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Reviews about this item

Review Summary

2025-05-16T20:00:00

Rated 1 out of 5

They deliberately make their products worse

I believe JBL has actively chosen to make their newer Quantum 810s worse to make users opt for newer models. for the last 5 years I've owned multiple Quantum 810s, all have worked fine. this week my last one broke so I bought a new one. the range of the dongle has gotten so much worse, it's baffeling. I used to be able to walk around the entire house and not have any problems, clear audio no matter where I went. now I can't even get out of my own room without there being a bunch of noise. at first I thought it might be a faulty product so I returned it and bought a different one of the same model. nope, this one is just as terrible. showing to me this is an intentional choise. JBL you're a terrible company that screws over it's users by deliberately making your products worse over time.

Stromann

2025-02-18T19:00:00

Rated 1 out of 5

Good headset, while it works

For the price the headset performed well, when it worked properly. While still under warranty my microphone started making horrible noises for other people in my calls. I contacted customer service and long story short was told that i cannot claim my warranty until I go back to the US (since I'm travelling abroad for an indefinite time). So buyers beware.

IvanS

2024-07-15T20:00:00

Rated 5 out of 5

new jbl q 810

great sound, comfort, look and ease of use. love them so far.

ffejjeff

2024-02-04T19:00:00

Rated 4 out of 5

Personally I find it reliable

So I've had this headset for 15 months and it's holding strong a full charge lasts it 3 days It's range is about 4 yards with interference and it's been darn near indestructible Only parts that have broken are one of the war mountings that I drilled back on and the mic but other than that it had endured being crushed slapped played with by a toddler and time

Mr N.

2023-12-27T19:00:00

Rated 1 out of 5

Won't charge brand new

1st time using and charged for about 5 min then it wouldn't charge anymore. Charging light would flash red for a sec then turn off. Tried multiple outlets and cables. Brand new and doesnt work

bob22221

2023-12-22T19:00:00

Rated 5 out of 5

Great

Bought this set love how it won't break above the speakers when It drops

Simply q.

2023-12-20T19:00:00

Rated 2 out of 5

Static, squealing, high pitched alarm sound in ear

I was super excited to try these out. Man am I disappointed. The sound is great, fits my head well but within an hour of using them, I heard a pop then a weird static like the speakers are blown in the right side. Then the static turned into a high pitch squealing and then what sounded like an alarm, I had to restart my PC to stop the alarm sound but the static was still there. I updated my drivers, restarted pc, fully charged the headset and tried again. Now it randomly has static which sounds like the speaker is blown, but it's random and not all the time. When the headset is working,the sound is great.

someone d.

2023-11-28T19:00:00

Rated 4 out of 5

4 stars for not having Media control buttons

There is now play/stop/skip buttons. Maybe the reason for that is it is able to connect both on RF2.4GH and Bluetooth, so which one stream would you like to stop if listening to both? But since there is no buttons for that, and I use a lot, I will give 4 stars.

WilliamK

2023-09-30T20:00:00

Rated 5 out of 5

Best quality.

Finally, a headset that does not randomly crack for no reason. The quality is really good and the sound is perfect. However, when I have standby time on, the headset is supposed to turn of after a certain amount of time when no audio is playing. But it randomly turns off even when audio is playing, especially when the battery is around 50%. Its not a big deal, I just have it always on, then it does not do it, but I think its worth mentioning.

BobYeeterson

2023-08-07T20:00:00

Rated 5 out of 5

Good all around

I initially purchased a pair of the 810s back in January for work. I was super happy with the product; sound quality is top notch. After about 4 months my mic started to crackle and eventually stopped working. I reached out to JBL about the issue, and they sent a new pair right away. Very pleased with the customer service and product.

AnthonyW

2023-08-06T20:00:00

Rated 1 out of 5

Good at first but gets worse over time

I've had this headset for a few months and they have crackling sounds and the mic doesn't work now I don't recommend for Xbox at all

Josh2004

2023-06-30T20:00:00

Rated 5 out of 5

Extremely good, but could've been better.

These headphones are just, AWESOME. They sound extremely good, the battery life is just... incredible. The mic could've been better but atleast my friends can hear me. I would've liked to see some metal on this thing especially at such a high price, but the quality is still very good.

BobYeeterson

2023-04-08T20:00:00

Rated 5 out of 5

Crisp audio and mic.

Had a wide range of headsets for gaming, these are pretty dang good so far. Mainly play cod. Mic is adjustable, would recommend these if money isnt an issue for anyone looking for a new headset.

Alaskan B.

2023-01-20T19:00:00

Rated 5 out of 5

Great headphones

Everything has worked just fine for me, the customization is detailed, the surround sound is great, and the audio quality is near perfect. These are overall the best headphones i have ever used.

person

2023-01-08T19:00:00

Rated 1 out of 5

Not pleased

I really wanted to like these. The RBG is cool and they're very comfortable. However, the audio is actually awful. I've played with all the settings, read the manual and some Reddit threads. Nothing seems to make the sound quality even close to decent. There's even a static sound sometimes. The mic is also very bad. None of my friends can ever hear me and they ask me to repeat myself multiple times. The battery life is also something that bugged me- they die so quick. I'm not even picky with things like this but these were really disappointing. Not worth the money at all in my opinion.

lee13

2023-01-05T19:00:00

Rated 2 out of 5

Great product, poor craftsmanship

I purchased this item I'd say 3 days ago, everything was great the audio is wonderful and everything id expect from a jbl product, but theres modes you can have your headphones in and one mode i like to have my headphones in is anc its a really great feature. Sadly, I cant enjoy this mode for apparently having all your hz's (31hz, 62hz, 125hz, etc...) maxed out it messes with the mode and bugs the right headphone causing it to make a terrible treble noise like a blown speaker. Now I go about my days without it on and so far not an issue but please get this fixed. Id like to be able to enjoy these headphones at the standards they're expected to be held. P.s. id like to mention i didnt have this issue when initially having everything maxed and anc on.

MarryMeri

2023-01-03T19:00:00

Rated 5 out of 5

Perfect headset

My brother got this product and it's a very comfortable and the sound quality is amazing. Adjustable for any size and definitely worth owning if you want the best gaming experience.

Bloody w.

2022-12-29T19:00:00

Rated 1 out of 5

Xbox Users Beware

I just wrote a review not that long ago but realized another fault of this product. The LED lights don't even function when you are using them with an Xbox due to the fact it isn't connected to Bluetooth, and the Bluetooth isn't supported on Xbox for whatever reason. You can turn the electronics on for Bluetooth mode for a little while, but it'll shut off automatically shortly after due to there being no Bluetooth connection. If you are looking into these, and are an Xbox user consider this? All of the buttons and turn dials have no function if you are using an aux cord which is your only option on Xbox, the noise canceling doesn't work with aux (which once again is your only option), and the LED lights don't even work with an aux cord. Absolutely awful product for Xbox users. I wish there were a warning telling Xbox users not to buy this due to the absolute lack of all of these features.

Cole4

2022-12-15T19:00:00

Rated 5 out of 5

Can't beat it for the price

I got this on their Black Friday sale for half price and I am in love with it so far. Sound quality is pretty amazing. The spatial surround sound truly sounds great for music, gaming, or just watching videos. Noise cancelling is very good, can hardly hear myself speaking. Very comfortable as well. Mic sound quality seems to be nice as well. Oh battery life is absolutely amazing on this thing (I keep the LEDs powered off). The JBL quantum software that you use with the headset is nice and easy to use. It has things such as battery percentage indicator, LED color customization, EQs, and more. My only concern with this headset, is the microphone makes an audible clicking nosie when you move it up into the mute position. My concern being that the switch, or whatever that clicking noise to mute the mic, may mess up over time. But we shall see. So far this thing is super great though.

Cole A.

2022-11-30T19:00:00

Rated 1 out of 5

Needs fix for wireless on xbox

The headphones sound great overall, I'm just upset to find out that if you play on Xbox the wireless feature does not work.

connor141

2022-11-27T19:00:00

Rated 5 out of 5

Best sounding headphones on the market!!

I bought this on black friday and it was my best purchase! I have had turtle beach, razor, and logitech headphones and none of them come close to the JBL 810. I play on PS5 and these provide me with everything I could need for console play. The bluetooth connection allows me to be in discord with my PC friends on my phone while still hearing gameplay. When I want to listen to music, the 810's are my go to choice even over airpods! The wireless connection is seamless and so easy to connect to my console. These headphones come with everything a gamer can want and need. Highly recommend trying these to bring your gaming experience to the next level.

Mikey3535

2022-10-04T20:00:00

Rated 5 out of 5

A fantastic wireless headset

The Quantum 810 is a great wireless gaming headset. It's sound isolating closed ear design helps block out any unwanted background noise that interferes with your gaming or listening experience. I use my Quantums to help block out the sound of a loud fan blowing in the background which helped immerse myself into the game. The dual sound channel is also a great feature. Being able to adjust whether I hear my WoW guildies on discord more or the game more clearly is a great ability. I only have 1 minor complaint; my ears got sweaty after having the headset on for about 3 hours straight. But that probably means I should take more breaks. Overall the Quantum 810 is a fantastic wireless headset and a great entry into the market. It is light weight, easy to use and connect, has clear sound, has customizable RGBs, and most importantly easy to use external volume controls.

Jart

2022-09-30T20:00:00

Rated 4 out of 5

Flawless Sound, Sound Tracking & Speedy Charging!

When I first opened the box of the 810s, I immediately felt that they were going to be good headphones. After testing them, I found that the game sound tracking was really good. I could tell where enemies were just using the headphones. The noise cancellation is excellent. What blew me away the most when I first plugged them in was the sound quality. It is very clear and crisp. You can really hear the bass too. The packaging is amazing, as is the presentation of the headphones in the box. The buttons work flawlessly, and the headphones are fast charging. What I didn't like though was the microphone. I wish you were able to remove it. Sometimes it gets in the way. And on the outside of the headphones, there's a metal material, which looks good, but it also gets a lot of fingerprints. Overall, they feel stable and work great.

GoodPizzaPie

2022-09-29T20:00:00

Rated 5 out of 5

High quality sound, extremely comfortable

I love everything about JBL's best gaming headset I have ever used. First off, when unboxing the Quantum 810 wireless, they have the coolest look with "JBL" that lights up different colors on each side. They are inside of a nice bag to keep them from getting scratched and keep dust off of them when not in use. They are so comfortable when you put them on, you would have to put them on to appreciate how comfortable they really are. I imagined that's what a fluffy cloud would feel like, when I put them on. Way more so comfortable than any other headset I've ever used and I've used a lot over the years. Now the sound quality, with surround sound and with the full active noise canceling, pretty much blew my mind. The sound is so amazing and I feel like I'm in a movie theater with perfect crisp sound all around. I absolutely love it!! You don't have to do anything to connect them to your devices. The Bluetooth automatically connects when you turn them on. You can't get any easier than taking the product out and just turning it on and it's ready to go. The charger is included and it's very nice and sturdy. It's made like a "rope" plus the handbook for using is included in the box. There is nothing I would change about JBL's Quantum 810 wireless gaming headset because it is literally the best I've ever had in every way. I know they will last forever because everything from JBL has lasted me for years and I've never had a problem. If you want the best quality, sound and superior comfort made, I highly recommend this product. I'm sure this is the last headset I want to use for years to come. It's that good.

storm144

2022-09-28T20:00:00

Rated 5 out of 5

Superior Fit and Sound

One of the greatest fitting and sounding headphones I have ever put on my head. The sound quality makes you feel like you are physically in the game. I love the on/off mic trigger. it makes muting the mic super easy to talk to someone that is in the room or answer the phone.

burkhac1124

2022-09-27T20:00:00

Rated 5 out of 5

Great headphones in today's competitive market!

With the current gaming headphones market it's hard to decide which set fits best for you. What sets the Quantum 810 apart from the competitors is the ANC (active noise cancelling), the custom RGB effects, and the overall quality of the product. Even though they're mostly made of plastic, the Quantums feel nice and durable and the looks match as well, sleek and clean. Comfort is an important factor, after a long session of gaming there's little to no discomfort with these beasts. The active noise canceling is a real game changer (literally haha), it allows for more focus on the game, especially if you have to share a household with other people using TV's. Also love that the mic can be moved out of the way easily and automatically mutes while in the upward position. Thge customizability of the RGB lighting is a really great feature, I'm able to match it to my computer and my keyboard using the JBL Quantum app, as well as adjust the sound settings for the headphones. One of the coolest additions to the Quantums is their ability to be used as regular headphones too! Bluetooth connectivity and a 3.5mm audio jack allows for use on phones whether its for music or streaming. The Quantum 810s leave little to be desired in the features department and that's why I consider them one of the best headphones. 10/10

Bmanbill55

2022-09-27T20:00:00

Rated 5 out of 5

If you don't game hard, these may change that!

I may not be a hardcore gamer, but these headphones may just change that. The sound quality and 3D feel of these is amazing. I use them with an Xbox, so I'm wired, but with the included wire, that has controls on the wire, you're good to go. This also comes with a Bluetooth dongle device for your PC. They also work great for just listening to music. They feel super comfortable on your head and ears with plenty of padding in all places. The led lights make them fun to wear in the dark and even better for guests to see. I can't find a single thing I don't love about these headphones!

RonBoback

2022-09-14T20:00:00

Rated 5 out of 5

Perfect headphones for gaming, office, and classes

These headphones do everything you might need them to do as a gamer, office worker, and a student. First, as a gamer, they have two modes of virtual surround sound: DTS and QuantumSURROUND. I left it at JBL's mode, but DTS is also useful. You can adjust your head size in the app, and that supposedly makes the surround sound algorithm more accurate. Quantum 810s produce all frequencies faithfully, and the bass is strong. I advise to tone down the bass a bit in the equalizer, unless you love the shaking bass of various 3d shooters. The wireless dongle installed easily and works flawlessly: I don't perceive any delay between the action in the game and the sound reaching my ears. It's very liberating not to be tied to the desktop. The wireless signal is rather strong, and I can still hear undistorted audio from the second floor (computer is on the first floor). Next, as an office worker, these headphones connect to your phone's bluetooth and seamlessly merge the computer's sounds with your phone conversations. This is priceless: you don't have to keep switching between the headphones and whatever you use to talk on the phone. The top dial on the left earpiece allows you to tone down the computer sounds. Unfortunately, you can't control the volume of the phone sounds (both conversations and whatever media you're playing). Lastly, as a student who wears these headphones while coding and writing papers/latex, these headphones are a blessing in that they feature active noise canceling and play all music very nicely. The ANC can be turned on and off using a small button on the very top of the left earpiece. As mentioned in the gaming section, all frequencies are produced very well by these Quantum 810s, and ANC allows for better concentration and lower music volume, while you can still hear all the details in your music. Lastly, battery life is very good. I charge them up every few days of 3-6 hours behind the computer. My RGB LED settings are minimal, and I estimate that with RGB turned all the way off you can get maybe 1.5 - 2 times the battery life. But who buys RGB LED - enabled headphones and doesn't use them, amirite? Overall, great headphones that do everything I wanted them to do. There is nothing extraneous or redundant, and all the necessary features are there. Great product by JBL.

Happy_dad

2022-09-13T20:00:00

Rated 5 out of 5

AMAZING Sound

These headphones are incredible! The QuantumSURROUND makes you feel like you are inside your game. I also love the ANC (Active Noise Cancellation) to eliminate any external sounds. The boom mic with its flip-up mute is a pretty ingenious detail for quick action. If you are a gamer of any level, I would highly recommend these!

Baynes

2022-09-12T20:00:00

Rated 5 out of 5

Gaming comfort

Comfortable headphones for gaming. Felt heavy at first, but were good after a bit of adjustment. Kind of more comfortable without glasses, though not bad with them on. Easy to use the headset and sound quality is perfectly decent.

ACJ253

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JBL Quantum 810 Specifications

  • Color

    Black

  • Earpiece Design

    Over-Ear (Circumaural), Closed-Back

  • Earpiece Connection / Wearing Style

    Headband

  • Number of Earpieces

    Dual Earpiece

  • Driver Type

    Dynamic

  • Driver Size

    2.0" (50mm)

  • Impedance

    32 Ohms

  • Active Noise Cancellation

    Yes

  • Controls/Microphone Location

    Controls: Left Earpiece
    Microphone: Adjustable Boom, Left Earpiece

  • Frequency Response

    20 Hz to 20 kHz

  • Frequency Response

    20 Hz to 20 kHz

  • Sensitivity

    95 dB SPL at 1 kHz

  • Sensitivity

    95 dB SPL at 1 kHz

  • Maximum Sound Pressure Level (SPL)

    93 dB

  • Number of Voice Mics

    1

  • Mic Boom Location

    Left Side

  • Pickup Pattern

    Cardioid (Unidirectional)

  • Noise Cancelling Microphone

    No

  • Wireless Modulation

    Bluetooth:/4 DQPSK, 8DPSK, GFSK
    Analog:/4 DQPSK

  • Bluetooth

    5.2

  • Bluetooth Profiles

    A2DP 1.3, HFP 1.8

  • Frequency

    Analog:2.4 GHz (2402 to 2480 MHz)
    Bluetooth:2.4 GHz (2.402 to 2.48 GHz)

  • Bluetooth Transmitter Power

    10 dBm

  • System Connection

    USB-A

  • Audio Connector

    1x 1/8" / 3.5 mm

  • Cable Design

    Single-Sided, Straight, Detachable

  • Audio Connector to Earpiece

    1x 1/8" / 3.5 mm Female

  • Capacity (mAh)

    1300 mAh

  • Runtime

    43 Hours (Lights Off)

  • Recharge Time

    3.5 Hours

  • Wireless Charging

    No

  • Charging Port

    USB-C

  • Inputs/Outputs

    USB-A

  • Platform Support

    PlayStation 4 (with Wireless Adapter)

    PlayStation 5 (with Wireless Adapter)
    Nintendo Switch (with Wireless Adapter)
    Windows (with Wireless Adapter)
    PlayStation 4 (with 1/8" / 3.5 mm Jack)
    PlayStation 5 (with 1/8" / 3.5 mm Jack)
    Xbox (with 1/8" / 3.5 mm Jack)
    Nintendo Switch (with 1/8" / 3.5 mm Jack)
    Mac (with 1/8" / 3.5 mm Jack)
    Windows (with 1/8" / 3.5 mm Jack)
    Mobile Device (with 1/8" / 3.5 mm Jack)

  • OS Compatibility

    Windows

  • Required Hardware

    Available 1/8" (3.5mm) Headphone Output, USB-A Port

  • LED Indicator

    Yes

  • Battery Info

    Required, included

  • Battery Material

    Lithium ion

  • Battery Type

    Non-universal

  • Battery Quantity

    1

  • Weight

    14.5oz (410g)

  • UPC Code

    50036389679

About JBL Quantum 810

FEATURED REVIEWS

JBL has created a "GAMERS MASTERPIECE"!

By Miguel C.

The JBl Quantum 810 are at a whole another level. While playing on my PS5 console using the 2.4 USB, the 3D audio sound is very clear and surround immersive with no lag or drops at all. The (ANC) active noise cancelation is a great feature with a female talk voice telling you wether it's on or off. They feel very light and comfortable over the ears with no discomfort from long play. I also noticed the battery life is long, lasting hours without needing a charge. The led lights around the outs...

View full Review

Best gaming headset for an immersive experience!

By Daileyfix

I have been using this headset while gaming with my xbox and used as a regular bluetooth headset with my phone. Although I wish I could use it wirelessly with my xbox, I understand that this is an xbox issue and not caused by JBL. Going by what I read, it would work wirelessly with all of the other gaming consoles and PC. NOW, to the quality of this headset. It is AMAZING. The sound is crisp and clean with incredible bass that just seems to penetrate your soul. The highs and mids are great,...

View full Review

You can elevate your gaming experience with the JBL Quantum 810 Wireless Noise Canceling Over-Ear Gaming Headset. With its Hi-Res certified JBL QuantumSOUND, you'll be able to discern even the most minute audio details in crystal clear quality. The headset also features JBL QuantumSURROUND and DTS Headphone:X version 2.0 technology, providing you with the most immersive spatial surround sound experience for gaming.

The JBL Quantum 810 is equipped with a 2.4GHz wireless connection and Bluetooth 5.2 streaming, ensuring seamless audio without lags or dropouts. With an impressive 43 hours of battery life that charges as you play, you'll never miss a beat in your gaming sessions.

Designed specifically for gaming environments, this headset features a voice-focus boom mic and noise suppression technology. This guarantees clear communication, whether you're strategizing with your team or placing an order for pizza. The Discord-certified dial allows you to adjust the balance of game and chat audio to your preference, ensuring uninterrupted gameplay.

The JBL Quantum 810 also boasts a directional voice-focus boom microphone with flip-up mute and echo-canceling technology. This ensures your voice comes through loud and clear, regardless of the gaming scenario.

Comfort is a priority with the JBL Quantum 810. The lightweight, durable headband and premium leather-wrapped memory foam ear cushions are designed for extended play sessions. The headset is also versatile, compatible via 2.4GHz wireless connection with PC, PS5, PS4, and Nintendo Switch (when docked). It can also connect via Bluetooth 5.2 with Bluetooth compatible devices and via 3.5mm audio jack with PC, PlayStation, Xbox, Nintendo Switch, Mobile, Mac, and VR.

The JBL Quantum 810 is more than just a gaming headset. It's a tool that enhances your gaming experience, immerses you in the game world, and ensures clear communication with your team. Experience the difference with the JBL Quantum 810 Wireless Noise Canceling Over-Ear Gaming Headset.

JBL Quantum 810 Features

  • Dual surround sound
  • Hear every detail with Hi-Res drivers
  • Dual wireless
  • Active Noise Cancelling technology for gaming
  • Play & charge at the same time
  • Game audio chat-dial for Discord
  • Directional microphone
  • Durable, Comfortable Design
  • Optimized for PC, compatible with multiple platforms

Warranty Information

This product has a limited warranty of 12 months.

Key Features

  • High-resolution JBL QuantumSOUND for crystal clear audio detail
  • JBL QuantumSURROUND and DTS Headphone:X 2.0 technology for immersive gaming experiences
  • Seamless 2.4GHz wireless connection and Bluetooth 5.2 streaming for lag-free audio
  • Active Noise Cancelling system designed specifically for gaming environments
  • Long-lasting 43-hour battery life with play and charge capability
  • Comfortable, durable design with premium leather-wrapped memory foam ear cushions

What's in the box:

  • JBL Quantum 810 Wireless Noise Canceling Over-Ear Gaming Headset (Black)
  • USB Type-A to C Charging Cable
  • 3.5mm Audio Cable
  • 2.4 GHz Wireless Dongle
  • Windshield Foam for Boom Mic
  • User Manual
  • JBL 1 Year Limited Warranty