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Review Summary
3-Year
Surface Pro 10
3-5 business days
Replacement
From original purchase date of the equipment
Microsoft Complete for Business with Accidental Damage Handling offers a 3-year extended service plan for Surface devices, providing coverage for mechanical breakdowns and accidental damage from handling (like drops, spills, and cracked screens). This plan also includes advanced exchange, where a replacement device is sent out upon claim, and access to technical support from Microsoft experts.
Extended Coverage
It extends the standard one-year hardware warranty to three years, covering both mechanical failures and accidental damage.
Accidental Damage Protection
This covers common mishaps like drops, spills, and cracked screens, allowing for up to two device replacements during the warranty term.
Advanced Exchange
Instead of waiting for the damaged device to be returned, a replacement is shipped out upon claim, minimizing downtime.
Technical Support
Access to Microsoft experts for troubleshooting and support related to your Surface device and its software (Windows and Office).
No Deductible
There's no deductible when making a claim under this plan.
Business Focus
Tailored for business users, this plan provides peace of mind and ensures business continuity by minimizing the impact of accidental damage and hardware failures.
Purchase Window
Microsoft Complete for Business can be purchased within 45 days of the initial Surface device purchase.
https://www.microsoft.com/en-us
866-425-4709