2025-01-16T19:00:00
Rated 1 out of 5
Bad experience with HP refund process.
The printer delay printing. I had to wait for over 10 minutes to print. When I call the tech department, they tried to help, but the printer is not working. They could not help and suggest that I return. I was then transferred to refund department. They issued return coversheet and I dropped it off at FedEx. It has been over two weeks and I am still waiting for my refund.
Naji A.
Originally posted at
2024-10-30T20:00:00
Rated 1 out of 5
Printer did not even work from day one. They sent us a new fuser and it still did not work.
Never buy refurbished!
Melissa S.
Originally posted at
2023-11-12T19:00:00
Rated 1 out of 5
HP has fallen
Very disappointed, would rate zero stars if that were an option. We have run multiple HP laser printers for decades, it is very unfortunate the quality has now fallen so low. Cheap, flimsy plastic parts and this printer reports an unclearable jam and will not function. Support was a nightmare. Disconnected multiple times during support calls. Support techs placed me on multiple +20 minute holds, I spent over 3 hours with no satisfactory resolution and ultimately returned it for a full refund. Support is obviously outsourced to foreign call centers with very difficult to understand poorly spoken english.
Going to look at Canon printers.
Lawyer10
Originally posted at
2023-10-12T20:00:00
Rated 5 out of 5
Good Quality
Good Quality
FedBoy
Originally posted at
2023-02-27T19:00:00
Rated 3 out of 5
Slow performance
A bit slow on large jobs
Water U.
Originally posted at
2021-04-07T09:19:19
Rated 4 out of 5
General Manager
Got it and it worked for 14 days and broke now I have to go through the hasel of returning and getting a new sent out to me,
Monte G.
2020-12-29T19:00:00
Rated 5 out of 5
Easy installation
We were able to get it installed and upgraded into our system in less then 2 hours. Works great.
mountaincarol
Originally posted at
2020-11-11T19:00:00
Rated 4 out of 5
Billing Manager
Great printer for our small business that prints a lot. This printer is fast and handles my accounting/billing print jobs well.
S P.
Originally posted at
2020-11-11T19:00:00
Rated 3 out of 5
meh- fair to middle review
meh- unimpressed- slow and not the steady kind of slow
Anita G.
Originally posted at
2020-06-29T20:00:00
Rated 1 out of 5
The bad rating is because of HP Sales, etc.,
Called and ordered but did not get what I thought and was led to believe I was getting. No manual or anything telling you how to work this and after paying a lot of money to have installed and several people later found out why it would not do what it was supposed to do. HP was told what I wanted and even after it arrived and had to have HP Technical re set it up, the issue of why and how to use my "Printer, Copier" was skirted around and I was not told the truth. I let everybody know up front I WAS NOT A TECHIE. I do not know really if this is a good printer or not. After almost a month finally got it to print but have no idea what this machine is capable of.
AnnieBird
Originally posted at
2020-05-24T20:00:00
Rated 3 out of 5
kind of cheaply made
the plastic parts are fragile. This printer is not as well made as my model 4520 and I seriously doubt it will last half as long.
GTCorbin
Originally posted at
2020-04-19T20:00:00
Unlike my HP 4000 I cannot get the drawer #1 to print automatically. Everything is manual. Can you give some directions how the change this problem?
RonLL
Originally posted at
2020-03-17T20:00:00
The printer I bought was a lemon and the technician was not able to fix anything and it was under warranty, HP support was not very helpful in resolving the issue .
The money I spent 700$ on this printer and now it is garabe.
What a waste of my time and money, will not buy anything from HP again.
Neil
Originally posted at
2020-01-16T19:00:00
Rated 5 out of 5
Great Workhorse printer
We have five of these m600 series printers in our store printing invoices. They always perform flawlessly. It would be nice if we didn't need a different toner for each printer though.
wcss
Originally posted at
2020-01-13T19:00:00
Rated 5 out of 5
Excellent Printer
Good functioning printer. Easy to set-up! Very good price and fast shipping.
BigRed1949
Originally posted at
2019-10-27T20:00:00
Rated 4 out of 5
So far so good
I replaced a hp laser 4200. I’ve had trouble getting the setup right as the touch display is difficult to use and getting the right setting for print quality. Other than that I’m happy with it.
Michelle4184
Originally posted at
2019-06-15T20:00:00
Rated 1 out of 5
Hp printer 607
Hp printer m607 very very bad dont like hp 600 /601/604/605
Haider A.
Originally posted at
2019-06-12T20:00:00
Rated 5 out of 5
Very dependable printer.
I bought this printer to replace another HP LaserJet printer that had given us 10 years of heavy duty printing without a glitch so it was a no brainer to continue buying HP brand laser printers. This new one is faster, quieter and cooler. I am looking forward to a very long and satisfying relationship.
JJSM
Originally posted at
2019-04-24T20:00:00
Rated 1 out of 5
Enterprise printer without the features
It's sad that this is labeled an "Enterprise" printer, but does not have a duplexer, and it will not accept high capacity toner. No reason why it can't, except for the extra lid plastic that prevents you from closing the toner lid if you insert a large toner. Marketing, not engineering drives this model.
LabMan
Originally posted at
2019-04-17T20:00:00
Rated 5 out of 5
Value purchase
I have always bought HP printers. This is the fifth one I have purchased and they always give me good service. I use them in my tax practice and run about 600 pages a day for about 10 weeks. Well above the max per month for sure. I believe that the model M607 I purchased will handle the load for the next 3 to 4 years without any problems.
Houlihan
Originally posted at
2019-01-03T19:00:00
So far I enjoy the product. It was a little tricky getting the preferences set up the way I like them but once that was done its been smooth sailing. Fast and quiet printing.
AccountingEtc
Originally posted at
2018-12-25T19:00:00
Rated 1 out of 5
Expensive repair required after 14 months
Purchased 14 months ago, did not install right away - logic board died after 14 months, did not have extended warrantee and was out of luck. HP does not stand behind their products!
tfal
Originally posted at
2018-09-27T20:00:00
Rated 1 out of 5
Very Disappointed
We have 20 HP M605, and bought this for an expansion project. The new printer has Windows CE embeded for the display, it is slow and complicated. The menu system is terrible with way too many extra clicks to complete a configuration. The printer is fast and supports font cartridges, but at the cost of a confusing interface for the users and way bad menu system
LiveAtWOT
Originally posted at
2018-08-28T20:00:00
Rated 2 out of 5
Not good!
We've been using HP printers the past 30 years at the shop and this model M607n has been the crappiest one we've ever had.
The design is flimsy. The control panel user interface is so complicated, hard to understand, hard to use. You probably need to take a course in order to use it. Why can HP just keep it simple for non-tech people know how to maneuver it?
The paper tray - you have to use both hands to open the tray. We use it for 3 months, it starts picking up more than 1 piece at a time which causes jamming.
When the paper is out, I have to restart the computer for it to read the printer again or else the computer keeps thinking Out of Paper even though it's been loaded.
When you accidentally print a wrong batch, it's not easy to cancel current job on the printer so it stops wasting paper. You either hit the power button or pull the paper tray.
Those are the few issues we have with this model. The older HP printers we had were great and easy to use, reliable, durable.
LilburnGA
Originally posted at
2018-08-15T20:00:00
Rated 2 out of 5
CAUTION!!!! ONLY ONE TRAY!!
Second 'tray' is not a 'tray' it is a FEEDER and only holds 100 sheets
ElizabethL
Originally posted at
2018-03-04T19:00:00
Rated 1 out of 5
Jammed printing first print. Jammed everytime.
First print jammed. Second print jammed. We couldn't get it to print without jamming. Returning!
PBFNG
Originally posted at
2018-02-14T19:00:00
OK. Add'l tray not available. Was told I could order in a week and that was a month ago.
SmBizAccounting
Originally posted at
2018-02-12T19:00:00
Rated 1 out of 5
Software problems
Do not buy this printer. There is a software problem that you will need to call tech support to fix. HP knows about the problem, but will not fix it. It did not work on our network either, so it was returned. I cannot believe HP is selling printers like this......
Larry458italia
Originally posted at
2018-02-09T19:00:00
Rated 1 out of 5
Printer is very slow when printing to IP address
I was not able to set up printer on USB using Windows 7
Olga1835
Originally posted at
2018-02-01T19:00:00
Rated 5 out of 5
Good laser printer
We added a new computer to our office, so we added a M607 also. It works well and was easy to set up just like our older models of the same type.
PDX56
Originally posted at
