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Review Summary
2021-05-16T20:00:00
Good all around printer. A bit noisy but certainly not an issue.
Carolt
2021-04-23T20:00:00
There was nothing wrong with the good service of receiving the printer, but we did not receive a welcome kit, and when we ran out of ink it took over 3 weeks to receive the ink. An then when we installed the ink there where 2 cartridges defective. The ink team did an excellent job in trying to. help me, but I haven't been able to use my new printer for 3 weeks.
James N.
2021-04-18T20:00:00
I've had HP Officejet printers for over 10 years, including the 7680 and 8760. Outstanding and reliable products. I wanted to upgrade, mostly because the 8760 has seen one too many crayon sketch going through its rollers (still does well though). I am very disappointed in the 9025. The build quality, feel and materials are very inferior to the older models I had. It's much, much more noisy on all the functions (printing, feeder and scanner) than the older models. I'm unfortunately sending it back, will see if I can find a laserjet to replace it or just keep going with the faithful 8760.
Cobus
2021-03-10T19:00:00
Great Printer has lots of useful features. Reasonable footprint, quiet, well worth considering.
CamA
2021-03-05T19:00:00
Excellent, easy to use, two paper trays, fast processor
Elfie
2021-02-27T19:00:00
Its big and heavy but very fast and efficient. I print a lot so I needed one that could hold up. I liked my last HP but it went and disapointingly could not be replaced. Shame it was a good model. I expect and hope this has the same stamina as its predecessor.
DoreenJensen
2021-02-21T19:00:00
Very happy with this printer; great WIFI connectivity - never have to wait like we did on the old one. The only negative would be its a little jerky when printing - the printer moves around with the print job. Also love the two sided scanning feature - this was a big plus!
Kasia
2021-02-11T19:00:00
Great printer. Functions exactly as advertised and does it flawlessly. Value and quality are HP, never less than the best. Absolutely I would recommend this to a friend. I have been in business for 30 years and I have an office full of HP, 10 printers, and 8 computers.
Grey W.
2021-01-11T19:00:00
Fast, efficient printer. Wish user could set a default of " black ink only" when printing a document.
Jodi21
2021-01-11T19:00:00
Bought in December, 2019. Works well and performs as advertised. HPSmart print app is a little cumbersome, but have worked around it. I really like the separate email address for the printer itself, so I can send print jobs from anywhere. So far, so good.
Sssd
2021-01-10T19:00:00
Installation would have been much easier if the instructions were correct. With the help of HP Support I was able to finish the install process. I am satisfied with the quality of the printing I have done so far.
Grapes
2021-01-08T19:00:00
Very happy with the printer. Picture quality is very clear. Colors are vibrant. Would definitely buy again!!
Jenmar
2021-01-08T19:00:00
It good to buy and easy installation. Easy connection with your network
Hung P.
2021-01-07T19:00:00
Very economical to print because of XL ink cartridges. It is very user friendly with quality printing even on the "Normal" print mode. Love it.
Alton
2020-10-13T20:00:00
Purchased this printer for our receptionist, trying to save her some steps away from the phone. Works great, but when we tried to connect to the Server 2012 R2 it did not work even though it says in the specs that it works on 2012 R2. Called HP support and ended up having to sign up for HP Smart Tec services $40 setup fee and $19.99/mth to have them also tell me it would not work on the Server 2012 R2. Tried to return, but so far no return labels. Will try calling again. On the PC side of things this was a fast printer, good quality and scan to email worked well. On the server side very slow as there is no driver to make it work correctly.
Atlantic W.
2020-10-07T20:00:00
Cette imprimante est facile à utiliser, lors de la réception les instructions pour la mise en marche sont facile.
danga17
2020-07-05T20:00:00
Product itself is great, delivery was ambiguous and was difficult to track. Setup is difficult with several "hidden" menus, frustrating at times
KC S.
2020-07-02T20:00:00
Love it. Easy to connect. Super fast. Good quality prints.
Printer h.
2020-06-12T20:00:00
I've had this printer one month. This printer replaces my 8600 all-in-one which was a great printer. Why get a new one? Two sided scanning, two paper trays, scan direct to email and faster printing. It does what it says it will do. Easy setup IF you follow the steps. For those of you who have setup many printers before, go for it, you don't need the directions. When you find out you screwed up just remember my IF. A great printer, well made and looks good. Be good to yourself and sign up for the ink program and Eprint program. For a small monthly fee the ink is sent to me FREE and I put the empty ones in a postage FREE envelope and send them back. I highly recommend this printer.
Herbie
2020-06-10T20:00:00
Great deal on an MFP. A problem with setup loading could have used helpdesk input but no helpdesk available.
Stuart
2020-05-22T20:00:00
Quick easy setup, prints fast with good quality. easy to use.
Fred B.
2020-05-16T20:00:00
No complaints over features and quality of output. Using Windows 10 Pro frequently lose the printer connection. Have to unplug it and re-plug in to get it reset and discoverable. I have had to uninstall and reinstall at times. I like this printer but the connection issues are an issue.
Dr C.
2020-05-02T20:00:00
Excellent all in one, easy to install and operate from multiple pc on same network
Dan D.
2020-02-22T19:00:00
Not as happy with this as the I was office jet 6600
Richard4
2020-02-16T19:00:00
Works well, does a great job and very easy to configure
Joe n.
2020-02-05T19:00:00
Printer is good, and multi functional.. a little more advanced for home use but I brought it for the home use only for all the little more convenience it offer as compared to the traditional home printers .. the best features are two side scan and copy .. able to connect usb drive .. and photo print quality
Yashpal Y.
2020-02-03T19:00:00
So happy that the printer works with Windows 7 and we got a better deal than to go with Staples or Best Buy with 66% off
Sandra G.
2020-01-02T19:00:00
The printer is very sensitive. I have a brand new printer and there is always a delay in the printing of the pages. Don't understand this!
Angela
2019-12-28T19:00:00
Perfect and high quality product and good price ..
Sereen P.
2019-08-24T20:00:00
This printer is fantastic.I bought it to replace two HP 6978 s that were pure junk.This printer, however, has been a joy. I ordered it from HP direct and I got it 5 days later(long weekend between). It came by post. Within 30 minutes I had it up and running with no problems.
Wayne H.
Accidents happen. Protect your favorite Adorama products and purchase a protection plan to stay covered from accidental damage, mechanical or electrical failures, and more.
If we can’t fix it, we’ll replace it at no additional cost.
Protect your product from drops, spills, and more.
Enjoy your gear without fear. We have you covered!
When regular use of your product over time results in mechanical or electrical failure.
We will never charge you a deductible after the purchase of a plan.
Our claims process is simple & easy and our customer service team is happy to help.
Adorama Protect powered by Extend is available for purchase to customers in the United States. Not available for international or U.S. territories purchases. Plans on open box items do not cover pre-existing damage.
Adorama Protect plans are available for ABS clients. If you have any questions or require assistanse, please call 800-223-2500
Browse our FAQ
Print, Copy, Scan, Fax
1 USB 2.0; 1 Host USB (print from JPEG,TIFF,DPOF 1.1, Exif 2.3, PNG); 1 Ethernet; 1 Wireless 802.11b/g/n; 2 RJ-11 modem ports
Yes
Copies; Two-Sided; Lighter/Darker; HP Copy Fix; ID Copy; Resize; Quality; Paper Size; Paper Type; Collate; Margin Shift; Crop; Copy Preview; Tray Select; Enhancements
Yes
Up to 99 copies
25 to 400%
Up to 23 cpm
Up to 39 cpm
Up to 600 dpi
Active, printing: 7.0 B(A) (printing at 21 ppm)
53.5 dBA (printing at 20ppm) (operator position)
25 to 75% RH
59 to 90 Degree F (15 to 32 Degree C)
-40 to 140 Degree F (-40 to 60 Degree C)
Yes, color
Fax volume off/soft/loud; Busy redial; No answer redial; Color fax; Group dial; CID; Junk fax blocker; Fax forward
Up to 300 x 300 dpi
Up to 100 pages
No
No
Synaptics Troy modem; data rate up to 33.6 kbps
Up to 99
4 sec per page
Based on standard ITU-T test image #1 at standard resolution. More complicated pages or higher resolution will take longer and use more memory.
512 MB
Apple AirPrint; Wi-Fi Direct Printing; Mopria Certified; HP Smart
Wireless operations are compatible with 2.4/5 GHz operations only. App or software and HP ID account registration may also be required. Some features require purchase of an optional accessory.
9100, LPR, SNMP, SLP, Internet Printing Protocol (IPP), WS-Print, Wireless
Up to 250 sheets
Up to 50 sheets
Up to 30
Up to 250 sheets
Up to 100 sheets
A4; A5; A6; B5 (JIS); Envelope (DL, C5, C6, Chou #3, Chou #4); Card (Hagaki, Ofuku Hagaki)
Letter; Legal; Government Legal; Executive; Statement; 3 x 5"; 4 x 6"; 5 x 7"; 13 x 18 cm; 8 x 10"; 10 x 15 cm; L; Photo 2L; Envelope( #10, Monarch, 5.5 bar); Card (3 x 5", 4 x 6", 5 x 8")
Custom: Tray 1: 3 x 5 to 8.5 x 14; 5 x 8.3 to 8.5 x 14" (76.2 x 127 to 215.9 x 355.6mm)
Plain Paper, HP Photo Papers, HP Matte Brochure or Professional Paper, HP Matte Presentation Paper, HP Glossy Brochure or Professional Paper, Other Photo Inkjet Papers, Other Matte Inkjet Papers, Other Glossy Inkjet Papers, Thick Plain Paper, Light/Recycled Plain Paper, HP Tri-fold Brochure Paper, Glossy
16 to 28 lb (plain paper); 60 to 75 lb (photo); 20 to 24 lb (envelope); 90 to 110 lb (card)
60 to 105 g/sq. m (plain); 220 to 280 g/sq. m (photo); 75 to 90 g/sq. m (envelope); 163 to 200 g/sq. m (card)
Yes, on photo and brochure paper only, up to 8.5 x 11 in (US letter), 210 x 297 mm (A4)
Standard, 35 sheets
Letter; executive; Not supported for borderless photo
Schedule On and Schedule Off
Internal (Built-in) Universal Power Supply
Input voltage: 100 to 240 VAC (+/- 10%), 50/60 Hz
0.13 watts (Manual-Off), 5.80 watts (Ready), 1.22 watts (Sleep)
4 (1 each black, cyan, magenta, yellow)
HP 962 Black Original Ink Cartridge (-1,000 pages) 3HZ99A; HP 962 Cyan Original Ink Cartridge (-700 pages) 3HZ96A; HP 962 Magenta Original Ink Cartridge (-700 pages) 3HZ97A; HP 962 Yellow Original Ink Cartridge (-700 pages) 3HZ98A; HP 962XL Black Original Ink Cartridge (2,000 pages) 3JA03A;
HP 962XL Cyan Original Ink Cartridge (1,600 pages) 3JA00A; HP 962XL Magenta Original Ink Cartridge (1,600 pages) 3JA01A; HP 962XL Yellow Original Ink Cartridge (1,600 pages) 3JA02A; HP 966XL Black Original Ink Cartridge (3,000 pages) 3JA04A. Actual yield varies considerably based on content of printed pages and other factors.
HP SureSupply alerts you when you should replace a print cartridge and helps you purchase locally or via the Internet.
HP Thermal Inkjet
Automatic (standard)
Up to 39 ppm
Up to 39 ppm
Up to 24 ppm
Up to 20 ppm
Up to 4800 x 1200 optimized dpi on HP Advance Photo Paper 1200 x 1200 dpi input
216 x 356mm (Legal)
Up to 30,000 pages
HP PCL3 GUI
Orientation: Portrait/Landscape; Print on Both Sides: None/Flip on Long Edge/Flip on Short Edge; Page Order: Front to Back/Back to Front; Pages per Sheet: 1, 2, 4, 6, 9, 16; Quality Settings: Draft/Normal/Best; Printing Shortcuts; Print in Grayscale: Off/High Quality Grayscale/Black Ink Only; Pages per Sheet Layout: Right then Down/Down then Right/Left then Down/Down then Left;
Print in Max DPI: No/Yes; HP Real Life Technologies: Off/On; Booklet: None/Booklet-Left Binding/Booklet-Right Binding; Pages to Print: Print All Pages/Print Odd Pages Only/Print Even Pages Only; Borderless Printing: Off/On; Page Borders: Off/On
SNPRC-1803-01
ENERGY STAR qualified
UL 62368-1: 2nd Edition
CISPR 32:2012/EN 55032:2012 Class B; CISPR 24:2010/EN 55024:2010; EN 61000-3-2:2014; EN 61000-3-3:2013; FCC CFR 47 Part 15 Class B (USA); ICES - 003, Issue 6 Class B (Canada); EN 301 489-1 (V2.1.1:2017), EN 301 489-17 (V3.1.1 2017)
USA: TIA-968-B-3, TIA-1096-A; Canada: IC CS-03 Part 1 Issue 9 Am5, Mar 2016 and IC CS-03, Part 8 Issue 9 Am5, Mar 2016; EU: ES 203 021-2, ES 203 021-3; EU: Radio Equipment Directive 2014/53/EU; Mexico (SCT); Brazil (ANATEL); Argentina (CNC); South Africa (ICASA)
OCR (Optical Character Recognition); Smart Taks shortcuts: 1-click customizable scan to cloud destinations, email, and print, create editable, searchable documents by scanning from phone or printer; Smart Tasks destinations: Dropbox, Google Drive, One drive, email recipients, print
Contact Image Sensor (CIS)
Up to 15 ipm (200 ppi, b&w); Up to 8 ipm (200 ppi, color)
Up to 1200 x 1200 dpi
256
24-bit
Yes
8.5 x 11.7" (215.9 x 297mm)
Minimum: 5 x 5" (127 x 127mm)
Maximum: 8.5 x 14" (215 x 355mm)
Version 2.2
SSL/TLS (HTTPS); IPP over TLS; WPA2-Enterprise wired; 802.1x wireless authentication (EAP-TLS, LEAP, and PEAP); Pre-Shared Key Authentication for Wireless (PSK); Firewall; Certificates Configuration, Control panel lock; Password protect EWS; Unused protocol and service disablement;
Syslog; Signed firmware; Administrator settings; Secure boot with self healing; Automatic firmware update; Secure WiFi direct; Encrypted customer data; Secure Erase; Secure Digital send; Certificates Management;
Windows 10, 8, 7: 1 GHz 32-bit (x86) or 64-bit (x64) processor, 2 GB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explorer
Windows 10, 8, 7: 1 GHz 32-bit (x86) or 64-bit (x64) processor, 2 GB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explorer
OS X v10.11 El Capitan; macOS Sierra v10.12 (previously OS X); macOS High Sierra v10.13 macOS Mojave v10.14; 1.5 GB HD; Internet; USB
OS X v10.11 El Capitan; macOS Sierra v10.12 (previously OS X); macOS High Sierra v10.13 macOS Mojave v10.14; 1.5 GB HD; Internet; USB
Windows 10, 8, 7: 32-bit or 64-bit, 2 GB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explorer. 2 GB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explorer 8. Any Intel Pentium II, Celeron or 233 MHz compatible processor, 850 MB available hard disk space, CD-ROM/DVD drive or Internet connection, USB port, Internet Explorer 8;
Windows XP and Windows Vista not supported
17.20 x 21.54 x 12.53" (437 x 519.8 x 318.3mm)
26.44 lb (12kg)
What a great Machine!!
By Wayne H.
This printer is fantastic.I bought it to replace two HP 6978 s that were pure junk.This printer, however, has been a joy. I ordered it from HP direct and I got it 5 days later(long weekend between). It came by post. Within 30 minutes I had it up and running with no problems.
Hooray, no ink worries
By Herbie
I've had this printer one month. This printer replaces my 8600 all-in-one which was a great printer. Why get a new one? Two sided scanning, two paper trays, scan direct to email and faster printing. It does what it says it will do. Easy setup IF you follow the steps. For those of you who have setup many printers before, go for it, you don't need the directions. When you find out you screwed up just remember my IF. A great printer, well made and looks good. Be good to yourself and sign up for ...
View full Review
HP Instant Ink is an ink cartridge replacement service. To participate, enroll your HP Instant Ink eligible printer in an Instant Ink plan. The plan charges a fee based on the number of pages you print each month. The printer sends ink level information to HP, and when the printer runs low on ink, replacement ink cartridges are shipped to you. You do not need to purchase replacement ink cartridges from retail stores when you are enrolled in HP Instant Ink.
A revolutionary smart printer - even for high-volume jobs. Save time with Smart Tasks shortcuts. Rapid speeds, full-ream paper capacity and easy mobile printing. Count on seamless connections and enhanced security. Save up to 50% on ink.
Business owners who want a printer to exceed expectations, and who need the latest solutions so they can work smarter and do more of what they love.
Dynamic security enabled printer. Only intended to be used with cartridges using an HP original chip. Cartridges using a non-HP chip may not work, and those that work today may not work in the future.
Designed to save you time
Organize documents 50% faster with Smart Tasks-first mobile print app that automates scanning tasks. Create editable, searchable documents scanning from your phone or printer, using Smart Tasks.
Work fast and hands-free with the 35-page auto-feeder. Up to two times faster scanning speeds than 9010 series. Take on high-volume jobs with confidence, using two 250-sheet paper trays that fit a full ream of paper.
Freedom to work anywhere
Connect to cloud-based printing with Wi-Fi or your cellular network to print from anywhere.
Quickly access and print documents and images on your smartphone, from Dropbox and Google Drive.
Get high-quality scanning to share to Dropbox, Google Drive, email, or the cloud - from virtually anywhere. Get notifications when printing, scanning, or copying from your smartphone.
Save up to 50% on ink
Save on ink and get it automatically delivered to your door. Create vibrant, professional-quality color graphics, ideal for office use and presentations. Get rich black text for all your business documents. Extend your printer coverage with HP's 2-Year Next-Business-Day Exchange Care Pack
Reliable connections
Reduce interruptions with self-healing Wi-Fi that keeps you connected. Get best-in-class security to help protect devices, data, and documents. Count on chatbot support and helpful notifications with the HP Smart app. Easily share resources-access and print with wireless and Ethernet networking.