LG OLED55C6 55" Class 4K UHD Curved Smart OLED TV, 3D Glasses Included, Wi-Fi - With $300 Adorama Gift Card

2024-07-29T20:00:00

Was great until burn-in, and LG refused to help with a panel replacement. Oh well.

chris1988

Originally posted at

2024-01-24T19:00:00

I bought this TV 9-24-2017 (OLED55C6P) for thousands and got a 5 year warranty from CPS. It is experiencing burn-in and I've never left it on with a static image on it, or at all when it wasn't being watched/used. On Jan 16 I contacted LG to see what they'd say about it (via chat) and sent a pic. An agent told me that LG would schedule a 1 time courtesy repair and I should call CPS to schedule it. I called CPS and they said I had to schedule through LG so I got on chat again. I was then told that yes, I would get the repair but CPS would be calling me in 3-5 days. That time has gone by so I inquired today via chat. Today (1-25-24) another agent says there is no way LG will repair my TV without a charge, contradicting what I was told twice on chat on Jan 16. This agent today said "well it might have been a new employee who told you that they'd repair it free" ... so their agents aren't trained? That is THEIR responsibility. They can't be making such promises to customers and then not stand behind them, at least not if they want any kind of decent reputation. This TV should not have had this burn-in already, and I would be angry about that but now I am even more irate that I was told it would be fixed and now being told it won't. DO NOT BUY LG products !

Ericjarr

Originally posted at

2022-12-30T19:00:00

As with many owners of the curved LG 65" OLED, my panel ended up with bad cumulative burn in. LG does not have a replacement panel available - discontinued part! I finally discovered this after being misinformed multiple times by LG Customer service personnel. VERY disappointed in LG.

65OLED5C6P

Originally posted at

2022-11-27T19:00:00

I?ve had this OLED since 2017! There?s no words to describe ?The awesomeness?! No issues whatsoever! I wanna buy a 77?! I can?t buy because there?s no issues! I have a 55? like this one and it?s the same situation! Can?t buy because there?s no issues ! Just phenomenal

DemNates

Originally posted at

2022-11-15T19:00:00

You guys know very well whats going on with my Green Simpsons 555 Hour LG65C6P .. I have made multiple phone calls and still have no E-mail reply from your Professional Team to even ask me questions. about all my pics I sent already.. Then I get this 'Survey' ? Really LG? PLEASE CONTACT ME LG.... Thank You

Mr E.

Originally posted at

2022-09-29T20:00:00

Not happy at all. Tv last only 4 years and LG won't back their products

Debo1105

Originally posted at

2022-08-06T20:00:00

I bought this TV 5 years ago and it still works perfectly, with one exception- LG has stopped providing firmware updates for this TV. So, the WebOS software is out of date, which means most streaming apps no longer work. Netflix, Disney +, HBO Max - theses apps no longer work on this TV. How is it that a company stops producing software updates for a TV that is still relevant in today?s market? This is an OLED 4K smart TV. It?s not like we?re asking for updates for an old plasma TV or an older LCD TV. I called LG support and got the run around. Their out-sourced customer support person had no clue what they were talking about. He kept telling me that I just needed to update my firmware after I told him multiple times that the TV wouldn?t update because I had the latest version. This was also confirmed directly from LG?s website.

Reallyfrustrated22

Originally posted at

2022-04-04T20:00:00

Purchased in 2017? picture began deteriorating in about three years and was finally difficult to watch after year four. Colors no longer accurate. Would not recommend OLED, nor purchase another one.

Rheinzy

Originally posted at

2022-03-27T20:00:00

I purchased this television 5 years ago when I started college. I am a disabled VET. 2 years ago the screen was replaced due to burn in. Then they came out and replaced it with the same screen instead of a non 3d curved screen. People hate glasses and oled can't produced enough light especially back then to properly appreciate 3d. WIth that said LG is the BEST hands down. They are the best.... I recently got released from the hospital and I noticed burn in from a device I didn't even own. So, in my opinion the sceen was replaced with a another defective screen which would make the 1 year warranty null and void. This is fair business and anything else is just inhuman. In this day and age with COVID and the Ukraine as a VET and survivor of 03 in Iraq I have a unique perspective on the world. It was a job to me in the military and I did my best and survived and left no soldier behind or person ever in my life. FAIR IS FAIR AND RIGHT IS RIGHT... PERIOD. Warranties shouldn't affect the best product you can purchase.....

WBruce

Originally posted at

2022-03-24T20:00:00

Purchased in 2016 and now the screen is badly burned,was an awesome display but now I can see tv station logo and and lines from internet signal

Subletth

Originally posted at

2022-03-23T20:00:00

We love the outstanding resolution and color vibrancy of our LG OLED HDR TV. Our family loves 3D movies, and the passive glasses technology means the audience can include friends as well just by handing out extra inexpensive glasses. This performance rates 5 stars plus. However, after several years of use, the screen has some burned in ghosts that can be seen primarily on red background. For instance, we watch CNN ~1 Hr/day typically. The CNN logo and "Breaking News" ghosts are now a permanent part of any red hued background. For this reason, we have reduced our rating by 1 star. I would gladly buy another LG to replace this TV, BUT no new TV's seem to be 3D capable. Sadly we'll just live with the degraded performance until 3D capable TV's return or we or this TV dies... Also on very rare occasions, the picture will come up as all colored snow necessitating turning the TV off then on again to reset "something". Always works great after such resets.

CJMG

Originally posted at

2022-03-23T20:00:00

We love the outstanding resolution and color vibrancy of our LG OLED HDR TV. Our family loves 3D movies, and the passive glasses technology means the audience can include friends as well just by handing out extra inexpensive glasses. This performance rates 5 stars plus. However, after several years of use, the screen has some burned in ghosts that can be seen primarily on red background. For instance, we watch CNN ~1 Hr/day typically. The CNN logo and "Breaking News" ghosts are now a permanent part of any red hued background. For this reason, we have reduced our rating by 1 star. I would gladly buy another LG to replace this TV, BUT no new TV's seem to be 3D capable. Sadly we'll just live with the degraded performance until 3D capable TV's return or we or this TV dies... Also on very rare occasions, the picture will come up as all colored snow necessitating turning the TV off then on again to reset "something". Always works great after such resets.

Dr_Lidar

Originally posted at

2022-03-07T19:00:00

The color has gone out - in the middle of the screen anything that should be yellow is lime green. When we first purchased the TV the colors were beautiful. We have contacted LG for assistance and were given the name of a service center. When we called, they told us they only repair refrigerators.

me18

Originally posted at

2022-03-06T19:00:00

I have had this TV for over 5 years now and it?s been a good to great TV. The only real issue is some screen burn in evident with a red screen t st.

Ray1256

Originally posted at

2022-01-25T19:00:00

Bought two OLED TV?s few years ago and one of the two same models only difference is size will not catch live tv on Hulu. The explanation was its Hulu?s fault unexcitable answer especially when the other one works!

ERomero

Originally posted at

2022-01-23T19:00:00

My tv has a green cast in the center part of the screen. I purchased 4 yr ago. Yes it is out of warranty. I have contacted LG several times about the issue with no resolve. I am a moderate watcher and would expect a tv that cost this much to last longer than 4 yr. I have understood that there is a pending class action law suit about this issue.

Joe H.

Originally posted at

2022-01-11T19:00:00

This is one of the better televisions I believe I've ever purchased. The quality of this television surpasses many more expensive TVs. If you're looking for quality and value, I strongly suggest you look at this product.

JKPCLT

Originally posted at

2022-01-10T19:00:00

Bought this 4 yrs. ago. 2 years ago, bought a 4k DVD player, played my 1st 4K DVD and the burn in of the TV logo for the "list" (TV schedule) clearly visible in the middle of the screen. Used the "list" button multiple times a day to access the TV sched. It was on only for several minutes at a time, but I used it daily. LG website states burn in will only occur if the display is left on for hours. WRONG! Several software updates didn't address the issue of the logo appearing in the same spot, same color, each time. The logo is in bright pink, and the burn in appears in any red, orange or yellow. screen. It is not visible in any blue or green screen. VERY DISAPPOINTED. I wish I would have waited for the other brands of OLED or QLED televisions, which gauarantee NO BURN IN. Yes, I had the screen shift feature on and used the "clear panel noise" multiple times. It seems the only thing that could have prevented the BURN IN, would be to have the logo appear in a different area and/or in different colors.

Oldmanwolfe

Originally posted at

2021-12-31T19:00:00

Bought this TV 5 years ago and have just been dealing with the images that are burnt into it for the last 3 years because I spent so much money on it. Save your money and don?t buy OLED. No matter what they say you will have images burnt in if you watch a decent amount of TV.

ScottCr

Originally posted at

2021-12-25T19:00:00

Purchased 4 years and 11 months ago. Screen went bad at about 4 months ago. LG has known about this problem for a long time. LG should extend warranty to at least 5 years or more.

TLaT

Originally posted at

2021-10-23T20:00:00

I have owned this OLED TV for 4 plus years. It was perfect for the 1st three years until it developed what others say is BURN-IN. It is about a 10?x10? area that looks dark on a red screen and a green tint when a person?s face is centered over this area. Researching this problem online reveals this is a common problem with these early year OLED TV. There are two features that are available to prevent this ?CLEAR PANEL NOICE? & ?SCREEN SHIFT?. I have had SCREEN SHIFT set to on from day 1. I have used CLEAR PANEL NOISE several times. Neither has prevented from my problem from happening.

MTD8487

Originally posted at

2021-10-06T20:00:00

I am very disappointed in LG manufacturing and the tv.

Cemal

Originally posted at

2021-10-04T20:00:00

Last LG product I'll purchase. Burn in on a premium TV and a crappy 1 year warranty that won't fix it. LG does not stand behind their products.

PorkChileVerde

Originally posted at

2021-09-17T20:00:00

LG offered no assistance concerning a major problem of all yellow colors show up as shades of green.

Gino555

Originally posted at

2021-07-07T20:00:00

I purchased this television over three and a half years ago and was very happy with the picture and overall performance and features it offered. About two and half years of good performance I noticed slight color variances in the red pixel outputs After a time this grew worse and became very noticeable I contacted LG customer service and they were very understanding and responsive to resolving the issue. I give 4stars to the tv for the first three years and 5 stars to the customer service response!

Cchall

Originally posted at

2021-06-14T20:00:00

The TV has a beautiful picture however a very weak computer or WiFi component. When new I called LG and reported difficulty connecting to the net. Often taking up to 30 minutes of loging on rebooting, etc. LG tech was very nice in trying to help but to little avail. Finally suggesting I buy Roku thereby bypassing the TV wifi component. That worked but not a satisfactory solution for very expensive Television.

Andral

Originally posted at

2021-05-31T20:00:00

The picture quality was great while it lasted. Developed a horizontal line in half of the screen and no correction I make takes it away. I was told it needs a new display glass screen. So soon?! I was excited at first but now disappointed not to mention the expense of a now bad looking television. I have other LG products in my home and they all work well. So, you can understand such a let down by what could have been a great TV.

JS51

Originally posted at

2021-05-21T20:00:00

I paid thousands for this tv and it failed twice Pixels died and lg replaced screen. After that, serious burn-in issues despite using the protection protocols

Be C.

Originally posted at

2021-04-06T20:00:00

bought this several years ago and am very satisfied.

nato34

Originally posted at

2021-04-05T20:00:00

A few years after purchasing the TV. I have Fox News logo embedded across the entire bottom of the screen!

Smileleo

Originally posted at