2025-08-07T20:00:00
Rated 1 out of 5
Distorted bass and bad software
After the first month the bass got distorted and they stopped connecting to the JBL app. I had to pay for a shipping box to get them replaced by JBL. Now the 2nd pair is doing the same thing after only a few weeks and I barely even use them. I would prefer my money back at this point.
Pae9132
Originally posted at
2025-08-04T20:00:00
Rated 5 out of 5
True sound and extremely comfortable
A great product. True sound and comfortable on my ears. Unfortunately my puppy chose to eat the headphones. I will be reordering the same model of headphones.
Trojan84
Originally posted at
2025-08-04T20:00:00
Rated 2 out of 5
personalization is of poor quality
The headphones seem to be working well so far. But, the personalization is very shoddily done. It looks like a child's rub-on tattoo. I would NOT recommend getting any sort of personalization. I regret that we did.
genxsaisquoi
Originally posted at
2025-08-03T20:00:00
Rated 5 out of 5
Great Headphones
Never had noise canceling headphones. WHat a treat. I fly often and the headphones quiet the outside noise so I can actually sleep on the plan. Playing a movie or music on the plane is awesome you actually can hear the diolog or music with out the outside noise. The price was great. I could not be more pleased.
jeb2301
Originally posted at
2025-08-03T20:00:00
Rated 5 out of 5
Amazing sound
I forgot how good music could sound! I wear them everyday!
Rpearson
Originally posted at
2025-08-03T20:00:00
Rated 5 out of 5
Great product
Originally wanted ear buds but saw that I could decorate my own and I love them! Sound is great and I love that I can program them through my phone!
AJayy
Originally posted at
2025-08-03T20:00:00
So far they've been great, great quality, amazing noise canceling. I don't have much else to say, I love them.
Rockyfrog
Originally posted at
2025-08-02T20:00:00
Terrible. Broke in a week with only light usage. don't buy this crap.
jblstinks1
Originally posted at
2025-08-01T20:00:00
Rated 1 out of 5
horrible do not buy
I had them for 1 day and the next morning after charging them they kept turning off by themselves i tried the reset but that didn't work
Jai12
Originally posted at
2025-07-25T20:00:00
Rated 1 out of 5
This product sucks and so does jbl
well, they won't let me curse in my review. so let's just say they suck. won't change on first attempted charge. now i have to do a bunch of running around to get a refund. Just an all around awful experience.
jblsucksass
Originally posted at
2025-07-24T20:00:00
Rated 3 out of 5
Great sound quality, poor personalization
Great sound quality and shipping time for free shipping, not as satisfied with personalization
dav04
Originally posted at
2025-07-22T20:00:00
Rated 3 out of 5
Little disappointed
I got JBL headphone but unfortunately it's not really quality sound when I tried to talk on phone through headphone other side has hard time to hear me this was disappointing but other functions are OK
ErkanG
Originally posted at
2025-07-22T20:00:00
Rated 5 out of 5
Great headphones
Excellent headphones. The noise canceling works great and they're comfortable to wear for long periods of time. Sound quality is excellent as you would expect from JBL products.
skewh
Originally posted at
2025-07-17T20:00:00
Rated 5 out of 5
Couldn't get enough, I got another
I bought customized 660 headphones a few weeks ago. Really enjoyed. Top tier. I bought the customized version after losing my other pair. My only complaint is the design didn't come out quite as I wanted. But still I'm very happy with them.
Top t.
Originally posted at
2025-07-14T20:00:00
Rated 5 out of 5
Comfortable
I like the over the ear design and the comfort on top of the good sound.
G M.
Originally posted at
2025-07-11T20:00:00
Rated 2 out of 5
Will I be able to return these without the box?
Not comfortable enough, the ambient sound function has a weird water sound and bass thing going on and sometimes ll turn it off and then itll turn back on. Will I be able to return these without the box? (Serious question)
Lovememe10
Originally posted at
2025-07-04T20:00:00
Rated 5 out of 5
I love these headphones!
I really like these headphones and would buy them again!! Excellent product with high quality sound.
Kadee307
Originally posted at
2025-07-02T20:00:00
Rated 4 out of 5
Great for the value
I would love to hear the extra bass, I'm missing something. Maybe I don't feel it.
HRP2025
Originally posted at
2025-06-26T20:00:00
I have no complaints great sound great product will be making another purchase.
RASHEED
Originally posted at
2025-06-25T20:00:00
Rated 5 out of 5
Good headphones for all ages
We bought these JBL headphones for our 14 year old grand daughter. She picked them out online. When I asked her how she liked them - 'They are working great! The sound canceling and sound quality are great! '
Pat14
Originally posted at
2025-06-24T20:00:00
Rated 5 out of 5
10/10 Headphones, Best Bday Gift to myself
First of all, the custom design came in exactly as I hoped, and I couldn't be more thrilled about that. I've been using these for about 2 weeks now, and I am perfectly happy with my decision to purchase them. I've only charged them one time, and it seems like one charge will last a week or two depending on how much I use them in a day. They're comfortable to wear for hours on end, and the sound quality is amazing. The app features to control sound/noise cancelling are really handy when I'm at work and need to keep an ear out for calls & alerts.
I would like to suggest that the buttons be less sensitive or in a different location on the next gen because I accidentally press them often when taking them off or putting them on. This doesn't make a difference to me personally, but it would be nicer to my Google assistant if it didn't get its hopes up every time I take them off/put them on.
Bottom line - these are amazing headphones and I hope they last me forever.
Hven
Originally posted at
2025-06-23T20:00:00
Rated 5 out of 5
Regalo perfecto!.
Esta compra la hice para el día de los padres. La personalización quedó perfecta. Justo como lo imaginaba. Como siempre la calidad de audio JBL insuperable.
Masvi11
Originally posted at
2025-06-20T20:00:00
Rated 5 out of 5
Great product.
I bought this as a gift for my husband for fathers day. He likes it.
Wave27
Originally posted at
2025-06-13T20:00:00
Rated 1 out of 5
Bad experience
My order got lost, I contacted the customer service and the person told me that he can't do anything.
Mira11
Originally posted at
2025-06-13T20:00:00
Rated 2 out of 5
Disappointment
Volume buttons and other buttons do not work properly except for the power button. Personalized design looks very cheap.
exJBL f.
Originally posted at
2025-06-12T20:00:00
Rated 1 out of 5
CURSE??????
PLEASE READ!
To say I was gifted these headphones would be a lie. It's more accurate to say I was cursed with these headphones. I am not exaggerating, these headphones are the biggest obstacle in my life right now. When you first put them on you may think they're a solid pair of headphones. Well friend, that thought will soon be fleeting. Once your into your music, podcast, whatever you listen to, the headphones WILL repeatedly pause on and off, sometimes just off and it's up to you to turn them back on. This is incredibly inconvenient at the gym. The sensors on them are way too sensitive. If you move, turn your head, open your mouth, produce a drop of sweat, your audio is turning off. It's not a problem with the battery or Bluetooth. I'm at the gym wearing these headphones right now listening to post Malone and I'm p1ssed off genuinely. I've been counting, since writing this review, the headphones have interrupted my music 11 times. So unless you plan on sitting still in a sensory deprivation room all day, these headphones are not going to be good for you. 13 times. I've read that downloading their stupid app can help solve this problem. Screw that, I'm not letting jbl win like that after cursing me. In short, do not let the price pursuade you, these are cruddy and I'm p1ssed. 14 times now.
Dom f.
Originally posted at
2025-06-05T20:00:00
Rated 1 out of 5
No return for "personalized", Controls are junk
Bevause these are "personalized" headphones, they can not be returned. I quess I missed the :fine print" somewhere in the order process. I have use JBL Pro Products for decades in my sound business: tens of thousands of dollars worth of PA speakers, amps, etc because JBL was the very best htere is in the business.
So as a retried guy, i thought a paior of JBL wireless headohones for my TV (that were super-on-sale-discounted I admit! half price) would be of beyond standard Amazon crap. No. These sound fine, but the volume cotrols and interface are completely out-dated crap. I could not return them because they wre "personalized" which is stupidly just opickinig what color JBL logos you want on the ears! What, to impress people with my great taste in color? Not beinig able to return any sound/audio product is unheard of. Who buys something on-line with the risk of a poor product? no returns becasue of the cusomized color scheme? really? This is not the Company i have done business with since the '70's. My first big JBL purchase where 4311 studio monitors that i still have! So disappointing. Oh, and it also took eight full days to ship!
Fomer a.
Originally posted at
2025-05-27T20:00:00
Rated 5 out of 5
100% RECOMMEND!!!
Great headphones!! Noice canceling works very well. Sound quality is phenomenal. Fast and easy to connect. Battery last as stated on the box.
Gavin1234
Originally posted at
2025-05-24T20:00:00
I bought this weeks ago and still have not received it. Honestly the poorest decision I've made in buying something.
Poor d.
Originally posted at
2025-05-23T20:00:00
Rated 5 out of 5
Great gift
Purchased as a birthday gift for my 12yo, he loves them. They fit his head well, he likes the ear pieces and says they sound good and are easy to connect to any device.
Jlothian
Originally posted at
