HP 3-Year Pickup and Return Hardware Support for Notebooks

2024-01-21T19:00:00

I never received the product

Msgmd

Originally posted at

2023-12-08T19:00:00

Great laptop for School

StaceyM

Originally posted at

2023-11-18T19:00:00

Integrated camera doesn't work and monitor is not being recognized by the HP docking station or my dragonfly laptop.

Martin R.

Originally posted at

2023-03-30T20:00:00

It is not as good as the older hp I had. It is cheaply made light weight and feels like it could break very easy. Time will tell but I've already had problems with the program's that were installed.

Partfly

Originally posted at

2023-03-07T19:00:00

Have never received any information since I purchased the extended warranty. When I actually get to use it my review may change

RJjF

Originally posted at

2022-09-19T20:00:00

Amazing color and quality. I normally don't spend this much on a monitor, but it's well worth it. It really allows for professional level photo processing!

R D.

Originally posted at

2022-09-15T20:00:00

This is useful. You never know when downfall happens. Electronic equipment are subject to surprise failures. I brought it with my HP conference monitor.

Tobz

Originally posted at

2022-06-30T20:00:00

I had to look carefully for the right product, monitor with a built in webcam

After r.

Originally posted at

2022-04-27T20:00:00

It took genius level effort and patience to hook this monitor up correctly. The webcam was the biggest challenge because I use a docking station to the laptop and had just 1 USB-C port on the laptop and the docking station. My two monitors required HDMI cables and the conference monitor also used a second USB-C cable. HP Support kept transferring me to so many different technicians that I almost just returned the monitor. Waiting on these transfer calls was nauseating because of the time factor, and to finally have one technician say I was in the wrong group since this monitor is considered a 'commercial' product and not a consumer product did me in one day!! I finally was able to download the correct drivers (w/out HP support) and the monitor works beautifully!! I'm glad I have it now despite the install effort. BTW, no instructions on setup arrived with the monitor nor did an HDMI cable. I have been a dedicated HP consumer for over 25 yrs, but the support I received on this setup was the WORSE I've experienced. I will begin to look at Lenovo products now to test their level of support. I will recommend this monitor only if you have some technical expertise of your own to bring into the setup.

Stephanietg

Originally posted at

2022-02-24T19:00:00

It was broke when I received it and I have returned it. Now I want my refund.

GrannyX

Originally posted at

2021-05-24T20:00:00

Always buy an HP Care Pack...These are a great security blanket.

CoachB

Originally posted at

2021-04-06T20:00:00

I bought this monitor for the camera and sound system for video meetings for work. So far, it has been great. I've only had it for a few days and haven't had time to try out the camera or sound system, but looking forward to being able to now have an updated monitor.

H2O D.

Originally posted at

2021-03-11T19:00:00

Hello, I purchased this product with my Chromebox G3, called the HP helpdesk to register it, and it was unregistered. I've sent several emails to get this registered, but to no avail..

jlowery539

Originally posted at

2021-02-11T19:00:00

If it came with an integrated sound bar I would rate it higher. Instead I had to buy a sound bar...why have a microphone with no speakers? What sense does that make?!

HITS_LLC

Originally posted at

2020-11-04T19:00:00

It appears that the HP monitor I bought may not be compatible with my MacBookAir. Or, I need a cable that HP didn't supply. Worse, I spent at least 2 hours on the phone with HP support to no avail. Another couple of hours later, and Apple support possibly has helped. It will cost another $80. I will know more when the cable arrives. I may have to return the monitor. Too bad, because I've been happy with HP products in the past.

UnhappyAppleUser

Originally posted at

2020-10-11T20:00:00

I like the idea of the carepack because it provides me a great value and insures my Chromebook will be covered for at least 3 years. The issue I have was when trying to order my Chromebook and the carepack. It kept asking me for serial number and the cart did not show me the serial number. I finally had to work with someone on Chat to get it resolved. The person on Chat was very helpful and helped me get the order placed.

GYoko53

Originally posted at

2020-09-17T20:00:00

The HP Elite Display is just the right size & is large enough to work on full size pages for my genealogy.

Ink2day

Originally posted at

2020-08-13T20:00:00

I will not have to worry about any issues with my new Plotter, now that I have the 5 year Onsite Support

Finlay L.

Originally posted at

2020-07-03T20:00:00

Well, I am supposed to be reviewing this spiffy monitor, but there is only one problem. IT HASN'T COME YET and was supposed to arrive on the 3rd, but now won't be here until the 27th, at the earliest. You would think HP's left hand would know what the right one is doing! I'll review it when I actually have received it.

Scottthomason

Originally posted at

2020-05-06T20:00:00

Nothing much to say about it, it's self explanatory. 3 year protection plan.

Matt1982

Originally posted at

2020-04-14T20:00:00

3 year warranty, touch screen, chromebook with 8Gb. My college student son loves it. Great features for the size and price.

Szdl4m

Originally posted at

2020-04-13T20:00:00

Outstanding product... completely satisfied... using for elementary school education

MCWilson

Originally posted at

2020-04-06T20:00:00

I could not find this computer in stores anywhere so decide to go online. And I got just what I needed good features and good price.

Conrad93

Originally posted at

2019-12-10T19:00:00

Very affordable way to extend a factory one year laptop warranty to three years. If an alternate PC can be used in place of the laptop that you're considering this warranty for and/or the laptop isn't used on a daily basis, this warranty probably makes a lot of sense for you to keep costs down. Basically, weigh the downtime of the laptop should it need to be sent off for warranty work vs. the productivity that is lost to make sure your revenue loss isn't greater than the additional cost of the on-site hardware replacement warranties. Daily business users should probably steer towards those types of warranties instead.

delta_sierra

Originally posted at