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Review Summary
2025-12-02T19:00:00
Spoke to HP about ordering a new pc because my old one died. Sales women recommended the AOI. Sounded good ordered it, went on line to read all the specs and realized it wouldn't fit on my computer desk. My bad. Called to cancel and ordered a tower. Was told I couldn't cancel but could return it for a full refund. My tower came in three days. A few days later the AIO came, I met the delivery at the door, told him the order was canceled, signed some eforms and I thought that was it. Almost a month later the AIO was delivered again! I had to take it to UPS with the return label for a return receipt. Finally got my returm credit. Should have been so easy, why couldn't the original AIO order be canceled less than 24hrs after the first order, it was not a custom config. But i'm happy with the tower but not happy that it could not come with an optical drive or an sd card reader. Good that they are still availabe on line for old people used to old tech.
the w.

2025-12-01T19:00:00
Firstly, it took over 6 weeks from order to delivery. What? In 2025? This caused all kinds of problems for me. Installation was very difficult. It was done by a professional, not me. She had to return more than once to get things right.
Gerald G.

2025-10-28T20:00:00
I ordered this product on line on September 2, 2025 and never received. It was returned to you warehouse unbeknownst to me on September 26, 2025. There was sometype of mix up on HPs end. Very disappointed. I submitted a more detailed review previously, to date no response.
Corliss H.

2025-10-16T20:00:00
Experienced a problem about a week after setting up the computer. No body to speak to in the United States. All calls are routed to India. They sent me a new motherboard and initiated a warranty in home technician to diagnose the problem. So far I have spent 10 days in a row trying to find out who would come and when. The on line HP site gave a date, but not what company would be coming. Of course no one showed up on the date. Every day I have to speak to India and get the same response that they will take care of everything. They say they will call me back, but they never do. And nothing ever happens. Extremely frustrating. This sure isn't the old HP that I was used to.
Frustrated P.

2025-02-25T19:00:00
A little frustrated, I have not set up the computer yet. I purchased it with the understanding I would have the PC Mover program to transfer all my information. But I later received an email that the program purchase was cancelled because it was no longer available. I contacted HP and was told it was available and was being reordered. Then I got another email saying it was cancelled! So at this time I am without a PC Mover program and a $1200 computer sitting here doing nothing. Just a bit frustrated with this whole thing. I saw it available on other websites, so I don't know what the issue really was. Still deciding whether I want to deal with HP on this or get the program elsewhere.
Idle C.

2024-08-29T20:00:00
I've called tech support, talked to warranty support and still my warranty is pending? I want to know what's going on? I either want my money back or guarantee my warranty. My HP support assistant is not downloading either.
Norman W.

2024-08-24T20:00:00
Good Product inconvenient USB ports not enough USB ports not SD card port. Set up went very well.
Greg R.

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Jet Black
Windows 11 Home
8GB DDR4-3200 MT/s (1x 8 GB)
1x SODIMM
256GB PCIe NVMe M.2 SSD
25GB Dropbox storage for 12 months
Intel Core i3-N300 0.8GHz (Up to 3.8GHz with Intel Turbo Boost Technology, 6 MB L3 cache, 8 cores, 8 threads)
23.8" (60.45cm) diagonal, FHD (1920 x 1080), IPS, three-sided micro-edge, anti-glare, 250 nits, 99% sRGB
No
98.16%
99% sRGB
Intel UHD Graphics
65W Smart AC power adapter
All-in-One
HP True Vision 1080p FHD IR tilt privacy camera with temporal noise reduction and integrated dual array digital microphones
HP 125 USB Black Wired Keyboard
HP 125 USB Black Wired Mouse
Dual 2W speakers
2x M.2 (1x for SSD, 1x for WLAN)
Rear
1x USB Type-C 5Gbps signaling rate
2x USB Type-A 5Gbps signaling rate
2x USB 2.0 Type-A
1x Headphone/microphone combo
1x RJ-45
Integrated 10/100/1000 GbE LAN
Realtek Wi-Fi 6 (1x1) and Bluetooth 5.3 wireless card
1x HDMI-out 1.4
40% post-consumer recycled plastic
Ocean-bound plastic
McAfee Online Protection 30-day trial
1 month trial for new Microsoft 365 customers
China
21.28 x 7.33 x 16.11" (54.05 x 18.62 x 40.91cm)
11.61 lbs (5.27kg)
198990744339
Consciously designed thinking about the planet
This slim, HP 23.8" All-in-One Desktop PC empowers you to do more while using less. Responsibly manufactured using post-consumer recycled and ocean-bound plastics and is EPEAT Gold Registered and ENERGY STAR Certified. With a powerful processor, upgraded memory and enhanced multitasking features, there's no compromise for heightened performance.
Designed to reduce environmental impact
World's first PC with recycled coffee grounds, and contains post-consumer recycled and ocean-bound plastics.
Ready to take on the day, every day
Face the day with a dependable Intel Core Processor, ample storage, fast connections, and plenty of memory.
Built to keep you connected to your crew
Made for true collaboration with a tiltable, pop-up privacy camera, dual mics, and advanced noise-reduction.
Features
Get a fresh perspective
From a rejuvenated Start menu, to new ways to connect to your favorite people, news, games, and content - Windows 11 is the place to think, express, and create in a natural way.
Intel Core processor
Get the performance and graphics you need with an Intel processor at the affordability you want to connect, learn, and play anywhere.
Intel UHD Graphics
Smoothly stream 4K content and play your favorite games in 720p, without the need for a dedicated graphics card. With excellent Intel UHD graphics performance, you'll see the difference in everything you do.
FHD IPS display
Enjoy crystal-clear images from any angle. With 178 Degree wide-viewing angles and a vibrant 1920 x 1080 resolution, you'll always have a great view of your favorite content.
Anti-glare panel
Enjoy the sun and your favorite content with this anti-glare panel. Non-reflective and low gloss means you'll get less glare while you're outside.
Flicker-free
Using DC Dimming technology that controls brightness by adjusting direct current rather than cycling the backlight, we can eliminate screen flickering for more comfortable viewing.