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Review Summary
TriCaster TC1
1 Year
Yes
Yes
Yes
Yes
25%
Find peace of mind with the ProTek Prime 1 Year Coverage Plan for TriCaster TC1, a comprehensive support plan designed by NewTek to ensure your live production system and accessories perform optimally when you need them the most. This plan is more than just a warranty extension; it's a commitment to providing top-tier support and services to enhance your production experience.
With this plan, you gain access to Global Support via email, operating from 8am-5pm CST, CET, and ICT. This means you can reach out to our dedicated support team five days a week, ensuring your queries and concerns are addressed promptly.
The ProTek Prime 1 Year Coverage Plan also prioritizes your hardware repairs, minimizing downtime and keeping your production on track. In addition, our ProTek technicians may offer remote diagnostic sessions, assisting you in troubleshooting and diagnosing any hardware issues you may encounter. This service is provided on an as-needed and scheduled basis, ensuring you receive the help you need when you need it.
To further enhance your skills and knowledge, the ProTek Prime 1 Year Coverage Plan offers a 25% discount on all classes in the NewTek University portfolio. This allows you to stay updated with the latest techniques and trends in live production.
Should your warranty period expire, a reinstatement fee will be applied to continue your ProTek coverage. However, once you're part of the ProTek program, you have the flexibility to upgrade or downgrade your services at the beginning of the next contract period.
In essence, the ProTek Prime 1 Year Coverage Plan for TriCaster TC1 is your ticket to a worry-free, successful production experience, backed by NewTek's unwavering commitment to quality and customer satisfaction.
https://www.vizrt.com/support/vizrt-protek
800-862-7837