone. The young man that I talked with was GREAT. He did not pressure me to buy one more costly and gave me the same information on paying a monthly fee for the ink and some paper when needed. I had done this before and it is a very good way to care for your printer, save money and not worry about being out of ink. The printer arrived and it was such a nice surprise. It was smaller, weighed less, took up less space and worked just as well as the one I paid more for in 2016. I recommend it to family and friends constantly.

Sandra M.

Originally posted at

2024-10-31T20:00:00

Did not realize it was not going to be able to print 8 1\2 x 14 size pages. Every other old printer of mine has done this. I thought it was just a natural thing to come with a printer.

Scrib

Originally posted at