NewTek ProTek Prime 1 Year Coverage Plan for TriCaster TC1SP, Download

For professionals who rely on their TriCaster TC1SP for high-quality video production, the ProTek Prime 1 Year Coverage Plan is an essential investment. This comprehensive support plan, available for download, is designed by NewTek, a brand synonymous with reliability and superior customer service in the world of live production systems and accessories.

The ProTek Prime Coverage Plan offers a myriad of benefits to ensure your TriCaster TC1SP operates optimally at all times. It includes access to Global Support via email, operating from 8am-5pm CST, CET, and ICT, ensuring you have expert assistance within reach, regardless of your location or time zone.

In addition to this, the plan extends the initial hardware warranty for the duration of the ProTek coverage period, providing an extra layer of protection for your valuable equipment. ProTek customers also enjoy the privilege of priority hardware repair, minimizing downtime and keeping your production schedule on track.

The ProTek Prime Coverage Plan goes beyond just hardware support. It includes a remote hardware diagnostic service, where a ProTek technician can conduct a remote diagnostic session to assist in troubleshooting and diagnosing any hardware issues. This service is provided on an as-needed and scheduled basis, ensuring you get the help you need, when you need it.

Moreover, the plan offers a 25% discount on all classes in the NewTek University portfolio, providing an excellent opportunity for continuous learning and skill enhancement.

Please note, if the warranty period has expired, a reinstatement fee will be required to provide ProTek coverage. Once enrolled in the ProTek program, you have the flexibility to upgrade or downgrade your services at the start of the next contract period.

In summary, the ProTek Prime 1 Year Coverage Plan for TriCaster TC1SP is a comprehensive support and protection solution, designed to give you peace of mind and ensure your video production continues without a hitch.