JBL Quantum 400 Wired Over-Ear Gaming Headset for PC, PS4, Xbox One, Nintendo Switch and Mobile Devices, Black

2025-12-23T19:00:00

I have not even reviewed my order. It has not shipped either it's been almost a month

Vkluna

Originally posted at

2025-12-06T19:00:00

Bought 2 pair for both of my Grand boys and the absolutely LOVE them! Very nice quality and everyone is happy! Would highly recommend :)

Meesh1

Originally posted at

2025-10-14T20:00:00

I bought these for my WFH call job and they work great for that and for gaming.

AndehhL

Originally posted at

2025-09-05T20:00:00

They last very well, bass and sound quality is very good, comfortable and design is nice, only downside is they are not wireless and need a wired connection but thats not a big problem. Good product, keep making em

1989 J.

Originally posted at

2025-06-30T20:00:00

I bought these about a month ago and so far they've been great. The sound quality is great as I expected from multiple JBL Flip, Charge, and Extreme speakers me and my friends have owned over the years. The software is pretty straight forward and easy to use. My only thing is they seem to have a slightly cheaper build quality then other headphones in this price range. Compared to a pair of Logitech pro headphones which are at a very comparable price, the Logitech's are built a bit stronger with more metal components and a very nice volume knob on the headphones wire. Also, I noticed that any contact on the headphones cable, both using auxiliary and usb type c, you can hear the rubbing or tapping directly through the left headphone. It's not a huge issue but it is quite noticeable at lower volumes and when there is no sound playing.

MatteLocket5152

Originally posted at

2025-06-24T20:00:00

Within a couple weeks stopped working also immediately had a echo horrible

Shdh

Originally posted at

2025-03-04T19:00:00

I got these headphones Christmas 2023, and needless to say i am not happy with the quality. sound is nice, but after a bit, one of the hinges snapped, and then the fake leather head band began to deteriorate. After a little bit longer, the other hinge snapped and the USB-C cord just stopped working altogether. They will barely stay on my head now, I need to use electrical tape to keep them from falling off. Barely even cover my ears.

quaneteth

Originally posted at

2025-01-17T19:00:00

Got this for christmas and was great for about 4 seconds, until i plugged it in - DEAR GOD the cable microphonics hurt my brain. I have tried purchasing a separate, softer cord than the AWFUL, SCRATCHY, STRING MESS that this came with, but it straight up DOES NOT WORK. THE ONLY CABLE THAT IS COMPATIBLE WITH THIS is the god-awful one it comes with. I cannot lean forward, back, or really any direction without hearing a constant "SHRRRK-SHRRRK" in my ears and it drives me nuts. The quality of these headphones are so amazing and it's dissapointing to see one small issue completely ruin the product's functionality. So annoyed, would give 1 star if the sound quality and customization of these weren't so good.

sullys

Originally posted at

2024-12-14T19:00:00

So I just got these as a Christmas present at our work Christmas party and was excited to use them but it was anything but frustration. For some reason they don't like anything with a USB 3.0 or newer at least not on my machine and when starting up it wouldn't even recognize them, so I tried a different type-C cord and it wasn't that. I had to constantly plug in plug out just to get it to register and then wouldn't actually register in the down in the task bar but it would see it in the sound system settings. Finally after like an hour of troubleshooting that I plugged it into 2.0 USB and then it started working a little bit better. The software itself takes up 200 megs of resources in the background. The spatial sound is okay and the bass is really good but the volume roller doesn't link with Windows so you have to just set it to 100% in Windows and then use the volume slider on the headset so you don't actually know what volume you're at in Windows. The max volume is not near loud enough either. After spending over 2+ hours messing around I then was able to try them out in game. 7.1 sounds great with really good bass but not enough to keep using. I am going back to the razor kraken kitty I found in the dumpster and just work better. I really tried to like these headphones and tweak and mess with all the setting and even installed third party software to try to make them louder and that just made more issues/problems.

gh0stw0rk

Originally posted at

2024-11-19T19:00:00

Every time I see this product, the price goes down, I thought it was a steal getting it for only 60 CAD when I saw it at the store, but it was because that specific model kept being refunded, and now I know why. I've had it for half a year, the USB cable rapidly died after 3 months of using it, and now the aux port is going down too. Mic sound quality is mid, my friends on discord can hear me well enough but I definitely wouldn't record anything using it, there's also occasional glitching now with the mic were it sounds robotic and loud and I have to unplug it and sometimes adjust the wire/port to get it to work again. The sound quality's good for stereo, the surround sound speakers aren't great though. This headset is not worth 100 bucks, the durability is absolute crud, idk how I did it, but recently the plastic joint that allows the speakers to twist side to side has chipped and snapped on both sides, the left joint is completely compromised so it can no longer fit on my head, the left side would "dangle". It's currently wrapped in duct tape and I wear a tuque/beany overtop of the headset while listening to music so it stays snug to my ears like it used to, I'm trying so hard to salvage this thing. I'll admit, If I had taken better care of it, it might've lasted quite a bit longer, but the cheapest earbuds I own have lasted 3 times as long under much worst conditions, my previous headphones, that were around 30 CAD but I got on sale for about 15 CAD, lasted more than a year before the wire fully gave out, in part because my cat chewed on it, and I accidently pulled on the wire on multiple occasions. And also, the LED feature doesn't look that good, the reds become magenta, and it doesn't work anymore because the USB cable broke and the port for the cable is braking down too, so buying a spare wouldn't last long either.

Jazjaz

Originally posted at

2024-10-08T20:00:00

hinges started snapping in pieces with only a month of use and cant properly wear them anymore, biggest headphone scam yet.

irik66

Originally posted at

2024-07-09T20:00:00

The headphones overall are really good regarding the sound quality and the mic, but after a year of using i started to have troubles with the volume. When adjusting the volume with the wheel, one side would go completely quiet until i put the wheel in a specific place. It's unfortunate because i do really enjoy using these headphones :/

leena

Originally posted at

2024-02-09T19:00:00

This is an amazing product. However, there are some flaws. The sound, control interface and unlimited amount of customization you can do with this headset is amazing. The Quantum control interface is very simple and basic to use. I actually have purchased two of these headsets and have been using it for two years now. This headset won't let you down and is amazing. Its flaw however, is after a couple of months, the top cushion seam on the band starts to come loose, however, after about a year of usage, one of the sides of the headset will snap and cause the entire headset to not be conferrable anymore. Its mainly due to the design, however its a 50$ headset and lasts for a year so I can't complain to much. The sound quality is great straight out of the box, and has no issues with hooking up or anything.

WPG55

Originally posted at

2023-12-06T19:00:00

Played last night It was very comfortable I give it a 9/10 for comfort. It was not wireless. And wen playing the game the sound quality was not there. The mic was great. Only issue there it only moves up and down. Comfort 9/10 (No headache) Sound quality 7/10 (Couldn't hear as well as the PlayStation one I recently got) Convenience 6/10 (Not wireless) Doesn't bother me, but isn't as convenient as the one I currently use. And the mic only goes up n down. The one I currently use has 2 mics and they are imbedded into the headset so they don't get in the way. Final score = 7.3 Seeking to get my money back

Gamers

Originally posted at

2023-10-31T20:00:00

These headphones are so insane the bass is crazy and the software is so cool and so many features re

App1eDew

Originally posted at

2022-08-14T20:00:00

good headset and is comfortable, lights on the side are good. Had it since Christmas 2021 and in the past few months the headset decides to disconnect from my ps4 even while plugged in. Like if I even move or turn my head it just disconnects and I have to take the wire out and keep putting it back in over and over again.

Njjj

Originally posted at

2022-05-27T20:00:00

One of the worst built headsets I have ever owned. Bought it less than a year ago, within 2 months the padding on the headband starting to come off. Today the right earpiece connector broke because of the cheap plastic used. For spending $100 for a headset the build quality should be a lot better. I expected more out of JBL,

Dennis4106

Originally posted at

2022-04-22T20:00:00

These are great for in game audio and super comfortable to boot. Was my favorite headset I've owned... but four months in and they're falling apart. The plastic near the swivels has started crumbling like it's dry rotted. Really disappointed in this product. Fortunately bought mine cheap at TJ Maxx, but for $100 retail these are absolutely not worth it.

foul t.

Originally posted at

2022-02-13T19:00:00

They are okay but not worth what i paid. Maybe if they were 20% less it would be a 5 star review

Davebobfrank

Originally posted at

2022-02-06T19:00:00

The Material is fairly plastic lol, but the sound quality and software are incredible! Definitely a good buy!

Toenailjam

Originally posted at

2022-01-24T19:00:00

My previous headset wouldn't quite fit over my ears correctly and caused me some pain , I watched a few YouTube review videos and decided to buy the JBL Quantum 400 headset . The memory foam ear cups fit comfortably over my ears and I can wear my computer glasses without experiencing any discomfort , the sound quality is excellent as is the microphone which produces crystal clear voice when using Teamspeak or Discord . The accompanying software which allows use of the JBL sound engine delivers superb surround sound which will please the serious PC gamers out there , I would wholeheartedly recommend the JBL Quantum 400 Headset as it's the best headset I have ever owned in 25 years of computer use .

OldFartPhil

Originally posted at

2022-01-04T19:00:00

I brought this as I wanted a new lightweight headset nothing too bulky. The only issue I?ve had with this product is that the mic picks up all the sound from the headphones tried multiple thing to counter it then only thing that works is turning the headset down to quiet. Which in my opinion makes it void wearing one.

Sean101

Originally posted at

2021-12-27T19:00:00

the sound quality is perfect the bass is amazing over all its great for the price

ceru

Originally posted at

2021-12-26T19:00:00

I got this for my partner for Christmas he loved it!

Blah

Originally posted at

2021-12-24T19:00:00

had this headset for just over a week, i'm wearing it nearly all day every day so comfort was definitely a major factor, i also like that the mic mutes when moved up from in front of your face there's also a mic mute button on the left ear pad along with main volume and what i call a mixer knob with a clicky bit at the halfway mark, for gaming and talking/music

dandotb

Originally posted at

2021-12-23T19:00:00

Very very good headset. Price and sound are perfect

Ice8

Originally posted at

2021-11-12T19:00:00

Like I say, probably the best set of headphones I've had, period. 10/10 ***** Price is on-point. Obviously because of the price you don't get things like a detachable microphone (which is fine, because its a "fold up to mute") , and the actual design where the headstrap attaches to the cups LOOKS LIKE it might break easily. BUT!!!! I've had these for a couple of months now and have had literally zero problems. The battery even stays charged from all day work use/music and all evening gaming. Its pretty impressive actually. I tend to just give it 5 minutes here and there. Really nice USB-C connection, very sturdy feeling. I'm really happy with this product, like properly chuffed. Thanks JBL! Hopefully my gleaming review isn't misplaced, and you take as best care for the environment as you possibly can do. We all want our planet to live! x <3 Lets be real, we know that nothing else matters.

Currys

Originally posted at

2021-11-07T19:00:00

I have been using my quantum 400 for a year bow and i must its the worst headset ever even a 2000 rs headphones are vetter than this.First the build quality is the worst from the body of the headphones to the leather quality in it and secondly it makes your pc crash while playing games for some some reason and I can't even find a solution in google please save your money and add some bucks and buy a proper premium headphone jbl lost my trust here

Jen m.

Originally posted at

2021-09-08T20:00:00

i use this mainly for video conferencing, but i listened to some music (various genres) just for fun. they sound great, on par with the other professional over the hear headphones i own. the mic sounds clear, and has much more of a presence than the one on my laptop

boodah

Originally posted at

2021-09-08T20:00:00

i use this mainly for video conferencing, but i listened to some music (various genres) just for fun. they sound great, on par with the other professional over the hear headphones i own. the mic sounds clear, and has much more of a presence than the one on my laptop

buddha1113

Originally posted at