2024-02-08T19:00:00
Rated 1 out of 5
Worst registration experience in history
Worst experience I've ever had attempting to register. It's been weeks now and I still can't get a tech scheduled for the installation. To the point where I am seriously considering replacing all the large format printers with Epson or Canon printers.
J.L M.
Originally posted at
2024-01-26T19:00:00
Rated 1 out of 5
Laptop not here yet.
I have not received the unit yet.
Javad S.
Originally posted at
2024-01-20T19:00:00
Rated 5 out of 5
Easy to use.
Very reasonable price. Easy to use and my computer was updated with the extended warranty automatically. The sales representative was extremely helpful in steering me in the right direction in regard to extending my warranty.
Cowboybob69
Originally posted at
2024-01-18T19:00:00
Rated 5 out of 5
Care Pack
This is a great way to protect your device in case of failure or incompatibility.
Verified p.
Originally posted at
2024-01-15T19:00:00
Rated 5 out of 5
Quick resolution to problem.
The technician I communicated over the telephone was excellent. He resolved my issues quickly and answered my questions that I had on related questions on the HP equipment. Great job!
Ole g.
Originally posted at
2024-01-06T19:00:00
Rated 5 out of 5
HP excellence
Great warranty and unrivaled support
O'Neill C.
Originally posted at
2023-12-27T19:00:00
Rated 1 out of 5
It should not take SIX WEEKS to register a warranty...
I purchased a new HP EliteBook 865 G10 with a 3-year Onsite care pack (warranty) upgrade. The display on the EliteBook stopped working after one day. Before being able to return it for a replacement, HP required that I work with their tech support to verify the display was actually dead. Then, I had to ship it back to them - but they would not ship a replacement until they received and verified the display failure. So, another 1.5 weeks went by and they shipped my replacement EliteBook. The replacement system has been working well, and it's a nice system. Two weeks later, I checked the warranty status of the new system - and it still does not show the warranty upgrade. After calling HP twice and getting transferred around a few times, I was finally told that it can take up to SIX weeks for them to register the care packs - even though it was purchased from the HP store! Talk about inefficient...
Bruce D.
Originally posted at
2023-12-17T19:00:00
Rated 1 out of 5
returned product due to air bubbles in screen
returned product due to defective screen. hoping replacement is good.
RishiR
Originally posted at
2023-12-14T19:00:00
Rated 5 out of 5
Tremendous Value In Next Day Business Support
HP 3 Year, Onsite Next Day Business Support is a must have, excellent value because the technician will come to you and swap out the hardware right there at your location with the least amount of inconvenience for you. Having not had this kind of warranty on some of my other HP products previously, and then having had it on my last Elitebook840 G3, I can say that this is an incredible value and worth the investment. While it is true that sometimes it takes time for a part to be received by the technician before they will be able to make the full repair, many times the service technician can just come on the spot and take care of it. The high quality of support that HP provides, and the tremendous convenience of this, can't be beat and is worth its weight in gold. I highly recommend it.
jnanatara
Originally posted at
2023-12-14T19:00:00
Rated 5 out of 5
Nice laptop
I bought this on a Black Friday special. It has more features than I needed, but the price was great. Set up was very easy. Once I logged into Microsoft, everything was imported to the new laptop. Easiest transition I have ever had. I am very happy with my purchase.
Marie007
Originally posted at
2023-12-11T19:00:00
Rated 1 out of 5
No information provided
Have not received any email or other correspondence regarding this purchase and how to activate it. Does not show up in my HP account..
Brian J.
Originally posted at
2023-12-04T19:00:00
Rated 1 out of 5
Terrible service
Ive never recieved the warranty and have had no help getting it
Asullivan
Originally posted at
2023-12-02T19:00:00
Rated 1 out of 5
3 year service contract
Bought the extended service contract when I bought the laptop. NEVER received it. Doesn't show up on my dashboard. Waiting on customer support to fix the problem.
John223
Originally posted at
2023-11-19T19:00:00
Rated 4 out of 5
Extended warranty
Seems like a reasonable price for an extended warranty
Gapozzy
Originally posted at
2023-11-16T19:00:00
Rated 5 out of 5
My Probook purchase
My salesperson was extremely helpful. Even though the model I wanted was out of stock, he offered me a special deal that would be guaranteed whenever the laptop was available again.
Gary W.
Originally posted at
2023-09-21T20:00:00
Rated 5 out of 5
HP has been a great Vender
Been using HP equipment for years and while I have only needed very limited technical support over the years, it should be reassuring to know HP is a company that stands behind their products. When you need help there is no substitutes.
BMiller-Ohio
Originally posted at
2023-08-24T20:00:00
Rated 1 out of 5
Difficult to Contact
Difficult to Contact
Stevey J.
Originally posted at
2023-08-12T20:00:00
Rated 5 out of 5
Relieved I was able to extend my care pack.
I like being able to extend the Care Pack to ensure I will have an excellent HP Elitebook for the next three years.
Kathybelle
Originally posted at
2023-07-15T20:00:00
Rated 5 out of 5
5yr. Maintenance Plan Purchase
Quick & Easy
john e.
Originally posted at
2023-07-04T20:00:00
Rated 5 out of 5
Good support
Very much useful support
AnbuAnbalagan
Originally posted at
2023-06-05T20:00:00
Rated 5 out of 5
HP Laptop Purchase
Excellent product! Easy to use. Wide range of features. Very happy with my purchase.
M T.
Originally posted at
2023-05-30T20:00:00
Rated 5 out of 5
Quick and easy extended warranty
Quick and easy extended warranty
Mike S.
Originally posted at
2023-05-12T20:00:00
Great product keepscmyblaptopbin top shape
Edgar E.
Originally posted at
2023-04-27T20:00:00
Rated 5 out of 5
I love this computer.
great computer. easy to use. fast. lots of memory.
mikexfctr
Originally posted at
2023-04-26T20:00:00
Rated 5 out of 5
New Printer
Customer service was very good at his job. Helpful, knowledgeable and effecient. Answered all my questions and got my order on the road quickly.
Valley W.
Originally posted at
2023-03-01T19:00:00
Rated 1 out of 5
HP 3y NBD Ons Ntbk Only SVC
I haven't received the email confirmation from the HP Care Pack Team. The team is supposed to take care of the registration of my care pack. As of now, the 3 year service that I purchased is not reflected in my warranty expiration date on HP Support Assistant. Please contact the HP Care Pack Team to complete the registration and email me as promised on the purchase details.
Jings
Originally posted at
2023-01-18T19:00:00
Rated 4 out of 5
Easy setup
The Printer has just been set up and will soon know if it meets our needs.
funtuc
Originally posted at
2022-12-28T19:00:00
Rated 1 out of 5
Junk Laptops
Purchase 6 new HP Laptops of the 6 2 were bad
Raymond G.
Originally posted at
2022-09-28T20:00:00
Rated 5 out of 5
Awesome Products
Your products are absolutely the best. I only use HP for all my needs business and personal.
Nyle R.
Originally posted at
2022-09-08T20:00:00
Rated 5 out of 5
HP - extended support
Great service esp next day. Technician arrived in time and resolved the issue of replacing keyboard . The sound was not working after bios was resolved by support.
HPCA
Originally posted at
