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Reviews about this item

Review Summary

2023-10-22T20:00:00

Rated 5 out of 5

Great laptop!

Very quick, easy to use, great keyboard layout. I am very happy with this purchase.

Robert O.

2023-09-19T20:00:00

Rated 5 out of 5

Upgraded to HP EliteBook

Very happy with my upgrade from HP Envy to HP EliteBook. Juswt received it so short term opinion is very positive in performance. Happy at the decision and always look at HP products for satisfaction.

Tom S.

2023-09-19T20:00:00

Rated 3 out of 5

Not a great buy. Get a G10 instead.

The 865 is an upsized, but light, version of the business workhorse EliteBook 840. This iteration was built over AMD CPU/GPU and configured with an ample 32GB RAM and 1TB SSD. HP skimped on the ports with only two USB-C (also used for charging), a combination headphone/mic jack and no HDMI. The laptop was sold at a steep discount, likely because of excess inventory as a result of being seriously overpriced. Unfortunately, as a Gen9, it shipped with Win10 and has stubbornly refused efforts to upgrade to Win11 that will probably require a system wipe to resolve. Overall rating: Meh

Nickname t.

2023-08-26T20:00:00

Rated 4 out of 5

Some minor issues, but overall a solid laptop

It's slim, fast and reliable so far. Nice resolution on the screen, however, it was shipped to me brand new from HP and it was missing an updated screen driver, so I couldn't increase the screen brightness at all. It was also missing an updated camera driver, so the webcam wouldn't work with Zoom. Had to update a bunch of drivers, and frankly I'd prefer HP to do all of that before selling me a high-end business laptop. The battery life is not quite as long as I'd like it to be, but it's sufficient.

MiamiMystic

2023-06-07T20:00:00

Rated 1 out of 5

Overpriced and bloated

I went to the store looking to purchase a Spectre, but was recommended this product due to the sale and apparently greater specs. This was a mistake. This laptop is incredibly bloated with software that makes even web navigation terrible. My apps for meeting online constantly drop, owing to lack of memory. I believe the bloatware is to blame for this. I trusted HP because my chromebook was able to handle most anything, but this has soured my feeling on the brand. I am sure my chromebook is a better machine than this, at a fifth the price. I would return this item and look for a different product if there weren't such a steep "restocking" fee.

jshea

2023-05-29T20:00:00

Rated 5 out of 5

Gotta save my search history Ai needs attached to Collections

Still figuring it out transferring software and trying out the AI with my healthcare today.

Learn A.

2023-05-23T20:00:00

Rated 1 out of 5

Poor performance

The laptop takes 128 seconds to respond to any click on the TouchPad Excel and Word change to not responding every 248 seconds Yes I actually timed both Haven't been able to use it since I bought it

EHenrich

2023-05-20T20:00:00

Rated 5 out of 5

Yep!!!

F.A.N.T.A.S.T.I.C.

S K.

2023-04-10T20:00:00

Rated 1 out of 5

Disappointed with this laptop

My previous 5 laptops have been HP, but this will be the last one I purchase for awhile. My 3 biggest issues, in order: 1). Whenever the laptop "goes to sleep" it essentially turns off and closes all my windows. This is extremely frustrating and unacceptable. To prevent this from happening, all my power settings are set to "never sleep" which, as you can imagine, drains the battery. I need to take the charger everywhere I go, which is not a chore I must consider with my other laptops 2). Issues with start up. Roughly 40% of the start-up events experience some type of issue. The most common is the screen turning on with only the cursor visible, and the less common event, but still too frequent, the screen and the keyboard will not light and the fans turn on full blast. If I let it go on, I'm guessing the laptop would stay in this state until the battery dies, because I once let it run for a full hour. The only way to intervene is with a hard reset. 3). Finger print sensor doesn't work. The security settings claim that there is not finger print module; apparently this is a know issue. I've followed several debugging instructions online but to no avail. This HP has been the "best quality", most expensive laptop I've purchased and I feel cheated. I've had nothing but great experiences with their lower end models like the Envy, so I felt comfortable taking the dive into a nearly $2,000 dollar price tag, but this laptop has negated every positive opinion I have had for HP

Mark4789

2023-03-28T20:00:00

Rated 5 out of 5

Bottom line up front: Absolutely terrific laptop.

Bottom line up front: Absolutely terrific laptop. Got a similar laptop for work for a while ago and had such a good experience I bought this version for myself. Great screen resolution, top notch material and build quality. Lightening quick operation and it does everything I could ask for. Solid recommendation.

TRRR1

2023-03-17T20:00:00

Rated 5 out of 5

HP EliteBook Laptop

So far so good. Its very fast powering-up and loading pages. It is slim/lightweight and has great software loaded already to I got a quick start to using it!

PeggyME

2023-02-21T19:00:00

Rated 4 out of 5

Perfect

Glad I got this one and as it works perfect for my trading

CAC12

2023-02-20T19:00:00

Rated 5 out of 5

Great for a mobile workstation in a virtual/telework environment.

Quick workstation. Price was unbeatable and so far has been a great computer.

Jesse C.

2023-02-17T19:00:00

Rated 5 out of 5

New Elite book

I love my new laptop. it was a so quiet and very fast.

Misskittywilley

2023-02-10T19:00:00

Rated 5 out of 5

Best laptop I have ever owned

Best laptop I have ever owned. Great screen, keyboard and battery life.

PSL18

2023-02-04T19:00:00

Rated 5 out of 5

Buy if it goes under $1k again. No brainer.

Very nice laptop. Best ive ever owned. Runs very smooth and quiet under normal load, slight uptick of fan noise under heavier load. I got great deal and also decided to upgrade ram to 64gb. ( kingston Impact DDR5 Laptop Memory 4800MT/s / 32GB / Kit of 2 (KF548S38IBK2-64) $235 total). Very easy install, poped out 16gb stick & put in new ram, unplugged battery and plugged back in and closed case back up and was good to go. Only concern so far is wondering how finish will hold up. Time will tell.

RF O.

2023-02-02T19:00:00

Rated 4 out of 5

good purchase

Comes installed with windows 10 and requires you to upgrade yourself instead of coming with 11 and having an optional downgrade Has the slot for a sim card, but doesnt come with the actual sim tray to hold it. very fast, average screen but that helps with battery Battery lasts roughly 6-7 hrs out the box with average usage Happy overall, great specs and smooth trackpad but not sure i would have bought it if wasnt on sale

anon156

2023-01-29T19:00:00

Rated 2 out of 5

Oversold and UnderDelivered

My search was for a 1 TB SSD and when I received this it only has a 0.25 TB Drive. I believe I was mislead by HP. Marketing may have implied a free one year trial MS 1 TB Cloud storage was equivalent to a 1 TB SSD. While this misunderstanding may have originated from another means, the result is the same. I am disappointed and not through any overt carelessness on my end.

Jeff D.

2023-01-24T19:00:00

Rated 5 out of 5

Best laptop I've ever owned

This is easily the best laptop I've ever owned -- and I've had a number of laptops over the years. It was easy to unpackage and set up. Screen resolution and brightness is excellent. And is thin, light and fast. I also like that the web cam has a sliding privacy cover.

ultracyclist

2023-01-24T19:00:00

Rated 5 out of 5

Upgrade

Great upgrade from my last HP laptop, circa 2016. I started a new job, and while that laptop was working beautifully still, I thought it'd be easier to start fresh. I didn't realize the advances in speed and usability. Very happy with my purchase so far.

Siobhan

2023-01-18T19:00:00

Rated 5 out of 5

Nice laptop

After two weeks of use I have had no issues with this laptop. The performance is very good. I have used it with Office and photo and video editing software and all ran smoothly.

Goldieme

2023-01-17T19:00:00

Rated 5 out of 5

Excellent Laptop

I'm very happy with this laptop. Performs well and looks great. Screen eesolution is perfect for 16 inches.

Gilbert G.

2023-01-17T19:00:00

Rated 5 out of 5

untitled

Fast ship. Setup easily. large screen.

hp-user

2023-01-03T19:00:00

Rated 5 out of 5

Solid laptop

This is another great laptop for personal or business use. I love the fact that it is customizable, and at least the way I configured mine, it has the graphics horsepower to do casual gaming and image processing, the CPU horsepower to run business applications, and the memory to have multiple apps or browser tabs open at a time. It's not exactly a featherweight, but it's not so heavy or bulky as to be cumbersome or frustrating to carry around. In short, it's exactly what I wanted in my next laptop.

Sean E.

2022-12-28T19:00:00

Rated 5 out of 5

Wonderful laptop

The laptop is fast, the form factor is great and it has great specs.

Baba600

2022-12-23T19:00:00

Rated 5 out of 5

Great laptop overall

Great laptop, however wolf pro is only for 3 years.

TRic

2022-12-16T19:00:00

Rated 1 out of 5

Do not buy

Had it for less than 2 weeks and have issues with the computer already. Touchpad is acting up and the mic doesn't work. Even with next business support warranty and I can't even get the issues fixed.

Disappointedshopper123

2022-12-14T19:00:00

Rated 3 out of 5

Nice specs, but with problems

I got an awesome deal on Black Friday. Impressive tech specs for the price. But I have problems with Bluetooth - my headphones don't work. I tested several different headphones (all of them work fine with my phone and old laptop). I hope it will be fixed in the future. Also, I had to delete wolf security because it caused much trouble in my usual work.

Max G.

2022-12-09T19:00:00

Rated 4 out of 5

Eazy Peazy

Opened box and was able to login to my companies MS Exchange account with no hassle and little needed assist from company IT just for security and monitoring.. Easiest setup ever !

Burgermeister

2022-11-20T19:00:00

Rated 5 out of 5

Fast laptop, great features, very good battery life.

I have had this laptop since September and it has been great. Battery life is good and the 16:10 ratio is great for productivity apps. At launch there were a few hiccups (hello id didn't work with the camera only the fingerprint reader) but several updates have resolved the issues. I rarely hear the fan. I am not doing any gaming, mostly productivity apps and web browsing but it has been great. I had tried 3 other competitors and kept this one. I wish HP could fix their care pack issues. I bought an extended warranty at the same time as the laptop and it still shows I only have 1 year. Now I have to contact them to straighten it out. This has happened with most of my HP purchases.

nut74

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HP EliteBook 865 G9 Specifications

  • Operating system

    Windows 11 Pro (preinstalled with Windows 10 Pro Downgrade)

  • Memory

    16GB DDR5-4800 MHz RAM (2 x 8GB) (Standard memory note: Transfer rates up to 4800 MT/s.)

  • Memory Slots

    2 SODIMM

  • Internal Storage

    512GB PCIeNVMeSSD

  • Processor

    AMD Ryzen7 PRO 6850U (2.7GHz, up to 4.7GHz max boost clock, 16 MB L3 cache, 8 cores, 16 threads)

  • Processor family

    AMD Ryzen7 PRO processor

  • Display size (diagonal)

    16" (40.64cm)

  • Display

    16" diagonal, WUXGA (1920 x 1200), touch,IPS, anti-glare, 250 nits, 45% NTSC

  • Touchscreen

    Yes

  • Color gamut

    45% NTSC

  • Brightness

    250 nits

  • Graphics

    Integrated

  • Graphics (integrated)

    AMD Radeon680M Graphics

  • Battery

    HP Long Life 3-cell, 51 Wh Li-ion

  • Power

    65 W USB Type-Cadapter

  • Keyboard

    HP Premium Keyboard - spill-resistant, backlit keyboard with numeric keypad

  • Pointing device

    Clickpad with multi-touch gesture support, taps enabled as default

  • Audio

    Audio by Bang & Olufsen, dual stereo speakers, dual array world-facing microphones

  • Camera

    5MP IR camera

  • Ports

    1 smart card reader

  • Wireless

    QualcommWi-Fi 6E WCN6856 (2x2) and Bluetooth 5.2 wireless card
    Realtek Wi-Fi 6 RTL8852BE (2x2) and Bluetooth5.3 wireless card

  • Security management

    Absolute persistence module
    HP DriveLock and Automatic DriveLock
    HP Secure Erase
    HP Sure Click
    HP Sure Sense
    BIOS Update via Network
    HP Sure Admin
    HP BIOSphere Gen6
    HP Client Security Manager Gen7
    Secured-core PC capable
    TPM 2.0 embedded security chip (Common Criteria EAL4+ and FIPS 140-2 Level 2 Certified)
    HP Sure Start Gen7
    HP Wake on WLAN
    HP Tamper Lock
    HP Sure Run Gen5
    HP Sure Recover Gen5

  • Fingerprint reader

    Fingerprint sensor

  • Input devices

    Hall sensor

  • Ecolabels

    TCO Certified

  • Sustainable impact specifications

    Low Halogen
    Bulk packaging available
    Molded paper pulp cushion inside box is 100% sustainably sourced and recyclable
    Outside box and corrugated cushions are 100% sustainably sourced and recyclable
    55% post-consumer recycled plastic
    Ocean-bound plastic in speaker enclosure(s)

  • Energy star certified

    ENERGY STARcertified

  • Software included

    HP Connection Optimizer
    HP Hotkey Support
    HP Support Assistant
    HP Easy Clean
    HP Power Manager
    myHP
    HP Privacy Settings
    HP Notifications
    HP QuickDrop
    HP Quick Touch
    HP PC Hardware Diagnostics Windows

  • Available software

    HP Smart Support

  • Security Software Licenses

    HP Wolf Pro Security Edition (1 year)

  • Management features

    HP Client Management Script Library (download)
    HP Driver Packs (download)
    HP Client Catalog (download)
    HP Manageability Integration Kit Gen4 (download)
    HP Image Assistant Gen5 (download)

  • Battery Info

    Required, included

  • Battery Material

    Lithium ion

  • Battery Type

    Non-universal

  • Battery Quantity

    1

  • Dimensions (W x D x H)

    14.12 x 9.88 x 0.76" (35.86 x 25 x 1.93cm)

  • Weight

    3.84 lbs (1.74kg)

  • UPC Code

    196548970056

About HP EliteBook 865 G9

FEATURED REVIEWS

Fast laptop, great features, very good battery life.

By nut74

I have had this laptop since September and it has been great. Battery life is good and the 16:10 ratio is great for productivity apps. At launch there were a few hiccups (hello id didn't work with the camera only the fingerprint reader) but several updates have resolved the issues. I rarely hear the fan. I am not doing any gaming, mostly productivity apps and web browsing but it has been great. I had tried 3 other competitors and kept this one. I wish HP could fix their care pack issues. I bo...

View full Review

Bottom line up front: Absolutely terrific laptop.

By TRRR1

Bottom line up front: Absolutely terrific laptop. Got a similar laptop for work for a while ago and had such a good experience I bought this version for myself. Great screen resolution, top notch material and build quality. Lightening quick operation and it does everything I could ask for. Solid recommendation.

HD camera
Connect with people in a more personal way with conferencing features built into the HP EliteBook 865.

16-inch diagonal 16:10 display
Performance continues to improve with new technology that powers the HP EliteBook 865.

Optimize audio video settings
Customize your HP Presence Technology settings for audio, video, and more in the myHP app.

HP Sure Sense
Malware is evolving rapidly and traditional antivirus can't always recognize new attacks. Protect your PC against never-before-seen attacks with HP Sure Sense, which uses deep learning AI to provide exceptional protection against advanced malware.

Let nothing stand in your way
Power through your day with Windows 11 Pro and the powerful security, collaboration and connectivity features from HP.

Security is your top priority
The HP Wolf Pro Security Edition provides preconfigured enterprise-level PC protection for small and medium sized businesses.

Designed for where life takes you
Express yourself in almost any light using the ultra-bright outdoor viewable touch display with anti-glare and ambient light sensors.

Stay connected
Your "office" can be where you need it with 4G LTE powered with 2x2 antennas.

Fast and efficient wireless LAN
The portability of your PC and the reliability of a fast connection determines where you can work. Get a fast and reliable connection in dense wireless environments with gigabit-speed Wi-Fi 6E.

Preserve your privacy
Never wonder if someone is watching you with the added peace-of-mind that comes from the integrated HP Privacy Camera, with a physical shutter to protect from malicious surveillance.

Protected by HP Wolf Security
HP Wolf Security is a hardware-enforced, resilient defense that comes with this device so you are protected from cyber attack.

HP EliteBook 865 G9 Features

  • Features Latest AMD Ryzen 7 PRO 6850U 2.7GHz processor delivers outstanding performance
  • Stunning 16" WUXGA bright touch display providing crisp and sharp visuals
  • 16GB DDR5 RAM Memory Provides Enhanced multitasking and Improved performance
  • 512GB SSD gives significantly faster speed and improved overall system responsiveness
  • Efficiently manage multi-tasking with Windows 11 Pro, also provide performance & stability to your device
  • Powerful AMD Radeon680M delivering stunning visuals and smooth performance
  • Wi-Fi 6E enables faster internet speeds and improved network performance
  • Advanced spill resistant, backlit keyboard enabling efficient typing suitable for various workspaces

Key Features

  • Features Latest AMD Ryzen 7 PRO 6850U 2.7GHz processor delivers outstanding performance
  • Stunning 16" WUXGA bright touch display providing crisp and sharp visuals
  • 16GB DDR5 RAM Memory Provides Enhanced multitasking and Improved performance
  • 512GB SSD gives significantly faster speed and improved overall system responsiveness
  • Efficiently manage multi-tasking w/Win 11 Pro, also provide performance & stability to your device
  • Powerful AMD Radeon680M delivering stunning visuals and smooth performance

What's in the box:

  • HP EliteBook 865 G9 16" WUXGA Touchscreen Notebook Computer (Pike Silver Aluminum)
  • AC Power Adapter
  • Wolf Pro Security Edition Software License (1 Year)
  • HP 3 Year Limited Warranty