
Review Summary
2013-02-01T19:00:00
I tried everything and could not get this printer to work with Windows 7.
lizoranet
2012-07-21T20:00:00
When we received this printer, there was no USB A to B cable in the packaging. Customer Svc. said they feel everyone keeps one of these around the house, so they don't include them, even though we can't print without this cable. So, HP wanted to sell us one of those. Then we printed 10 color copies and the color ink began to have lines through it like the ink was running out on it. So disappointed. Not recommended.
jen5
2012-07-17T20:00:00
I ordered this printer because I was in desperate need of one, and for the price, I could not pass it up, after receiving it, I started to set it up, then it shut off, started flashing a warning light saying to turn it off and turn it back on again, after being on the phone for well over half an hour trying to fix the problem, they decide to send me a replacement, guess what! The replacement made a horrible clacking noise and wouldn't print either! After sending me a third one and it not working, I ask for my money back....that was 2 weeks ago and I STILL have not received a box to send this stupid thing back in! And on top of all that, I have to wait another 30 days AFTER they receive this printer to get my money refunded! I will NEVER purchase anything from HP again!
Lauren24
2012-07-16T20:00:00
I ordered this printer because I was out of ink. It's cheaper to buy a printer than to buy ink and the price on this printer was right as well as offering all the features I was using 2 printers and whatever fax machine I could find for. I have done b/w printing, and used the fax and scan capabilities. I found the printer to work very well with no problems. I have not yet printed anything in color such as pictures but expect the printer to work well.
MPARK
2012-07-15T20:00:00
After over 3 hrs on phone working with a great tech, the printer software never performed continuously and could not print or scan
PeteCC
2012-07-14T20:00:00
I replaced a brothers printer/fax with this hp 4500 and am glad I did.
rodp
2012-07-13T20:00:00
This is a great printer easy to hook up and use. very nice printer for the price and very fast shipping order on HP website on friday and got on tuesday by fedex ground the only thing is you will need to buy a usb cable printer does not come with one. ink and everything else does.
drpepperchris
2012-07-11T20:00:00
I haven't used it much yet, so my opinion may change. Was surprised that it is slower than expected - perhaps this is an operator problem. Manual is not easy to understand. Nowhere do I find an explanation of how to navigate the control panel (to select copy magnification, for example).
Sparkie
2012-07-11T20:00:00
Good printer for the money. My only complaint is that the paper input and output is from the same tray. Wish the paper printed into a separate tray.
dtg10000
2012-07-07T20:00:00
This printer is horrible, don't waste your money....it goes into power save mode and won't print, the only way to get it to print is to unplug it and plug it back in....after calling I found out that there is no way to turn off the power save.....waiting for a fix for this...don't buy this printer!!!!
Cindylee
2012-07-04T20:00:00
Don't like the sleep mode; paper feed isn't good, cuts the top off sometimes, grabs two pieces of paper often too. Only bought it 'cause I thought it was the same as the 6000. It isn't!
Daver607
2012-07-03T20:00:00
1. goes to sleep and won't wake up without unplugging it and plugging it back in. 2. sometimes will work with wifi...mostly not..thank goodness I have a desk top directly attached to it ! Very inconvenient, I use my laptop 99% of the time. 3. the fax plug in portion has a short, have to remove the phone cord,after I send a fax, or my house phone won't work..says line in use. The HP company did replace the unit for me once, and helped me by phone numerous times. Very good customer service, I just wish the product would work half as well. Unfortunately, the new one has the same problems, infact it is worse. It is to bad, I believe the unit is great or should say could be, if HP could correct the problems!! Gave up trying to get it work right, now I just work with it on it's terms..
lavonne
2012-06-26T20:00:00
I am beyond frustrated with this useless product. After spending many hours over several days trying to get the printer to print wirelessly, I called HP support. We spent 2 hours on the phone and managed to get the thing printing using some inconvenient setup that would require me to reset the whole thing any time power was interrupted. The next day, the printer stopped working completely. I had been under the impression that the fax was working ok in spite of the printer issues, because it was connecting and telling me the fax was indeed sent. Wrong! This is the single worse piece of junk I have ever purchased.
Violet82
2012-06-24T20:00:00
The Printer actually was shipped quick, BUT it sat here for 4 days until we had a chance to go to town to get a USB hook up cable, Cant you afford to throw in a $1.98 Cord?. Printer/Scanner seems to work good, Its a nice looking unit, and it actually feeds the paper well, Other than the cable, good Deal.
AnythingBEER
2012-06-24T20:00:00
I've never had any problems with this machine. Prints, fax's, scans, and copies are all great. Very quiet and easy to use, even for my 10 y.o. granddaughter. I love it.
jimbo608
2012-06-24T20:00:00
I have been selling/using the HP 4500 series for years. great printer, low price, excellent options.
ncc2000
2012-06-23T20:00:00
The initial setup wasn't too bad, but the ink cartridges failed almost immediately. That's why I had to get rid of the last printer from HP. Luckily, I purchased additional cartridges and was able to replace them so I wasn't without a printer for another week.
Tracer44
2012-06-23T20:00:00
I have had this printer for over a year and have to say after having 4 different printers over the years from HP this is the worse. The wireless feature worked at first and then stopped. I called HP and the rep helped me get it working again. However, it quit working again about 4 months ago and I gave up trying to get it to work again. Now that it's past the 1 year mark you cannot get support on the phone unless you pay for it. I also have problems with it locking up at times when trying to print from Outlook. I wish now I had bought the 6500 instead.
Biddy52
2012-06-21T20:00:00
the last pinter we had was a hp work fine for 10 years only thing was the thing eat all the paper we feed it one at time at the 9th year we had it this 4500 is junk one paper jam and whole thing just stop work sit there with paper part way done goes to sleep go sleep 4500
funguy26
2012-06-20T20:00:00
A good little printer. Had trouble connecting it to my 64 bit computer when I called HP and talked to India. they tried at least twice but did not succeed. I fininally found the necessary software online. That was terrific and easy. I've had Hp Officejet printers for at least 10 years.
madma
2012-06-19T20:00:00
I've had this printer for 1 week and it has already given me problems. When I try to use the copy feature it hangs. I have yet to be successful with making copies. I'm afraid of what will happen if I try to scan. When it is printing it makes very loud noises; worse than the old one I replaced. This is my office printer so it is very disturbing to others. Prior to ordering, I contacted HP to inquire about the number of paper trays. I was told that there were two trays; 1 for paper going in and 1 for documents coming out ... NOT true!! There is NO tray for documents coming out, which is very inconvenient. If I still had the packaging I would send this back. I am EXTREMELY disappointed in this product and would not recommend it.
XcasaX777
2012-06-19T20:00:00
1 -- makes terrible noises upon printing 2-- frequently hangs up and shows "printing" in the window but is simply stalled -- must reboot by uplugging power cable, pressing #6 and then re inserting power cable 3 -- live conversation with your rep was of little help
jackroll
2012-06-15T20:00:00
Printing is fine. I use mine to reproduce my artwork into greeting cards. One drawback. It will not permit me to use l/2 sheet of paper. 8 1/2 x 5 1/2. Is there a setting for that size paper??? The colorwork is good. Ink is reasonably priced. Delivery was 2 days.
Patf
2012-06-15T20:00:00
Great inexpensive product
Boone
2012-06-14T20:00:00
The hp 4500 was a great find works great and installed with out a single problem I am very happy with my purchase. The reason I bought this brand of printer was the low cost of the ink I was tired of spending $100.00 each time just to re-ink my old Epson photo printer.I am thinking of buying more for my office employees.
butcherman
2012-06-13T20:00:00
Paper Catch tray would be a nice useful addition.
TiAnna
2012-06-10T20:00:00
I have been super happy with hp up to the purchase of this printer. I purchased this product because it was hp and very reasonable, I should have read the reviews. This feeding problem is not restricted to mine. This feeds once out of maybe thirty times by it's self and sometimes I can't even push the sheet in. I'm in retail sales business and do not know why I did not return this junk machine. Also ink cartridge has very short life. I will check reviews on my next machine and not be purchasing because it's hp.
fritz28
2012-06-10T20:00:00
Awsome price, for the great performance of a All-In-One system that everyone should have. I would recommend this to everyone that is in need of a good printer.
ucservices
2012-06-04T20:00:00
Again I like the way it works
bocapoca
2012-06-03T20:00:00
HP lives up to its stantard!
RayN
great product
By Photographer58
I"ve had an hp 5510 all in one since they first came out with them & after 15yr's I bought this new printer to upgrade from my old 5510 & I was supprised by the performance of this unit, At first when I took it out of the box it seamed cheep made & I didn't like how flexable the top try was & the front panel was just as cheep made ! So I read the directions & set it up in about 10 min and wow was I supprised on the quailty of the prints on plain paper, I then loaded some photo paper & began ...
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OfficeJet 4500
By RoeyB
I sent my husband to the store to pick me out an HP wireless printer. I have had several HP Printers and am always happy ... with the product AND your excellent customer service. He did a great job in picking this model. Had I gone myself, I would have gotten the 6500, but this is very serviceable. The print quality is excellent. My old 3/1 had the extra receiving tray. I like that, but my HP at work has the same feature as this one where the printed copy is received in the same tray as the ...
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HP Officejet 4500 All-in-One InkJet Color Printer features fast print speeds up to 28 ppm in black and up to 22 ppm in color for crisp documents and vibrant color photos in minutes. The built-in 10/100Base-T Ethernet LAN provides a simple connection to your home or office network.
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