JBL Quantum 100 Wired Over-Ear Gaming Headset, Black

SKU: JBLQ100BLKAM

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Questions & Answers

FAQ

What is JBL QuantumSOUND Signature technology?

JBL QuantumSOUND Signature technology is designed to deliver the most realistic soundscape for a competitive advantage in any battle. It amplifies every minute detail from the faintest footstep to the most thunderous explosion, making every gaming session more intense and realistic.

What comfort features does the JBL Quantum 100 headset offer?

The JBL Quantum 100 headset is designed with a lightweight headband and memory foam ear cushions to ensure maximum comfort during extended gaming sessions.

What is the purpose of the detachable boom mic in the JBL Quantum 100 headset?

The detachable, voice focus directional boom mic allows for clear and effective communication with your team or opponents during multiplayer gaming sessions. It also comes with a mute feature for added convenience.

Is the JBL Quantum 100 headset compatible with Windows Sonic Spatial Sound?

Yes, the JBL Quantum 100 headset is designed for seamless compatibility with Windows Sonic Spatial Sound, the native surround sound system built into Windows 10 PCs and Xbox ONE consoles.

What platforms is the JBL Quantum 100 headset compatible with?

The JBL Quantum 100 headset is compatible via a 3.5mm jack with a wide range of platforms including PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac, and VR.

Reviews about this item

Review Summary

2026-02-12T19:00:00

Rated 5 out of 5

I bought this for my wife a while back for her work and she absolutely loves it, she can be apart of her zoom meetings again

Matt0513

2026-02-06T19:00:00

Rated 5 out of 5

Great headphones with mic

Have been using for over 2 weeks and has worked great. Excellent audio and mic, simple to use and for a great price.

Golden87542

2026-02-01T19:00:00

Rated 4 out of 5

Comfortable headphones

I purchased these noise-canceling headphones specifically for work. I wear headphones continuously throughout the workday, and these are exceptionally comfortable, with soft ear cushions and a lightweight design that doesn't cause fatigue during extended use.

Em2die4

2025-04-19T20:00:00

Rated 2 out of 5

low quality, mid sound, looks okay very light but feels like i bought it at 5 and below

kingmaster69

2025-04-13T20:00:00

Rated 1 out of 5

Title: Avoid at All Costs - JBL Quantum 100

If I could give negative stars, I would. I've had the misfortune of purchasing two JBL Quantum 100 headsets - and neither of them worked. That's not bad luck. That's a pattern of failure, plain and simple. The first pair had audio that cut in and out like a busted radio from the 1950s - right out of the box. The second pair? The mic was completely dead. I tested across multiple devices, swapped out cables, tried different jacks - no fix. These weren't flukes. This is a clear sign of defective manufacturing and nonexistent quality control. And the problems don't end with the hardware. JBL's customer support is equally abysmal. Vague troubleshooting suggestions, delayed replies, and no real solutions - just a carousel of canned responses. It's frustrating, unhelpful, and shows a complete lack of accountability. Worse still, when trying to register the product on JBL's official site, I found that not a single African country is listed in their product registration form. That's not just inconvenient - it's outright exclusionary. So not only do they ship broken products, but they also make it clear some customers don't even matter to them. This headset is marketed to gamers, streamers, and remote workers - people who rely on quality audio and communication. But this product can't even do the bare minimum. Comfort, design, branding - none of that matters when the core functionality is broken. JBL, you're a big name. Start acting like it. The Quantum 100 is a complete embarrassment to your brand and a waste of time, money, and patience for your customers. Do yourself a favor and skip these entirely. There are better options out there - made by companies that actually care.

Irontron26

2024-09-04T20:00:00

Rated 1 out of 5

Do not recommend, terrible sound quality

I had just broken my HyperX cloud II, and decided to finally transition over to these after getting them as a Christmas present. I was listening to music when I broke the old headset, so I obviously went back to listening, and immediately it seems to be incapable of playing certain instruments or sounds. I tried watching some Youtube and I can only hear speaking in my right ear and it is far too quiet.

es15

2024-07-21T20:00:00

Rated 5 out of 5

Great deal

This is my second pair of headphones from JBL in this model and i have been extremely happy with them. Good sound quality, excellent price and fast delivery. With this product, service and price I am a repeat customer.

Mikey134

2024-07-08T20:00:00

Rated 5 out of 5

QUALITY! Quality! Quality!

I love my wired headphones... To me sound is crisper than Bluetooth. I love all the features like thst volume control. I Iove how the the headphones fit and wired portion is so well made. Quality! Quality! Quality!

Soundgurl63

2023-12-16T19:00:00

Rated 5 out of 5

Great

Very comfortable. Great sound quality for the cost.

Bmoms567

2023-08-14T20:00:00

Rated 5 out of 5

Impressed 1st Timer

next level, for price, quality, my favorites for gaming and music, get it!

KevXo

2023-08-03T20:00:00

Rated 5 out of 5

MAKE SURE TO BUY A 3.5MM SPLITTER

I bought it cuz it was on sale. I have the JBL vibe earbuds that I use at work but I needed something for my computer at home. Overall satisfied with the product but if your computer is set up to have separate audio channels you will need a 3.5mm splitter to use this.

crabcakeluver1996

2023-07-02T20:00:00

Rated 5 out of 5

I've had this headset for 2 years and I am not one to leave reviews but this is by far the BEST headset I have ever had

RileyPrice

2023-05-23T20:00:00

Rated 5 out of 5

Amazing

It has a good sound and the microphone it is perfect. I like the way the looks, so I can regret about it.

Ronny05

2023-02-25T19:00:00

Rated 5 out of 5

Nice product

I have been using these for past 4 and a half years, still sound better than some newer headphones you can get today at the same price

AverageGamer

2023-02-05T19:00:00

Rated 4 out of 5

Nice Headset, Could Be Better

Overall Nice Sounding Headset, Well Balanced. But 4 Stars cuz The Lightweight Plastic seems weak, and make its feel cheap. Might Break If Accidentally Sat on.

Kevin567

2023-01-31T19:00:00

Rated 1 out of 5

Cracks appearing after a month

I bought this a month ago, Dec 26th to be exact. It arrived December 27, I've been using it for a month as my main headset and about a week ago, I noticed a crack on the right hinge. Today (2/1/23) the crack got worse and now my right ear cup doesn't seal and it feels loose on my head. In fairness to the product, the headset always felt a little tight on my head and the detachable mic sounds great. Still disappointed that the headset didn't last me longer.

BrandonC51

2022-11-30T19:00:00

Rated 5 out of 5

Durable and overall really good

Love it. Bought one for me and a few more for myself and my 5yo son. He is rough on them as you might imagine and I'm sure this will hold up. For the price you can't go wrong

Jonny55e

2022-05-19T20:00:00

Rated 1 out of 5

Mic broke after 2 weeks of use.

Was happy with this product, I was expecting JBL quality. But the mic stopped working, my guess wires broke because it's floppy now. Can't find replacement microphone, cost almost as much as buying a new headset.

Merc782003

2022-05-15T20:00:00

Rated 5 out of 5

great purchase, good quality

great purchase, good quality, low price. Delivery was fast and the product is excellent for video calling and online lessons.

elenaesse

2022-04-29T20:00:00

Rated 1 out of 5

Left driver stopped working

The left driver stopped working a week after I bought it.

Triniplayer

2022-03-23T20:00:00

Rated 5 out of 5

Fantastic Headset

Loving the gaming with the headset and the sound quality

Mickey123

2022-03-05T19:00:00

Rated 4 out of 5

Good quality, however splitter is required for PC.

I bought this at my local Gamestop and while the sound quality and microphone quality are decent, a splitter is required for PC to make the both the microphone and audio function. Overall, this is a good product however advertising it as working on PC is a small bit misleading.

Nutty

2022-03-05T19:00:00

Rated 2 out of 5

Poor sound quality

Half the audio quality of standard earbuds. All treble.

NotImpressed

2022-02-02T19:00:00

Rated 1 out of 5

Bad build quality

I bought this about 5 months ago. The plastic quality is very poor. It broke into two pieces on a little blow.

saurav08

2022-01-24T19:00:00

Rated 5 out of 5

So Comfortable

Nice Fit Very Comfortable , Great Sound Quality. This is my second time ordering them. Any only because My Son wanted a set. I don't mind the Wire being on it. I did have to buy an adapter to plug them in my computer but No complaints on that either.

Patty

2021-12-29T19:00:00

Rated 1 out of 5

Junk

My Wife bought the Quantum 100 for are grandson and the mic quit working two days after Christmas, Call support and got some guy that I couldn't hear sounded like he was mumbling on the phone tried every thing even a different controller and nothing wast of money

Michael44

2021-12-12T19:00:00

Rated 1 out of 5

Too heavy headphones

I received this headphones and they are too heavy. It gave me a headache. Not recommended if you are using it for work related purposes. Moreover, they don't replace it with any other product May be because they know this product is not that good. I even offered them to take the product back and don't return my money. But they have a very lame policy in place. When you allow your product to be returned from other retailers then why not here. Plus what about the user experience. I don't think they pay any heed to it. Certainly not buying anything from them again and never recommending this to anyone.

Rohitsud

2021-11-08T19:00:00

Rated 5 out of 5

Great gaming headset

Received these as a gift amazing quality and sound Definitely worth the price

Onlinegamer21

2021-10-31T20:00:00

Rated 1 out of 5

The Mic Not Working Is Very Common

I keep running across people like me who can't get this to work as anything other than headphones. I did call customer support, but it was just a phone bank somewhere, and they had no idea what I was talking about. Seriously, this is wasted money, and maybe you can waste it, but to me that was two days' worth of food that I can't get back. The headphones are at least very loud, which is great, but the cord is so short you have to stay real close to the computer. It's not literally the worst thing in the world, just a rip-off. And I will never see that thirty again.

Well_These_Guys_Suck

2021-09-28T20:00:00

Rated 1 out of 5

Low price, low quality

These headphones don't come with all the items necessary to use them. Tried to connecting to my PC and said I need a USB cable or dongle, just wish that would have been noted somewhere so I could use them right away. Disappointed.

Steph07

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JBL Quantum 100 Specifications

  • Color

    Black

  • Earpiece Design

    Over-Ear (Circumaural)

  • Earpiece Connection / Wearing Style

    Headband, Wired

  • Number of Earpieces

    Dual Earpiece

  • Sound Field

    Stereo

  • Driver Type

    Dynamic

  • Driver Size

    1.57" (40mm)

  • Impedance

    32 Ohms

  • Active Noise Cancellation

    No

  • Controls/Microphone Location

    Controls: Left Earpiece
    Microphone: Adjustable Boom, Left Earpiece

  • Frequency Response

    20 Hz to 20 kHz

  • Sensitivity

    96 dB at 1 kHz / 1 mW

  • Maximum Sound Pressure Level (SPL)

    96 dB at 1 kHz

  • Noise Attenuation

    Yes

  • Number of Voice Mics

    1

  • Mic Boom Location

    Left Side

  • Pickup Pattern

    Cardioid (Unidirectional)

  • Frequency Response

    100 Hz to 10 kHz

  • Sensitivity

    -42 dBV

  • Audio Connector

    1x 1/8" / 3.5 mm

  • Cable Design

    Single-Sided

  • Audio Connector to Earpiece

    1x Hard-Wired

  • Cable Length

    3.94' (1.2m)

  • Platform Support

    Windows (with 1/8" / 3.5 mm Jack)
    Mac (with 1/8" / 3.5 mm Jack)
    Xbox One (with 1/8" / 3.5 mm Jack)
    PlayStation (with 1/8" / 3.5 mm Jack)
    Nintendo Switch (with 1/8" / 3.5 mm Jack)
    Smartphone (with 1/8" / 3.5 mm Jack)

  • OS Compatibility

    Windows 10

  • Weight

    7.7 oz (220g)

About JBL Quantum 100

Experience the immersive power of sound with the JBL Quantum 100 Wired Over-Ear Gaming Headset. Designed with JBL QuantumSOUND Signature technology, this headset transports you to the heart of the action, amplifying every minute detail from the faintest footstep to the most thunderous explosion. This superior sound quality gives you a competitive edge, making every gaming session more intense and realistic.

The JBL Quantum 100 headset is not just about exceptional sound; it's also about comfort. The lightweight headband and memory foam ear cushions are meticulously designed to ensure maximum comfort during extended gaming sessions. This means you can stay focused on your game without any distractions.

Communication is key in any multiplayer game, and the JBL Quantum 100 headset ensures your voice is heard with crystal clarity. The detachable, voice focus directional boom mic comes with a mute feature, allowing for clear and effective communication with your team or opponents.

The JBL Quantum 100 headset is designed for seamless compatibility with Windows Sonic Spatial Sound, the native surround sound system built into Windows 10 PCs and Xbox ONE consoles. This ensures an immersive, 360-degree sound experience that takes your gaming to the next level.

Moreover, the JBL Quantum 100 headset is versatile, offering compatibility via a 3.5mm jack with a wide range of platforms including PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac, and VR. This makes it the perfect choice for gamers who play across multiple platforms.

In conclusion, the JBL Quantum 100 Wired Over-Ear Gaming Headset is more than just a gaming accessory; it's a ticket to a more immersive, comfortable, and competitive gaming experience.

JBL Quantum 100 Features

  • Be at the center of the game with JBL QuantumSOUND Signature
  • Play even longer in memory foam comfort
  • Make your voice heard loud and clear
  • Compatible with Windows Sonic Spatial Sound
  • Made for your favorite platforms

Warranty Information

This product has a limited warranty of 12 months.

Key Features

  • JBL QuantumSOUND Signature technology for immersive, realistic gaming audio
  • Lightweight headband and memory foam ear cushions for extended comfort
  • Detachable, voice focus directional boom mic for clear multiplayer communications
  • Compatible with Windows Sonic Spatial Sound for a 360-degree sound experience
  • Sporty design to match up with various gaming gear aesthetics

What's in the box:

  • JBL Quantum 100 Wired Over-Ear Gaming Headset (Black)
  • Removable Mic
  • Windshield Foam
  • User Manual
  • JBL 1 Year Limited Warranty