Netgear CM500V DOCSIS 3.0 16x4 Cable Modem for Internet and Voice

SKU: NECM500V

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Q&A

Questions & Answers

J W : Will this product connect to my landline?DUDLEY W : No. This was made for Cable/Comcast.
Pat K : Is this a router also?ANDREW R : No
Shopper : Why Did You Choose This?ARLENE D : I chose tis because it has a port for my landline.LYNETTE S : because it works great -when you have a landline phone, and this modem is hard to find..PETER T : recommended by a friendJohn P : Recommended by a knowledgable man.

Reviews about this item

Review Summary

2021-03-08T19:00:00

Rated 5 out of 5

Lost contact

Excellent step by step information this is excellent product.local school uses netgear and recommended by another user.

Barb

2021-03-07T19:00:00

Rated 5 out of 5

Good service

They know their job and provide a thorough patient service!

Rita

2019-12-18T19:00:00

Rated 3 out of 5

Compared to what?

I don’t know what I don’t know! I don’t know what to compare my modem to! I have had to unplug and restart a couple times now in just the first few months. Net gear or Comcast? Who knows? I do not!

Mjvr2c

2019-11-15T19:00:00

Rated 4 out of 5

Replacing Comcast

Replaced my Comcast box and so far all is good. Performance is good and tech support was thorough. Hoping for reliable long term performance.

Scooter

2019-11-03T19:00:00

Rated 5 out of 5

It solve my buffering issues

I paired my Netgear Modem with my Netgear Router and a Netgear Extender and I am flying high - I love it!!

J M.

2019-10-30T20:00:00

Rated 5 out of 5

Awesome modem

Modem was easy to setup and works perfectly with phone and internet. Couldn’t be happier. Bye bye monthly fees.

Joe

2019-10-08T20:00:00

Rated 5 out of 5

Great modem bad Xfinity

The modem is great and saves $14 a month in rental fees for a cable modem. Xfinity alleged it had to ping the modem several times to get my network online. The modem is good, so if there is a problem, call Xfinity, who may be making the transfer difficult. You may have to return a rented box before the old network is dropped off of your available networks, AND THEN have Comcast ping your modem again to activate it.

Cubsfan32303

2019-09-22T20:00:00

Rated 4 out of 5

Works fine, but no WiFi

The modem worked great for ethernet and telephone, but we were surprised to find that it did not include a WiFi antenna. Maybe this was our bad, but a modem without WiFi in this day and age seems odd and caught us by surprise.

Philhtur

2019-09-20T20:00:00

Rated 5 out of 5

Netgear DOCSIS 3.0 Cable Modem Voice CM500V

Love my modem. Was able to replace the Comcast modem and save $10 a month!

Lezley

2019-09-20T20:00:00

Rated 5 out of 5

Netgear 500v

Modem works great use as xfinity replacement for triple play.

Adam

2019-09-13T20:00:00

Rated 5 out of 5

Excellent results with Netear Modem

I finally had my fill of the continually failing equipment from Xfinity and purchased the exact modem I needed for my home. I plugged it in, needed some help from Netgear which they provided quickly and was up and running flawlessly. With my Netgear Nighthawk router, my home network is now properly protected and connected and working great. Thank you very much for your excellent equipment and support.

Tom H.

2019-09-03T20:00:00

Rated 5 out of 5

New Modem

Bought it to replace the Comcast rental. Better quality and will pay for itself over time.

Mahipier

2019-05-28T20:00:00

Rated 5 out of 5

Modem CM500V

This modem replaced a Comcast modem an saves me $10 a month and work better. Your service people are great... sooo helpful and called me back just to make sure I was happy with the modem. THANKS....

iclarry6334

2019-05-28T20:00:00

Rated 5 out of 5

Heavy internet user

Installation was straight forward and simple, work out of the box with no issues.

Andrew27493

2019-05-28T20:00:00

Rated 5 out of 5

Best modem with voice for consumers

The best consumer grade router with voice. Better speeds than ISP supplied equipment by approximately 10%. Saves ~$5 a month by not renting from the ISP.

Scott45119

2019-05-28T20:00:00

Rated 5 out of 5

Save $11/mo Comcast Rental for $120

Works well with 250Mbps Comcast Service. Voice service is exceptional. Requires Gigabit router (like Nighthawk) tor maximum performance.

Dennis81764

2019-05-28T20:00:00

Rated 5 out of 5

Great item

Modem very easy to set up and works great. I would recommend it!

Ora85224

2019-05-28T20:00:00

Rated 5 out of 5

No longer a renter.

Ordered this modem to replace Xfinity one we had been renting for 2 years. Like that it's much smaller, needing less desk space. Called Comcast to assist with setting up cable and phone service and no problems with it to date. Not tech savvy so postponed buying too long.

Mary92195

2019-05-28T20:00:00

Rated 5 out of 5

working as described

Modem seems to work fine. Speed as described. Comcast self-installation a little balky to do slower than expected responses from Comcast - not a Netgear problem. Required one modem reset from Comcast after installation (easy to request via Comcast automated phone response system. Smooth sailing ever since.

gb99427

2019-05-28T20:00:00

Rated 5 out of 5

Xfinity voice capable

I needed a cable modem for Xfinity triple play with voice. This saved me $13 a month rental.

SteveGriz12321

2019-05-28T20:00:00

Rated 5 out of 5

Excellent Modem

Currently in use for nearly a month. Unit has 2 phone port but just one ethernet port. It would be better if it was the reverse. Service provider charges add fee if second port requires a service phone line. All you would need is just one line wired into your home phone wiring after disconnecting the local phone provider. (eg.Verizon). Had to wait a month to get the unit due to back order. Phone voice quality is excellent through the modem.

Michael93689

2019-05-28T20:00:00

Rated 5 out of 5

This modem us great!

Setting up the modem was easy. My dealings with Camcast Xfinity were awful, but that isn't NetGear's fault. The modem is working well. I would definitely purchase this modem again.

David80016

2019-05-28T20:00:00

Rated 5 out of 5

Great Modem!

The instructions for setting up the modem and connecting the router were great. The process was so easy due to the explicit instructions. I have two friends who bought a different brand and both had difficulties setting it up. I paid $20 more for mine than they paid for theirs, but I definitely got the better deal. I would definitely highly recommend this modem!

Sandra50521

2019-05-28T20:00:00

Rated 5 out of 5

A great way to ditch the Comcast rental

I purchased this product to avoid the monthly Comcast rental fee and it works great. I recommend it.

crd47771307

2019-05-28T20:00:00

Rated 5 out of 5

CM500V Cable Modem review

Excellent web based interface for a breeze set-up. Modem is very stable with consistent speed. Excellent cost to performance ratio. Happy with the purchase!

GeorgeG43656

2019-05-28T20:00:00

Rated 5 out of 5

CM500V

Easy install with Comcast cable and voice service. Speed is excellent with clear and transparent voice service when compared to vendors equipment. Only drawback is DOCSIS 3.0 vice version 3.1. Very happy with this purchase. I connected it to My UPS to provide backup in the event of a power failure.

Jim31483

2019-05-28T20:00:00

Rated 5 out of 5

Easy Installation Good Value

Easy to install. Excellent support. Good value. My savings on Comcast cable rental will pay for this in less than a year. Should have switched a long time ago.

Ryan63940

2019-05-28T20:00:00

Rated 5 out of 5

excellent

Got rid of the Comcast modem and router combo and now able to live stream programs of real interest.

Billy67582

2019-05-28T20:00:00

Rated 5 out of 5

Great Modem

At first I was hestitatant to get a separate modem and router but so glad I did. Set up was 1 2 3 easy! Modem words great! Super fast speeds and always online!

Melissa15673

2019-05-28T20:00:00

Rated 5 out of 5

Good modem

Great modem, works alot better than the comcast combined units that always break.

Milemike17439

Netgear CM500V Specifications

  • System Requirements

    Cable broadband Internet service
    Microsoft Windows 7, 8, 10, Vista, XP, 2000, Mac OS or other operating systems running a TCP/IP network
    Microsoft Internet Explorer 5.0, Firefox 2.0, Safari 1.4 or Google Chrome 11.0 browsers or higher

  • Number of Ethernet Ports

    One (1) Gigabit Ethernet port with auto-sensing technology

  • Standards

    One (1) LAN Gigabit Ethernet port
    One (1) WAN coaxial cable connection
    Two (2) phone line ports

  • Memory

    8MB Flash
    128MB RAM

  • Channels

    16 bonded downstream
    4 bonded upstream

  • Power Adapter

    Input: 110-120V, 47-60 Hz
    Output: 12 VDC, 1.5A

  • Certifications

    CableLabs certified for U.S. cable Internet services

  • Dimensions

    4.9 x 2.4 x 7.7" (12.45 x 6.10 x 19.56cm)

  • Weight

    0.68 lbs (0.31kg)

  • UPC Code

    606449129748

About Netgear CM500V

FEATURED REVIEWS

It solve my buffering issues

By J M.

I paired my Netgear Modem with my Netgear Router and a Netgear Extender and I am flying high - I love it!!

Awesome modem

By Joe

Modem was easy to setup and works perfectly with phone and internet. Couldn’t be happier. Bye bye monthly fees.

The Netgear CM500V Cable Modem for Internet & Voice provides a connection to high-speed cable Internet and supports 2 phone lines. CableLabs certified DOCSIS 3.0 is 16X faster than 2.0 devices. Up to 680Mbps download speed for streaming HD videos, faster downloads and high speed online gaming-ideal for XFINITY from Comcast Double and Triple Play service plans. A Gigabit Ethernet port provides faster access and downloads. Save money over time by owning your cable equipment and avoiding monthly rental charges from your Internet Provider.

Fast Cable Internet Access
• 16 downstream & 4 upstream channels providing efficient and reliable Internet access
• Works with XFINITY from Comcast
• Automatically prioritizes voice over Internet for best call clarity
• Enhanced call features include 3-way conference calling, caller ID, call forwarding and more
• Save money over time by owning your cable equipment and avoiding monthly rental charges from your Internet Provider
• Gigabit Ethernet port provides fastest wired speeds to connect your router or computer

Ideal Uses

Save Money
Is your cable ISP charging you every month just to use their modem? Buy your own modem and save hundreds of dollars over years.

Faster Connections
CM500V is designed to support your internet speeds to reach its full potential for service plans like XFINITY from Comcast Double and Triple Play. With up to 680Mbps download speed you are set for HD video streaming, faster downloads and high speed online gaming.

Voice Support
Automatically prioritizes voice over Internet to ensure best call clarity. Two (2) integrated telephone lines support 3-way conference calling, caller ID, call forwarding and more enhanced calling features.

Netgear CM500V Features

  • Designed to meet DOCSIS 3.0 specifications and backward compatible with DOCSIS 2.0 networks
  • Fast download and upload speed-16x4 Channel Bonding enables 680 Mbps download
  • IPv6 next generation Internet addressing support
  • Gigabit Ethernet port with auto-sensing technology

Product Documents

User Manual

What's in the box:

  • Netgear CM500V DOCSIS 3.0 16x4 Cable Modem
  • Ethernet Cable
  • Telephone Cable
  • Power Adapter
  • Quick Install Guide
  • Netgear Warranty