Jabra Pro 920 Mono Wireless Headset with Headband Attachment and Base

SKU: JAB920655081 MFR: 920-65-508-105
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Key Features

  • Experience wireless freedom with this Jabra headset, offering DECT technology for crystal-clear calls.
  • Enjoy all-day comfort with the lightweight, over-the-head design of this pro telephone headset.
  • Boost productivity with up to 8 hours of talk time on a single charge for your business calls.
  • Stay connected within a 395' range, perfect for calls around the office with your wireless headset.
  • Benefit from noise cancellation, ensuring clear conversations even in busy office environments.
  • Easily manage calls using Jabra Direct software for seamless softphone integration and control.
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Questions & Answers

Reviews about this item

Review Summary

2019-07-11T20:00:00

Rated 5 out of 5

best headset for softphone I highly recommend it

Jeremy M.

2019-07-07T20:00:00

Rated 5 out of 5

I use this often for calls and love the freedom and handsfree calls and ability to move about the office if on hold.

Patricia K.

2019-06-18T20:00:00

Rated 5 out of 5

Great sound quality and easy to set up.

David E.

2019-02-25T19:00:00

Rated 5 out of 5

- Easy to set up & pair with cell phone - Excellent quality headset. Both mic & hearing are high quality noise reduction. It's light weigh and doesn't bother ear or head - It's duel purpose and will connect with both Cell phone & Land line which is very handy. - If connecting to land line you may want to purchase accessory so you don't have to lift the receiver before using the headset (wish I would have know in advance so I could have orderred it right away). - Talk time is excellent reducing the need to hook the headset on the docking station.

Jocelyne L.

2019-02-08T19:00:00

Rated 2 out of 5

Keeps disconnecting and Windows popup says "there was an error with the USB device, it malfunctioned the last time it was plugged in". When it works, it is awesome, but I use my 10.00 Walmart headset 90% of the time. I've downloaded drivers, Jabra Direct and updated Windows. Still having issues.

Leonard B.

2019-01-07T19:00:00

Rated 1 out of 5

having issues working with a Mac

Zorana C.

2018-12-12T19:00:00

Rated 5 out of 5

THis is a god sounding device with exceptional range and clarity. GLad I have it!

Michael J.

2018-11-28T19:00:00

Rated 5 out of 5

Im reviewing the jabra 930 mono headset. I purchased this product to use with my computer. ( a softphone application) I have owned the product for about a month and have used it with multiple softphone applications. I like that it is lightweight so I can wear it 8 hours and it doesnt hurt my.head or war at the end of the day. I do charge the headset when I goto lunch as the battery does not last through my entire shift, but the charging is fast. 20 minutes seems to get a full charge. I believe the reason the battery doesnt last is due to my software settings within the jabra software. Originally, I used jabra direct 2.0 and it would disconnect the audio link between the computer and the headset base when I was not talking. This lead to a 2-3'second delay in hearing sounds in the headset, which caused some missed calls. I went back to jabra direct 1.0 and that software has the.option to keep the audio link open which does not have a delay and works just like I need. But I think that contributes to the battery drain. All and all, I am very satisfied with my purchase.

Tabz

2018-11-28T19:00:00

Rated 2 out of 5

I have a wireless set. The unit I purchased does not work with my phone system in the manner the Jabra tech said it would. The ear hook assembly is very uncomfortable and it is heavy. It's difficult to keep in place. The clarity of sound is excellent all around.

Karri P.

2018-10-19T20:00:00

Rated 1 out of 5

It was quite incredible to see how such an expensive headset could provide such poor sound quality. Terrible dynamic response and terrible sound reproduction. It also feels very cheap. It is worth 1/10th of its cost. I'm glad they took it back.

Massimo F.

2018-09-30T20:00:00

Rated 5 out of 5

We have been wanting a headset for our phone systems for a very long time. We are a very busy medical practice with lots of phone through out the day, and were looking for something that would help our staff talk on the phone without hurting their necks and being able to answer the phone away from the desk if need be. And it has done exactly what we are after. The team have been very helpful when we have had questions and we are very happy with the purchase.

Tanya E.

2018-07-31T20:00:00

Rated 3 out of 5

I still do not understand why the price of such headset is so high. They are decent but definitely not worth what I had pay.

Milen S.

2018-07-25T20:00:00

Rated 4 out of 5

The manual I have for the Jabra Pro 930 says to click on items to see or hear what the headset will do (colors LED on headset and sounds in the headset) but since pdf the links do not work. You cannot find a user manual easily that does have this on line.

Susan D.

2018-05-30T20:00:00

Rated 5 out of 5

The product is easy to install and easy to use. It has great range and I have not yet had client tell they could not hear me or that my signal I s breaking up or there is static on the line. Good Product!

Dewey J.

2018-05-29T20:00:00

Rated 2 out of 5

I really dislike this headset. While the sound quality is good, the design is poor. The corner of the headset band sticks into the top my ear. If it were recessed, the problem would be solved. Also it's awkward to dock in the cradle. It takes many attempts to angle it just right...

Snowbie

2018-05-03T20:00:00

Rated 4 out of 5

It is good, however the range it is not too long, only a few feets

Santiago

2018-04-08T20:00:00

Rated 4 out of 5

Good sound, good cradle, comfortable headset. -1 star because the BlueTooth connection to the mobile phone stays active after docking the headset, draining the phone battery.

Jacob

2018-03-07T19:00:00

Rated 5 out of 5

It’s great, much better clarity than my cell phone

David

2017-12-21T19:00:00

Rated 5 out of 5

I use this with work and this is one of the best bluetooth headsets I have every used. With the base/charging station. I am able to stay on a meeting while I am feeding the chickens outside about 600 ft +

Dale K.

2017-11-27T19:00:00

Rated 4 out of 5

Easy to install and use, work perfectly fine with my CISCO phone. Just don't forget to find the correct setting to match your phone. ( The small dial in the back of the base)

Virgilio V.

2017-11-13T19:00:00

Rated 5 out of 5

This is an amazing headset, the clarity of audio and the volume of my mic are perfect. No one complains that they can hear me anymore. I am using my Dragon NaturallySpeaking software to speak this review with this headset, it works wonderfully with Dragon. It also works very well with Skype, I use it for all of my business calls as my company uses Skype for internal communications. I also love the range of this headset, my previous the Skype headset had a limitation of about 15 feet from the computer before it would start breaking up or disconnecting. With this his one I can walk all over my house, go to the kitchen to get a cup of coffee, go outside in the driveway and pick up a package, etc. without any kind of break up in the connection. I highly recommend this headset.

Kacie P.

2017-11-12T19:00:00

Rated 5 out of 5

Great wireless head set. It has a great range. I can walk all over my house without losing the connection. Good sound over WebEx, Skype and VoIP... Easy installation too.

Jennifer A.

2017-11-09T19:00:00

Rated 4 out of 5

Sound is clear and crisp. Range is great. The volume and mute buttons are all together so it takes a moment to make sure you are pushing the mute button instead of the volume up or down button

KW

2017-10-29T20:00:00

Rated 1 out of 5

Although I have tried adjusting the microphone settings multiple times, I have been unable to use the device since no one can ever hear me. I am very disappointed.

Steve K.

2017-09-11T20:00:00

Rated 4 out of 5

Simple to use, great sound quality.

Magnus H.

2017-08-31T20:00:00

Rated 4 out of 5

This device is very innovative. It can connect for use either my desk phone, mobile phone and computer. The sound is clear and frequency range is considerable. The set up is a little bit confusing but devoting some time to set it up properly will help

Santiago

2017-08-30T20:00:00

Rated 5 out of 5

I'm quite happy with the product

Lisa F.

2017-08-27T20:00:00

Rated 5 out of 5

Light comfortable enough to wear for hours at a time. Longest usage has been about 2 hours straight using about 20% battery. Sound quality excellent for both playback and recording of voice I have not played anything complicated like music through them. Removal of ambient noise is very good. We have a loud talker in our office and his conversations have often been picked up by our previous headsets these completly remove him from the call allowing the person on the phone to be heard and not the chat in the office.

Paul

2017-08-23T20:00:00

Rated 5 out of 5

Clarity is excellent and still maintains good range with my mobile. No caller/receiver can guess that I am using a headset or mobile service. I have not yet tried with a soft phone. It at least matches my more expensive Sennheiser headset attached to a VOIP desk phone. Headset looks better quality in the flesh than some online photos and the headband tab/handle is quite handy.

Daniel

2017-08-22T20:00:00

Rated 1 out of 5

Stopped functioning after just 3 days. Still waiting for the replacement unit after quite a while on the phone to get a replacement

Louis C.

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Jabra Pro 920 Specifications

  • Technology

    1.92-1.93 GHz US DECT 6.0 Technology

  • Integral battery

    Yes

  • Charging time

    180 min

  • Fast charge

    50% charging in 50 min
    20% charging in 20 min

  • AC power supply

    Yes

  • Certifications

    CE, CB, FCC, IC, NOM, NTC, EAC, PSB, ICASA, SIRIM, ACMA, NZ Telepermit, UL, TCO

  • Security

    DSAA + DSC

  • DECT Device

    Yes

  • Operating range

    Up to 120m (395')

  • Headset bandwidth

    Narrowband and wideband

  • Connection (mini jack, USB, etc.)

    RJ-9 for handset, RJ-9 for phone body, RJ-45 for AUX

  • Talk time

    Up to 8 hours

  • Standby time

    Up to 33 hours

  • Speaker Size

    Mono: Diameter 28 x 5.9mm

  • Speaker sensitivity

    91 +/-3dB (60mV at 1000Hz)

  • Speaker impedance

    Mono: 32 +/-4.8 Ohm (at 1000Hz)

  • Speaker frequency range

    Mono: 150Hz to 7 kHz (at output S.P.L. -10dB)

  • Microphone type

    Uni-directional microphone

  • Microphone sensitivity

    -30 +/- 2dB (f=1kHz, Pin=1Pa, 0dB=1V/Pa)

  • Microphone frequency range

    100Hz to 10kHz

  • Operating temperature

    0 Degree C to 40 Degree C (32 Degree F to 104 Degree F)

  • Storage temperature

    -20 Degree C to 45 Degree C (-4 Degree F to 113 Degree F)

  • Power consumption

    7.5V/650mA

  • Current consumption microphone

    70 to 150 microA

  • Charging plug dimensions

    Diameter 2.35mm

  • Material used

    Polycarbonate/Acrylonitrile-butadien-styren (PC/ABS): CYCOLOY C1200HF, GY6A288 Thermoplastic Polyurethanes - TPU: Desmopan 445 Acetal (POM) Copolymer: POM Tepcon M90 Thermoplastic acetal homopoly:DELRIN 500 P Polybutylene Terephthalate (PBT): PBT S600F20

  • Material used (Continued)

    Thermoplastic Elastomer (TPE): TPE Hytrel 4069 Thermoplastic Elastomer (TPE): TPE Hytrel 3548 Polypropylene (PP): AV161 Thermoplastic vulcanizates (TPVs): Santoprene TPV 201-87 Silicone rubber: KE-931TU Fiber reinforced Polycarbonate: KLX FRPC-1860B-HY

  • Functions

    Wireless freedom up to 100m (300')

  • Software application

    Jabra Direct - enables Remote Call Control over most softphones/Jabra Xpress - remote mass deployment and management of Jabra USB audio devices

  • Main unit dimension (L x W x H)

    Base: 4.64 x 3 x 1.14" (118 x 76 x 29mm)
    Mono headset: 5.16 x 1.97 x 0.7" (131 x 50 x 18mm)

  • Weight

    Base: 6.24 oz (177g)
    Mono headset: 1 oz (29g)

1 Accessories for Jabra Pro 920 Mono Wireless Headset with Headband Attachment and Base

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About Jabra Pro 920

FEATURED REVIEWS

By Paul

Light comfortable enough to wear for hours at a time. Longest usage has been about 2 hours straight using about 20% battery. Sound quality excellent for both playback and recording of voice I have not played anything complicated like music through them. Removal of ambient noise is very good. We have a loud talker in our office and his conversations have often been picked up by our previous headsets these completly remove him from the call allowing the person on the phone to be heard and not t...

View full Review

By Anna H.

I really like the headset. I am just sad that the battery doesn't last longer. I work a 9am - 6pm job and the battery starts dying around 5pm. Other than that, it works well.

How can you enhance your communication experience in a bustling office environment or a dynamic call center The Jabra Pro 920 Mono Wireless Headset with Headband Attachment and Base is the answer for professionals seeking a sleek, stylish, and high-quality audio solution. This durable and comfortable headset is designed for optimal hands-free communication, allowing you to stay connected with your customers or team members without being tethered to your desk.

The Jabra Pro 920 Mono Wireless Headset is part of the esteemed Pro 900 Series, renowned for its ease of use and exceptional sound quality. It's the perfect choice for contact center agents and customer service advisors who demand clarity and convenience in their daily interactions. With the ability to take calls directly from your desk phone, this headset offers both DECT and Bluetooth connectivity options, catering to a variety of user preferences.

Experience crystal-clear conversations thanks to the headset's HD voice capability and noise-reducing speakers. The noise-canceling microphone ensures that your voice is heard without the interference of background noise, while Jabra SafeTone technology provides enhanced hearing protection by maintaining average volume levels within safe acoustic standards.

The Pro 920 Mono Wireless Headset affords you the freedom to move and multitask with a wireless range of up to 120m (395 feet) and a robust battery life of 8 hours, ensuring that you can collaborate and stay productive throughout your workday. Charging is effortless with the included base unit, which also serves as a convenient storage solution when the headset is not in use.

Designed with user adoption in mind, this plug-and-play headset comes pre-connected to its charging base, allowing you to start your calls immediately. The lightweight frame, soft leatherette ear cushions, and adjustable headband and microphone boom provide all-day comfort, even during extended use.

Deployment and management of the Jabra Pro 920 Mono Wireless Headset are straightforward, with optimization for all leading desktop phone systems and Unified Communications platforms. Jabra Direct and Jabra Xpress facilitate full integration, remote call control with the latest softphones, and easy configuration of your company's audio devices. Plus, you can keep your headset up to date with ongoing software updates, ensuring your investment remains future-proof.

Choose the Jabra Pro 920 Mono Wireless Headset for its unparalleled connectivity, clear sound, long-range mobility, user-friendly design, and ease of management. Whether you're in a call center, offering video support, or engaging in gaming, this headset is engineered to meet your communication needs with its advanced features and intuitive controls.

Jabra Pro 920 Features

  • Up to 120m (395') hands-free communication for your desk phone
  • Talk up to 8 hours with no battery life concerns

Warranty Information

This product has a limited warranty of 12 months.

Key Features

  • Experience wireless freedom with this Jabra headset, offering DECT technology for crystal-clear calls.
  • Enjoy all-day comfort with the lightweight, over-the-head design of this pro telephone headset.
  • Boost productivity with up to 8 hours of talk time on a single charge for your business calls.
  • Stay connected within a 395' range, perfect for calls around the office with your wireless headset.
  • Benefit from noise cancellation, ensuring clear conversations even in busy office environments.
  • Easily manage calls using Jabra Direct software for seamless softphone integration and control.

What's in the box:

  • Pro 920 Mono Wireless Headset with Headband Attachment
  • Base
  • Charger
  • Flat Cable
  • Web Setup Leaflet
  • Quick Start Guide
  • Jabra 1 Year Limited Warranty