NewTek ProTek Prime 1 Year Coverage Plan for TriCaster 2 Elite, Download

Explore the peace of mind that comes with the ProTek Prime 1 Year Coverage Plan for TriCaster 2 Elite. Designed by NewTek, a leader in live production systems and accessories, this comprehensive coverage plan is tailored to ensure your video productions run smoothly and efficiently, no matter what.

With this plan, you gain access to top-tier support services, including 24x5 email support. Regardless of your location, you can reach out to our global support team operating in CST, CET, and ICT time zones from 8am-5pm. This means you can always have your queries addressed promptly, ensuring minimal disruption to your production schedule.

The ProTek Prime 1 Year Coverage Plan also extends the initial hardware warranty during the covered period, providing an added layer of protection for your TriCaster 2 Elite. In the event of hardware issues, ProTek customers are given priority for hardware repairs, reducing downtime and keeping your production on track.

Additionally, this plan includes a remote hardware diagnostic service. Our ProTek technicians can offer a remote diagnostic session, assisting in troubleshooting and diagnosing any hardware issues you may encounter. This service is provided on an as-needed and scheduled basis, offering you flexibility and convenience.

As a ProTek customer, you also receive a 25% discount on all classes in the NewTek University portfolio, providing you with an opportunity to enhance your skills and knowledge in video production.

Should your warranty period expire, a reinstatement fee will be applied to continue ProTek coverage. Once enrolled in the ProTek program, you have the flexibility to upgrade or downgrade your services at the beginning of the next contract period.

In summary, the ProTek Prime 1 Year Coverage Plan for TriCaster 2 Elite is a comprehensive support and protection plan designed to ensure your video production never misses a beat.