HP 4-Year Next Business Day Advanced Exchange Large Display Hardware Support Service Care Pack

SKU: IHPU0J12E MFR: U0J12E
$44.00
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Key Features

  • Enjoy 4 years of comprehensive HP display hardware support with next business day exchange.
  • Get on-site parts replacement and repair, minimizing downtime with this extended warranty.
  • This HP Care Pack ensures your large display investment is protected for the long haul.
  • Quickly resolve issues with advanced exchange service, keeping your business running smoothly.
  • Rely on HP's renowned service for maintenance, parts, and labor, all included in this plan.
  • Extend the life of your commercial monitors with 4 years of physical hardware support coverage.
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Questions & Answers

Reviews about this item

Review Summary

2023-12-08T19:00:00

Rated 5 out of 5

Monitor that Stands out

Great laptop for School

StaceyM

2023-11-18T19:00:00

Rated 3 out of 5

Disappointed

Integrated camera doesn't work and monitor is not being recognized by the HP docking station or my dragonfly laptop.

Martin R.

2022-09-19T20:00:00

Rated 5 out of 5

What a great monitor!

Amazing color and quality. I normally don't spend this much on a monitor, but it's well worth it. It really allows for professional level photo processing!

R D.

2022-09-15T20:00:00

Rated 5 out of 5

A worthwhile warranty

This is useful. You never know when downfall happens. Electronic equipment are subject to surprise failures. I brought it with my HP conference monitor.

Tobz

2022-06-30T20:00:00

Rated 5 out of 5

Great Product with Webcam

I had to look carefully for the right product, monitor with a built in webcam

After r.

2022-04-27T20:00:00

Rated 3 out of 5

HP 27" Conferencing Monitor: E27mG4

It took genius level effort and patience to hook this monitor up correctly. The webcam was the biggest challenge because I use a docking station to the laptop and had just 1 USB-C port on the laptop and the docking station. My two monitors required HDMI cables and the conference monitor also used a second USB-C cable. HP Support kept transferring me to so many different technicians that I almost just returned the monitor. Waiting on these transfer calls was nauseating because of the time factor, and to finally have one technician say I was in the wrong group since this monitor is considered a 'commercial' product and not a consumer product did me in one day!! I finally was able to download the correct drivers (w/out HP support) and the monitor works beautifully!! I'm glad I have it now despite the install effort. BTW, no instructions on setup arrived with the monitor nor did an HDMI cable. I have been a dedicated HP consumer for over 25 yrs, but the support I received on this setup was the WORSE I've experienced. I will begin to look at Lenovo products now to test their level of support. I will recommend this monitor only if you have some technical expertise of your own to bring into the setup.

Stephanietg

2022-02-24T19:00:00

Rated 1 out of 5

Broken Monitor

It was broke when I received it and I have returned it. Now I want my refund.

GrannyX

2021-05-24T20:00:00

Rated 5 out of 5

Always buy an HP Care Pack...

Always buy an HP Care Pack...These are a great security blanket.

CoachB

2021-04-06T20:00:00

Rated 4 out of 5

Great!

I bought this monitor for the camera and sound system for video meetings for work. So far, it has been great. I've only had it for a few days and haven't had time to try out the camera or sound system, but looking forward to being able to now have an updated monitor.

H2O D.

2021-03-11T19:00:00

Rated 1 out of 5

Unable to register my product

Hello, I purchased this product with my Chromebox G3, called the HP helpdesk to register it, and it was unregistered. I've sent several emails to get this registered, but to no avail..

jlowery539

2021-02-11T19:00:00

Rated 1 out of 5

Monitor is for teleconferencing but has no sound!

If it came with an integrated sound bar I would rate it higher. Instead I had to buy a sound bar...why have a microphone with no speakers? What sense does that make?!

HITS_LLC

2020-11-04T19:00:00

Rated 1 out of 5

no image - no connecting cable

It appears that the HP monitor I bought may not be compatible with my MacBookAir. Or, I need a cable that HP didn't supply. Worse, I spent at least 2 hours on the phone with HP support to no avail. Another couple of hours later, and Apple support possibly has helped. It will cost another $80. I will know more when the cable arrives. I may have to return the monitor. Too bad, because I've been happy with HP products in the past.

UnhappyAppleUser

2020-10-11T20:00:00

Rated 3 out of 5

Ordering Care Pack

I like the idea of the carepack because it provides me a great value and insures my Chromebook will be covered for at least 3 years. The issue I have was when trying to order my Chromebook and the carepack. It kept asking me for serial number and the cart did not show me the serial number. I finally had to work with someone on Chat to get it resolved. The person on Chat was very helpful and helped me get the order placed.

GYoko53

2020-09-17T20:00:00

Rated 5 out of 5

Easy install & setup!

The HP Elite Display is just the right size & is large enough to work on full size pages for my genealogy.

Ink2day

2020-08-13T20:00:00

Rated 5 out of 5

Great Feature, I know I will be in great shape

I will not have to worry about any issues with my new Plotter, now that I have the 5 year Onsite Support

Finlay L.

2020-07-03T20:00:00

Rated 1 out of 5

HP 27" Monitor with Webcam

Well, I am supposed to be reviewing this spiffy monitor, but there is only one problem. IT HASN'T COME YET and was supposed to arrive on the 3rd, but now won't be here until the 27th, at the earliest. You would think HP's left hand would know what the right one is doing! I'll review it when I actually have received it.

Scottthomason

2020-05-06T20:00:00

Rated 5 out of 5

Great Deal

Nothing much to say about it, it's self explanatory. 3 year protection plan.

Matt1982

2020-04-14T20:00:00

Rated 5 out of 5

Great Features with a Great Price

3 year warranty, touch screen, chromebook with 8Gb. My college student son loves it. Great features for the size and price.

Szdl4m

2020-04-13T20:00:00

Rated 5 out of 5

Excellent coverage

Outstanding product... completely satisfied... using for elementary school education

MCWilson

2020-04-06T20:00:00

Rated 5 out of 5

Great features

I could not find this computer in stores anywhere so decide to go online. And I got just what I needed good features and good price.

Conrad93

HP Hardware Support Specifications

  • Provided Support

    Parts Replacement, Repair

  • Service Characteristic

    Parts & Labor

  • Service Description

    Next Business Day

  • Service Location

    On-site

  • Service Main Type

    Maintenance

  • Service Name

    Care Pack Hardware Support - Extended Service

  • Service Sub Type

    Physical

  • Duration

    4-Year

About HP Hardware Support

FEATURED REVIEWS

Monitor that Stands out

By StaceyM

Great laptop for School

What a great monitor!

By R D.

Amazing color and quality. I normally don't spend this much on a monitor, but it's well worth it. It really allows for professional level photo processing!

An essential solution for professionals and businesses, the 4-Year Next Business Day Advanced Exchange Large Display Hardware Support Service Care Pack from HP ensures minimal downtime in the event of hardware defects or issues. This service offers remote technical assistance, providing expert help to troubleshoot and resolve problems swiftly.

In the event that your device needs replacement, HP's Next Business Day Advance Exchange service ensures you receive a replacement unit promptly. This service is designed to ship you a replacement unit within the next business day, ensuring your workflow remains uninterrupted.

To make the process even smoother, HP provides prepaid packaging materials for the return of your defective unit. This means that HP covers the freight costs both ways, offering you a hassle-free experience.

The 4-Year Next Business Day Advanced Exchange Large Display Hardware Support Service Care Pack is not just a reliable solution, but also a cost-effective alternative to onsite support. This service is designed for eligible HP products, providing a fast and efficient service exchange.

Whether you're using your device for school, work, or personal projects, this service ensures you can continue your tasks with minimal disruption, even in the face of unexpected hardware issues. Trust in HP's commitment to customer satisfaction and enjoy peace of mind with the 4-Year Next Business Day Advanced Exchange Large Display Hardware Support Service Care Pack.

HP Hardware Support Features

  • Remote problem diagnosis and technical telephone support
  • Prepaid shipping label, materials, and instructions
  • Convenient door-to-door service
  • Next Business day exchange

Warranty Information

This product has a limited warranty of 48 months.

Key Features

  • Enjoy 4 years of comprehensive HP display hardware support with next business day exchange.
  • Get on-site parts replacement and repair, minimizing downtime with this extended warranty.
  • This HP Care Pack ensures your large display investment is protected for the long haul.
  • Quickly resolve issues with advanced exchange service, keeping your business running smoothly.
  • Rely on HP's renowned service for maintenance, parts, and labor, all included in this plan.
  • Extend the life of your commercial monitors with 4 years of physical hardware support coverage.

What's in the box:

  • HP 4-Year Next Business Day Advanced Exchange Large Display Hardware Support Service Care Pack