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Review Summary
2018-07-24T20:00:00
Industrial-grade in terms on speed, quality, and capacity. You really do get the colour ppm and first page out time that they advertise. Volume is very good.
nigelhenry
2015-05-05T20:00:00
Good machine, great color quality. Only problem is you have to manual turn paper for 2nd side printing, somehow miss that part on this printer and there is no changing it.
vjames
2015-04-27T20:00:00
My experience with HP laser printers over the past 35 years has been excellent. Unfortunately this printer has been a big disappointment. The page looks smeared when it prints I will definitely look at other brands for my next purchase
kopi
2015-04-27T20:00:00
My first "business" class HP printer purchase and couldn't be happier. Have owned for 3 months now and 2800 prints... no issues so far and running great, toner lasts a very long time and winning feature for me is that the printer lets you keep printing even when software says its empty (other than the OSD displaying a warning the printer doesn't force you to acknowledge/override the warning to keep printing) Will definitely look to HP for future printing needs
boltman
2015-04-27T20:00:00
This printer is fast and has very good print quality. We use it regularly, but not constantly, to print file copies of color photographs and documents with our letterhead. This printer is a perfect balance of good speed and quality for a reasonable cost.
Mark2
2015-04-27T20:00:00
Fast, quiet, and excellent print quality! We are thrilled with our new machine.
KBFS
2015-02-26T19:00:00
I bought this to replace an old Xerox Phaser 7300DN when it finally died. After careful consideration, I decided we no longer needed a tabloid size printer and decided on this M551dn. I plugged it in, set it up, networked it into our system and dtarted printing in about 25 minutes. We had a problem right away but a simple "Color Alignment Calibration" solved it... it's been running fine ever since. Also, a "Well Done" to Adorama for the quick, effortless sale and shipping!
JimD1050
2015-02-20T19:00:00
Well, so far, the first two we have are working perfectly. They can handle any printing task you throw at them. They have a 500 Sheet Tray STANDARD (so you can put in the whole ream of paper, smaller trays are so annoying) and they are much quicker than any of the other HP Lasers we have around the office. Double-sided is no issue, and works like a charm. The only thing I can say is that if you print on cheap paper, your output will look like you printed it on cheap paper. Better bonds work wonders (smoother faces on the paper make it look much better), and the glossy laser photo paper makes photo prints look awesome compared to any other laser I have ever worked with (HP, Brother, Xerox, Samsung, and Lexmark). The one thing the printer lacks is WiFi, so if you are looking for that, it's not here. Toner prices are inline with everything else, and the cartridges that come with the printer are FULL cartridges, not the startup ones some printers come with. Haven't had the chance to use refilled cartridges yet (and probably won't for a couple of months, the carts hold a lot of toner), but have talked with others that have and they have seen no issues. HP has a real winner on their hands with the 500 series!
DAVID H.
2014-07-30T20:00:00
This is the first enterprise printer I have ever purchased. Customer Service was really easy to use, the product selection process is well outlined online pricing was great and the product shipped immediately. The print quality is excellent and we will be using this printer hopefully for a good 10 years. I would highly recommend this printer to anyone who had high volume printing needs and didn't want to go outside to a printer.
lpliv
2014-06-21T20:00:00
This printer is excellent. It installed cleanly without any issues as a network printer on windows 8.1 and mac 10.6.8 and 10.7. The enclosed software disk was not necessary. We use it to produce draft copies for some art projects as well as a general office printer. It is not a fine art photography printer, but for less demanding projects - collage, mixed media,etc it is often more than adequate and really fast. It has worked well on a variety of paper media. The standard windows 8.1 drivers seem to be slightly better than the ones which come with the Photoshop Version I am using (especially for customizing for odd dimensions of paper), but there may be better drivers available; I haven't checked. This evaluation is based on 3 weeks of working experience with this printer.
4536
2014-05-24T20:00:00
We needed a high quality laser color printer for our double home office. The quality is superb, producing sharp, crisp publishable documents that make our business look as professional as the "big boys." I have no idea where this one was made, as it doesn't say, but I truly hope this printer works as long and hard as my USA made, 1998 model 4000TN (B&W), which is STILL running strong. One more thing: We purchased the single drawer model and then found the accessory drawer on Amazon for only $240. This made it far less expensive than the two drawer model. Get it while you can! (May 25, 2014)
David99
2014-04-09T20:00:00
Very impressive printer. Setup to network was smooth. Printing speed and quality is excellent. We upgraded from HP Laser 2055dn to get color for larger jobs. Make sure you plan ahead for location and space requirements. Printer is heavy and alternative paper slot opens out to the side. Also, know that paper goes in face down. So if you're ordering checks or preprinted forms that are numbered, get them in reverse order. I called HP and had all questions answered thoroughly before ordering.
CarrFarms
2014-03-18T20:00:00
HP M575DN . It took me three months to make a decision to purchase this unit. I made a great choice. I am extremely happy with this unit. I connected to my network with five PCs and two laptops . No complaint here works great..
Freddie39526
2014-03-17T20:00:00
I am impressed with the performance of the printer and quality of construction. The printer is very user friendly, easy setup, cartridge access, paper usage and display panel information. No difficulty in installing the printer in my 1ghz network. Another important feature is the standby mode with quick print recovery. Flexibility in paper type selection was an important feature as well as double sided printing.
Ignt
2014-01-12T19:00:00
This printer is fast and produces an excellent image. Network installation went fairly smoothly. I was able to install on one computer and share on the network, but would prefer the printer be a completely "network" computer, so that only the server needs to be on for anyone to use it. Perhaps I missed something during install.
katahdin
2013-12-31T19:00:00
This is the third or fourth laser jet I've owned, and the second or third HP laser jet. My previous printer was an HP-2200 and I was very happy with that printer. I also own an HP Photosmart All-In-One printer. I've owned this particular M551 printer for over a year. This is by far the least reliable HP printer I've had. It has lots of Tray 1 lifting errors for no apparent reason. I have to open the tray, jiggle everything, and hope the error goes away. There are jamming problems with tray 2. There is some error of this sort at least 20% of the time I try to print or even power-on. For now I think my plan is to limp along with this printer until one of the toner cartridges runs out and then scrap it. if it weren't for the reliability issue I would like this printer. My other comment is that I bought this printer on-line from HP and did not realize how big it is. For an enterprise environment the size is fine, but for a home office it's big. I had to buy a large printer pedestal. Next time I'll look for a smaller form factor.
edf63
2013-12-02T19:00:00
This is an outstanding printer. It is easy to setup - CAVEAT - this printer has a larger foot print than the HP 3600dn Color LaserJet it replaced. Two people are recommended for lifting as it weighs almost 80 lbs. Packaging allows for slide out. The printer will fit on a typical particle-board self assembly printer table. You will want clearance on the side for tray 1 envelopes, etc. and on the front to open tray 2 for paper. It holds an entire ream 500 sheets in the standard tray. Also, a 500 sheet output bin. Nice when printing multiple copies of books or long documents. Configuration is an easy straight-forward process. Just follow the directions. Power on, then connect your ethernet cable. USB is supported, although I did not need it. Easy to set a manual IP, or it defaults with an assigned IP address. Allows for printing from the internet. I did have an issue with the HP Connect, but was able to add my device. I expect it will work after my password issue with HP Connect is resolved. Speed is fantastic - as advertised! First page out in 11 seconds. Comes with a setup and driver disk . Allows for HP WebAdmin as a download. This unit has a tremendous amount of information with the embedded web server. Just type the device IP address into your browser and it is all there. Supplies, security, ePrint setup, and much, much more! The most extensive web menus I have seen with many years of experience and setup of other printers.
PunchCardCharlie
2013-11-26T19:00:00
this multifunction is work properly in large organization therefore we need to buy this product.
sediq
2013-11-11T19:00:00
I purchased this printer for home use so I don't have to be at work to print out contracts and emails. The printer is FABULOUS! The speed is great and print quality is beautiful. I think my printer is superior to the ones we have at work (I work at a mid-size company with $2B+ market cap). I am having some troubles with my VPN access, but IT is helping me sort that out. I purchased the JetDirect 2700W device to make it a wireless printer. It doesn't fit into the back USB slot and is in the front of our printer, but is working out just fine. I love the AirPrint capabilities and have been printing from my phone -- no problem. AMAZING. Hubby was reluctant to purchase thinking we didn't need to improve print quality. He is impressed compared to our junk/slow inkjet printer and now he is sold. Can't believe how fast first page comes out and full documents are printed (I regularly print documents > 100 pages).
PrintOLot
2013-10-17T20:00:00
I purchased this printer based upon the duty cycle specs. I was replacing an older HP on one of my Secretary's desks. This printer in massive and heavy. 82 pounds, give or take a little. Make sure you look at the physical dimensions when purchasing this unit. Otherwise, it feels and sounds like it should have excellent durability and longevity.
NorthlandAtty
2013-09-18T20:00:00
Laser Jet 500 color M551 has great capacity, terrific speed and expanded features, these include: remote access port, continuous internet support to maximize printing capabilities, easy digital readout, instant toner status, auto 2-sided printing ,prints both color and black and white in the same file and adjustable tray for envelopes and cards. M551 is a joy to use! esp. with large volumes.
June29
2013-09-05T20:00:00
I did a lot of research on color laser printers before picking this model, so my decision was not light-hearted. I demoed models from all the major companies and found this one to be the best in its class for the price. I use this printer for printing flyers on glossy paper, and unlike many laser printers out there, this one can handle all types of glossy paper with no problem. The auto-duplexing works quickly and doesn't jam which is another great feature I needed. The resolution and color look great, and it ships with FULL color ink cartridges, not starter packs like most printers. I installed it as a network printer and setup was a breeze! The only issue I encountered was my virus protection program had to be temporarily shut off in order for the setup to work. I'm very impressed by how quickly the first page prints out of sleep mode. I would definitely recommend this model.
Marketing
2013-09-03T20:00:00
Fast easy setup using instructions found online from HP site. The instructions sent with the unit were scetchy. The printer may not be appropriate for a print shop but for a busy small business it is quiet, fast and very reliable.
JonInLA
2013-07-16T20:00:00
For the last five years, I've used an HP 3600n Color Laser Jet Printer and was very satisfied with it. I upgrade every few years just to keep current on technology features, and this is the best printer yet! It is very quiet compared to my previous printer, prints much faster, and has been failure free. Set-up with both a Windows 7 machine and a Windows 8 machine was effortless and immediate. Even my iPad finds it on my home network and prints to it without any set-up at all. The toners have more page printing capacity than my previous printer. The HP LaserJet Enterprise 500 color Printer M551n is definitely worth the upgrade.
ProfessionalConsultant
2013-06-12T20:00:00
I have several empoyees threatening to quit over this wonderful printer. It has never worked right from day one. We have had numerous callls with our IT people and it still stays in configuration mode for twetny minutes every time you print or scan.
Green1952
2013-02-19T19:00:00
Just purchased this printer. It works great, I would recommend it to anyone looking for a color laserjet. The price is a real bargin (see discussion below). However, I'm going to be picky picky. The drivers for the Mac (OX 10.6.x) are wanting. Some applications do not use the duplex, two-sided printing. That works (mostly) with MS Word and Acrobat. It would be great if HP would post those appications that do not print in the duplex mode. The colors from this mode are not as true as my $100 HP inkjet. Pantone maroon prints a little darker, almost black, on this printer out of the box. Possibly this is an issue with any laserjet using this technology (versus something like the inkjets or the Xerox Phaser wax-based technology). Now the price point. Here's a fact. the printer is priced currently at $899. If you purchase the cartridges, all five, you pay $1096. Even if you include the 10% discount, the cost of the cartridges are more than the cost of a new printer!! Really? So, if you purchase this printer, instead of buying toner, just buy a new printer when the cartridges expire. You'll save money, and you get new fusers, which are also very expensive!
Rexx2
2013-02-04T19:00:00
We use this printer for a small church to make the bulletins for each Sunday. Outstanding quality and easy to use even for a beginner.
JERRY B.
2013-01-22T19:00:00
The only negative was I thought we were getting a wireless unit. However, quick call to customer service (talked with an agent immediately) and realized we needed an ethernet connection. Installed the ethernet and were off and printing. We bought HP because we've had a 2200D for more than 10 years. It still works dependably (use it now for smaller jobs). It is also very slow in printing pdfs. The new one is much faster. Color separation is excellent. So far after two weeks the 550 is highly recommended.
Fishingman
2013-01-10T19:00:00
it has its own tablet its sexy
BeastMachine
2013-01-06T19:00:00
I really like this printer, but quite frankly am surprised that a printer of this cost does not support legal paper. I thought the specs I read online indicated that it did, but does not right out of the box. It is very fast on duplexing and prints nice quality color. A little noisy, but does the job. Not sure how the toner will last, but I do know the replacement toner is expensive.
jaycee1444
Great Printer
By boltman
My first "business" class HP printer purchase and couldn't be happier. Have owned for 3 months now and 2800 prints... no issues so far and running great, toner lasts a very long time and winning feature for me is that the printer lets you keep printing even when software says its empty (other than the OSD displaying a warning the printer doesn't force you to acknowledge/override the warning to keep printing) Will definitely look to HP for future printing needs
Great printer easy to use
By pctech
The department we purchased this for is really enjoying this printer and its ease of use. They do a lot of printing and usually need some help and I have hardly heard a word! The only thing lacking that we have discovered would be the ability to print a LARGE number of envelopes at at time. There is no add-on envelope feeder with this printer. All else is great.
Produce many high-quality prints fast and easy with the new HP 500 M551dn LaserJet Enterprise Color Printer. Make as many as 75,000 pages of quality, 1200 x 1200dpi resolution, results per month with this LaserJet printer. It offers fast printing delivery, 33ppm for both black and colored results with an 11-second delay per page to prevent ink smudging. The HP 500 M551dn LaserJet Enterprise Color Printer can store copies of your prints in its 1024MB memory and allows online networking with an Ethernet connection and device integration via USB. Whether it be letter, legal, executive, statement, double postcard, or monarch, this HP 500 M551dn LaserJet Enterprise Color Printer can print in varying sizes.