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Review Summary
2020-10-07T09:23:19
The used Photogenic light unit that I purchased was in perfect shape but the ad for it included a color corrected flashtube which actually was NOT included. That was one of the reasons I ordered this and I probably should have gone over the items that were included with the person I ordered it from on the phone. After 5 back and forth emails they finally admitted the ad was misleading. They apologized, which was nice, but as a long time business owner myself, I would've offered a partial refund to the customer to maintain good customer service. This did not happen.
DEBRA S.
2018-09-21T08:22:21
My guy was great, did not care for the used Item they sent, too many dings, it worked and I'm using it. I will ask a lot more questions next time. again I really liked the help the sales guy gave me.
EDWIN M.
2018-03-07T05:31:33
I haven't had to use it but, it is always great to have a these service contracts in hand. With buying used/refurbished items you can't be assured anything may happen especially spending $300 + dollars and being an hobbyist
SEAN R.
2016-11-03T14:43:09
Love my new flash, works perfectly. The protection plan is amazing too!
LISA F.
Mixed emotions
By EDWIN M.
My guy was great, did not care for the used Item they sent, too many dings, it worked and I'm using it. I will ask a lot more questions next time. again I really liked the help the sales guy gave me.
I haven't had to use it but, it is always great to have a these service contracts in hand
By SEAN R.
I haven't had to use it but, it is always great to have a these service contracts in hand. With buying used/refurbished items you can't be assured anything may happen especially spending $300 + dollars and being an hobbyist
New Leaf provides a true, worry free experience for your newly purchased used or refurbished product. We'll keep your product working like new and if we can't, we'll buy you a new one. New Leaf service plans are underwritten by an A rated insurance carrier ensuring financial protection for the entire length of your plan. Receive the service you paid for with New Leaf.
The New Leaf service plan is inclusive of the manufacturer's (or Adorama) warranty and covers parts and labor for 2 full years following your product's date of purchase. See full terms and conditions for additional features and benefits.
Click here to see full details of the Warranty Terms and Conditions
Please Note:
Your New Leaf Protection Plan contract number, full terms and conditions, and helpful information on how to access your plan online will be delivered to you via email within 5 business days. The email will come from no-reply@newleafsc.net, therefore you will not receive anything by mail. If you do not receive the email within 5 business days, please feel free to contact us at 1.877.659.6518 for further assistance.