HP Care Pack 4 Year Next Business Day with Defective Media Retention Service for LaserJet M712 Printers, Electronic Download

SKU: IHPU6Z06E MFR: U6Z06E
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Key Features

  • Enjoy 4 years of HP LaserJet M712 printer protection with next business day, onsite repair.
  • Defective media retention ensures your sensitive data stays secure during printer service.
  • Get peace of mind with our comprehensive HP printer warranty, covering standard workdays.
  • Quick, onsite printer repair minimizes downtime, keeping your business running smoothly.
  • This HP Care Pack provides reliable customer support, maximizing your printer investment.
  • Extend your printer's life & avoid unexpected costs with this essential HP service plan.
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Questions & Answers

Reviews about this item

Review Summary

2025-02-09T19:00:00

Rated 5 out of 5

Care Pack

Hopefully I will never need to use this, but better safe than sorry.

Grand S.

2024-08-14T20:00:00

Rated 3 out of 5

MORE OR LESS EFFICIENT

SERVICE COULD NOT HELP ME WITH MY RECHARGEABLE TILT PEN. OTHERWISE, I DID NOT USE THE SERVICE.

DYNO

2023-07-10T20:00:00

Rated 5 out of 5

hp LJ 608

excellent support

HM S.

2022-02-22T19:00:00

Rated 1 out of 5

EXTREME FRUSTRATION

I purchased the $400 installation support and network setup for my new Designjet T830. While purchasing, the customer service person told me that someone would come within 5 business days. We are a mechanical contractor so using wide format prints is a very important part of our daily work. After 5 business days, I called customer service. They could not find my equipment serial number, my service pak for installation, nor my 3 year NBD service pak. I had to send email with pictures of the box and paperwork to prove that I purchased anything. It took me 21 days of calling every day, getting bounced around from department to department (sometimes 8-10 people a day), and talking to multiple supervisors before I could get someone here. I even told them I wanted them to pick it back up and they refused to give me a refund. Very disappointed and frustrated by the way I was treated. I also did not like that everyone I talked to was from a foreign country. I had a very hard time understanding them. I do have to say that the technician that came to perform the installation was very nice and helpful. He was efficient, had a good personality, and knew what he was doing. I was satisfied with him.

Millwright

2021-07-31T20:00:00

Rated 2 out of 5

Not great

It prints well, and quickly, but it required far more calls to support over network issues and other things than our comparable Brother device. I wouldn?t buy this machine again, and HP won?t allow me to return it.

rmgt008

2020-06-28T20:00:00

Rated 4 out of 5

good so far

I've only had this product for a couple of days... so far so good, no complaints, easy set up, works flawlessly so far. Too early to give it 5 stars

ejcb

2020-05-13T20:00:00

Rated 2 out of 5

Disappointed

I replaced my Cannon plotter with the HP DesignJet T530 and was disappointed that I have to use HP Click to plot drawing from AutoCad. There is no drivers available and Apple uses a generic printer driver to make the plotter work. What a pain to convert the DWG to a PDF then open Click to plot the D size drawing.

Matt R.

2020-05-12T20:00:00

Rated 2 out of 5

HP DesignJet T525 36"

Placed order for unit on 4/13/2020. We have continuing problem with hardware not printing. We purchased onsite hardware customer support. Due to Covid-19 pandemic no one will come out to repair the unit. We are sending the unit back and asking for a replacement.

Lmiles

2019-10-30T20:00:00

Rated 5 out of 5

3 Year Onsite Hardware Support worth every cent

I always buy the extra support for my large printers. It is worth every penny to know someone can take care of a problem, especially when you are in the middle of an important job and something happens. Even if you never use it, it’s nice to know that it is there in case if emergency.

Richlac

HP Care Pack Specifications

  • Compatible for

    LaserJet M712 Printers

  • Service Type

    Onsite repair

  • Eligible Options

    Defective media retention

  • Coverage period

    4 Years

  • Response time

    Next business day response

  • Coverage window

    Standard workdays - 9 hours

  • Place of service

    Onsite

  • Service method

    Onsite repair

  • Care Pack type

    Electronic Download

About HP Care Pack

FEATURED REVIEWS

Care Pack

By Grand S.

Hopefully I will never need to use this, but better safe than sorry.

hp LJ 608

By HM S.

excellent support

Make your HP LaserJet M712 Printer more reliable and secure with our Care Pack 4 Year Next Business Day with Defective Media Retention Service. This service ensures that any hardware issues are addressed promptly, minimizing downtime and enhancing your productivity. Our team of experts is ready to provide high-quality remote assistance and convenient onsite support on the next business day, ensuring your printer is back in operation as quickly as possible.

One of the key features of this service is the Defective Media Retention. In the event of storage media failure, you retain control of your sensitive data, allowing you to dispose of or archive it securely in accordance with your security standards or industry requirements.

This comprehensive service includes remote problem diagnosis and support, onsite hardware support on the next business day, defective media retention, replacement parts and materials, and escalation management. It covers all HP branded components, ensuring your printer is fully protected.

Whether you need assistance over the phone or in person, our support specialists are always ready to help. With our Care Pack 4 Year Next Business Day with Defective Media Retention Service for LaserJet M712 Printers, you can count on our knowledgeable expertise and efficient service to keep your printer running smoothly.

HP Care Pack Features

  • Comprehensive 4-year service plan for HP LaserJet M712 Printers
  • Includes next business day onsite support for minimal downtime
  • Features Defective Media Retention for secure data control
  • Covers all HP branded components for complete protection
  • Provides remote problem diagnosis and support for quick resolution
  • Includes replacement parts and materials for efficient repair

Warranty Information

This product has a limited warranty of 48 months.

Key Features

  • Enjoy 4 years of HP LaserJet M712 printer protection with next business day, onsite repair.
  • Defective media retention ensures your sensitive data stays secure during printer service.
  • Get peace of mind with our comprehensive HP printer warranty, covering standard workdays.
  • Quick, onsite printer repair minimizes downtime, keeping your business running smoothly.
  • This HP Care Pack provides reliable customer support, maximizing your printer investment.
  • Extend your printer's life & avoid unexpected costs with this essential HP service plan.