Avermedia CAM550 4K Ultra HD Dual-Lens HDMI 12x PTZ Conferencing Camera, Black

SKU: AVCOMCAM550 MFR: COMCAM550
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Key Features

  • Experience crystal-clear video with the Avermedia CAM550's 4K Ultra HD resolution.
  • The 12x optical zoom on this conferencing camera lets you focus on key details.
  • Dual-lens design with AI ensures everyone is seen clearly during video calls.
  • Use the CAM550 with HDMI for seamless display during presentations and meetings.
  • Easily manage camera settings with PTZApp 2, optimizing your video conference.
  • This reliable video conferencing solution offers broad compatibility via USB.
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Special Order?Estimated to Ship: 08/22/2025
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Avermedia CAM550 Specifications

Dual Camera

Dual Camera

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  • PTZ optical zoom lens

    Image sensor: Sony 4K EXMOR, crystal clear in any lighting
    Frame rates: (16:9) 4K 30fps; 1920 x 1080, 1600 x 900, 1280 x 720, 960 x 540, 848 x 480, 800 x 448, 640 x 360, at 60, 30, 15fps; (4:3) 1280 x 960, 800 x 600, 640 x 480 at 60, 30, 15fps
    24x Zoom: 12x optical; 2x digital zoom
    Wide field of view: DFOV 85 Degree ; HFOV 76 Degree ; VFOV 46 Degree
    Lens focal length: 3.9mm (wide) - 47.3mm (tele)
    Lens F#: 1.8 (wide) - 2.8 (tele)

  • PTZ optical zoom lens (Contd.)

    AE, white balance: auto, manual override via PTZApp 2
    Minimum focus distance: 1.5m
    Motorized Pan & tilt: Pan: +/-170 Degree ;Tilt: +90 Degree (up) -30 Degree (down)
    Preset number: 10 via IR remote, 128 via RS232

  • Secondary fixed lens (AI lens)

    Image sensor: Sony 4K EXMOR
    Frame rates and resolution set according to PTZ lens settings
    Wide field of view: DFOV 95 Degree ; HFOV 78 Degree ; VFOV 50 Degree

Connectivity

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  • Connectivity

    USB type-B 3.1 connector, backward compatible with USB 2.0
    12V/2A DC jack power adapter
    Mini DIN9 for RS232 in & out connection (VISCA control panel and camera daisy-chain)
    IP (RJ45)
    HDMI

HDMI & PoE

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  • HDMI 1.3

    1080p 30fps/ 60fps

  • PoE+

    802.3at

Video Format

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  • Video Format

    YUV, YUY2, MJPEG
    Network video compression format: H.264, H.265
    Network protocol: RTSP, RTMP

  • USB

    3.1 Gen 1, backward compatible with USB 2.0
    UVC 1.1 (USB video), UVC1.5

Control

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  • Control

    IR remote control
    VISCA/pelco P/pelco D via RS232 (128 preset points via VISCA command)
    Remote side: VISCA over IP, IP (RJ45)
    UVC plug and play
    WebUI: Browser IP access via Chrome. (Not support IE)
    OSD setting: HDMI out to TV monitor
    PTZApp 2

Power Supply

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  • Power Supply

    AC 100V-240V, 50/60 Hz; Consumption: 12V, 2A
    PoE+: 802.3at

Hardware

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  • Hardware

    3.20 GHz Intel Core i5-4460 processor
    4 GB RAM or more
    USB 3.1 port, backward compatible with USB 2.0

Free Applications for Windows and Mac

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  • EZManager 2

    Camera Central Management Software: Remotely group FW/SW upgrades, control the camera, and manage settings

  • PTZApp 2

    Camera Settings Software:
    Smart gallery/Virtual USB streaming/Preset Link
    View live video, participant metrics, and meeting-interval information
    Enable Skype for Business far-end control
    Upgrade firmware automatically/manually
    Control the camera
    Set parameters and adjust the camera image
    View operation status, diagnose issues

  • EZLive

    Broadcasting Software: Multi-camera real-time streaming, annotating, image capturing, and video recording

Environment Data

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  • Operation temperature

    32 to 104 Degree F (0 to 40 Degree C)

  • Operation humidity

    20% to 80%

  • Storage temperature

    -4 to 140 Degree F (-20 to 60 Degree C)

  • Storage humidity

    20% to 80%

Physical

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  • Dimensions (L x H x D)

    Camera: 6.72 x 7.5 x 6.81" (170.8 x 190.5 x 173mm)
    Remote control: 7.87 x 1.96 x 4.76" (200 x 50 x 121mm)

  • Weight

    Camera: 4.62 lbs (2.1kg)
    Remote control: 3.17 oz (90g)

  • UPC Code

    848090008632

About Avermedia CAM550

The CAM550 a 4k dual lens camera equipped with an AI lens for automated PTZ functionality, which delivers a full view of meeting attendees and detects newcomers. The Smart Gallery feature puts up clear views of every participant during video calling, weather you are in a large conference room or working remotely. Enable gesture control camera operation to enjoy a fluent, safe video calling experience. 4K dual-lens camera technology captures the room in its entirety, providing a premium conferencing experience for mid-to-large scale rooms.

4K dual lens camera
Capture a complete view of the room with wide-angle clarity. The CAM550 is equipped with two 4K lenses. The first is a PTZ camera with 12X optical zoom (24X total zoom) to clearly frame meeting participants in medium and large rooms. The second is an AI lens with 95 Degree FOV to provide a panoramic view of the room. Picture-in-picture functions to simultaneously view the speaker and a panoramic view of the room.

Eliminate touchpoints with gesture control
Camera can easily be controlled and enable AI functions by holding up one finger on either side of your face. Take advantage of built-in AI gesture recognition to operate the camera and eliminates touchpoints to increases meeting safety.

Note: Gesture controls are switched off by default. Please enable gesture controls via PTZApp 2.

Highlight participants with Smart Gallery
Clearly capture attendees with Smart Gallery, which enables AI technology to crop participant's faces and make sure everyone is looking great. You can choose between headshot and half body mode to adapt to any meeting situation. Great for collaboration or video calling.

Note: Requires PTZApp2 to be running.

Enhance meetings with dynamic framing
Enhance meeting efficiency with dynamic framing. When newcomers walk in, the secondary AI lens springs to action to detect them, then the PTZ camera automatically re-frames participants for perfect video calling. Through fully automatic operation, this dynamic framing optimizes meetings and protects the safety of participants.

HDMI enables dual display and 3-way output
The CAM550 features an HDMI connection so you can enable a second display for virtual meetings. Simultaneously connect HDMI, USB, and IP streaming broadcasting. Simultaneous connections allow you to easily monitor your stream during recording use a local recording service to watch recordings later.

Avermedia CAM550 Features

  • Dynamic auto framing: secondary AI lens detects all participants, new participants trigger PTZ lens to dynamically frame all participants
  • Preset framing tracks both preset area and speaker
  • Simultaneous 3-way output: USB, HDMI and IP connections
  • Gesture control provides intuitive camera controls
  • HDMI Picture in Picture (PIP) function
  • Smart gallery offers visibility for individual participant in the meeting room
  • Cableless access to meetings: Get rid of USB cable connections with AVer virtual USB streaming technology (One RJ45 cable transfers IP streaming to USB.)
  • Audio tracking support: Integration with 3rd party ceiling microphone (Shure/Sennheiser) via AVer Preset Link function

Warranty Information

This product has a limited warranty of 36 months.

Key Features

  • Experience crystal-clear video with the Avermedia CAM550's 4K Ultra HD resolution.
  • The 12x optical zoom on this conferencing camera lets you focus on key details.
  • Dual-lens design with AI ensures everyone is seen clearly during video calls.
  • Use the CAM550 with HDMI for seamless display during presentations and meetings.
  • Easily manage camera settings with PTZApp 2, optimizing your video conference.
  • This reliable video conferencing solution offers broad compatibility via USB.

What's in the box:

  • Avermedia CAM550 4K Ultra HD Dual-Lens HDMI 12x PTZ Conferencing Camera (Black)
  • Power Adapter
  • Remote Control
  • USB Type-B to Type-A Cable (9.8')
  • HDMI Cable (9.8')
  • RS-232 Adapter Cable
  • Wall Mount
  • 2x M4 Screw
  • 2x 1/4"-20 Screw
  • Avermedia 3 Year Limited Warranty