NewTek ProTek Prime 1 Year Coverage Plan for TriCaster 1 Pro 2 RU, Download

Under the ProTek Prime 1 Year Coverage Plan for TriCaster 1 Pro 2 RU, you can rest assured that your live production system and accessories are well-protected. NewTek, a leader in the industry, recognizes the critical nature of your production and is committed to providing top-tier support to ensure your video communication is never interrupted.

With the ProTek plan, you gain access to a global support team available 24x5 via email. Operating in CST, CET, and ICT time zones from 8am-5pm, our dedicated support team is ready to assist you with any queries or issues you may encounter.

One of the key benefits of the ProTek plan is the extension of the initial hardware warranty during the covered period. This means your NewTek equipment is safeguarded for an extended time, giving you peace of mind and added confidence in your production capabilities.

ProTek customers also enjoy priority hardware repair services. In the event of a hardware issue, a ProTek technician can offer a remote diagnostic session, scheduled at your convenience, to assist in troubleshooting and diagnosing the problem. This ensures minimal disruption to your production schedule and swift resolution of any hardware issues.

Additionally, as a ProTek customer, you receive a 25% discount on all classes in the NewTek University portfolio. This offers a fantastic opportunity to enhance your skills and knowledge in the field of live production.

Please note, if the warranty period has expired, a reinstatement fee will be required to provide ProTek coverage. Once enrolled in the ProTek program, you have the flexibility to upgrade or downgrade your services at the beginning of the next contract period.

In summary, the ProTek Prime 1 Year Coverage Plan for TriCaster 1 Pro 2 RU provides comprehensive protection and support for your NewTek live production system and accessories, ensuring your productions run smoothly and successfully.