HP LaserJet Pro MFP M428fdw Monochrome Wireless Duplex Laser Printer, 38ppm, 1200x1200 dpi, 250 Sheet Standard Input Tray, Dual-Band Wi-Fi - Print, Copy, Scan, Fax, Email

SKU: IHPM428FDW

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Q&A

Questions & Answers

Shopper : Why Did You Choose This?SHANE H : bought beforeDARYL T : HP reliability and quality.STEVEN B : Ease of UseRYAN S : Already have several in my fleet.LANGDON C : value, review, range of utilityCHRIS R : because I needed a printer

Reviews about this item

Review Summary

2023-07-15T20:00:00

Rated 1 out of 5

Need to Replace toner when it is at 20% Remaining!!!!

I have owned previous HP Laser Jet Pro Printers and LOVED Them. I am in shock that HP has it set up so that when your ink gets low (20% remaining) it squeals to the point that you think a gear is grinding or? I have to say I believe this is on purpose. The old printers you could continue to print for a month and didn't have to replace even when it said it was empty. Now you need to replace toner ink months before empty. A set of Toner cartridges are $289 for HP version(Don't use fake version) . I went from a huge HP fan to think a bit before purchasing from them now.

DebbieG13

2023-03-31T20:00:00

Rated 5 out of 5

Love it

Very easy to operate

Robin T.

2023-02-21T19:00:00

Rated 5 out of 5

Great printer Great price

We use this printer to print and scan between 5 people in the office. We brought a new one because they are great and better than the other printers we have.

Liberty S.

2023-02-17T19:00:00

Rated 5 out of 5

Great product at a great price

Great refurbished printer. I have several others that we bought new and was impressed with their durability and ease of maintaining and use. So when I needed another I decided to try refurbished. I would definitely recommend this product from this seller ina terms of price and quality.

Ehall1972

2023-02-12T19:00:00

Rated 5 out of 5

Works great! We don't use the wireless now, but we may in the future.

Perfect for our business needs. I don't have to connect to a HP account.

Doug221

2023-02-11T19:00:00

Rated 2 out of 5

Not user friendly

Setting up the printer to scan requires install of HP software that is NOT plug and play easy. More trouble than it is worth when spending this kind of money.

KevinWh

2023-02-04T19:00:00

Rated 5 out of 5

Work Great

Works great. I replay a HP inkjet printer that was very disappointing failed after two year and with HP ink program it made things worse due to software glitches what happened. This laser jet has been working very well so far had about 7 months we have used heavily. So far so good.

NTSMA

2023-01-19T19:00:00

Rated 3 out of 5

Decent Printer, but Fails to be Consumer or Environmentally Friendly

This printer works fine for a small office environment. I absolutely despise that it uses a different toner cartridge than the outgoing model (M426) and the model that replaces the M428 will surely use yet another cartridge. It's a shady business tactic that HP has been enjoying for years.

BruceWithToner

2022-12-25T16:03:33

Rated 5 out of 5

easy setup and easy printing air print is definitely smooth!

easy setup and easy printing air print is definitely smooth!

DAVID H.

2022-12-16T19:00:00

Rated 4 out of 5

Very good print quality but awkward design

Print quality is very good and fast however, the location of the digital pad makes it awkward to make selections for right handed people and a very small space to get your hand in to retreive the copies.

Lorna C.

2022-11-07T19:00:00

Rated 1 out of 5

Network and Fax Failed

Not a cheap printer to last only 1 year. Network and fax board stopped working. Tough to find a repair facility that will take printers.

Spider13

2022-11-01T20:00:00

Rated 5 out of 5

Good as new

We have been using this device for a while. The refurbished works just like new. Happy with our purchase.

mhough6229

2022-09-07T20:00:00

Rated 1 out of 5

AWFUL

Product was not working out of the box/ Support was AWFUL!

Liz D.

2022-09-01T20:00:00

Rated 5 out of 5

Excellent for the Price

I love this printer especially the double side printing feature that comes as defaults. Set-up was pretty easy but for the networking that took a little bit more time. Good for the price!

Prince C.

2022-08-28T20:00:00

Rated 5 out of 5

Quick print

Prints very quickly and fast. Ive had several HP all in ones and this one is b y far the fastest

GRTalley

2022-08-10T20:00:00

Rated 5 out of 5

Good stuff.

To use all the features, allocate about 45 minutes for setup. Good all around machine with fast scanning and printing. $100 less and it would be a no-brainer.

TP C.

2022-06-22T20:00:00

Rated 1 out of 5

DO NOT BUY

super hard to get things to scan, and hp will charge you to help you figure it out

ME C.

2022-06-19T20:00:00

Rated 3 out of 5

Single Checks will not Print!

The speed and quality are good. The printer cannot print single checks. You will either have to throw them away or order a pack of forms leaders. I strongly suggest ordering the additional paper tray with 500 page capacity.

BRojas

2022-06-18T20:00:00

Rated 2 out of 5

surprised & disappointed

The feeder is not working and stuck , where do i contact ?

VeeL

2022-06-16T20:00:00

Rated 4 out of 5

Good printer and scanner

It works well and HP Smart is easy to use. My only problem is the connection to the Wi-Fi. It disconnects ofter and I am no longer able to reconnect it although I know how to do it. I have done it often and it worked but now, it no longer works. I have the same router and the same printer since 2 years. the Test report says that the printer does not speak the same language as the router. It used to work. I am not able to find HP Support. They make me do and redo the same thing that is not working.

Belidom

2022-06-14T20:00:00

Rated 4 out of 5

Very good printer

easy to set up and quality printing - a little pricey at the moment

LaredoMan

2022-06-02T20:00:00

Rated 3 out of 5

Imperfect install

not simple install; still can't use keypad, only smart app works to scan and print

BeLT

2022-05-28T20:00:00

Rated 5 out of 5

HP Laserjet Pro MFP

Excellent purchase. Easy setup and very reliable. I liked it so much that I purchased for home office.

Miss I.

2022-05-15T20:00:00

Rated 1 out of 5

Makes a nice paperweight

I bought this a couple of months ago and after fighting to get it to function properly since then I'm ready to throw it in the dumpster. I'm not sure if it's the hardware or software or both that's at fault, but it simply can't handle any task greater than printing a few pages from a word doc in black and white. Literally anything more complicated than that takes half an hour of trial and error. Either the printer is "offline," or it can't detect the paper, or it can't feed the paper, or it feeds the paper and doesn't print, or it feeds the paper and prints and the ink is smeared all over, or the orientation is opposite of what I selected, or...well, you get the picture. Would I recommend this product to a friend? No, I wouldn't recommend it to my worst enemy.

JeffA7435757

2022-05-06T20:00:00

Rated 4 out of 5

Scanner limitation

Can use software on computer to use the scanner option but cannot scan from the printer window function. Contacted online help chat and was told it's one or the other not both. Unfortunate as it would be very useful to sometimes use the printer window to scan to an email.

Kasmith

2022-05-03T20:00:00

Rated 5 out of 5

Really Great Printer!!!

I have had this printer for about two years now, and it has not failed me since. The print looks lovely, and it is easy to use. Really happy with this printer.

Matyas7890

2022-05-01T20:00:00

Rated 5 out of 5

Best Printer I ever had

Super fast and easy to set up, Love it. Ink is pricey though

Frank123

2022-05-01T20:00:00

Rated 5 out of 5

Nearly 500,000 pages printed..

... and still going strong! I have not had to change any components and this printer is still working beautifully! I am a loan signing agent and I use it quite frequently for printing and scanning documents.

NotaryNow2020

2022-04-14T20:00:00

Rated 3 out of 5

Not as reliable as I would like it to be.

Not reliable. Scanner is a PROBLEM. Thinking about replacing it.

KEBD

2022-03-18T20:00:00

Rated 5 out of 5

Very happy with this printer for our small office.

It works great. We added the optional paper tray. Highly recommend.

R P.

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HP LaserJet Pro MFP M428 Specifications

Functions

Functions

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  • Functions

    Print, Copy, Scan, Fax, Email

  • Duplex print options

    Automatic (default)

  • Print speed

    Black (A4, normal): Up to 38 ppm
    Black (letter, normal): Up to 40 ppm
    Black (A4, duplex): Up to 31 ipm
    Black (letter, duplex): Up to 33 ipm

  • First page out

    Black (A4, ready): As fast as 6.3 sec
    Black (A4, sleep): As fast as 8.8 sec

  • Print technology

    Laser

  • Print resolution

    Black (best) Fine Lines (1200 x 1200 dpi); Black (normal) Normal (native 600 x 600 dpi; enhanced up to 4800 x 600 dpi); Black (fine lines) Fine Lines (1200 x 1200 dpi)

  • Print resolution technology

    HP FastRes 1200, HP ProRes1200, Economode

  • Print cartridges number

    1 (black)

  • Standard print languages

    HP PCL 6, HP PCL 5c, HP postscript level 3 emulation, PDF, URF, Native Office, PWG Raster

  • Printer management

    HP Printer Assistant, HP Utility (Mac), HP Device Toolbox, HP Web JetAdmin Software, HP JetAdvantage Security Manager, HP SNMP Proxy Agent, HP WS Pro Proxy Agent, Printer Administrator
    Resource Kit for HP Universal Print Driver (Driver Configuration Utility - Driver Deployment Utility - Managed Printing Administrator)

  • Scan technology

    Type: Flatbed, ADF; Technology: Contact Image Sensor (CIS)

  • Scan speed

    Normal (A4): al (A4): Up to 29 ppm/46 ipm (b&w), up to 20 ppm/34 ipm (color)

  • Scan resolution

    Enhanced: Up to 1200 x 1200 dpi; Hardware: Flatbed (Up to 1200 x 1200 dpi); ADF (Up to 300 x 300 dpi); Optical: Up to 1200 x 1200 dpi

  • Digital sending standard features

    Scan to email with LDAP email address lookup, Scan to network folder, Scan to USB, Scan to Microsoft SharePoint, Scan to computer with software, Fax archive to network folder, Fax archive to email, Fax to computer, Enable/disable fax, Quick Sets

  • Color scanning

    Yes

  • Scan Size

    Flatbed: 8.5 x 11.7" (216 x 297mm); ADF: 8.5 x 14" (216 x 356mm)

  • Scan input modes

    Front-panel scan, copy, email, or file buttons; HP Scan software; and user application via TWAIN or WIA

  • Scan file format

    PDF, JPG, TIFF

  • Copier smart software features

    Instant-on copy; Duplex copy (2-sided to 2-sided option of "book-style" or "flip style"); up to 999 multiple copies; Scan once print many; Collation; Reduce/enlarge from 25 to 400% (custom page size presets, binding margin, and two pages to one page); Fit to page; Brightness (lighter/darker); Quality (draft/normal/best); ID copy; Enhancements (optimize for content with presets: none, text, photo, mixed); Copy preview (scan glass only)

  • First copy out

    Black (A4): ack (A4): As fast as 7.2 sec; Black (A4, sleep): As fast as 9.5 sec; Black (letter): As fast as 6.8 sec; Black (letter, sleep): As fast as 9.1 sec

  • Copy resolution

    Color (text and graphics): Up to 600 x 600 dpi

  • Max no of copies

    Up to 999 copies

  • Copier resize

    25 to 400%

  • Copier settings

    ID Copy; Number of copies; Resize (including 2-Up); Lighter/Darker; Enhancements; Original Size; Binding Margin; Collation; Tray Selection; Two-Sided; Quality (Draft/Normal/Best); Save Current Settings; Restore Factory Defaults

  • Fax speed

    33.6 kbps / 3 sec per page

  • Fax memory

    Fax memory (A4): y (A4): Up to 400 pages
    Fax memory (letter): Up to 400 pages

  • Fax resolution

    Black (best): Up to 300 x 300 dpi (halftone enabled); Black (standard): 203 x 98 dpi; Black and white (fine): Up to 203 x 196 dpi; Black photo grayscale: 300 x 300 dpi (halftone)

  • Fax Features

    Auto fax reduction supported: Yes; Auto-redialing: edialing: Yes; Fax delayed sending: ed sending: Yes; Distinctive ring detection supported: Yes; Fax forwarding supported: Yes; Junk barrier supported: Yes, CSID matching only (Caller ID not supported); Maximum speed dialing numbers: peed dialing numbers: Up to 120 numbers; PC interface supported: Yes, only for sending; Fax polling supported: Yes (receive only)

  • Fax smart software features

    Permanent fax memory backup; Auto fax reduction; Auto redialing; Delayed sending; Fax forwarding; TAM interface; Junk barrier; Distinctive ring detection; Cover page; Block fax; Billing codes; Save and load; Fax activity reports; Dial prefix setting; Print fax log; HP Digital Fax

Connectivity

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  • Standard connectivity

    1 Hi-Speed USB 2.0; 1 rear host USB; 1 Front USB port; Gigabit Ethernet LAN 10/100/1000BASET network; 802.11b/g/n / 2.4 / 5 GHZ Wi-Fi radio

  • Mobile printing capability

    Apple AirPrint; Google Cloud Print; HP ePrint; HP Smart App; Mobile Apps; Mopria Certified; Roam capable for easy printing; Wi-Fi Direct Printing

  • Wireless capability

    Yes, built-in dual-band Wi-Fi; Authentication via WEP, WPA/WPA2, WPA Enterprise; Encryption via AES or TKIP; WPS; Wi-Fi Direct; Bluetooth Low-Energy

  • Network capabilities

    Yes, via built-in 10/100/1000Base-TX Ethernet, Gigabit; Auto-crossover Ethernet; Authentication via 802.1X

  • Memory

    Standard: 512MB DDR; 512MB Flash; Maximum: Maximum: 512MB DDR; 512MB Flash

Hard disk

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  • Hard disk

    No

Processor speed

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  • Processor speed

    1200 MHz

Duty cycle

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  • Duty cycle (monthly)

    Up to 80,000 pages; Recommended monthly page volume: 750 to 4000

Paper Handling

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  • Input

    100-sheet tray 1, 250-sheet input tray 2; 50-sheet Automatic Document Feeder (ADF)

  • Output

    150-sheet output bin

  • Media types

    Paper (plain, EcoEFFICIENT, light, heavy, bond, colored, letterhead, preprinted, prepunched, recycled, rough); envelopes; labels;

  • Media weight

    Tray 1: 60 to 175 g/sq. m ; tray 2, optional 550-sheet tray 3: 60 to 120 g/sq. m

  • Media Sizes Custom

    Tray 1: 3 x 5 to 8.5 x 14" (76.2 x 127 to 215.9 x 355.6mm); Tray 2, 3: 4.13 x 5.85 to 8.5 x 14" (104.9 x 148.59 to 215.9 x 355.6mm)

Systems

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  • Compatible operating systems

    Windows Client OS (32/64 bit), Win10, Win8.1, Win 8 Basic, Win8 Pro, Win8 Enterprise, Win8 Enterprise N, Win7 Starter Edition SP1, UPD Win7 Ultimate, Mobile OS, iOS, Android, Mac, Apple macOS
    Sierra v10.12, Apple macOS High Sierra v10.13, Apple macOS Mojave v10.14, Discrete PCL6 Printer Driver

  • Minimum system requirements

    PC:2 GB available hard disk space, Internet connection, USB port, Internet browser. Mac: 2 GB available hard drive space, Internet connection or USB port

Security Management

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  • Security management

    Secure Boot, secure firmware integrity, runtime code integrity, password protect EWS, secure browsing via SSL/TLS 1.0, TLS 1.1, TLS 1.2; IPP over TLS; Network: enable/disable network ports and features, unused protocol and service disablement, SNMPv1 & SNMPv2 community password change

  • Security management (Contd.)

    HP ePrint: HTTPS with certificate validation, HTTP Basic Access Authentication, SASL authentication; LDAP authentication and authorization; Firewall and ACL; control panel lock, certificates configuration, UPD PIN printing, Syslog, signed firmware, administrator settings, access control SNMPv3, 802.1x wireless authentication (EAP-TLS, LEAP, and PEAP), authentication via WEP

  • Security management (Contd..)

    WPA/WPA2 Personal, WPA2-enterprise wired; encryption via AES or TKIP; Encrypted data storage; Secure data erase; Automatic firmware updates; Secure Encrypted Print via optional job storage, Compatible with optional HP JetAdvantage Security Manager, IPPS

Fonts and typefaces

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  • Fonts and typefaces

    84 scalable TrueType fonts

Control panel

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  • Control panel

    2.7" Color Touchscreen

Display

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  • Display

    2.7" (6.86 cm) intuitive color touchscreen (CGD)

Energy efficiency compliance

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  • Energy efficiency compliance

    ENERGY STAR qualified; EPEAT Silver; CECP; Blue Angel RAL-UZ 205

ENERGY STAR Qualified

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  • ENERGY STAR Qualified

    Yes

  • Power

    Power supply type: Internal (Built-in) power supply; Power supply required: 110-volt input voltage: 110 to 127 VAC (+/- 10%), 50/60 Hz (+/- 2 Hz); 220-volt input voltage: 220 to 240 VAC (+/-10%), 50/60 Hz (+/- 2 Hz) (Not dual voltage, product varies by part number with # Option code identifier); Power consumption: 510 watts (active printing), 7.5 watts (ready), 0.9 watts (sleep), 0.9 watts (Auto Off/Wake on LAN, enabled at shipment), 0.06 watts (Auto-off/Manual-on), 0.06 (Manual Off); Typical El

Acoustics

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  • Acoustics

    Acoustic power emissions: 6.7 Bel(A) (Printing at 38 ppm) ; Acoustic power emissions (ready): Inaudible ; Acoustic pressure emissions bystander (active, printing): 53 dB(A) ; Acoustic pressure emissions bystander (ready): Inaudible

Environmental ranges

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  • Environmental ranges

    Operating temperature range: 15 to 32.5 Degree C ; Recommended operating temperature: 17.5 to 25 Degree C ; Operating humidity range: 10 to 80% RH (non-condensing) ; Recommended operating humidity range: 30 to 70% RH

Safety approvals and requirements

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  • Safety approvals and requirements

    IEC 60950-1:2005 +A1:2009+A2:2013/EN 60950-1:2006 +A11:2009+A1:2010+A12:2011+A2:2013; IEC 60825-1:2014/EN 60825-1:2014 (Class 1 Laser/LED Product); IEC 62479:2010/EN 62479:2010

Supported Network protocols

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  • Supported Network protocols

    TCP/IP, IPv4, IPv6; Print: TCP-IP port 9100 Direct Mode, LPD (raw queue support only), Web Services Printing, HP ePrint, Apple AirPrint , Google Cloud Print 2.0, Mopria, IPP Print; Discovery: SLP, Bonjour, Web Services Discovery; IP Config: IPv4 (BootP, DHCP, AutoIP, Manual), IPv6 (Stateless Link-Local and via Router, Statefull via DHCPv6), SSL Security and Certificate management; Management: SNMPv1, SNMPv2, SNMPv3, HTTP/HTTPS, Syslog, FTP FW Download

Dimensions

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  • Dimensions

    16.5 x 15.35 x 12.7" (420 x 390 x 323mm)

  • Weight

    27.77 lb (12.6kg)

  • UPC Code

    192018915107

9 Accessories for HP LaserJet Pro MFP M428fdw Monochrome Wireless Duplex Laser Printer, 38ppm, 1200x1200 dpi, 250 Sheet Standard Input Tray, Dual-Band Wi-Fi - Print, Copy, Scan, Fax, Email

  • All Accessories (9)
  • Paper Tray (1)
  • Toner Cartridge (2)
  • Copy Paper (1)
  • Cables & Adapters (5)

About HP LaserJet Pro MFP M428

FEATURED REVIEWS

Really Great Printer!!!

By Matyas7890

I have had this printer for about two years now, and it has not failed me since. The print looks lovely, and it is easy to use. Really happy with this printer.

HP Laserjet Pro MFP

By Miss I.

Excellent purchase. Easy setup and very reliable. I liked it so much that I purchased for home office.

Winning in business means working smarter. The HP LaserJet Pro MFP M428 is designed to let you focus your time where it's most effective growing your business and staying ahead of the competition.

Dynamic security enabled printer. Only intended to be used with cartridges using an HP original chip. Cartridges using a non-HP chip may not work, and those that work today may not work in the future.

Today's businesses are always on, and always connected. Choose an MFP that can keep up with how you actually work, collaborate, and get things done.

• Scan files directly to Microsoft SharePoint, Google Drive, Dropbox, email, USB, and network folders.
• Help save time by automating all the steps in a complicated workflow via a 1 button shortcut.
• Print wirelessly even without the network, stay connected with dual band Wi-Fi and Wi-Fi direct.
• Print effortlessly from any device, virtually anywhere, to any HP printer-securely through the cloud.

You have enough to worry about each day. It's easy to accomplish what you need-and exceed your own expectations-with a streamlined MFP that's made for simple use.

• Set up this MFP fast, and easily manage device settings to help increase overall printing efficiency.
• Tackle tasks quickly and easily-with the simple intuitive 2.7" (6.8cm) color touchscreen.
• Print Microsoft office docs and pdfs right off your USB drive.
• Avoid interruptions with an HP LaserJet MFP designed to be streamlined for maximum productivity.

HP Print Security isn't just about securing printers. It's about helping to secure your network with real-time threat detection, automated monitoring, and software validation-designed to detect and stop an attack as it happens.

A suite of embedded security features help protect your MFP from being an entry point for attacks.
• Help ensure the security of confidential information with optional PIN/Pull printing to retrieve print jobs.
• Thwart potential attacks and take immediate action with instant notification of security issues.
• Optional HP JetAdvantage Security Manager lets simply and efficiently secure your fleet of printers

Business is all about resource management, and finding efficiencies is everyone's responsibility. HP LaserJet MFPs are designed with the environment in mind, so you can handle what you need while conserving energy wherever possible.

• Avoid frustrating reprints, wasted supplies, and service calls using Original HP toner cartridges.
• Help save paper right out of the box. The duplex print setting is set at default paper savings mode.
• Saves up to 22% over prior products.
• Help save energy with HP Auto-on/Auto-off technology.

HP LaserJet Pro MFP M428 Features

  • Functions: Print, Copy, Scan, Fax, Email
  • Apple AirPrint; Ethernet networking; Google Cloud Print; HP ePrint; Mopria; USB; Wireless direct printing
  • 1 Hi-Speed USB 2.0; 1 rear host USB; 1 Front USB port; Gigabit Ethernet
  • Scan to email; Print from mobile device

Key Features

  • Functions: Print, Copy, Scan, Fax, Email
  • 1 Hi-Speed USB 2.0; 1 rear host USB; 1 Front USB port; Gigabit Ethernet
  • Scan to email; Print from mobile device

What's in the box:

  • LaserJet Pro MFP M428fdw Monochrome Wireless Duplex Laser Printer
  • Preinstalled HP Black LaserJet Toner Cartridge (58A for AMS/3000 Pages Yield)
  • Getting Started Guide
  • Support Flyer
  • Regulatory Flyer
  • Power Cord
  • Phone Cord
  • HP 1 Year Limited Warranty