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Review Summary
2023-03-22T20:00:00
It consumes alot of ink. Is not worth its R 10 000 value, a lot of paper jamming not recommended .
Thandi
2020-09-06T20:00:00
I have purchased two of these printers of the course of 5 years and both have been head aches. The first printer experienced blotches on the right hand side when printing, it appeared as if the roller was stamping what I was printing and repeatedly blotching the paper. I contacted HP Support and the printer was just out of warranty so I was forced to purchase a new printer. Now the second printer is doing the same thing and is just out of warranty. It is pretty frustrating that a $600 printer can have this problem after only a couple years of use. I researched the issue and have narrowed it down to a problem with the fuser, which is just as costly as purchasing a new printer. I would love to purchase it's replacement but now I am contemplating whether its replacement will hold up.
Mike S.
2020-07-30T20:00:00
This printer started leaving marks on the paper after 3 years of use, we had it looked at which cost us $205 and the replacement part would have cost $409 not to mention the labor costs to have it fixed.
Cathy5119
2019-11-06T19:00:00
We have bought a few of these models for our employees and they work great, easy for IT to configure and deploy. They run forever. Takes a licking and keeps on ticking.
Frozen M.
2019-10-23T15:08:30
Running a small business this printer replaced a scanner, and laser printer that had been working for over 22 years. I love the speed, color, and the ability to duplex. This printer is well worth your cost as I print from PC and Mac computers without an issue. Keep in mind if you purchase the Duplex option it does not contain a wireless option. You will need to hook it up to your Ethernet Network or if a single computer use a USB cable.
Mark C.
2019-09-21T20:00:00
Not nearly as fast as I hoped. It seems to lg quite a bit booting up .
kaacpke
2019-07-10T20:00:00
Our business bought 4 of these and happy we did! Great Multi-use printer with many capabilities our other printer did not have. I recommend this unit for any small business.
Mike H.
2019-07-07T20:00:00
Can not line up printer to print #10 envelopes with graphics. Been very happy over the years with your Products . Montie
Trains
2019-06-23T20:00:00
i bought 2 in the last month for work and I'm happy I did. They have a ton of great features.
dmp121
2019-05-23T20:00:00
Broke down after three years and the replacement part is essentially the same cost as buying a new printer. The tech also charged me $150 for a serivice call.
dentaloffice123
2019-05-06T20:00:00
I bought this over a year ago for a small business and loved it. Now after the 1 year warranty is up I have nothing but print/copy issues. Continuously get "misprint" error and it continuously cleans itself. I have taken all the necessary steps to fix and it continues to do the same thing. I have searched for hours for a replacement part and i am unsuccessful.
Seriously H.
2019-04-13T20:00:00
My only complaint is that I could not register this product because there was no product number.
WAG1947
2019-04-10T20:00:00
It works. Quality is not high. HP as a company is not great to work with.
THIS C.
2019-04-03T20:00:00
We bought the M477 printer a little less than a month ago and almost everything has gone very well. The set up was a breeze and the print quality is fabulous! The one snag we have yet to resolve is being able to scan to Network folders. We are on Macs that are networked with each other and we keep encountering "permission" errors that don't make sense. Other than that, we are totally loving this printer!
OfficeLP
2019-03-28T20:00:00
With expensive as this computer was, you would think that it wouldn’t be made so cheaply. The front door of the printer is all warped, because it’s thin cheap plastic. It makes the printer look terrible!
Dan123466
2019-03-13T20:00:00
I am happy with everything . We had used an HP printer for 20 years. Wish I had upgraded sooner.
bjbaby
2019-03-12T20:00:00
It took four weeks to arrive. I had to call multiple times to get HP working on it. Then when it finally arrives it’s not WiFi compatable!!! Nonsense! $500 for not WiFi!?!?! I will NEVER use HP again.
Jamie M.
2019-03-12T20:00:00
We have 4 of these printers and use them in a business. Work great and very durable!
Tim K.
2019-03-03T19:00:00
Clean nice copies, fast, and does it all. scan, fax, multipage, collate, lots of choices, etc.
BDavidW
2019-02-27T19:00:00
This printer is outstanding machine Very high quality printing Colors are amazing Speed is supper high and sound I reasonably low for a printer. I bought before the esposn and It was loud like a washing machine and poor quality printing, and It was almost the same price. I return esposn to the store and I bought this printer I could not be happied. HP is always impressing us Please just take care the fnw version does not have automatically two-sided printing. Sales men in the retail stores does not know the difference so always take with you the modle number and better take the link of HP page with the printer that you want to be sure ok for what you getting because I mistakenly bought the version with manual two side printing and i was so frustrated as I have to return back to the store to return it and waist two days to get the second orinter. Finally I recommend this printer by full heart. Excellent machine super high quality
Sarah0004
2019-02-18T19:00:00
We are a retail company that used this model in ALL of our locations. A year after purchase there have been never ending problems. Of course, right after the warranty expires. Paper Jams, bad fuser, toner issues, you name it. This is not worth the expense. I have had great results with other models but this has become my evil nemesis.
Alisa
2019-02-18T05:44:17
Great Product and support Thanks Citywide Business Machines. 646-405-1255
ROBERT M.
2019-02-03T19:00:00
I love my printer and I am very happy with my purchase.
Top J.
2019-01-29T19:00:00
I RECENTLY PURCHASED YOUR PRINTER. I AM VERY DISAPPOINTED WITH THIS PRINTER. IT JAMS CONSTANTLY USING HP PAPER. TRYING TO GET IT TO PRINT A TWO SIDED DOCUMENT IS A STRUGGLE. YOUR TOUCH PAD IS COMPLICATING THE PRINTING OPERATION. THE FRONT COVER DOES NOT LOCK SMOOTH. SORRY, DON'T REALLY LIKE , BUT WILL KEEP IT. FOR NOW.
CA 7.
2019-01-18T19:00:00
This printer did not work on our wireless home network and after consulting with Tech Support several times, we have returned it
GDwashere
2019-01-16T19:00:00
I love my printer except that 50 percent of time when I scan documents that are thru feeder and more than 5 pages I have to scan it twice, it is very frustrating. Also, my home office is visible from living room, and I had to buy a black cover to cover it, the printer does not come in black anymore.
Texasbunny
2019-01-09T19:00:00
Excelent workhorse for a kindergarten with 12 teachers and a lot of scaning and printing
George A.
2019-01-06T19:00:00
Good experience with purchasing process, delivery, and setup. Printer working well. One issue - the way the advertising materials and specs are written lead me to expect two paper trays. Apparently, you consider the auxiliary/bypass a tray. I find this misleading, Now I have to buy an additional tray for $150. The printer cost was $380. It is a big deal in my organization to do this. It makes it look like I did a poor job researching this purchase. I believe you could do a better job of wording your materials. That's why I gave you four stars instead of five.
ValenciaG
2018-12-18T19:00:00
this is the second printer and when you make copies it is very noisy.
toomm
2018-12-17T19:00:00
works fine EXCEPT the document feeder does not do well with documents of more than 2 or 3 pages!
JimInAtlanta
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Browse our FAQ
Print, copy, scan, fax, email / Yes
Letter: Up to 28 ppm black; Up to 28 ppm color
First Page Out: As fast as 8.9 sec black; As fast as 9.8 sec color1
Black (best): 600 x 600 dpi, Up to 38,400 x 600 enhanced dpi
Color (best): 600 x 600 dpi, Up to 38,400 x 600 enhanced dpi
Laser
HP ImageREt 3600, PANTONE calibrated
4 (1 each black, cyan, magenta, yellow)
HP PCL 6, HP PCL 5c, HP postscript level 3 emulation, PCLm, PDF, URF, Native Office
Auto-duplex printing, N-up printing, collation, HP ePrint, Apple AirPrint, Mopria certified, Google Cloud Print, HP Auto-On/Auto Off Technology, Intuitive 4.3" touchscreen control panel, Print from Cloud using business apps on the control panel, HP JetAdvantage Private Print, Job Storage with PIN printing, Print from USB
Printer Administrator Resource Kit (Driver Configuration Utility, Driver Deployment Utility, Managed Printing Administrator); HP Web JetAdmin Software; HP Proxy Agent Software; HP Imaging and Printing Security Center; HP Utility (Mac); HP Device Toolbox (Win 7)
Flatbed, ADF / Contact Image Sensor (CIS)
Hardware: Up to 1200 x 1200 dpi
Optical: Up to 1200 x 1200 dpi
Front-panel scan, copy, email, fax, or file buttons; HP Scan software; and user application via TWAIN or WIA
ADF: 8.5 x 14 in Maximum; 4 x 6 in Minimum; Flatbed: 8.5 x 11.7 in
Up to 26 ppm/47 ipm (b&w), up to 21 ppm/30 ipm (color) Duplex: Up to 47 ipm (b&w), up to 30 ipm (color)
Scan-to-E-mail; Scan-to-cloud; Scan-to-USB; Scan-to-network folder; LDAP e-mail lookup; Single-pass 2-sided scanning ADF
PDF, JPG1
Windows HP Scan SW supports PDF, searchable PDF, JPG, RTF, TxT, BMP, PNG, TIFF. Mac HP Easy Scan SW supports PDF, searchable PDF, JPG, RTF, TxT, JPG-2000, PNG, TIF
30-bit / 256
Scan to email; scan to folder; scan to USB drive
Black (letter): Up to 28 cpm; Color (letter): Up to 28 cpm
Black (text and graphics): 600 x 600 dpi; 600 x 600 dpi; Color (text and graphics): 600 x 600 dpi
Up to 99 copies
25 to 400%
Number of copies; Reduce/Enlarge; Lighter/Darker; Optimize; Paper; Multi-page copy; Collation; Tray Select; Two-Sided; Draft Mode; Image Adjustment; Set as New Defaults; Restore Defaults
Up to: 33.6 kbps ; Letter: 3 sec per page
Black (best): Up to 300 x 300 dpi; Black (standard): 203 x 96 dpi
Permanent fax memory backup; Auto fax reduction; Auto redialing; Delayed sending; Fax forwarding; TAM interface; Polling; Junk barrier; Distinctive ring detection; Cover page wizard; Block fax; Billing codes; Save and load; Poll receive; Fax activity reports; Dial prefix setting; Print fax log
Fax Memory: Up to 400 pages; Auto Fax Reduction Supported: Yes; Auto-Redialing: Yes; Fax Delayed Sending: Yes; Distinctive Ring Detection Supported: Yes; Fax Forwarding Supported: Yes; Fax Phone TAM Interface Supported: Yes; Fax Polling Supported: Yes (receive only); Fax Telephone Mode Supported: Yes; Junk Barrier Supported: Yes, CSID matching only. (Caller ID not supported); Maximum Speed Dialing Numbers: Up to 120 numbers; PC Interface Supported: Yes (send only); Remote Retrieval Capability Su
Hi-Speed USB 2.0 port; built-in Gigabit Ethernet 10/100/1000 Base-Tx network port; Easy-access USB
Via built-in 10/100/1000Base-Tx Ethernet, Gigabit; Auto-crossover Ethernet; authentication via 802.1x
Standard (built-in Gigabit Ethernet)
None
HP ePrint, Apple AirPrint, Mopria-certified, Google Cloud Print, Mobile Apps
Standard: 256 MB NAND Flash, 256 MB DRAM; Maximum: 256 MB NAND Flash, 256 MB DRAM
1200 MHz
Monthly, letter: Up to 50,000 pages
750 to 4,000
Paper (bond, brochure, colored, glossy, letterhead, photo, plain, preprinted, prepunched, recycled, rough), postcards, labels, envelopes
Tray 1: 16 to 47 lb (up to 52 lb with HP Color laser glossy photo papers); Tray 2: 16 to 43 lb (up to 47 lb with postcards, up to 52 lb with HP Color laser glossy photo papers); optional Tray 3: 16 to 43 lb (up to 47 lb with postcards, up to 40 lb with HP Color laser glossy photo papers); Automatic duplexer: 16 to 43 lb
Tray 1, Tray 2: Letter, legal, executive, Oficio (8.5 x 13 in), 3 x 5 in, 4 x 6 in, 5 x 8 in, envelopes (No 10, Monarch); Optional Tray 3: Letter, legal, executive, Oficio (8.5 x 13 in), 3 x 5 in, 4 x 6 in, 5 x 8 in; Automatic duplexer: Letter, legal, executive, Oficio (8.5 x 13 in)
Tray 1: 3 x 5 to 8.5 x 14 in; Tray 2, optional Tray 3: 3.94 x 5.83 to 8.5 x 14 in
50-sheet multipurpose tray, 250-sheet input tray, 50-sheet Automatic Document Feeder (ADF); 150-sheet output bin; Duplex Options: Automatic (standard); Auto Document Feeder Capacity: Standard, 50 sheets uncurled; Envelope Feeder: No; Standard Paper Trays: 2; Input Capacities: Up to 300 sheets; Output Capacities: Up to 150 sheets; Up to 20 envelopes
HP 410A Black LaserJet Toner Cartridge (~2300 pages) CF410A; HP 410x Black LaserJet Toner Cartridge (~6500 pages) CF410x; HP 410A Cyan LaserJet Toner Cartridge (~2300 pages) CF411A; HP 410x Cyan LaserJet Toner Cartridge (~5000 pages) (No Suggestions); HP 410A Yellow LaserJet Toner Cartridge (~2300 pages) CF412A; HP 410x Yellow LaserJet Toner Cartridge (~5000 pages) (No Suggestions); HP 410A Magenta LaserJet Toner Cartridge (~2300 pages) CF413A; HP 410x Magenta LaserJet Toner Cartridge (~5000 pag
ENERGY STAR certified; Blue Angel; EPEAT Silver
4.3-in intuitive color touchscreen (CGD)
4.3" intuitive touchscreen Color Graphic Display (CGD)
For Windows OS: HP Software Installer/Uninstaller, HP PCL 6 Printer Driver, HP Device Experience (DxP), HP Send Fax, HP Device Toolbox, HP Fax Print Driver, HP Fax Setup Wizard, HP Product Improvement Study, HP Scan App and Drivers, Scan to e-mail setup Wizard, Scan to Folder Setup Wizard, HP Update, Product Registration Assist, HP Web Services Assist (HP Connected),Online user manuals,(*software varies by OS: Wimp/Vista = driver only; Win 7 = full solution; Win 8+ and newer = drivers only with
84 scalable TrueType fonts
Windows OS compatible with In-Box Driver; Windows up SP3 all 32-bit editions (up Home, up Pro, etc.); Windows Vista all 32-bit editions (Home Basic, Premium, Professional, etc.); Windows 7 all 32- & 64-bit editions; Windows 8/8.1 all 32- & 64-bit editions (excluding RT OS for Tablets); Windows 10 all 32- & 64-bit editions (excluding RT OS for Tablets); Windows OS compatible with Universal Print Driver (From http://www.HP.com); Windows up SP3 32- & 64-bit editions (up Home, up Pro, etc.); Windows
Windows OS compatible with In-Box Driver; Windows Server 2003/2003 R2 32-bit (SP1/SP2) Standard/Enterprise (+ Cluster & Terminal Services); Windows Server 2008 32-/64-bit (SP2) Standard/Enterprise (+ Cluster & Terminal Services); Windows Server 2008 R2 64-bit (SP1) Standard/Enterprise (+ Cluster & Terminal Services); Windows OS compatible with Universal Print Driver (UPD) or Product-Specific drivers from http://www.HP.com; Windows Server 2003/2003 R2 32-/64-bit (SP1/SP2) Standard/Enterprise/Data
PC: Windows up (SP2) (32-bit) or newer, 233 MHz processer or higher, 512 MB RAM, 400 MB HD space, CD-ROM or Internet, USB or Network connection; MAC: Sox 10.7 or newer; Internet; USB or Network connection; 1 GB HD space
Power Supply Type: Internal (Built-in) power supply; Power Requirements: 110-volt input voltage: 110 to 127 VAC (+/- 10%), 60 Hz (+/- 3 Hz); Power Consumption: 570 watts (Active Printing), 18.6 watts (Ready), 2.5 watts (Sleep), 0.6 watts (Auto-On/Auto-Off, via USB connectivity), 0.05 watts (Shutdown or Off)
Acoustic Power Emissions: 6.3 B(A); Acoustic Pressure Emissions: 49 dB(A)
Operating Temperature Range: 59 to 86 Degree F; Recommended Operating Temperature: 59 to 80.6 Degree F; Storage Temperature Range: -4 to 104 Degree F; Non-Operating Humidity Range: 10 to 95% RH (non-condensing); Operating Humidity Range: 10 to 80% RH (non-condensing); Recommended Humidity Operating Range: 20 to 70% RH (non condensing)
Embedded Web Server: password-protection, secure browsing via SSL/TLS; Network: enable/disable network ports and features, SNMPv1 & SNMPv2 community password change; HP ePrint: HTTPS with certificate validation, HTTP Basic Access Authentication, SASL authentication; LDAP authentication and authorization; Firewall and ACL; SNMPv3, 802.1x, Secure Boot
HP LaserJet 550-sheet Paper Feeder CF404A; HP v222w 16GB Mini USB Drive P0R81AA
U8TP0E - HP 3 year Next Business Day Color LaserJet M477 Multi Function Printer Hardware Support; U8TP1E - HP 4 year Next Business Day Color LaserJet M477 Multi Function Printer Hardware Support; U8TP2E - HP 5 year Next Business Day Color LaserJet M477 Multi Function Printer Hardware Support; U8TP5E - HP 3 year Next Business Day Exchange Color LaserJet M477 Multi Function Printer Service; U8TP3E - HP 3 year 4 hour 9x5 Color LaserJet M477 Multi Function Printer Hardware Support; H3110E - HP Netwo
Minimum: 16.4 x 18.6 x 15.7 " (41.6 x 47.2 x 39.8 cm); Maximum: 16.8 x 25.7 x 16.3" (42.7 x 65.3 x 41.4 cm)
51.2 lb (23.2 kg)
888793383438
Another Great Color MFP from HP - Quick and Quiet
By JayJr
This was purchased to replace an aging LaserJet Pro M1536dnf MFP that stopped working due to scanning bulb failure, after providing several years of reliable service. That being said, this is my 7th HP LaserJet over the years (4 black and 3 color) and like all the others, this model doesn't disappoint. Unpacking this MFP and setting up the hardware could not be easier. After taking the printer from the shipping carton, remove protective packing tape from a few plastic panels and the screen p...
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Fast Machine
By detbow
Fast and easy setup. I've had other HP all-in-one machines before, but this one out paces them all. I really appreciate the letter option in the front cover.
Unmatched print, scan, copy, and fax performance plus robust, comprehensive security for how you work. This color MFP finishes key tasks faster and guards against threats Original HP Toner cartridges with JetIntelligence produce more pages.
Fastest first page out
This printer wakes up and prints faster than leading competitors.
Fast two-sided printing
Breeze through multipage documents with two-sided printing that's faster than the competition.
48% more pages
Get more pages than ever before, using Original HP High-Yield Color Toner cartridges with JetIntelligence.
Fast, easy scanning
Scan documents to email, USB, network folders and the cloud.
High-quality color printing
Create brilliant color documents that make an impact-right in the office.
Easy mobile printing
Print straight from your smartphone or tablet in just a few simple steps.
JetIntelligence
Original HP Toner cartridges with JetIntelligence are specially engineered to help your HP LaserJet Pro MFP M477 work faster and produce 48% more pages.
Page maximize technology
Page maximizer technology helps HP LaserJet color printers work with HP JetIntelligence toner cartridges to intelligently detect cartridge system wear, providing improved performance and ultimately more pages to the customer.
Color Sphere 3
HP ColorSphere 3 toner has been reformulated to accommodate smaller, faster printers. Combined with the New HP LaserJets, ColorSphere 3 supports higher page yield and exceptional performance from the first page to the last.
Anti-fraud technology
HP's exclusive anti-fraud technology works with HP LaserJet printers and MFPs to provide cartridge authentication and help customers protect themselves from fraud. It also supports printer fleet policies, helping customers manage their fleet with confidence.
Print gauge technology
Print gauge technology dynamically gathers key cartridge information to deliver a simple gauge that intelligently predicts cartridge life by measuring component rotations, toner used, toner wear, and environmental conditions.
Auto seal removal
The toner seal is now inside the toner cartridge and is automatically removed during installation, so customers can print without delays.
Precision black toner
Produce sharp text, bold blacks, and crisp graphics with precision black toner that's specially engineered to help your HP printer or MFP work its best.