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Review Summary
2023-07-19T20:00:00
Just randomly stopped working. Printer is barely used, I printed a couple copies on month and the next month I went to print and its not working. It keeps telling me to load papers when they're already loaded and when it does register that paper is there is won't feed the paper through, just says printer jammed. It makes no sense how it would just stop working. Very frustrating.
Annoyedstudent
2023-03-26T20:00:00
This might be discontinue but one of hp best. It is amazing how these printers become outdated.
Pleaseant
2022-11-13T19:00:00
Doesn't communicate with my computer, no matter how many times I reinstall the driver. Doesn't know there's paper when there is paper. I had no such problems with my old printer until it died. It's an idiot.
Raisin B.
2022-08-22T20:00:00
I opted into the HP Instant Ink service and the way they make sure you don't actually use the cartridges is by selling printers that refuse to print in color. I have uninstalled and re-installed the printer drivers countless times and sometimes that works and you can print in color (after the 20 minute uninstall and reinstall process), and other times, it just doesn't. I hate this unreliable printer.
MC22
2022-07-29T20:00:00
I use this printer for occasional printing and scanning. If I don't use this printer / scanner for more than a month, it will just not work right. I have to go through the whole rigamorole or uninstalling my drivers and reinstalling them back a million times before it prints/ scans the one freaking document it needs me to scan. If I measure my time waster in dollars it'd be easier to go to a store and get my stuff printed/ scanned. Very frustrating!
AMistry
2022-02-16T19:00:00
Worst printer I have ever owned, seen or been associated with in any way. How so? Let me count the ways - 1. HP app can?t find it. That?s right. Printer is turned on - my iPad is connected to the same wi-fi, but the printer is ?unavailable?. Well no, it isn?t. It?s sitting right there like a big ole dumb rock (actually I would rather have a rock). 2. Troubleshooting says ?power it down?. The only problem - then it doesn?t want to power up. Just sits there - like a big ole dumb rock (did I mention I would rather have a rock?) 3. Next problem is it doesn?t do anything for my yard as an ornament after I threw it out the window (you guessed it - it just sits there like a big ole dumb rock)
Meryyl
2021-12-22T19:00:00
Complete garbage with known bugs that HP refuses to support. you can print in color approximately once per driver install before the printer won't print color.
PTIZZLE
2021-11-16T19:00:00
If I could give it less than a 1 star, I would. Have had it for about 2-3 years now and constantly have issues with it. First I could never wirelessly scan something. Would NEVER work no matter what I did, I had to buy a cable to plug it in to actually scan. Now I can't print because everything is just blank. Have replaced both cartridge and still nothing. One of the worst I have ever used!!! Just want a printer that would actually function properly. Never buying an HP printer again!!!!!!
regretfulbuyer
2021-10-01T20:00:00
Cannot print more the 2 pages at a time always takes 20 min tu set up.
Dontbuytgisprinter
2021-05-06T20:00:00
Cannot believe I wasted my money on this printer. Constantly needs updates and randomly disconnects from the network. Requires an HP account to scan. I'm not sure if that is all HP products, but there is no way in hell HP needs my personal information to be able to use all of the features of this printer. I will NOT be purchasing another HP product if that's the case. DO NOT buy this hunk of garbage. I will be taking this printer into a field and giving it the loving Office Space treatment it deserves.
MadAsHell
2021-05-01T20:00:00
I bought this 4 months ago and will not print. Tried everything possible it will not print.
Gatt
2021-03-22T20:00:00
This printer when i first got it worked great! now every time i used it i have to sign in!! which makes using it difficult. Not happy with the new update. U shouldn't have to sign in! please fix!
Dede224
2021-02-11T19:00:00
HP Ink cartridges are the worst on the market. After 20% of the ink is used they begin to malfunction making the printer useless. Even if you don't use the printer for awhile they malfunction (even when almost full), and must be replaced with a new cartridge. Absolute garbage!
rcnj
2021-02-11T19:00:00
Ink cartridges are terrible. Make the printer useless. They fail after a short time.
rc66
2021-02-10T19:00:00
Do not buy this product. I had issues right out of the box. At one time or another this printer would not turn on, turn off, print, scan, connect to blue tooth or connect to the computer. Does make a descent boat anchor.
Kevin1169
2021-01-27T19:00:00
Had Product for quite awhile I would give it 5 stars except for double sided printing. It screws up quite often and if you are on the instant ink program it costs because you still get charged per screwed up sheets
Scorp
2021-01-27T19:00:00
Best product ever no complaints ink shipped on time . Thank you
Billy k.
2021-01-24T19:00:00
I have had mine for at least 5 years and it works like a charm.
Ken 6.
2021-01-09T19:00:00
Small and slim line but has no place to set paper size in its onboard menu
Dinew30
2020-12-19T19:00:00
From day one it was only a printer, nothing else worked, but then that’s all my mom needed, she used it 10 times, at one sheet of paper each time, now screen is purple with lines threw it, and it will not print junk
Markqlew
2020-12-16T19:00:00
The printer works great and have had it for more than 4 years
My N.
2020-12-16T19:00:00
I bought this printer many years ago, and it is still working well.... I have never had a problem with it, and because I subscribe to "instant ink" I never run out of ink.
StephenT
2020-12-16T19:00:00
We have had this printer for a few years now and it's still great. Printing from my phone or laptop is easy and even the kids can do it without issue.
Triplemom
2020-12-13T19:00:00
I bought this in September 2020, the display went black about 2 months later. Tried to get some virtual tech assistance, was in queue for over 2 hours, finally gave up.
HannaRN206
2020-12-06T19:00:00
Very disappointed, this printer didn’t last a year! For the money I paid I’m very disappointed. It was working great in the begging and after a few months it stop working. Not worth the money
Ram330
2020-12-03T19:00:00
This is the absolute WORST printer we have ever had. We just got this one for the wireless features and our previous printer was getting very old (hp photosmart plus). We loved our photosmart plus, the wifi never worked but that was okay. This printer has issues at every turn. It takes a painful amount of time to print each page, the printer doesn't even stay awake properly to print using the wifi feature or just print at any moment, we first have to unplug and plug the printer back in to wake it back up, and the simplicity of loading paper in the back of the printer is even a frustrating task. I truly beg anyone looking at this for at home or small business use to NOT PURCHASE. My husband and I get in a bad mood each time we have to use the printer. We avoid printing because it is that frustrating. DO NOT BUY!!!!!!
pschober
2020-11-16T19:00:00
This printer prints ok, scans on flatbed ok, but serious problems with feeder tray scanning: random pages turn out blank (black in scan file) and often pages blurred, or ghosting. My old HP all in one was great for years until feeder tray scanning started to go wrong, that's why i bought this one, but it does the same thing new. HP quality seems to be getting lower. Was my fav printer company but each one gets worse than the one before. Can't return it or I would. Trying to get help from HP was not helpful, took forever and they didn't offer any actual help, in fact seemed not to understand the problem, despite describing it several times in great detail.
Horseliomama
2020-11-14T19:00:00
This printer has been nothing but a struggle to use from day one. Why can't one of the top rated technology companies in the world make a product that does what it's supposed to? Customers expect a streamlined user experience and they expect their purchases to work without the help of a PhD in Computer Science.
I H.
2020-11-04T19:00:00
BOUGHT THIS A MONTH AGO AND HAVE BEEN IN HELL EVER SINCE WORST PRINTER EVER
DO H.
2020-11-01T19:00:00
I got this printer for college in 2018 and it worked very well up until October 30th, 2020. I went to print something out and it was giving me errors such as "Inkjet9.driver" will damage your computer and much more. I called c*st*m*r s*rv*ce and they wanted to charge me for help over the phone since my warranty is out of date. Once I finally got help after 20+ calls later my computer still doesn't connect to my Macbook pro. All in all, not a great printer maybe wait till app*e makes one.
SuckyKentucky
Print, copy, scan, wireless, fax
Black (ISO): Up to 8.5 ppm
Color (ISO): Up to 6 ppm
First Page Out Black: As fast as 14 sec
First Page Out Color: As fast as 17 sec
Black (Draft): Up to 20 ppm
Color (Draft): Up to 16 ppm
Black (best): Up to 1200 x 1200 rendered dpi
Color (best): Up to 4800 x 1200 optimized dpi color (when printing from a computer on selected HP photo papers and 1200 input dpi)
HP Thermal Inkjet
2 (1 black, 1 Tri-color)
Yes
HP PCL 3 GUI; PCLm (HP Apps/UPD); URF (AirPrint)
Manual Duplex
Flatbed, ADF/ Contact Image Sensor (CIS)
Hardware: Up to 1200 x 1200 dpi
Optical: Up to 1200 dpi
pdf, bmp, jpg, gif, tif, tif, png
Front-panel scan, copy, fax
Flatbed: 8.5 x 11.69" / 21.59 x 29.69cm
24-bit/ 256
Black (ISO): Up to 7 cpm
Color (ISO): Up to 3.5 cpm
Black (text and graphics): Up to 600 x 300 dpi
Up to 600 x 300 dpi; Color (text and graphics): Up to 600 x 300 dpi
25 to 400%
Fit to page/actual/Custom
Up to: 33.6 kbps
Letter: 4 secs per page
Black (best): Up to 300 x 300 dpi
Color (best): Photo - 203 x 196 (8-bit grayscale)
Black (standard): Standard - 203 x 98
Color (standard): 200 x 200
Fax Memory: Up to 99 pages (black and white), based on standard ITU-T test image #1 at standard resolution
More complicated pages or higher resolution will take longer and use more memory.
Auto-Redialing: Yes
Fax Delayed Sending: Yes
Distinctive Ring Detection Supported: Yes
Fax Forwarding Supported: Yes
Junk Barrier Supported: Yes
PC Interface Supported: Yes
Telephone Handset Supported: Yes
Hi-Speed USB 2.0
Via built-in Wi-Fi 802.11b/g/n
Standard (built-in Wi-Fi 802.11b/g/n)
Yes
Features wireless direct and local Wi-Fi connectivity to enable mobile printing via Apple AirPrint as well as other solutions. Supports printing from most smartphones and tablets using these operating systems: Android, iOS, Blackberry, Symbian, Windows 8, Windows RT
Maximum: 512Mb DDR1, 128M flash
180MHz
Monthly, letter: Up to 1000 pages
100 to 250
Plain paper, photo paper, brochure paper, envelopes and other specialty inkjet papers
Letter: 16lbs / 7.26kg to 32lbs / 14.52kg
HP envelopes: 20lbs / 9.07kg to 24lbs / 10.89kg
HP cards: up to 110lbs / 49.90kg
HP 4 x 6" Photo paper: up to 145lbs / 65.77kg
Letter; legal; 4 x 6" / 10.16 x 15.24cm; 5 x 7" / 12.70 x 17.78cm; 8 x 10" / 20.32 x 25.40cm; No. 10 envelopes
3 x 5" / 7.62 x 12.70cm to 8.5 x 14" / 21.59 x 35.56cm
60-sheet input tray
25-sheet output tray
Duplex Options: Manual (driver support provided)
Auto Document Feeder Capacity: Standard, 35 sheets
Envelope Feeder: No
Standard Paper Trays: 1
Input Capacities: Up to 60 sheets standard
Up to 5 envelopes
Up to 20 sheets
Up to 10 sheets labels
Up to 60 sheets legal
Output Capacities: Up to 25 sheets standard
Up to 5 envelopes
Up to 20 cards
Up to 10 sheets labels
Up to 25 sheets legal
Instant Ink Ready / Save up to 50% on ink
ENERGY STAR certified
2.2" / 5.59cm touch mono display with magic frame
HP Printer Software, HP Update, Shop for Supplies Online, HP Photo Creations
Power Supply Type: Internal
Power Requirements: 100 to 240 VAC (+/- 10%), 50/60 Hz (+/- 3 Hz)
Power Consumption: 10 watts maximum, 0.1 watts (Off), 2.83 watts (Standby), 1.17 watt (Sleep)
Acoustic Power Emissions: 6.0 B(A)
Acoustic Pressure Emissions: 48 dB(A)
Operating Temperature Range: 41 to 104 deg. F / 5 to 40 deg. C
Recommended Operating Temperature: 59 to 86 deg. F / 15 to 30 deg. C
Storage Temperature Range: 40 to 140 deg. F / 4 to 60 deg. C
Non-Operating Humidity Range: 5 to 90% RH (non-condensing)
Operating Humidity Range: 15 to 80% RH (non-condensing)
Recommended Humidity Operating Range: 20 to 80% RH
Windows 10, 8.1, 8, 7; OS X v10.8 Mountain Lion, OS X v10.9 Mavericks, OS X v10.10 Yosemite
PC: Microsoft Windows 8.1, 8, 7: 1 GHz 32-bit (x86) or 64-bit (x64) processor, 2GB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Microsoft Internet Explorer. Windows Vista: 800 MHz 32-bit (x86) or 64-bit (x64) processor, 2GB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Microsoft Internet Explorer 8.
PC: Windows XP SP3 or higher (32-bit only): any Intel Pentium II, Celeron or 233 MHz compatible processor, 850MB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Microsoft Internet Explorer 8
MAC: OS X v10.8 Mountain Lion, OS X v10.9 Mavericks, OS X v10.10 Yosemite; 1GB HD; Internet; USB
17.72 x 14.33 x 8.54" / 45.01 x 36.40 x 21.69cm
Maximum: 17.71 x 22.55 x 10.66" / 44.98 x 57.28 x 27.08cm (with trays extended)
12.37lbs / 5.61kg
889296063285
Patience Can Be A Blessing.
By kyucker
First off it took over 4 hours to get the software to download the drivers for this printer. Could not get the software from the internet to completely down load the drivers for this printer due to a glitch (problem) in the software. There was an error message stating cannot finish download due to an error in the program. This was very frustrating. The installation disc will automatically send you to the HP website to locate the drivers for your printer. If you want to download the drivers fr...
View full Review
cheap and reliable printer
By Xin W.
I really like this printer ! 1. it has touch screen, this is quite important! 2. can do ADF scan with multi pages,
Boost productivity at your home or office with the HP OfficeJet 3830 All-in-One Wireless Color Thermal Inkjet Printer. As an entry-level inkjet, it offers a reliable and affordable print-at-home solution. The OfficeJet 3830 features printing, scanning, faxing, and copying in a single unit. In particular, it appeals to budget-conscious consumers who want to save money on ink because it’s an HP Instant Ink Ready Printer. This means it automatically orders ink cartridges once supplies get low. Even though it is one of the least expensive printers available, the OfficeJet 3830 is capable with ISO print speeds of 8.5 ppm in black and 6 ppm in color. In fact, printing in draft mode already results in greater productivity since it can run on speeds of 20 ppm in black or 16 ppm in color. The printer includes a flatbed and ADF scanner that lets you copy, fax, and scan from the same machine. With a 60-sheet input tray and 35-sheet ADF, you can also rely on the printer for larger printing jobs.
Get more done with the easiest way to print from your smartphone or tablet. Simplify tasks-and save up to 50% on ink-with this affordable, easy-to-use all-in-one with fax. It fits in nearly any space and works quietly in the background.
Affordable at-home printing with HP Instant Ink
Save up to 50% on ink ordered by your printer and delivered to your door
Full of value-print up to twice as many pages with Original HP high-yield ink cartridges
Get high-quality prints-time after time-with an all-in-one designed and built to be reliable
Print photos and documents for the same low price with HP Instant Ink
Eligible for 15 Pages/Month of Free Ink Via the HP Instant Ink Program
Easy mobile printing
Connect your smartphone or tablet directly to your printer-and easily print without accessing a network
Manage printing tasks and scan on the go with the free HP All-in-One Printer Remote mobile app
Easily print from a variety of smartphones and tablets. Your pages come out great-even if you're not there
Everything you need-right away
Take charge of your tasks and finish in less time with the easy-to-use 2.2-inch (5.5 cm) display
Quickly fax, scan and copy multipage documents with the 35-page automatic document feeder
Access coloring pages, recipes, coupons and more with free HP Printables-delivered on your schedule
No need to wait-start printing right away with easy setup. Automatically connect to your wireless network
Designed to fit your life
Save your space with a compact all-in-one designed to fit on your desk, on a shelf or anywhere you need it
Print in any room you choose-without causing disruptions. Optional quiet mode helps keep noise to a minimum