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Review Summary
2022-06-10T20:00:00
Got my favorite printer working again. Love the quality prints I get from this printer.
T L.

2022-01-04T19:00:00
I had hoped to solve my printer alignment problem -- purchased 2 new print heads and made sure that I have all of the colours useable. Sad to say, I still cannot get the printer aligned - but it does print very well - I just have a waste piece of paper with a few bars of colour printed and need to cancel to attempt to align the system .... At least I can print again, but I am wasting a LOT of paper & ink :(
MaryPat R.

2021-12-27T19:00:00
HP wants to sell you supplies but if your printer is out of warranty, will screen you from any support other than Robo. Despite spending over $200 on cartridges and heads, they tell me to find a user group for help. Avoid HP.
WCwins

2021-12-27T19:00:00
Avoid HP products. When the warranty expires they sell you supplies but screen you from asking any questions about problems with the parts you just purchased. ?Find a user group? is the extent of support.
WCwins

2021-12-08T19:00:00
this product continues to try and alignment with printer causing many problem printing ,faxing
donot 1.

2021-10-31T20:00:00
Print head came in a reasonable time, but will not align. I found the engineer's menu and set it so it doesn't constantly try to align. It's aligned, just doesn't "know" it.
KENNYH

2021-10-25T20:00:00
Installation of these two new printheads has caused the printer to constantly FAIL Alignment and keeps attempting to print an alignment page using up ink.
GHH1

2021-10-25T20:00:00
New printhead works great and will extend use of my printer.
work s.

2021-07-04T20:00:00
I have had nothing but "Alignment" issues since I installed these
ChrisaGuy

2021-07-04T20:00:00
Nothing but alignment problems after installing this and the companion printhead
ChrisaGuy

2021-05-21T20:00:00
The product is great, but I had to wait over two weeks to get it with free shipping.
RDG1

2021-04-20T20:00:00
Product is great, but the shipping wasn?t. Happy with the print head cartridge, works great.
Spetfarm

2021-03-21T20:00:00
Printheads came in quicker than expected, easy to replace old printheads, printer finally working after 6 months. Thank you!
Al D.

2021-02-07T19:00:00
Product is great! Shipping not so much, it took almost 2 was to get this! Glad I didn’t need it immediately!
Spetfarm

2020-12-15T19:00:00
This is a quality product. Fast delivery. Reasonable price.
Pegster K.

2020-12-15T19:00:00
This was delivered quickly. Outstanding quality.
Pegster K.

2020-11-25T19:00:00
The printhead was the problem with the printer not printing. However, the printer itself did not self diagnose the problem. I just deduced it.
QP47

2020-09-07T20:00:00
I had no idea what it costs to replace the printerheads but, after replacing both of them in my Officejet Pro 8500A it is functioning like a brand new printer! I Thank you HP. Very disappointed that this model was discontinued but I'm glad that toner and printheads are still available. Thank you again. Very satisfied.
8500A

2020-07-21T20:00:00
This print head immediately resolved my printing issues. The tests said the original print head was working. However I saw that it was well beyond the use by date. I printed for many years on the old print head so took a leap of faith that this was causing my printer problems. Well worth the money so another good printer did not go to our landfills.
Gail K.

2020-07-10T20:00:00
I bought an expired off ebay and it lasted a few weeks - so bought off HP and now seems to work better.
mdsteenb

2020-06-27T20:00:00
The printer's test cycle and HP"s Scan Doctor told me this printhead was bad. I ordered a replacement and it came in two days. Unfortunately, the Printhead alignment cycle keeps repeating and fails. I have cleaned the contacts for both printheads to no avail. I must need a geek to help me solve the problem.
Dick 8.

2020-06-02T20:00:00
Printer head acting up the moment I got it. Wasting a brand new XL inkcartridge. HP is not answering me and unaccountable.
Vik_HP

2020-05-26T20:00:00
Great product lasts longer then the regular cartridges
Mike V.

2020-05-06T20:00:00
i installed the printhead and cartridge. The printer still does not work.
Gbor

2020-04-23T20:00:00
Last printhead changeout was 3 years ago so no complaints. I order direct from HP as they include a prepaid mailer to recycle the old ones. Excellent.
Michael9

2020-04-15T20:00:00
I always buy HP products for my HP printers, which I love. I only buy HP. Reliable tech.
BigBadWolfe

2020-04-11T20:00:00
Running cleaning just didn’t do it. New print heads and my All-In-One works just like new!
Athyrio

2020-03-29T20:00:00
I checked Best Buy, Target and Walmart and all stores I wouldn’t have received the merchandise for 1-2 weeks. HP I had it within 3 days!
lmscrib

2020-01-22T19:00:00
Works great! I would recommend always using HP store for discounts and genuine products.
Linden

2020-01-15T19:00:00
940 printer heads work for approximately 5 days and 67 copies. A problem occurred and printer 8500 stopped working
mathman

Black
Pigment-based
1000 pages
59 to 95½ F
32 to 104½ F
20 to 80% RH
20 to 80% RH
4.61 x 1.02 x 6.18 in
0.19 lb
HP warranty
884420333999
Excellent
By Agd12
Very satisfied with delivery and product will order again thanks
Product is what my printer needed
By Bailey0412
Not sure about giving this rating. HP only let's you buy certain products for their printers so you HAVE to BUY a CERTAIN Product. It came over night no extra charge which I give EXCELEENT! I used a coupon on retailmenot.com and it was accepted. When, I had to get this officejet because the other HP printer broke down on me, the warranty entitled me to have another printer. Sad to say, I wasn't told that I had to purchase ink cartridges AND printheads which made it more expensive printer. And...
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HP 940 Black Officejet Ink Cartridge gives laser-quality black text. Print professional, plain paper documents that resist water and fading, using pigment inks designed for the office. Archived documents retain black text quality for decades. Individual inks and a high-capacity black ink cartridge option offer a great value.