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Review Summary
4-Years
Pickup and return
Repaired within 3-5 business days
Excludes external monitor
Depot repair
In warranty
Courier pick up and return
Offsite
Physical
While ensuring the utmost protection for your notebook, our 4-Year Pickup and Return Hardware Support Service Care Pack with Accidental Damage Protection-G2 offers superior return-to-HP service levels. This comprehensive service package includes remote telephone support and offsite repairs for eligible products at an HP designated repair center.
The service encompasses pickup, offsite repair, and the provision of necessary materials and parts. It also covers labor costs and return shipping expenses. This all-inclusive service ensures your notebook is well taken care of, from the moment it leaves your hands until it's returned to you in optimal working condition.
Moreover, our Accidental Damage Protection-G2 goes beyond standard care, offering coverage for unexpected incidents such as spills, drops, and falls. This additional layer of protection gives you peace of mind, knowing that your notebook is safeguarded against unforeseen accidents.
Our door-to-door service is designed for your convenience. HP provides comprehensive service that includes pickup, repair of the defective product, and return of the operational product, all carried out with the highest level of professionalism and expertise.
For products in non-critical environments, our Pickup and Return Service offers a reliable, cost-effective alternative to onsite support. This service is carried out by HP's expert technicians, equipped with the necessary tools and resources to repair your equipment to the highest standards.
In the event of an accident, rest assured that our Accidental Damage Protection covers spills, drops, falls, and more. With our 4-Year Pickup and Return Hardware Support Service Care Pack, you can confidently use your notebook, knowing it's protected against the unexpected.