
Need help? Ask our experts.
Review Summary
4 Stripe Control Panel
1 Year
Yes
Yes
Yes
Yes
25%
Explore the comprehensive benefits of the ProTek Prime 1 Year Coverage Plan for the 4 Stripe Control Panel, a product designed by NewTek, a leader in live production systems and accessories. This coverage plan is specifically tailored to ensure the seamless operation of your production, providing unparalleled support to ensure your video communication is never compromised.
The ProTek plan offers enhanced coverage, giving you an added layer of confidence and protection for your NewTek products. It includes Email Support, accessible globally 24x5, operating from 8am-5pm in CST, CET, and ICT time zones. This ensures that no matter where you are in the world, you can reach out to our dedicated support team for assistance.
One of the key features of the ProTek plan is the Extended Warranty, which prolongs the initial hardware warranty during the covered period. This means that your NewTek live production system and accessories are protected for longer, providing you with peace of mind.
Another significant benefit is the Priority Hardware Repair service. As a ProTek customer, your hardware repair needs are prioritized, ensuring minimal downtime and disruption to your production.
The ProTek plan also includes a Remote Hardware Diagnostic Service. Our skilled technicians can offer a remote diagnostic session to assist in troubleshooting and diagnosing any hardware issues you may encounter. This service is provided on an as-needed and scheduled basis, ensuring you get the help you need when you need it.
Additionally, ProTek customers receive a 25% discount on all classes in the NewTek University portfolio, providing an excellent opportunity for continuous learning and development.
Please note that if the warranty period has expired, a reinstatement fee will be required to provide ProTek coverage. Once enrolled in the ProTek program, you have the flexibility to upgrade or downgrade your services at the beginning of the next contract period.
In summary, the ProTek Prime 1 Year Coverage Plan for the 4 Stripe Control Panel is a comprehensive support package designed to ensure the longevity and optimal performance of your NewTek products.
https://www.vizrt.com/support/vizrt-protek
800-862-7837