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Review Summary
2019-08-04T20:00:00
I am using this printer for my personal use. Very fast , very high printing quality. Also this printer is build with high quality plastic and using Made in Japan HP 26A toner. Highly recommended!
WAIWAI
2019-07-07T20:00:00
This was up and running within about 5 minutes of coming out of the box... so far, I'm pleased. Set up was quick and easy... the only concern I have is that it is located in a dirty manufacturing area... only time will tell how robust it really is.
Ben73
2019-07-01T20:00:00
3rd HP product we have bought, very happy with all of them. Glad we bought HP!!
Milo67
2019-06-28T20:00:00
Not satisfied with the quality of the printer or the service from hp
ggreer4
2019-06-06T20:00:00
Best printer for the money I’ve ever bought. We have two of them and they are both great.
Skin
2019-05-20T20:00:00
Works as expected. Replaced an older model that cost more than this one to fix.
Mickel
2019-05-17T20:00:00
This was easy for me to set up when my old hp died because I used a non-hp toner cartridge.
KathyH
2019-05-09T20:00:00
This printer is well made, easy to move, compact, prints letters and envelopes FLAWLESSLY and prints very fast!!!
CaptBill
2019-03-31T20:00:00
This is a very nice printer, works well! I gave it a 4 due to the shipping, not the printer itself. The fact that it shipped to the post office instead of to our business location was a bit inconvenient. So far, am enjoying this printer, good quality!
Sonja63
2019-03-27T20:00:00
We have now purchased five M402 printers for our office. We have had one of them for about three years, and it's still working perfectly. They are great for check writing and all of the normal printing needs in our office.
DBM5170
2019-03-19T20:00:00
HATE that it does not have a disk for mac!!! and caters to pc.
lyndahoney
2019-03-15T20:00:00
I bought this printer for a home business. Overall it is a great printer. However, I am finding that when I print our pdf files, that it garbles up the print on every other page. To overcome this, I have to print ever page individually.
Slightly d.
2019-03-02T19:00:00
We use M402n's at every workstation. Makes my life easier when no one has to share printers. They are tanks!
Sherwood J.
2019-02-19T19:00:00
I thought I did my due diligence about this printer, even asking the HP sales person about if printer has double sided printing. Twice the salesperson assured me, YES, however did NOT inform me it’s manual double sided printing which means, if one wants the double sided printing one prints the manually refeed the printer with document right side up or blank side up. I happily exchanged the the new & improved model, M402DNE with automatic duplexing It is tricky with auto duplex in as sometimes one wants single pages to print, each time one needs check off somewhere single page printing
Clerical
2019-02-18T19:00:00
Clean, crisp text. Output fast enough. Printed page looks beautiful.
bruce
2019-02-13T19:00:00
I bought this about a month ago it was a Pretty easy setup. When I purchased this from HP I asked the sales representative is there anything else I needed she told me I had toner and I should probably buy HP paper because that works best in the printer. I understood the toner was not a full cartridge, but would last me a while which was fine. When I try to set it up it did not have a printer cord. I bought a printer that needs a cord to connect in order to print. The salesperson should have told me I needed a cord. I would have purchased one and when I went to set the printer up I would have been ready to go. Instead I had to go out the next day and get a cord. The funny thing was, it was printed on the box, the printer comes with no cord. Very unhappy about the inconvenience and bad information. Additionally, it does not seem to print dark black crystal clear lettering. It is more of a gray opposed to a black look of the letters. Rather disappointing.
TV V.
2019-02-02T19:00:00
I bought this printer about a year ago. It was great at first. It printed a lot of paper work quickly. However, now it is saying that there is a jam, when there isn't, and it is completely unusable. I have been trying to use it for a month now to no success. Customer service absolutely sucks! I am on hold for an hour as if I have nothing to do, then I am not given any specific helpful feedback. If I could go back I would never waste my time. This is my second HP printer that has been a bust. My next printer will be from LITERALLY any other company. It is a shame that their products are this awful.
SCC123
2019-01-17T19:00:00
I previously had an HP 2100 laser jet. It was a great machine....Lasted more than 15 years. Actually it still worked when I retired it, but some of the plastic arms etc. were breaking down so I replaced it with a 402n. The speed is the most notable difference. the 402 is very fast. It could be a little quieter, but overall I'm very happy with it.
Jon44
2019-01-14T19:00:00
Needed B&W network printer to replace 10 year old HP P2015DN that failed to work via the network. The Pro M402 is much faster and its power save mode is nice. Have been using printer daily for 1 month with no problems.
R C.
2019-01-09T19:00:00
I bought this laser printer a few weeks ago and have been completely satisfied.
ssmmaacckk
2018-12-12T19:00:00
My last printer finally died, this new one has one feature I am not in love with, when the paper runs out I have to press the ok button twice for it to continue printing. The tray is also kind of flimsy. The toner is $120.. but that seems to be the way of the world for toners. I hope this one lasts me another 9 years like the last one did.
Mary K.
2018-10-03T20:00:00
Great replacement of the LaserJet 400m. I was very disappointed to find out that the 400m was no longer manufactured but then I found the M402n. It is a perfect replacement. Very easy to install and works perfectly. I do wish it came in black. I could only locate white.
Jules12
2018-08-20T20:00:00
We love our new printer! Compared to the printer that was replaced, this printer is the best. It was easy to set up and configure to our network. We also purchased the envelope feeder that attaches to the bottom. Beatiful!
Achiever
2018-08-07T20:00:00
This printer is fast and the quality is excellent. One draw back is the cost per page is pricey. The biggest drawback is that printing envelopes is almost useless. It does not have an automatic paper sensor so each envelope has to be put in manually - one at a time - and it is a huge time waster. Luckily I only purchased one for my busy law office as a test run. I will not be purchasing any more.
Patti T.
2018-07-02T20:00:00
I paid about $270.00 for this printer. It has performed OK. We now need a new black ink replacement cartridge. A genuine HP cartridge (#26A) lists for $130.00 at Office Depot. That is a rip off. From now on I will never buy an inkjet printer without knowing what a replacement ink cartridge costs. This is how HP works. This is not by accident. HP should list the price of a replacement ink cartridge in the printer marketing and advertising materials.
Ed_S
2018-06-25T20:00:00
The M402n is very fast and the printing is sharp. Very good purchase that I would highly recommend.
DavMz
2018-05-12T20:00:00
Every time I get ready to print a document, I have to provide instructions to print from Tray 2 and then I have to get up and hit "okay' before it will print simple WORD document. This causes a substantial lag in productivity; It's very frustrating.
rfbinhtown
2018-04-04T20:00:00
After loving and owning a HP 6600 for the past 4 years it died. I worked out my house and i use quick books, therefore I need a printer reliable and compatible with the program. I tried two other HP models like 4650 & 8720; and i was not able to print checks from quick books. The pro is that works great, but the con is that print only black and white. But it is super efficient.
MGARCIA
2018-03-26T20:00:00
busy accounting office and this printer keeps up fine... wish it came with expandable paper trays!
Big A.
2018-02-24T19:00:00
Easy to install and the printing capacity and cartridge levels gives you that extra edge to print a high volume. So far very dependable and easy to maintain.
Apokalis
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Browse our FAQ
No
No
As fast as 5.6 sec; As fast as 8.1 sec (100 V)
HP FastRes 1200
HP FastRes 1200, HP ProRes 1200, 600 dpi
Up to 80,000 pages
750 to 4000
Laser
2-line backlit LCD graphic display
1200 MHz
1 (black)
HP 26A Black LaserJet Toner Cartridge (About 3100 pages), CF226A; HP 26X Black LaserJet Toner Cartridge (About 9000 pages), CF226X
HP PCL 5, HP PCL 6, HP postscript level 3 emulation, direct PDF (v 1.7) printing, URF, PCLM, PWG
No
2
3
HP ePrint, Apple AirPrint, Morpria-certified, Google Cloud Print 2.0, Mobile Apps
1 Hi-Speed USB 2.0; 1 Host USB; 1 Gigabit Ethernet 10/100/1000T network
Standard (built-in Gigabit Ethernet)
1 Hi-Speed USB 2.0; 1 Host USB; 1 Gigabit Ethernet 10/100/1000T network
Embedded Web Server: password-protection, secure browsing via SSL/TLS; Network: enable/disable network ports and features, SNMPv1 & SNMPv2 community password change; HP ePrint: HTTPS with certificate validation, HTTP Basic Access Authentication, SASL authentication; Firewall and ACL; SNMPv3, 802.1X, Secure Boot
Windows 10 (32-bit/64-bit), Windows 8.1 (32-bit/64-bit), Windows 8 (32-bit/64-bit), Windows 7 (32-bit/64-bit): 1 GHz processor, 1 GB RAM (32-bit) or 2 GB RAM (64-bit), 400 MB available hard disk space, CD/DVD-ROM or Internet, USB or Network port; Windows Vista (32-bit): 1 GHz 32-bit (x86) processor, 1 GB RAM (32-bit), 400 MB available hard disk space, CD/DVD-ROM or Internet, USB or Network port
Windows XP (32-bit) SP2: Pentium 233 MHz processor, 512 MB RAM 400 MB available hard disk space, CD/DVD-ROM or Internet, USB or Network port; Windows Server 2003 (32-bit) (SP1 or greater); Windows Server 2003 R2 (32-bit), Windows Server 2008 (32-bit) (SP1 or greater): 1 GHz 32-bit (x86) processor, 1 GB RAM (32-bit), 400 MB available hard disk space, CD/DVD-ROM or Internet, USB or Network port
Windows XP (32-bit) SP2: Pentium 233 MHz processor, 512 MB RAM 400 MB available hard disk space, CD/DVD-ROM or Internet, USB or Network port; Windows Server 2003 (32-bit) (SP1 or greater); Windows Server 2003 R2 (32-bit), Windows Server 2008 (32-bit) (SP1 or greater): 1 GHz 32-bit (x86) processor, 1 GB RAM (32-bit), 400 MB available hard disk space, CD/DVD-ROM or Internet, USB or Network port
Windows OS compatible with In-Box Driver: Windows XP SP3 all 32-bit editions (XP Home, XP Pro, etc), Windows Vista all 32-bit editions (Home Basic, Premium, Professional, etc.), Windows 7 all 32 & 64-bit editions, Windows 8/8.1 all 32 & 64-bit editions (excluding RT OS for Tablets), Windows 10 all 32 & 64-bit editions (excluding RT OS for Tablets)
Windows OS compatible with Universal Print Driver (From HP.com): Windows XP SP3 32 & 64-bit editions (XP Home, XP Pro, etc.), Windows Vista all 32 & 64-bit editions (Home Basic, Premium, Professional, etc), Windows 7 all 32 & 64-bit editions, Windows 8/8.1 all 32 & 64-bit editions (excluding RT OS for Tablets), Windows 10 all 32 & 64-bit editions (excluding RT OS for Tablets)
Mac OS (HP Print Drivers available from HP.com and Apple Store): OS X 10.8 Mountain Lion, OS X 10.9 Mavericks, OS X 10.10 Yosemite; Mobile OS (In-OS drivers): iOS, Android, Windows 8/8.1/10 RT; Linux OS (In-OS HPLIP); Auto install: BOSS (3.0, 5.0), DEBIAN (6.0, 6.0.1, 6.0.2, 6.0.3, 6.0.4, 6.0.5, 6.0.6, 6.0.7, 6.0.8, 6.0.9, 6.0.10, 7.0, 7.1, 7.2, 7.3, 7.4, 7.5, 7.6), FEDORA (17, 18, 19, 20), LINUX MINT (13, 14, 15, 16, 17), SUSE LINUX (12.2, 12.3, 13.1)
Mac OS (HP Print Drivers available from HP.com and Apple Store): OS X 10.8 Mountain Lion, OS X 10.9 Mavericks, OS X 10.10 Yosemite; Mobile OS (In-OS drivers): iOS, Android, Windows 8/8.1/10 RT; Linux OS (In-OS HPLIP); Auto install: BOSS (3.0, 5.0), DEBIAN (6.0, 6.0.1, 6.0.2, 6.0.3, 6.0.4, 6.0.5, 6.0.6, 6.0.7, 6.0.8, 6.0.9, 6.0.10, 7.0, 7.1, 7.2, 7.3, 7.4, 7.5, 7.6), FEDORA (17, 18, 19, 20), LINUX MINT (13, 14, 15, 16, 17), SUSE LINUX (12.2, 12.3, 13.1)
128 MB
128 MB
Printer Administrator Resource Kit (Driver Configuration Utility, Driver Deployment Utility, Managed Printing Administrator); HP Web JetAdmin Software; HP Proxy Agent Software; HP Imaging and Printing Security Center; HP Utility (Mac); HP Device Toolbox
TCP/IP, IPv4, IPv6; Print: TCP-IP port 9100 Direct Mode, LPD (raw queue support only), Web Services Printing, HP ePrint, Apple AirPrint, Google Cloud Print 2.0, Mopria, FTP Print, IPP Print; Discovery: SLP, Bonjour, Web Services Discovery; IP Config: IPv4 (BootP, DHCP, AutoIP, Manual), IPv6 (Stateless Link-Local and via Router, Statefull via DHCPv6), SSL Security and Certificate management; management: SNMPv1, SNMPv2, SNMPv3, HTTP/HTTPS, Syslog, FTP FW Download
None
100-sheet multipurpose Tray 1, 250-sheet input Tray 2
150-sheet output bin
Manual(driver support provided)
Sheetfed
Tray 1: Letter, Legal, Executive, Oficio (8.5 x 13"), A4, A5, A6, B5 (JIS), Oficio (216 x 340 mm), 16K (195 x 270 mm), 16K (184 x 260 mm), 16K (197 x 273 mm), Japanese Postcard, Double Japan Postcard Rotated, Envelope #10 Envelope Monarch, Envelope B5, Envelope C5, Envelope DL, Custom Size, A5-R, 4 x 6 in, 5 x 8 in, B6 (JIS), 10 x 15 in, statement
Tray 2 & Tray 3: Letter, Legal, Executive, Oficio (8.5 x 13"), A4, A5, A6, B5 (JIS), Oficio (216 x 340 mm), 16K (195 x 270 mm), 16K (184 x 260 mm), 16K (197 x 273 mm), Custom Size, A5-R, 5 x 8 in, B6 (JIS), statement
Tray 1: 3 x 5" to 8.5 x 14"; Tray 2, 3: 4.13" x 5.85 to 8.5 x 14"
Paper (plain, EcoFFICIENT, light, heavy, bond, colored, letterhead, preprinted, prepunched, recycled, rough); envelopes; labels; transparencies
Tray 1: 16 to 46.6 lb; Tray 2, Optional 550-sheet Tray 3: 16 to 32 lb
Tray 1: 60 to 175 g/m; Tray 2, Optional 550-sheet Tray 3: 60 to 120 g/m
110-volt input voltage: 110 to 127 VAC (+/- 10%), 50/60 Hz (+/- 2 Hz); 220-volt input voltage: 220 to 240 VAC (+/- 10%), 50/60 Hz (+/- 2 Hz) (Not dual voltage, power supply varies by part number with #option code identifier)
Up to 40 ppm
591 watts (Active Printing), 6.1 watts (Ready), 2.8 watts (Sleep), 0.6 watts (Auto-On/Auto-Off, via USB connectivity), 0.1 watts (Shutdown or Off)
ENERGY STAR certified; Blue Angel; EPEAT Silver
59 to 90.5 Degree F (15 to 32.5 Degree C)
30 to 70% RH
15.0 x 14.1 x 8.5" (38.1 x 35.7 x 21.6cm)
Maximum: 15.0 x 25.0 x 9.5" (38.1 x 63.5 x 24.1cm)
18.9 lb (8.6kg)
888793328644
Very good quality printer
By Linda2016
I bought this printer to replace a beloved LaserJet 5MP that performed like a workhorse for 20 years. Although I was really attached to my old printer, this LaserJet Pro is winning me over: very fast and produces very good quality prints for my graphic design business.
Best little printer ever!!
By etaylor57
This is the best little printer ever for you black and white printing. This is the third one of this model our office has purchased. It is so easy to run a letterhead or envelope through it ! 4 women use and LOVE this printer - so that says alot :) Every time we finally have to replace it, we call the HP Store to be sure we got the correct replacement model because we like the functions of this printer so much, we don't care to purchase anything else.
Printing performance and robust security built for how you work. This capable printer finishes jobs faster and delivers comprehensive security to guard against threats. Original HP Toner cartridges with JetIntelligence give you more pages.
Fastest First Page Out
This printer wakes up and prints faster than the competition.
Fast Two-Sided Printing
Breeze through multipage documents with two-sided printing that's faster than the competition.
30% More Pages
Get more pages than ever before, using Original HP High-Yield Color Toner cartridges with JetIntelligence.
Helps Save Energy and Easily Manage Tasks
Print using less energy than competitors-enhanced by Original HP Toner cartridges with JetIntelligence.
Easy Mobile Printing
Print straight from your smartphone or tablet in just a few simple steps.
JetIntelligence: More. Pages, Performance, and Protection.
Original HP Toner cartridges with JetIntelligence are specially engineered to help your HP LaserJet Pro MFP M402 work faster and produce 30% more pages.