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Questions & Answers

FAQ

What is the True Adaptive Noise Cancelling technology in the JBL Tour Pro 2 earbuds?

The True Adaptive Noise Cancelling technology in the JBL Tour Pro 2 earbuds uses 4 noise-sensing mics to adjust to your surroundings in real-time, minimizing distractions and optimizing audio performance for a superior listening experience.

How long is the battery life of the JBL Tour Pro 2 earbuds?

The JBL Tour Pro 2 earbuds offer up to 40 hours of playback on a single charge with the Bluetooth-enabled smart charging case.

What is the function of the smart charging case?

The smart charging case of the JBL Tour Pro 2 earbuds allows direct access to all key earbud features without using a smartphone app. It can control earbud settings, manage calls and playback, monitor audio and battery levels, and set alarms.

What is the JBL Headphones App used for?

The free JBL Headphones app allows you to customize your listening experience. You can personalize the EQ, adjust the Adaptive Noise Cancelling level, control ambient sound settings, and more.

How does the Find my Buds feature work?

The Find my Buds feature, when activated, sends a loud sound from the lost earbud, helping you locate it quickly.

Reviews about this item

Review Summary

2026-03-26T20:00:00

Rated 2 out of 5

NOT worth the money. $$$

I wanted to like them. So many features but they skipped the powerful volume part. $60 Bargain BT Earbuds blow them away in volume and bass response. Side by side comparison and test with Samsung Galaxy Buds and Golrex ($60 bargain product). Too bad, really expected more from a company called JBL.

NorthTech

2025-09-22T20:00:00

Rated 2 out of 5

Great product ruined by poor support and software

=== The Earbuds === Amazing The earbuds themselves are amazing. The active noise canceling is excellent, the touch controls are intuitive, and being able to use one earbud while the other stays in the case is something many other products fail to do. Taking one out to auto-pause media is also a great feature. Honestly, the earbuds are fantastic. === The Case === Meh, mostly a gimmick The case feels more like a gimmick. The screen looks cool, but doesn't add much real value. That wouldn't bother me on its own, but unfortunately, the case seems to be the root of my issue. === The Issue === No options, no real support My Tour Pro 2s no longer turn off when placed in the case and the lid is closed. I believe the case software is failing to detect a closed lid. This feels like a simple software problem, yet JBL provides no way to troubleshoot, no customization, and no tools for users to manage or fix their own devices. When I contacted support, my only options were: Pay $125 for a new case (with only a 90-day warranty) Or use a 30% discount to buy a whole new pair (still over $200) For a $250 product that failed just outside of warranty, these options felt almost insulting. Bottom line: Earbuds = excellent. Case/software = disappointing. JBL doesn't offer meaningful repair options or user control, which makes this a frustrating purchase long-term. I really love JBL products-I also own the Flip 3 and Pulse 4. I was even considering buying the JBL Bar 800 for my home theater as a Christmas gift to myself. However, because of this experience, I'm going to explore other options before making that decision. I would love if JBL reached out to help me find a better solution.

Spraten

2025-07-13T20:00:00

Rated 5 out of 5

Best sound ever!

I've bought many top brand names in headphones audio and these have far exceeded my expectations and sound better than any I've ever purchased before.

Dt34

2025-07-08T20:00:00

Rated 3 out of 5

Sound great but I had trouble with fitment.

I bought these earbuds because I lost my last pair by a competitor. These sounded very good as far as playing music and such. My issue was with the fit. I tried all 3 sizes of earpieces, but I could not get them to stay in my ears to save my life. Just walking around and they would wiggle out. They need a supplementary rubber ring around them to better affix themselves to the ear. Several times I had to catch them as they fell out. The ANC also left alot to be desired. They do not even compare to the competitor's that I lost that I could go shooting with. These hardly quieted down a conversation someone was having 20 ft from me.

Superking

2025-06-25T20:00:00

Rated 4 out of 5

Great sound, but dont stay in my ears

I bought these about a month ago. I love the sound they put out. Only draw back is they keep falling out my ears when I move around. Should've bought the sport kind that loops around my ear so they wouldn't fall out. If I could trade them in for a different style I would.

JBL C.

2025-06-21T20:00:00

Rated 2 out of 5

Terrible ANC

ANC works terrible. Allows so much static noise through. The ear plugs don't work for my ears. I'd rather return it and buy a $50 pair from Walmart?seems I'd get the same value

Jb00

2024-10-09T20:00:00

Rated 1 out of 5

No product to receive

Don't trust the "free two day shipping" takes a minimum of a week to ship our or give you an update. I ordered them last week and still have yet to receive them, so really have yet to get a product to review. Bad business might as well just say standard shipping.

Bad s.

2024-08-17T20:00:00

Rated 1 out of 5

Never JBL again

This device is design and software DISASTER. Stupid useless and pointless "touch screen" produces false touches while in the pocket. No possibility to disable touch controls on case. Unable to update charging case due to connectivity loss on 99% (have tried 10 times).

AlexeiPavlov1974

2024-07-23T20:00:00

Rated 5 out of 5

JBL knocks it out of the park with these!!!

Bought these for work, and can't wait to use them... sound quality is amazing, controls on the touchscreen, ambient noise, and spatial sound. ????????

DjRuss

2024-07-22T20:00:00

Rated 5 out of 5

anazing

absltutely amazing and i love it. its nice...........

samsasdf

2024-07-17T20:00:00

Rated 3 out of 5

Decent, but not for the cost

I have had these roughly two weeks... The first time I used them I found out you never want to leave the case behind, because once they shut-off, you need the case to get them on again. Controlling them could be easier... The tap doesn't work as good as I would expect for as much as these cost... Sound quality is great... But don't try to make a call outside because I was told I sounded very muffled.

SOAR007

2024-07-10T20:00:00

Rated 3 out of 5

Ok

I bought these to replace my JBL Live Pro 2 TWS, liked the lower profile. In my opinion, they are no better, and not as touch sensitive to access the options.

Iowa g.

2024-06-28T20:00:00

Rated 5 out of 5

Excellent Battery Life

Excellent earbuds. I haven't used the screen yet and I probably won't but I bought these earbuds specifically for the extended battery life and so far they're doing the job.

Dan1954

2024-06-08T20:00:00

Rated 5 out of 5

Awesome buds

I honestly avoided jbl as a brand mostly for price point. I have had other earbuds and headphones from different companies in the same price range that were garbage so I foolishly assumed it would be the same. The earbuds are great, sound quality is on point, customization is great and more importantly the anc is fantastic, easily comparable to brands that ask for way more money.

Graphite

2024-05-22T20:00:00

Rated 5 out of 5

Bagus

Produk ini sangat bagus nyesel kalau gak dibeli segera beli

AF27

2024-05-16T20:00:00

Rated 5 out of 5

Fantastic

Never should've wasted my money on AirPods. JBL wins again.

Jenny T.

2024-05-16T20:00:00

Rated 5 out of 5

Great deal!

I am so happy purchasing headphones! The sound lasting a long, the charging is quickly!

Olena

2024-05-05T20:00:00

Rated 5 out of 5

Awesome product

I started using them about a week ago, and the sound is absolutely great. I haven't had to charge yet, so the battery seems to be great so far.

ssj5efraaz

2024-04-07T20:00:00

Rated 5 out of 5

The sound is clear!

This is really good! You must buy it now!!And this item works very well, the sound is clear

LUNAA23

2024-02-17T19:00:00

Rated 5 out of 5

Jbl

I love my new jbl ear buds I like them so much I can't stop listening to them

Steven322

2024-02-11T19:00:00

Rated 5 out of 5

Best set of earbuds I've ever owned. Great sound..

Mrhyde

2024-01-28T19:00:00

Rated 4 out of 5

New and Different

I have bought these a few weeks ago and so far they have been the most innovative pair of earphones I have had but I do wish there was more detail put in the little screen besides basic controls over music and preference, everything aside though the sound quality is really good and they do come in hand especially for those without a smartwatch.

Anjel

2024-01-26T19:00:00

Rated 5 out of 5

Excellent sound

I bough these because want something different and I am impressed about the sound quality . I am very like it

Henryl

2024-01-06T19:00:00

Rated 5 out of 5

AMAZING

The shipping was really fast. The packaging is amazing. The headphones are amazing and really really good quality. They are a little expensive. I wish the headphones had a little more features. You can't use the equalizer when you're only using one headphone. The battery last FOREVER. I bought these for my boyfriend for Christmas and ended up buying a second pair for me

JaylinG

2023-12-04T19:00:00

Rated 5 out of 5

Feature packed and sound great !

Bought one pair a few months back. I was skeptical about buying another set of earbuds in the 200+ range without hearing them. But I pulled the trigger and Holy crap! These things are amazing. I bought a backup set. I compared them to the new bose and these blew them away on clarity. Beautiful crisp highs and deep powerful lows. I highly recommend them.

Ceeco

2023-11-30T19:00:00

Rated 5 out of 5

Great Earbuds! And features

I Love my JBL pro tour 2 buds and the new case that comes with them I choose these over the apple pods and the Bose these buds are definitely a step up from the 1st ones. I would highly recommend these buds to anyone look for a great set of buds with many features.

Ajamu

2023-11-15T19:00:00

Rated 5 out of 5

Chingones

Sooo happy whit my tour pro 2 ill recomend if u want bass on your ears buy them better than ipods

TUCHORIZO

2023-11-14T19:00:00

Rated 4 out of 5

Better than the Airpod Pro 2

I purchased these through Crutchfield. They sound amazing. I was having volume issues but i discovered it wasnt the buds. It was Spotify having equalize loudness as well as an eq that was poorly set. I gave up a pair of Apple Airpods Pro 2 for these. The airpods hurt my ears after 15-20 minutes. I give this a 4/5 because i did have a few pairing issues where one ear would connect but the other wouldnt, i also had an issue where it streamed intermittently and was horrible quality. forgot the device set the Tour Pro 2's back to factory. Paired again and its resolved my issue.

TeamJBLZach

2023-11-13T19:00:00

Rated 4 out of 5

Not spacial enough

They fit nice and are a bit louder than my other pair - but there was a button option (menu app) that says "spacial" I assumed it would give a wider open sound but no, it sounds like my other pair... It sounds like mono, in stereo (!?) I can still hear a stereo effect but it's a bit muffled like I'm listening to an old radio

Beaux

2023-11-12T19:00:00

Rated 2 out of 5

Not Impressed

Purchased for my boyfriend for his birthday. He's only used just a couple of times. They do not stay charged. The case will say 100% charges. Then he takes an earbud out to use and it goes from 100% to saying 5%, then dies. I'm not sure I would recommend these.

Sunshine81

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JBL Tour Pro 2 Specifications

General

General

Jump to...
  • Driver size

    10mm

  • Number of Microphones

    6

  • Driver sensitivity at 1kHz/1mW

    100 dB SPL@1 kHz

  • Dynamic frequency response range

    20 Hz - 20 kHz

  • Impedance (ohms)

    16

Control and Connection

Jump to...
  • Bluetooth version

    5.3

  • Bluetooth profiles

    A2DP V1.3.2, AVRCP V1.6.2, HFP V1.7.2

  • Bluetooth frequency

    2.4 GHz - 2.4835 GHz

  • Bluetooth transmitted modulation

    GFSK, Pi/4-DQPSK, 8-DPSK

  • Bluetooth transmitter power

    <15 dBm (EIRP)

Features

Jump to...
  • True Adaptive Noise Cancelling

    Yes

  • Carrying case

    Yes

  • JBL Legendary Pro Audio Sound

    Yes

  • Spatial Sound

    Yes

  • Smart case

    Yes

  • IP Code

    IPX5

  • Charging cable

    Yes

  • Voice Assistant integration

    Yes

  • Ambient Aware

    Yes

  • Built-in Microphone

    Yes

  • Hands Free Call

    Yes

  • TalkThru

    Yes

  • Touch Control

    Yes

  • Adaptive Noise Cancelling

    Yes

  • Active Noise Cancelling

    Yes

  • Wireless

    Yes

  • Water Resistant

    Yes

  • Charging case

    Yes

  • Speed charge

    Yes

  • Rechargeable battery

    Yes

  • Bluetooth

    Yes

Battery

Jump to...
  • Charging time (hours from empty)

    2

  • Maximum music play time with ANC off

    10 hours

  • Maximum music play time with ANC on

    8 hours

  • Maximum play time

    40 hours

  • Battery Info

    Required, included

  • Battery Material

    Lithium ion

  • Battery Type

    Non-universal

  • Battery Quantity

    3

Physical

Jump to...
  • Weight

    Charging Case: 2.6 oz (73g)
    Earpiece: 0.42 oz (12.2g)

About JBL Tour Pro 2

With the JBL Tour Pro 2 True Wireless Noise-Canceling In-Ear Earbuds, experience a seamless blend of smart technology and superior sound quality. These earbuds feature True Adaptive Noise Cancelling technology, designed to eliminate distractions and immerse you in the legendary JBL Pro Sound. Whether you're enjoying your favorite tunes or relishing the tranquility of silence, these earbuds deliver a rich, spatial audio experience on the move.

The unique smart charging case provides direct access to all key earbud features, eliminating the need for a smartphone app. This means you can control your earbuds from non-smartphone devices like laptops, PCs, and TVs. The 1.45-inch display on the charging case allows you to manage key JBL Headphones App features without using your phone, offering a truly seamless experience.

Enjoy up to 40 hours of spatial audio on a single charge, thanks to the innovative Bluetooth-enabled smart charging case. The 6-mic technology ensures superior call quality under any conditions. Activate the Personal Sound Amplification feature to boost voice volume without removing your earbuds.

The JBL Tour Pro 2 earbuds are backed by over 300 patents, ensuring JBL's commitment to providing the best sound quality. Key features include JBL Spatial Sound, True Adaptive Noise Cancelling, Perfect Calls, Wireless Charging, Smart Ambient, and the JBL Headphones App.

The smart charging case allows you to control earbud settings, manage calls and playback, monitor audio and battery levels, and set alarms without using your phone. Personalize the screen saver with your photos for a unique touch. Manage your playlist, skip tracks, play and pause music, all with a single touch.

The earbuds also offer a range of sound modes to suit your content, including movie, music, and game settings. Use the SilentNow feature to create a quiet bubble for peaceful rest, and the Auto Play&Pause feature to save battery life and keep track of your content.

Never worry about losing your earbuds with the Find my Buds feature, and control ambient sound levels to suit your environment. The smart display also shows notifications for incoming messages on your mobile device.

Experience the best of noise cancellation with True Adaptive Noise Cancelling technology, which uses 4 noise-sensing mics to adjust to your surroundings in real-time. Stay alert to the world around you with Smart Ambient Sound, and enjoy perfect calls with the 6-mic crystal call algorithm.

Immerse yourself in JBL Spatial Sound for a theatre-like audio experience, and enjoy up to 40 hours of playback. Personalize your listening experience with the free JBL Headphones app, which allows you to customize EQ, adjust ANC level or ambient sound control settings, and much more.

Experience the future of audio with the JBL Tour Pro 2 True Wireless Noise-Canceling In-Ear Earbuds with Smart Case in Champagne.

JBL Tour Pro 2 Features

  • True Adaptive Noise Cancelling - Enjoy the soundtrack of your life no matter where you are
  • Smart Ambient Sound
  • 6-Mic Perfect Calls with Voice Control
  • Spatial Audio - Immersive JBL Spatial Sound
  • Up to 40 Hours of Playback

Warranty Information

This product has a limited warranty of 12 months.

Key Features

  • True Adaptive Noise Cancelling technology for immersive, distraction-free listening
  • Smart charging case with 1.45-inch display for seamless control of earbud features
  • Up to 40 hours of playback with Bluetooth-enabled smart charging case
  • 6-mic technology for superior call quality and voice control
  • Multiple sound modes for tailored audio experience, including movie, music, and game settings

What's in the box:

  • JBL Tour Pro 2 True Wireless Noise-Canceling In-Ear Earbuds
  • Smart Charging case
  • USB Type-C Charging Cable
  • 3x Different-Sized Pair of Ear Tips
  • Quick Start Guide
  • JBL 1 Year Limited Warranty