Netgear DOCSIS 3.0 16x4 High Speed Cable Modem

2025-05-07T20:00:00

all great. it was reset and its now working great job

india

Originally posted at

2025-05-06T20:00:00

I installed my Netgear CM500 (and Netgear router) years ago. Both units are still going and I am very happy with Netgear products.

CharlieB

Originally posted at

2025-03-23T20:00:00

I was on the phone for over two hours trying to install it because someone had mistyped my email address and I'm still awaiting resolution of the problem.

DBT

Originally posted at

2025-02-27T19:00:00

I have had this modem for several years and have never had a problem. It does its job just as it was made to do.

shelley

Originally posted at

2025-01-12T19:00:00

It died after 3 months of use. It was probably overheated. Performance dropped and then it won't connect again.

Ray

Originally posted at

2024-12-30T19:00:00

It works but I can't update the firmware so it doesn't work at full speeds with spectrum. Why can't we update the firmware for this stupid thing?

MurphySmash

Originally posted at

2024-12-10T19:00:00

I've been using the NETGEAR Cable Modem (16x4) DOCSIS 3.0 (CM500) for a while now, and it has proven to be a reliable and efficient choice for my internet needs. Setup was straightforward, taking just a few minutes, and it works seamlessly with my ISP. The modem supports speeds up to 680 Mbps, which is more than enough for streaming, gaming, and working from home. It handles multiple devices without any noticeable drop in performance. The design is compact and doesn't take up much space, which is a plus. One of the standout features is its compatibility-it works with major ISPs like Xfinity, Spectrum, and Cox. It has saved me money by eliminating the monthly rental fees for a modem. Overall, the NETGEAR CM500 offers great value for its price. If you're looking for a dependable modem that's easy to use and performs well, this is an excellent choice.

Ujjwalkumar S.

Originally posted at

2024-11-24T19:00:00

I am happy with the modem, once my ISP got it's act together, it works like a charm.

RONALD J.

Originally posted at

2024-10-27T20:00:00

5 years + and flawless performance!... I use Xfinity as my service provider

Muscle A.

Originally posted at

2024-10-06T20:00:00

Within a month of hooking this up, it refused to work anymore, Netgear refuses a warranty exchange unless I allow them to access remotely first. Will never purchase from them again.

NicV

Originally posted at

2024-09-20T20:00:00

I've had my Netgear modem for over six years now. I've had zero issues with it and that's the first piece of computer equipment I can say that about!

IN

Originally posted at

2024-04-03T20:00:00

I have been using this every day, going on four years, with no issues. It does seem to run a little hot, but again, no issues. The one time I called support with a question, they were less than helpful.

Thrifty S.

Originally posted at

2024-03-25T20:00:00

After years of issues with the Spectrum supplied modem, I finally decided to try a product from a company that specializes in routers and modems. It was a great decision. 90 percent of the constant dropouts I was experiencing have come to an end. I can finally enjoy the internet without interruptions thanks to this inexpensive modem from Netgear!

J R.

Originally posted at

2024-03-08T19:00:00

Unboxing-simple Instructions- not bad at all. Pretty much plug and play, No password nessessary direct connect to cable company. Add to instructions Insure cable provider resets thier end, buzz word RESET THIER END.....

Ira N.

Originally posted at

2024-03-04T19:00:00

10 times better than the rented router. Once it's set up you almost forget about it. Seemless sign in every time.

Jeff M.

Originally posted at

2024-02-23T19:00:00

I am very happy with my product. It works just as described and couldn't ask for anything better.

Milan T.

Originally posted at

2024-02-22T19:00:00

Have had this modem since 2020 and it's been so reliable and dependable I hardly think about it! It's provided a consistent high-speed internet connection to the many devices in my home with only the rare power cycle required (my last modem needed nearly daily power cycles). Thanks Netgear!

Keen

Originally posted at

2024-02-14T19:00:00

This modem has been running strong for years without any issues. It is silent and fairly low power consumption in comparison to the newer Comcast branded models. Unfortunately, Comcast appears to throttle the upload speed to 10 Mbps on DOCSIS 3.0 modems, even though they can support such throughput.

Nethead

Originally posted at

2024-02-11T19:00:00

I bought this modem almost 7 years ago when I moved. I replaced the modem/router combo I was

JOHN D.

Originally posted at

2024-02-10T19:00:00

It's working very well and saves my modem rent money every month

Jing L.

Originally posted at

2024-01-27T19:00:00

This modem gives me consistent internet connection. I have never had any issue with it. So much more economical than renting a modem from Xfinity!

MARK V.

Originally posted at

2024-01-14T19:00:00

so far it has worked well for a while now. recently it is starting to have one light red often and i have to reboot it to get it going again. But it has worked wonderful.

Lally

Originally posted at

2023-12-11T19:00:00

This was a relatively easy-to-set-up and use modem - it lasted about three years before I had to get rid of it. I'm not sure what caused it to stop working, but it was a shame that it did.

L A.

Originally posted at

2023-12-07T19:00:00

This modem was quick and easy to setup, especially with the step by step instructions! Internet speed/connectivity is strong too. Very happy with the purchase of this product.

Paul M.

Originally posted at

2023-11-30T19:00:00

I've been using it for a few weeks. Works perfectly.

Ron

Originally posted at

2023-11-16T19:00:00

The NETGEAR we purchased was a 2021 model. I had difficulty matching it to my infinity box. I called support they couldn't fix it virtually. They sent a technician out he politely replaced it with a brand new 2023 model. It works perfectly. NETGEAR is A1. I will always be a loyal customer. Outstanding!!

Allen E.

Originally posted at

2023-11-10T19:00:00

Would not recommend this product I paid way too much money for this product it does not do what it said it would do.

Dove

Originally posted at

2023-11-04T20:00:00

I made two attempts to have Xfinity enable the modem. They could not. I called for Netgear support. Extreamly slow and frustrating. I asked repeatedly, and I mean many times, why the upstream and downstream leds were always solid red. The support person refused to answer that question and after a long, long time on the phone, I gave up and hung up. This person appeared to me to have no idea of what he was doing. The Quick Start document says you can see a red light from the power led, but it does not indicate the condition for a red display on either the upstream or downstream leds. I'm back renting a modem from Xfinity and will return the Netgear.

Keith B.

Originally posted at

2023-10-22T20:00:00

Netgear was open late for support and got me connected in time to watch the game. Thanks Netgear

Mike R.

Originally posted at

2023-09-24T20:00:00

Good quality reception and connection to Internet.

David j.

Originally posted at