HP EliteBook X G1a 14" 2.8K OLED Touchscreen Copilot+ PC Laptop, AMD Ryzen AI 7 PRO 360 2.0GHz, 32GB RAM, 1TB SSD, Windows 11 Pro

2025-10-25T20:00:00

Have had the laptop for a month with good initial experiences. Unfortunately, about one month after getting it I decided to update the firmware. All seemed to go well but when the computer was booting, after the nine parts of the firmware were updated, the laptop tried to boot into windows but could not. In other words, my laptop became a "brick". I tried resetting Windows (with downloading Windows from the cloud) and doing a system restore. All worked but the system still could not boot into windows. I also tried restoring factory defaults in the BIOS but that did not work either. I was able to get a shell up and saw that all my files were still there on the SSD. As of this writing, I am waiting for a box from HP so that I can send the laptop into repair (under warranty fortunately). The (approximately) hour and half I spent on the phone with a HP tech was great and we went through all the ways I wrote about to get my laptop working but in the end we could not succeed.

Michael B.

Originally posted at

2025-08-05T20:00:00

The EliteBook X G1(a/i/q) laptops are very high-quality and high-performance laptops. HP uses the aluminum body to act as a heatsink, resulting in the entire thing feeling warm to the touch when under a heavy load but resulting in less noise from the fans. Even under medium loads, it's only slightly warmer than ambient but whisper quiet. Picking it up, it just feels like a thick chunk of metal, providing instant confidence that it won't bend and won't easily break when dropped from handheld heights when standing and walking. Note that the G1a variants have AMD processors, the G1i have Intel, and the G1q have Qualcomm. While an ultra-premium laptop like this is very nice if it can be afforded, many can't or simply are looking for this level of performance in a more affordable level. If this is you, HP has the ProBook 4 G1a line that utilizes the more affordable AMD Ryzen 200 series CPU's that have smaller NPU's, i.e. less focus on AI performance. The fastest Ryzen 2xx model is going to be more than capable enough for the huge market segment that's just looking for the latest model business laptop with "pretty good" performance (four to eight core CPU's using the latest architecture, 16 or 32 GB of RAM, etc.). Digressing, these have great webcams, speakers, and displays to round out the premium package. Some have touch displays and some don't, so be aware of that. System RAM is VERY fast at LPDDR5-8533 speeds and all are in dual-channel config from what I've seen, which is good as the Radeon iGPU sorely needs and relies on fast system memory to be performant. I haven't had any issues with the MediaTek wireless card in my experience on Windows 11. Works well on a HP Thunderbolt Dock G4 120W docking station. Using triple FHD (1080p) monitors with just an occasional ~2 sec all-screens-are-black a few times a week. Keeping chipset and graphics drivers up-to-date should help minimize or someday eliminate those issues.

DeltaSierra

Originally posted at

2025-07-23T20:00:00

Setup was difficult. You expect the new owner to make all these decisions, during the process of getting to the Windows screen, where one can finally begin using the PC. But you offer virtually nothing in terms of explaining what this feature or that application is, you are expecting the new owner to make (a decision on) on the spot. Most decisions are on things I'm not familiar about. How am I supposed to make a decision, when you offer no help?

Jerry B.

Originally posted at

2025-06-04T20:00:00

My first one arrived and would randomly freeze. After working with HP support, they determined I should exchange it. The 2nd one also randomly froze. Very disappointed, because when it worked it was fast, with a great feeling keyboard. I returned the 3nd one and went elsewhere.

Jeff R.

Originally posted at