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Review Summary
2020-08-25T20:00:00
Cheap printer, uses a lot of ink, breaks down often. Lots of error message ie, close tray, out of paper, paper jams, etc when none of these issues are seen. Ink gets expensive. Better quality paper often does get stuck. Very frustrating to use daily.
jsicolts2
2020-06-10T20:00:00
If you love resetting your router, downloading apps repeatledly and basically smashing your head against a wall to print or scan a document then this is the printer for you! It has actually only worked about 10 times in the 6 months that I have owned it. USELESS!!!!!
mkelly
2019-08-19T20:00:00
This printer will not print in color over WiFi using Windows 10. It's completely worthless to me. This is a common problem known to HP and they are too lazy and apathetic to do anything about it. I'll never buy HP again solely based on how horrible the customer service is. They care nothing for their customers.
TattooedDoll
2019-08-18T20:00:00
I bought this printer about a year ago and it was fine until recently. It seems the drivers have been updated for the worse. To HPs credit I called them and they fixed it on my laptop, but having just installed it on my desktop it's having exactly the same trouble (and I don't want to have to spend 30 minutes on the phone again just because I've got a new computer). If HP can fix the drivers for this (or bring back the old one that worked fine) I'd have nothing but praise for this printer, as it stands though I'm pretty disappointed and wouldn't buy another.
Davo19
2019-06-18T20:00:00
have had this printer for 2 years... does everything we need!
kcjay
2018-11-11T19:00:00
I won this printer on a raffle and it works perfect for m Avon business! Wireless tends to disconnect from my PC but it is easy to trouble shoot. Highly recommend this if you have a home business to run!
FitYogiGal
2018-09-04T20:00:00
This printer worked for a few months and now says it’s perpetually out of paper regardless of what is in the tray. It is incredibly annoying ...won’t print a thing. Stay away.
ATK123
2018-07-10T20:00:00
This has NEVER worked well for me and ALWAYS requires cleaning the heads or fiddling with the paper to make it feed right. Now it has some alignment error and won't work at all!!! There are multiple forums, with multiple model numbers, all with the same alignment issue, so I guess this is an HP Issue. I used to like HP because I can easily get the ink anywhere, but I guess I have to switch brands. This is the worst piece of technology I have ever owned!!!
Dalzy
2018-06-05T20:00:00
I bought this just over a year ago, it hasn't printed in colour for 9 months despite sending it back for repair, it hardly ever connects wirelessly with out turning off / on or trouble shooting, it doesn't recognise the photo tray despite sending back for repair. When I collected it for repair the chap I spoke to said that HP's are not built to last ! More than a year would have been good.
LP775
2018-06-03T20:00:00
I bought this months ago, and i had to have it replaced once already because it just stopped working. Tech support was unable to fix the issue so they sent us a refurbished one even though we paid for a new one... Regardless, the one they sent us is terrible. It prints sometimes, other times it doesn't. Scanning? forget about it. I can only seem to get it to work on my Mac and even when I do get it to work it's maybe 15% of the time. I've wasted countless hours troubleshooting this device. Would NOT recommend to anybody.
Tyler S.
2018-04-28T20:00:00
Really bad print quality, expensive ink, bad paper feeder, keeps getting the "paper tray is empty" error message (even tough it is full).
CB123
2018-01-18T19:00:00
This printer will only spool and then gives error message. Prints test doc just fine. I now have to go buy another printer.
Badprinter1
2017-09-07T20:00:00
Perfect printer for those that have a faster wireless router and not a lot of choices in regards to printer compatibility, Its a great printer.
MaryCC
2017-08-31T09:09:33
This HP printer is probably the best printer I have ever had. Not only that, the service personnel are the first time I've ever had that. I highly recommend not only the printer but the service personnel to all that purchase this printer. The service personnel can tell when you are running low on ink and send you more ink at the time that you needed. I highly enjoy the service. Others ought to get it.
Terry C.
2017-08-15T20:00:00
Why not buy direct when you can? I did and the experience was great and the printer arrived sooner than promised
Picprint
2017-08-05T20:00:00
This used to be a great printer before I upgraded to Win 10 ver. 1703. Now I can no longer print in color and the HP Smart app gives an "out of paper" error even though paper is installed. HP Support has no solution yet. Hopefully HP or MS provides a patch to fix this issue. However, it looks like it's been an issue since at least June of 2017. Currently I have to print from my Win 7 PC to print color.
Aflleje
2017-07-24T20:00:00
Really impressed with the features and I love being able to sign up for instant ink!! This printer really does everything and now I can print directly from my iPhone.
BillyL1950
2017-07-24T20:00:00
printer works well for my use.
Jane80
2017-07-23T20:00:00
The printer has everything you need and more
NumberOne
2017-07-22T20:00:00
What a great printer- the quality is wonderful!!
Kim920
2017-07-22T20:00:00
This printer is everything it was advertised to be. Set-up was extremely simple and I've been printing like crazy. The HP Instant ink system is absolutely perfect for elementary teachers who spend so much of their own money to print things in color. If you are into Teachers Pay Teachers and buy many beautiful color items from there, you need a printer like this and Instant Ink!
CTFirst
2017-07-21T20:00:00
Bought it on sale, arrived in a timely manner. Very easy to set up, and very intuitive to use. Overall, very satisfied with my purchase and would recommend for home use.
Frampton54
2017-07-21T20:00:00
Did not print. had to spend money to get it fixed. then would only print black and white. seemed to be a nice printer but did not work.
jimbo55409999
2017-07-21T20:00:00
Prints very low quality photos with scan-lines throughout each picture. Used HP ink and HP glossy photo paper, wasted a lot of money.
MWakamatsu
2017-07-20T20:00:00
I have always purchased an Hp printer! They just fit my needs and they work well. This printer, Hp Envy 5540 is EVERYTHING! I love, love, love it! It prints exceptionally well. I can even print quality photos! To get the BEST out of your purchase I would recommend the Instant ink plan!!!
Lesa12
2017-07-20T20:00:00
I love the copier and scanner features of this printer! Never had that on my old HP.
BJAKP
2017-07-20T20:00:00
Product was all I expected.
richardo19
2017-07-18T20:00:00
Just received the printer and the features and functions are what I needed. The printer has met all my expectations. Connectivity is good and prints quickly.
Frank2
2017-07-18T20:00:00
After a bout with a printer from a well-known computer merchant, I gave HP Envy a try. So far, I am pleased with no regrets.
Pat2
2017-07-17T20:00:00
I love the 2 sided print feature.
SusieQ44
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Our claims process is simple & easy and our customer service team is happy to help.
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Browse our FAQ
Print, scan, copy, web, photo/ Yes
Black (ISO): Up to 12ppm
Color (ISO): Up to 8ppm
First Page Out Black: As fast as 19 sec
First Page Out Color: As fast as 22sec
Black (Draft): Up to 22ppm
Color
Black (best): Up to 1200 x 1200 rendered dpi (when printing from a computer)
Color (best): Up to 4800 x 1200 optimized dpi color (when printing from a computer with 1200 input DPI on selected HP photo papers and Print in Max DPI)
HP Thermal Inkjet
2 (1 black, 1 Tri-color [cyan, magenta, yellow])
Yes (up to 8.5 x 11" / 215.9 x 279.4mm)
HP PCL 3 GU
Flatbed/ CIS
Hardware: Up to 1200 x 1200dpi
Optical: 1200dpi
pdf, bmp, jpg, gif, tif, tif, png
Front-panel scan
Flatbed: 8.5 x 11.7"
15 seconds per scan
24-bit/ 256
Scan to email [via printer control app], From software: Scan to file, Scan to email
Black (ISO): Up to 10cpm
Color (ISO): Up to 5cpm
Black (text and graphics): 300 x 300dpi, 300 x 300dpi
Color (text and graphics): 600 x 600 dpi
Up to 50 copies
25 to 400%
Number of Copies, 2-Sided, Draft, Black, Color, Quality, Resize, Lighter/Darker, Paper Size, Paper Type, Margin Shift, Enhancements, Set as New Defaults
1 USB 2.0, 1 Wi-Fi 802.11b/g/n
Standard (built-in Wi-Fi 802.11b/g/n)
Yes
Features Wi-Fi Direct and local Wi-Fi connectivity to enable mobile printing via HP ePrint, Apple AirPrint as well as other solutions. Mopria-certified. Supports printing from most smartphones and tablets using these operating systems: Android, iOS, Blackberry, Windows 8, Windows RT and Windows 10 Mobile.
Standard: 128MB DDR3 Memory
525MHz
Monthly, letter: Up to 1000 pages
300 to 400
"Paper (plain, inkjet, photo), envelopes, transparencies, labels, cards, the HP premium media, iron-on transfers, borderless media
16 to 72lbs
Letter, legal, 4 x 6", 5 x 7", 8 x 10", No. 10 envelopes
3 x 5 to 8.5 x 14"
125 sheet Main Input Tray, 15 sheet Photo Tray, 25-sheet output tray
Duplex Options: Automatic
Envelope Feeder: No
Standard Paper Trays: 2 (Main and Photo Trays)
Input Capacities: Up to 125 sheets standard, Up to 5 envelopes, Up to 40 sheets transparencies, Up to 40 cards, Up to 40 sheets labels, Up to 125 sheets legal
Output Capacities: Up to 25 sheets standard, Up to 5 envelopes, Up to 25 sheets transparencies, Up to 10 sheets labels, Up to 10 sheets legal.
HP 62 Black Ink Cartridge (Approx. 200 pages), HP 62 Tri-color Ink Cartridge (Approx. 165 pages), HP 62XL Black Ink Cartridge (Approx. 600 pages), HP 62XL Tri-color Ink Cartridge (Approx. 415 pages).
Instant Ink Ready / Save up to 50% on ink.
One-year limited hardware warranty, 24-hour, 7 days a week support.
ENERGY STAR certified
2.2" Mono LCD, IR touchscreen, Wi-Fi LED
2.2" / 5.59cm Touchscreen Mono LCD
Windows 10, XP SP3 or higher (32-bit only), Vista, 7,8, 8.1, Mac OS X Lion, OS X Mountain Lion, OS X Mavericks
"PC: Windows 10, 8.1, 8, 7: 1GHz 32-bit (x86) or 64-bit (x64) processor, 2GB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explorer. Windows Vista: 800MHz 32-bit (x86) or 64-bit (x64) processor, 2GB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explorer 8.
Windows XP SP3 or higher (32-bit only): any Intel Pentium II, Celeron or 233MHz compatible processor, 850MB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explorer 8
MAC: OS X v10.8 Mountain Lion, OS X v10.9 Mavericks, OS X v10.10 Yosemite, 1GB HD, Internet, USB
Acoustic Power Emissions: 6.4 B(A) (printing at 6ppm)
Acoustic Pressure Emissions: 49dB(A) (Print mono, simplex, normal mode, A4 paper)
Power Supply Type: Built-in Universal Power Supply
Power Requirements: 100 to 240V (+/-10%), 50/60Hz (+/- 3Hz)
Power Consumption: 13.95W (printing), 3.60W (ready), 0.93W (sleep), 0.20W (off)
Operating Temperature Range: 41 to 104 deg. F / 5 to 40 deg. C
Recommended Operating Temperature: 41 to 95 deg. F / 5 to 35 deg. C
Storage Temperature Range: -40 to 140 deg. F / -40 to 60 deg. C
Non-Operating Humidity Range: 10 to 90% RH (non condensing)
Operating Humidity Range: 15 to 80% RH (non-condensing)
Recommended Humidity Operating Range: 20 to 80% RH
Minimum: 17.87 x 16.14 x 6.14" / 45.39 x 41.00 x 15.60cm
Maximum: 17.87 x 19.8 x 6.14" / 45.39 x 50.29 x 15.60cm
15.04lbs / 6.82kg
889296126898
Required
Required
Use HP instant ink with this printer
By Steve1515
To the reviews above about the ink running out, of course it will when you're printing 100% coverage with pictures. That's why HP created " instant Ink" The ink is mailed to you for half the cost and you can print 20 pages to 1 using that program. Highly recommended
Very easy to set up.
By Sandra53
Bluetooth works great. Like the 2-sided printing, saves paper. Haven't tried printing pictures yet.
Let your creativity soar while keeping printing costs low. This HP ENVY all-in-one is the easiest way to print lab-quality photos and laser-quality documents in fewer steps from your smartphone or tablet
You can afford to be creative with HP Instant Ink
Save on Original HP ink-ordered by your printer-and print photos and documents for the same low price
Get high-quality prints-time after time-with an all-in-one designed and built to be reliable
Print more for less with Original HP high-yield ink cartridges.
Easily create, without the wait
Snap. Print. Enjoy. Easily print lab-quality photos from a variety of smartphones and tablets
Start printing and get connected quickly with easy setup from your smartphone, tablet or PC
Manage printing tasks and scan from your mobile device with a free HP All-in-One Printer Remote mobile app
Connect your smartphone or tablet directly to your printer-and easily print without accessing a network.
Make quick work of creative tasks
Be sure your projects always look good. Print borderless, lab-quality photos and laser-quality documents
The built-in photo tray lets you print 4x6-inch photos in brilliant color without changing paper
Print remotely without worries-the auto-deploying output tray keeps your pages from landing on the floor
Access coloring pages, crosswords and more with free HP Printables-delivered on your schedule.
Make it easy
Print photo projects or scan and copy documents, using the 2.2-inch (5.5 cm) graphics touchscreen display
Easily print at up to 12 pages per minute (ppm) for black-and-white and 8 ppm for color
Print in any room you choose-without causing disruptions-using the optional quiet mode
Save paper and conserve resources-consume up to 50% less paper with easy automatic two-sided printing