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2 Year
$139.99
3 Year
$184.99
5 Year
$339.99
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Review Summary
Accidents happen. Protect your favorite Adorama products and purchase a protection plan to stay covered from accidental damage, mechanical or electrical failures, and more.
If we can’t fix it, we’ll replace it at no additional cost.
Protect your product from drops, spills, and more.
Enjoy your gear without fear. We have you covered!
When regular use of your product over time results in mechanical or electrical failure.
We will never charge you a deductible after the purchase of a plan.
Our claims process is simple & easy and our customer service team is happy to help.
Adorama Protect powered by Extend is available for purchase to customers in the United States. Not available for international or U.S. territories purchases. Plans on open box items do not cover pre-existing damage.
Adorama Protect plans are available for ABS clients. If you have any questions or require assistanse, please call 800-223-2500
Browse our FAQ
Image sensor: Sony 4K EXMOR, crystal clear in any lighting
Frame rates: (16:9) 4K 30fps; 1920 x 1080, 1600 x 900, 1280 x 720, 960 x 540, 848 x 480, 800 x 448, 640 x 360, at 60, 30, 15fps; (4:3) 1280 x 960, 800 x 600, 640 x 480 at 60, 30, 15fps
24x Zoom: 12x optical; 2x digital zoom
Wide field of view: DFOV 85 Degree ; HFOV 76 Degree ; VFOV 46 Degree
Lens focal length: 3.9mm (wide) - 47.3mm (tele)
Lens F#: 1.8 (wide) - 2.8 (tele)
AE, white balance: auto, manual override via PTZApp 2
Minimum focus distance: 1.5m
Motorized Pan & tilt: Pan: +/-170 Degree ;Tilt: +90 Degree (up) -30 Degree (down)
Preset number: 10 via IR remote, 128 via RS232
Image sensor: Sony 4K EXMOR
Frame rates and resolution set according to PTZ lens settings
Wide field of view: DFOV 95 Degree ; HFOV 78 Degree ; VFOV 50 Degree
USB type-B 3.1 connector, backward compatible with USB 2.0
12V/2A DC jack power adapter
Mini DIN9 for RS232 in & out connection (VISCA control panel and camera daisy-chain)
IP (RJ45)
HDMI
1080p 30fps/ 60fps
802.3at
YUV, YUY2, MJPEG
Network video compression format: H.264, H.265
Network protocol: RTSP, RTMP
3.1 Gen 1, backward compatible with USB 2.0
UVC 1.1 (USB video), UVC1.5
IR remote control
VISCA/pelco P/pelco D via RS232 (128 preset points via VISCA command)
Remote side: VISCA over IP, IP (RJ45)
UVC plug and play
WebUI: Browser IP access via Chrome. (Not support IE)
OSD setting: HDMI out to TV monitor
PTZApp 2
AC 100V-240V, 50/60 Hz; Consumption: 12V, 2A
PoE+: 802.3at
3.20 GHz Intel Core i5-4460 processor
4 GB RAM or more
USB 3.1 port, backward compatible with USB 2.0
Camera Central Management Software: Remotely group FW/SW upgrades, control the camera, and manage settings
Camera Settings Software:
Smart gallery/Virtual USB streaming/Preset Link
View live video, participant metrics, and meeting-interval information
Enable Skype for Business far-end control
Upgrade firmware automatically/manually
Control the camera
Set parameters and adjust the camera image
View operation status, diagnose issues
Broadcasting Software: Multi-camera real-time streaming, annotating, image capturing, and video recording
32 to 104 Degree F (0 to 40 Degree C)
20% to 80%
-4 to 140 Degree F (-20 to 60 Degree C)
20% to 80%
Camera: 6.72 x 7.5 x 6.81" (170.8 x 190.5 x 173mm)
Remote control: 7.87 x 1.96 x 4.76" (200 x 50 x 121mm)
Camera: 4.62 lbs (2.1kg)
Remote control: 3.17 oz (90g)
848090008632
The CAM550 a 4k dual lens camera equipped with an AI lens for automated PTZ functionality, which delivers a full view of meeting attendees and detects newcomers. The Smart Gallery feature puts up clear views of every participant during video calling, weather you are in a large conference room or working remotely. Enable gesture control camera operation to enjoy a fluent, safe video calling experience. 4K dual-lens camera technology captures the room in its entirety, providing a premium conferencing experience for mid-to-large scale rooms.
4K dual lens camera
Capture a complete view of the room with wide-angle clarity. The CAM550 is equipped with two 4K lenses. The first is a PTZ camera with 12X optical zoom (24X total zoom) to clearly frame meeting participants in medium and large rooms. The second is an AI lens with 95 Degree FOV to provide a panoramic view of the room. Picture-in-picture functions to simultaneously view the speaker and a panoramic view of the room.
Eliminate touchpoints with gesture control
Camera can easily be controlled and enable AI functions by holding up one finger on either side of your face. Take advantage of built-in AI gesture recognition to operate the camera and eliminates touchpoints to increases meeting safety.
Note: Gesture controls are switched off by default. Please enable gesture controls via PTZApp 2.
Highlight participants with Smart Gallery
Clearly capture attendees with Smart Gallery, which enables AI technology to crop participant's faces and make sure everyone is looking great. You can choose between headshot and half body mode to adapt to any meeting situation. Great for collaboration or video calling.
Note: Requires PTZApp2 to be running.
Enhance meetings with dynamic framing
Enhance meeting efficiency with dynamic framing. When newcomers walk in, the secondary AI lens springs to action to detect them, then the PTZ camera automatically re-frames participants for perfect video calling. Through fully automatic operation, this dynamic framing optimizes meetings and protects the safety of participants.
HDMI enables dual display and 3-way output
The CAM550 features an HDMI connection so you can enable a second display for virtual meetings. Simultaneously connect HDMI, USB, and IP streaming broadcasting. Simultaneous connections allow you to easily monitor your stream during recording use a local recording service to watch recordings later.