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The 24x5 Global Support provides customers with access to our dedicated support team via email from 8am-5pm CST, CET, and ICT, ensuring you get the help you need, when you need it.
Our ProTek technicians offer a remote diagnostic session on an as-needed and scheduled basis. This service assists in troubleshooting and diagnosis of your hardware issues, ensuring your hardware is always in optimal condition.
As a ProTek customer, you'll receive a 25% discount on all classes in the NewTek University portfolio, which can enhance your skills and knowledge in the field.
Once enrolled in the ProTek program, you have the flexibility to upgrade or downgrade your services at the beginning of the next contract period.
If the warranty period has expired, a reinstatement fee will be required to provide ProTek coverage.
Review Summary
NC2 I/O
1 Year
Yes
Yes
Yes
Yes
25%
Be assured of uninterrupted, high-quality productions with the ProTek Prime 1 Year Coverage Plan for NC2 I/O, Download. NewTek, a trusted name in the industry, understands the critical nature of your productions and offers this comprehensive support plan to ensure your video voice is always heard loud and clear.
This ProTek plan offers enhanced coverage, instilling you with greater confidence and protection for your NewTek live production system and accessories. With 24x5 Global Support accessible via email, you can reach out to our dedicated team from 8am-5pm CST, CET, and ICT, ensuring you get the help you need, when you need it.
The ProTek Prime 1 Year Coverage Plan also includes an extension of the initial hardware warranty during the covered period, giving you added peace of mind. As a ProTek customer, you'll enjoy priority hardware repair services, minimizing downtime and keeping your production on track.
In the event of hardware issues, our ProTek technicians are equipped to offer a remote diagnostic session. This service, provided on an as-needed and scheduled basis, assists in troubleshooting and diagnosis, ensuring your hardware is always in optimal condition.
Moreover, as a ProTek customer, you'll receive a 25% discount on all classes in the NewTek University portfolio, enhancing your skills and knowledge in the field.
Please note, if the warranty period has expired, a reinstatement fee will be required to provide ProTek coverage. Once enrolled in the ProTek program, you have the flexibility to upgrade or downgrade your services at the beginning of the next contract period.
Choose the ProTek Prime 1 Year Coverage Plan for NC2 I/O, Download, and experience the NewTek commitment to quality and customer satisfaction.
https://www.vizrt.com/support/vizrt-protek
800-862-7837